First off... I wish I could give as many stars in the universe... but I am limited to 5... ONLY call Home Furnace Company!!! From start to finish... competent, trustworthy, timely, patient, economically (beyond) fair... Basically PERFECTION in the HVAC arena, and Brad (the owner) at its helm. My HVAC system is only 3.5 years old... in June, I had the bi-yearly service by the company who installed it.... In August (the horrible heat wave struck) ... I turned on the AC... it did not work. Called the original company... they came out and said the coil broke and the cost to repair would be $4,700... I am naturally a trusting person... but something seemed entirely wrong! I was told... only call Brad's company... which I promptly did. First off, Home Furnace Company gives you an appointment time... 10am is 10am... not a window of 5 hours! Brad came out, assessed the issue, fixed it on the spot (needed coolant) the total cost was $435!!! The other company was greater than 10X!!! Please, for your HVAC system's sake (as well as your pocketbook and sanity's sake) ... only call this oasis in the desert of HVAC companies. Elizabeth T. read more

We have been using services from Home Furnace and Air to maintain our HVAC for many years. Recently this company installed AC in our duplex and we couldn't be more pleased with the quality of the service. This family owned business is professional, prompt and friendly. I found the owner, Brad to be a pleasure to work with and he went the extra mile to assist us. Everyone we dealt with from the office to the technicians are excellent. I would definitely recommend this company. read more

The experience I had with them was a number of years ago, but it still makes me irate to this day. I called them to look at our home's furnace system. The tech they sent over popped his head into the basement and announced 'needs replacing.' He spent no more than five minutes on the property. Never received a detailed estimate, despite calling and asking several times, just a bill for well over $100. When I called to complain I was treated in an incredibly nasty way by their receptionist. She threatened legal action against me if we didn't pay up immediately. When I negatively reviewed them on google the owner responded back that this was a fake review and to ignore it. No accountability, just bilking us out of our hard-earned money for nothing, IN MY OPINION (I have to say this because, according to at least one other negative review posted online, they threaten to bring suit against unhappy customers who report poor service) . I hope they've taken these criticisms into account and behave more professionally and considerately these days. Just can't forget the awful treatment. Caveat emptor. read more

I've worked with Brad several times over the past few years - both installing a new furnace and servicing it annually. His office managers were always very communicative to schedule a time for Brad to gauge the scope of work. Brad was on time and took the effort to talk through what the issue was and what he recommends as a solution. One instance it was just a fried circuit that he replaced through the warranty, and recommended a $5 surge protector to prevent the issue from happening again. His pricing was fair, and he even recommended an asbestos removal company - which his team coordinated the work for, taking the burden off me. Overall, Home Furnace Co is a great local SB company, and Brad is a stand up owner that you can rely on. I'll continue to use them as my as my furnace needs arise, and I'd recommend you do the same! read more

Had an issue with our furnace. Called and the next day Brad came out on time. Within minutes took care of our issue. Brad was very friendly and professional and provided us with tips for items to look out for or update. I would definitely be calling Home Furnace again! read more

Brad and his son got our new thermostat installed and made sure the heating unit was cleaned and filter was replaced. They made sure everything was attended to! read more

A carbon monoxide leak was detected after a termite tenting, which made us worried about using the water heater. Brad was able to come in and very quickly diagnose that the issue was coming from the furnace. He was able to assure us it was safe to use the water heater and gave us a great price on a replacement furnace. I was very impressed and happy with the work that his company provided and would recommend to anyone. Miguel R. - Goleta, CA read more

I had exceptional service for an emergency when rain was leaking in on my furnace overnight before Christmas; I was flying out of town that morning. I reached a person at 8 am opening (not voice mail) who helped me immediately to schedule the owner Brad and son to get to my house within 2 hours. I left a friend in charge who said they were very professional and great personable guys who solved the problem by repairing roof and blowing dry the components. They left it to dry and came back and reset and tested everything when I returned. I could not have had better care or responsiveness. The cost was very fair; I was not overcharged for the emergency. I cannot recommend Brad and this family business high enough! Margi M read more

