The best quality outdoor furniture at the best value from the best people. I just got tired of…read morebuying outdoor furniture and things that only last a couple years even with me trying to take care of them. So I decided to shop for high quality furniture and the very first thing apparent here is that every single thing they offer is of the highest quality and I fully expect it to last a long time. We are already off to a great start with what I purchased. On first visiting I had sticker shock just because I never shopped for high quality furniture before. But once I visited other high quality furniture stores, I know they do offer some very good prices here. Some sets were more than $1,000 cheaper than what I believe to be the same thing that I saw at other stores. So not only is it high quality, it's a great value. All that is well and good. The greatest advantage of shopping here is the people. They are the nicest and friendliest people you could ever meet. It's a family run business and every person we met showed true and genuine customer service but not only can you can tell they're very passionate about what they do but they are experts as well. This was a big decision for me and I made a lot of trips in and as I worried it probably was looking like I was window shopping or never going to buy. They still treated me the same on every single trip in. They spent as much time with me as I wanted. In the end we decided on an excellent set that we love, but more importantly I've almost never made a purchase that I felt as good about than I have buying from Casual Image. Lastly, what really made it worth it was the delivery. The fact that everything came assembled and in perfect condition and the delivery drivers put it exactly where I wanted was incredible care and showed the same great friendly customer service that made me feel amazing. I will always suggest casual image to anyone looking for a better outdoor furniture experience.

I love this place. I never purchased patio or deck furniture or accessories, but I've purchased…read morethree sets of gas logs from them - over a decade ago and my customer service was experience was amazing back then - and when I had a recent need to contact them, I was once again treated to stellar customer service. The sales members are knowledgeable* and friendly and super helpful without being obnoxious. I'm a life-long customer! *I might not have liked to hear what Ms. Miller had to say about ventless gas logs - but I sincerely appreciated her being honest and upfront with me about everything I would need to do to bring my set-up to code if I wanted to switch to them.

Excellent customer service from Simo and Debbie, and the other sales ladies were also helping us…read more We left Progressive Lighting after a terrible experience with their quality and horrendous sales people. Came across Masterpiece, which I forgot was even there. Debbie and Simo are terrific. Simo is incredibly knowledgeable and helpful. Debbie is also excellent, very professional and patient and helpful on design as well. Prices are also reasonable. The only reason I give them a four instead of a five star review is due to the small in-house selection; I understand the reasons why, but I wish they had a little bigger showroom with more lighting displays. Of course you can always order online, but it's also nice to see everything as is.

Responsive and personal care - exactly why you shop local. We bought cabinet hardware that we COULD…read morehave purchased online but the in store experience and the staff helped us make the right decision easily

We were treated poorly. Store failed repeatedly on communication with order, left out product we…read morepaid for and then after calling corporate to complain, the company showed their true colors by never accepting responsibility for 2 month delay and did NOTHING to move our project along. Even direct phone calls with company representative, "I'll call you back" NEVER happened! Our entire kitchen sat unfinished for two months which had a domino affect with our contractor for installation of appliances, backsplash installation and so on. MORAL OF THE STORY: DO YOUR HOMEWORK! READ HONEST REVIEWS FROM AROUND THE COUNTRY ON MULTIPLE PLATFORMS INCLUDING SOCIAL MEDIA, WEBSITES, ETC.

JD and Lisa were an immense help in building out the cabinets for our bar, as well as our catering…read morearea. Their expertise was extremely appreciated, as was their thoroughness with the orders. They gave us insights we would not have realized and were cognizant to our budget, suggesting ways to save money. In addition, their delivery team was exceptional, in that they were polite, careful, respectful and also thorough. Thank you JD and Lisa!

To say this is my favorite place would be an understatement. I find great clothes, gifts, and…read morehousehold items. It is a really fun place!

Made a purchase but forgot to measure some additional items, so I sent an email asking if they…read morewould provide the measurements. My email was never answered. I expect more from a business.

So I visited this location, I walked around the store 30 minutes before anyone asked if we needed…read morehelp, then the sales person went back upstairs when we said were just looking.."terrible". I was looking to buy a suana and a jacuzzi. When we left there were 3 if not 4 sales members on the upstairs floor. My husband thought because were people of color, that they think were not buying..man what a loss.. I will not return and I'll take my money elsewhere

This store is like Toys R Us (RIP) for adults! Lots of nice stuff for your dream home. On the main…read morelevel there are pool tables & accessories, foosball tables, air hockey tables, shuffle board tables, arcade games. When you go downstairs you'll find jacuzzis, swim spas, home theater seating & more. They also have financing options. The employee working came and asked us if we needed help with anything but we were just looking around. I hate when sales people are on top of you, pressuring you to buy something so it was nice to have our space and know that if we needed help they were available. The store isn't open very late so you'd have to go daytime. I believe they normally close around 5 or 6 pm. Great store!

