Customer Service is extremely disappointing. I ordered a wooden enamel tray, and it was only…read morepackaged in a plastic envelope/bag. Of course, the enamel broke in many places. Michelle refunded the $17.99 for the tray, but refused to refund the $8.99 shipping charges--"hope you understand" were her words. I do not understand as it was someone in her shop who carelessly packaged the tray in a flimsy bag. I will not be ordering from her ever again.

Neat place! Super cute shop in Cedar Falls off Greenhill. They have very limited hours though!…read moreThursday's, Friday's and Saturday's only. They sell home and garden decorations as well as some women's clothing. The items are nice but in all honestly... not a lot of them are "deals". I've seen other extremely similar items at various other places (HomeGoods, TJMaxx, Goodman's etc for less). But it's nice to shop local. Super cute merchandising displays in the store too and the staff was nice.

Stuff etc. made the experience of selling items easy. Great experience. And items were priced…read morefairly and sold quickly.

Been shopping there for 2years sporadically. Nothing has improved! Why? Because corporations don't…read morecare as long as people keep going there to shop BUT ESPECIALLY a consignment store. They live off of public's possessions (commissions) when they do sell n when they don't, it isn't their problem. They are returned to the owners n if not wanted back, they get donated to a thrift store. I wonder if they get a tax write off on that. WATCH OUT! If u buy electronics, cookware or cosmetics...MONEY BACK OR STORE CREDIT policy is voided if not returned within 24hours after purchase when not working which they don't post anywhere in their store. LOOK AT ALL THE ONE STARS on reviews...doesn't that tell u a lot? What's with the wanting of donation/drop off of used plastic bags! Arent u a paying customer? Even the people taking free groceries from the local pantry get new plastic bags! Why do u deserve a used bag? Money in the pockets for those corporation big bosses! Have u seen the clearance section? Your once priced possessions are just thrown into a corner like rejected toys. There is no customer is right policy these days because it is about greed! Money, money, money! Yours makes them grow. I know that it won't matter to them but this one customer wont be shopping there any more.

I was shopping for storage shelving and was trying to load the boxes on to my cart , I had an…read moreemployee by the name of Nick that came to my rescue and loaded the three heavy and awkward boxes on my cart and then proceeded to push my cart to the check out and had me pull my vehicle to the front of the store and he then loaded the boxes into my vehicle, you were a true lifesaver and a very valuable employee that Home Depot should be proud to have!!!! Thank You Nick

Painted today with the last batch I bought at Home Depot. I'd brought in the can with the exact…read moreformula. The paint is slightly lighter. I'm so mad. Definitely not going back to this location. Ugh!!!!!!!!!

I give it zero stars. I went in a little over a week ago to get a pair of shoes that were on sale…read more I didn't see any on the sales floor so I looked online and it showed they had 2 pair in my size. Great. I could find no one in ANY department to try and get service in shoes. I saw 2 people working the check out area but no other employees and I did 2 full laps around the store. So I called and left a complaint which I'm sure had great effect. That was sarcasm in case you missed it. So just now I thought I'd give them another chance. I called the store directly and my call was sent to someone in shoes. Great again. After a 5 minute wait a very helpful person took the information about the shoes (online said they still had the 2 or) and she said she would go make sure they were there and I would hold. 10 minutes later I get customer service again and I said I was holding for someone in shoes. She was talking but evidently to someone else because I couldn't understand her, but she eventually got back on the phone and asked for my name and number someone would call back. I declined her offer. They made what should have been a simple transaction for $68 into a pain in the butt purchase for $85 ( the sale is over of course) but I guess it doesn't matter because it's NO SALE period and there would have to be a very compelling reason for me to ever shop at Kohl's again. There's at least 5 other stores in the area that also have the shoes for $85, I'm going to try one now.

The young gal helping me was still learning. I asked her a question that she was not familiar with…read more The Supervisor right next to her was very helpful. She was very patient with the new employee and answered all my questions quickly and throughly. It was a busy day and in spite of my questions they were very gracious, thanked me and told me to have a nice day, and sent me off great smiles! Your Supervisor was a great trainer.

The Container Store sure lives up to its name! Offering a vast array of storage and organizational…read moresolutions that cater to every nook and cranny of your home or office... Whether you're decluttering your pantry, revamping your closet, or finding clever ways to organize your craft supplies, you're likely to find what you need and more. Exceptional selection, helpful and friendly staff, and well-organized and inspiring displays. A mecca for organization, but be mindful of the pricing... The Container Store is a fantastic resource for anyone serious about organizing their space. The selection is unparalleled and the staff is generally helpful. The store itself is a pleasure to browse. However, be prepared for potentially higher prices compared to other big box stores. Have a plan in mind before walking in...to avoid possibly feeling overwhelmed by the abundance of choices! Be sure to ask about their rewards program to save on future purchases!

I walked into my first Container Store years ago in the Houston Galleria area. I lived near the…read moreWalnut Creek branch for years, and since then I find an occasional urban area (like West Des Moines) that has one. I'm naturally attracted to merchandise that can be used to store stuff. At the same time, Gayle would advise that I buy less "stuff", thus minimizing any further container purchases. So here I was in West Des Moines, primarily to look for luggage at REI. And much to my pleasant surprise was this Container Store, just an easy stroll away. I wandered around for a while imagining the possibilities. I ended up with some hangers (which for some reason we always need) and a couple cool storage boxes. Sorry Gayle. :)

We walked in to By Design with a set of plans for our new house and some pictures of furniture we…read moreliked. What Laura and Bonita did to furnish our empty space was amazing. Great room, office, bedroom, family room. They created a full plan, we made one or two very minor adjustments, and now we are living in our dream house with furnishings and rugs that perfectly complement the modern vibe. And the price was right! I recommend By Design to everyone I know who might be thinking about furnishings and area rugs. The products are great quality, and the designers are top notch and super nice. One piece or a houseful - they will take care of you.

By Design is one of the few, furniture sources in Des Moines with higher quality furnishings. They…read moreare the only source for American Leather (one of my favorite companies for sectionals, sofas and no so cluncky recliners). They have several other lines, also. I work with Bonita, who is extremely helpful, very patient and a wealth of experience. Dawn professional designer Santa Barbara | Des Moines

Such a fun first visit, as we attended a watercolor class and it was an enjoyable experience that…read moreended too soon. Easy parking, visited without lofty expectations, as it was a brutally cold day and we were happy to be out of the house and wanted to have fun. Joanie and Megan made the whole experience a great time! They are pleasant, knowledgeable, encouraging, and talented. We enjoyed interacting with our fellow total of ten attendees, and they made it a better event. I like how you all sit at a community table and experience it together. I learned how to do really fun watercolor strokes and designs, but also had a terrific time doing it. We will return, as it is a great place to get away and have some fun.

Loved coming in and making my project! This place is so fun and for all ages! Staff was so helpful…read moreand kind. Their boutique is full of gorgeous home decor and perfect for gifts.

We visited Earl May on one of winter's coldest days, and it brought us both smiles and hope!…read more There is a lot of parking, and the entrance offers a welcoming staff and venue. We were impressed by the kind customer service. I'm looking forward to visiting again for our Spring needs.

Fantastic customer service and support. Great selection of…read moreplants and all things garden. Quality trees and shrubs, really good value considering how great everything looks.