I've had the pleasure of working with Home Furnace & Air Conditioning on two projects. On both occasions, Brad took time to listen to my concerns, thoroughly explained the options, and recommended sound solutions. Brad is knowledgable, responsive, and stands behind his work. His solutions to my issues were on point, on time, and on budget. Highly recommend! read more

It's always a pleasure to work with Brad and his team! His quotes always come back with best price in town. I had an AC unit installed in 1.25 days and was enjoying a cool home right after. I can't recommend him enough! read more

I can't say enough great things about Home Furnace and air company. We needed to replace our furnace and we wanted to install AC. Brad came the day after I called and met with my wife and I. He was extremely personable and clear about what to expect with installation, materials and turnaround times. The team was extremely efficient with a very reasonable quote the next day and pulled permits for us in one week. They answered all of my questions. The install was fast, efficient and most of all the team was communicative and very clean! Dillon was super helpful and took good care of us. I really felt they were looking out for my wife and i's best interest and did an excellent job. I'm looking forward to working with them in the future. read more

Home Furnace provided fast service. They arrived on time and quickly installed a new gas wall heater. All work was completed in one day. The heater looks great and is working perfectly. Thank you for the great job. read more

Brad and his son did a great job installing our new furnace and air conditioning and all for a great price. Brad ensured that both worked great and we are very happy with the results. read more

I highly recommend Brad and his company. Another company worked on my old attic furnace for hours and could not get it to stop tripping on a circuit limit fault (they recommended a complete replacement at over $10k). Brad came out the next day and was able to replace the start capacitor on the blower motor and it has been working great for the last week. Hopefully I can get a few more years out of my old furnace but I will definitely be using Home Furnace & Air Conditioning again. They are honest, well-priced, and won't push needless upgrades/repairs. read more

Brad and his team were extremely knowledgeable and completed our in home work exactly as promised. Their staff was professional, friendly, and answered all our questions and I would use them again for any home furnace needs. Thank you for a job well done Brad. read more

This company is a Santa Barbara local and is honest and trustworthy. They know what they are doing and are the best at what they do. I will never call anyone else! Brad is exceptional!! read more

Outstanding on all counts. Prompt. Professional. Upbeat. On time. Best pricing. Local. How, can one go wrong? We had Home Furnace and Air Conditioning install our A/C and heater some 22 years ago. It was time. We are really glad we chose them. Really glad. Thank you ...... read more

These guys are great. I do not say that lightly. We have an older furnace in Santa Barbara and we tinkered with it. We had someone come out (not these guys) and they couldn't fix it; they only wanted to replace it. Brad from Home Furnace came out the same day that I called in the morning and fixed it 100%. He said it was old, but to use it until it was really dead. And his office provided a reasonable replacement quote less than half the other guy. They also did our water heater some years back. Really reliable, friendly and good service. The office closes at 4pm, and the answering service didn't pass on my message, so call in the daytime. read more

Wow am I glad I called Shaina and Brad! I got a bid from someone who advertised in a local coupon magazine and he told me it would be $20,000 + for full house AC and about 10,000 for a mini split to air condition just three bedrooms. He said he would send me a quote but I never got it. For that kind of money I figured I had better get another quote. Best decision ever. Brad came out and actually looked at my furnace which the previous guy hadn't done. It turns out it was air conditioner ready which meant I didn't need all the new duct work etc. In the end it cost me less to do whole house air conditioning than the first guy quoted me for just three bedrooms. Brad and his son showed up when they said they would, worke d the entire time and cleaned up their mess, and made sure everything was adjusted in each room. And did I mention it was still significantly cheaper than the mini split quote?! So pleased I used a local person who has been in the business a long time. He's well rated by the Better Business Bureau and his positive Google and yelp reviews are well deserved. read more

My HVAC went out on a Friday night, but needing heat in Santa Barbara is NOT an emergency, so I left a message for help on Monday. I received the return call at 8:15am on Monday, and Brad was here before 2:00pm. (He offered to come earlier, but I had a doctor's appointment.) An expensive part was the culprit, but Brad was able to repair it to restore the heat immediately and then order a new part for a future visit. The new part is now sitting on top of the furnace and ready, saving the cost of a second visit for now, and saving days without heat if and when the part fails again. BTW, Brad's father installed the new furnace in my first Santa Barbara home 45 years ago. A great family business in Santa Barbara! John S. read more