The Alpharetta/John's Creek area can admittedly be a bit hit or miss with regards to customer…read moreservice. If you *look* like you belong (a non measureable and outmoded concept anyway) you're almost guaranteed to be treated that way. This is not the experience I had at Exquisite Living. From the moment we walked in, Heather was warm and welcoming. The store itself is beautiful, furniture arranged perfectly and priced competitively for higher end furniture. While it *may* be possible, albeit difficult, to get similar pieces in Alpharetta it would no doubt be difficult to find similar customer service. Heather, you've got our business.

Unfortunately my furniture that was purchased here is not holding up. Dining room chairs that are…read morestill pictured on stores web page are falling apart . Can not get a call back from anyone at the store. Called universal furniture who makes the chairs. They contacted store and have not heard back. Called a repair person who tried to repair and said chairs are not repairable . I will have to replace 8 chairs that I paid over $4500 for. Not the quality or service I was promised. I would not purchase furniture from this store again.

Eugene was so friendly and helpful as we looked for vanities for our home reno project. Great…read morecustomer service!

I purchased for $499 a Chelsea 36 in. Vanity in Soft White with Quartz Marble Vanity Top in White…read moreand Under-Mounted Rectangular Sink. Retails at Home Dep0t for $631.99 I bought a faucet I wish I didn't buy there, She said I could get 10% off any faucet so I thought well... if they're already mark down I must be getting a good deal. It's a knockoff of a Delta Lahara Centreset 2-Handle Bathroom Faucet. They won't budge on prices even though their store name is 40% below outlet... they're not, she told me it varies. You get an A-OK deal here but nothing to rave about to your friends and family. I drove an hour to get there for a mediocre deal... yay.

Definitely one of the nicer furniture shops in the area. Inside is kept well clean, high quality…read morebrand names, and good customer service. Rosa was very knowledgeable with the furniture collections and assisted with custom orders on several pieces. Delivery was on time and as expected.

I was referred to the furniture outlet stores by a friend whose opinion I value. I was going to go…read moreto Rooms to Go, but decided to check this place out. And oh my gosh, am I glad I did!!! First and foremost, I was greeted immediately, but not greeted like the typical used car salesman that follows you around the store. I met Sue, who was extremely kind and very knowledgeable about the pieces in their showroom. I immediately knew I was in the right place, as there was nothing in that store that I did not like. This comes from a picky person. I was in awe of the beautifully crafted and modern furniture. I wanted one of each! Alas, I took one look at a price tag and gasped! They are a bit on the high end, but SO IS THEIR FURNITURE! It far surpasses any furniture store I have ever visited. I spoke to Sue about my needs and she listened intently; a virtue many salesmen lack (me included!). When Sue took me to the back of the showroom and introduced me to the Ekornes line, I KNEW she cared! I was sold at that moment. You see, I have had major back pain that basically runs my life. Sue explained how these recliners are focused on the lumbar spine and actually give it relief. She was absolutely right. I sat on a chair and reclined ... I almost fell asleep. Needless to say I purchased one knowing that it was well worth every penny since my health comes first. The furniture is made in Norway so after choosing the color I liked, I paid a deposit and left. I was so excited about the cool color I chose that I completely forgot that it wouldn't go with anything I owned. I called back and Sue was with a customer. However, Rosa said she would be happy to assist me. She was very kind, and it was obvious these ladies work as a team for the benefit of the owner. Rosa actually took pictures of the different colors and sent them to me so I could choose. Since then, I have mostly dealt with Rosa, who takes me as seriously as if I were one of her own clients. I am incredibly grateful to these ladies for their hard work and their sincerity. THAT is what keeps a business successful. People who listen and people who CARE! Thank you to the owners of Bova, who recognize it's the people; not the pieces of gorgeous furniture, that will continue to lead them to success. Since I've met Sue and Rosa, I would feel too guilty shopping anywhere else! These ladies deserve to be recognized for their dedication and hard work!