Was in a real jam with an older gas insert. Failed home inspection and was in town only a short while. Called after hours and left a message which was returned the next morning. It was refreshing that this company has an actual person that fields phone calls and was able to schedule me that same morning! Brad came right on time and fixed my issue in just a few minutes and even asked me about questions I had about our heater. Very nice and very professional. I cannot over stress how nice it was to have a person empowered to make decisions on the other end of the phone. My usual experiences with trades people have been frustrating at best! These folks more than exceeded my expectations and are a great team! Job well done! Jan J read more

Home Furnace Company - It's working! - Heating & Air Conditioning/HVAC Near Me - Santa Barbara, California

It is hard to find timely service when an AC goes out in hot weather. Brad came out reasonably quickly. Long story short. He knocked on the door of my office and returned a check and apologized. I was stunned by his humility and his apology and his willingness to stand behind his work and admit to a mistake. It is amazing to have someone in this day that is not adversarial about an issue of service. I would certainly give him a shot with any future problem as it is a small shop and it is a lesson we can all learn to own an issue and try and correct it. It may have not been exactly perfect this time...but I know he will make sure it is right the next time. SO rare in this world to see this. Thanks. read more

I used this company to replace my thermostat. It's a family business, and the owner's son, Dylan, completed the work. He was very personable and professional. He clearly explained what he was doing and how to use the new thermostat. Their pricing was very fair as well. read more

This will be the 2nd house Home Furnace & Air Conditioning have worked on for us. Again, Brad and his team were extremely accommodating, friendly, hard working and clean. They upgraded our ancient heating system from 1939 and installed an AC unit for us, too. It was a big job with lots of old ductwork, requiring asbestos abatement and creative problem solving. The owner's son, Dillon, was great at explaining the nuts and bolts of what they were doing, as well as giving us constant updates. The new system is working wonderfully and it's so great to have AC in the summer months! It is easy to see why they are a successful family business all these years and why we will keep returning to them for future projects. Highly recommend! read more

Our heat went out this past week during our Santa Barbara cold snap... thanks to Brad and his crew we now have a new heat/ac system working beautifully and just in time for the holiday. From start to finish the 2 men arrived early and began the task of removing, replacing and starting our new heat/ac system. They were all extremely pleasant and professional. What a great experience these days!!! Thank you Home Furnace!! read more

I have mixed feelings ab out this company. They missed one appointment but kept two on time. When repairs were needed above what I had told the landlord about, I told them to get landlord's approval. They said they had checked with him but hadn't, according to the landlord. Luckily, the landlord took it in stride even through the bill was $2,000. Everything they worked on works well. The crew was friendly and left the grounds as it was before they arrived. Kiyoko S., Sta. Barbara read more

We chose Home Furnace and Air Conditioning of Santa Barbara to replace our original 1970's heater with a new central furnace and air conditioning system for essentially two reasons: they are local and been in business here for many years and their bid was very competitive. We haven't regretted our decision. Their work was fast, efficient, neat, and thorough. They delivered on their promise and when we encountered a bump in the permitting process, they worked with us to a satisfactory conclusion. The bump, so to speak, was not in any way related to the installation of the system. We highly recommend Home for heating and air conditioning installation and service. read more

Our furnace went out during a recent cold snap. I went down to look at it, and there was a number on the side. The furnace looked like it had been there since the dawn of time, but I called, and they were still in business 40 years later! Yes, our furnace was from the 70s! So, needless to say, it was time for a new one. Brad and his team helped to bring our heating into the 20th century. We loved working with a locally-owned family business, and they were prompt, friendly, and professional. We have been toasty ever since. Thanks Home Furnace! read more

When my heater stopped working during the winter, Brad recommended a simpler, less expensive one that he said would have fewer problems. It was installed quickly and is working fine. Then when my thermostat went out, I thought I'd have to get a new one. He figured out what was wrong with it and fixed it in a few minutes. I'll call Brad if I need anything heater-related in the future because he is efficient and good at what he does and his goal is to do the right thing for the customer. I trust him. read more

We called Brad at Home Furnace in a panic! We had a tenant with an extremely unsafe water heater problem. The Gas Co even came out and shut off the gas and red tagged the gas lines. We were sure this was going to be a big job and break our bank account! Brad showed up within 15min, he diagnosed the situation and had his professional & friendly crew here that afternoon. They completed the job within 3 hours and cleaned up after themselves. Very impressive :) To top it all off... the total cost of the job was totally reasonable! I HIGHLY recommend Home Furnace & Air Conditioning!! I promise you will be completely satisfied. They definitely have our loyalty now! Thank you again Brad & Family!! read more

Home Furnace, Plumbing & Air Conditioning Company are the most honest, dependable air conditioning/heat repair people around. They come quickly when you call. They are courteous and extremely knowledgable. They have excellent prices. They don't charge you for things you don't need. I had an emergency that I need to get a thermostat working quickly. The thermostat was not the problem. The heater unit had been turned off. Brad was kind enough to tell me the truth. He could of told me I need and whole new thermostat and I would of believed him. He is extremely honest. I won't use anyone else but Home Furnace, Plumbing & Air Conditioning Company. read more

We had central heater issues in an old 1923 home. Brad came out (his father founded the business - he's 2nd generation heating professional) and was excellent - on time, friendly, efficient. He got the exact part we needed, checked everything twice to make sure everything was working before he left -- couldn't ask for more. Bonus: a real person answered the phone to make the appointment and to pay my bill. Home Furnace is now in my phone for any future heating needs. read more

Great family business. Competitive pricing, good responsive service, clean, friendly, and they made it easy. Installed a new furnace in a rental unit and AC in my home. Easy recommendation and absolutely would use them again! read more

Home Furnace installed central AC for us in our small home. We were very happy with the price, the communication, the work and the results! Everyone we interacted with was professional and friendly and we highly recommend them! read more

These guys are terrific. I was boiling with an AC not working, they came out within a couple hours, figured out that the AC had no freon and the filter was completely clogged. Both problems were fixed immediately. They didn't try to do a huge service, just told me if the air stops being cool, they would come out and check for leaks. The business office was also wonderful to work with, they got me new filters, the bill and my receipt! read more

Home Furnace & Air Conditioning is a perfect example of a well-run, local family owned business. They bring the perfect mix of highly professional work, combined with friendly and approachable customer service. Brad the owner gave us a free quote and an estimated amount of time and money the project would take. The project was completed in the same amount of time and cost that he said it would take. Out of 5 quotes from different companies, Home Furnace & Air Conditioning came in at a competitive price. The owners son, who is the electrician, was on time and very polite as well as their worker. Brad, the owner, came to do an inspection once the project was completed to make sure that it was done properly. He also called both my husband and I to check in and make sure we were happy with the work. They performed the project to the highest level of standards, surpassing our expectations. They made sure we got a permit for the job. I firmly believe that Home Furnace & Air Conditioning is the best total value for AC/Heating needs. We highly recommend them. read more

Very disappointed with this outfit. Charged $115 for a 10-minute visit for a service appointment. Curt recommendation which later turned out to be inaccurate. read more

So impressed with the workmanship and professionalism of Home Furnace and Air Conditioning. Had a new furnace and air conditioner installed this month and was so happy with the installation and the workers who installed it. Five Stars ! read more

I had an issue with an old furnace that had already been repaired 10 years ago unwilling to throw more money at it in it's deteriorating state, decided to replace with a new furnace. Home Furnace gave me a fair cost for the job and was very pleased with the work the guys did on my new furnace installation a week and a half later. Friendly, efficient, and as per submitted job proposal. read more

We have used Home Furnace and Air Conditioning for several years. They are reliable, reasonable, and considerate. After a recent visit I was unable to get the heat going again so I called them. They responded with in an hour but pulling someone off another job and getting him over here. I highly recommend them. read more