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    Clark & Sons Aire

    4.8 (105 reviews)
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    Jess B.

    ~ UNETHICAL, UNPROFESSIONAL, AND PETTY ~ *Note: I don't enjoy, and rarely give 1-star reviews (check my profile; there are less than a handful), but if it were possible, I'd give Clark & Sons negative stars. After 3 years, I feel it's safe enough and appropriate to share our experience, hoping it helps others avoid the rude, unprofessional, and unethical service we received from them. At that, take a look at the other 1-star reviews and responses from the owner in a similar tone. In 2021 right after purchasing our home we knew we needed to replace our HVAC system. After reading all these great reviews, we decided to reach out to this family-owned business for an estimate. The initial visit went smoothly-- we even let the estimator cut several large strategic holes in our ceiling to get a better look at the ductwork and provide accurate duct mapping. He spent about 45 minutes inspecting the holes and even went up into our attic to assess the job. A couple of days later, we received the estimate, agreed to it, and signed the contract (pictured). On the day Clark & Sons showed up to start the work, they began immediately with little communication. Four hours into the job, a worker told us that, due to our duct pathways, they would need an extra $2,700 to complete the job. We mentioned that the required work they were bringing up was already outlined in our original contract and we would not be paying more. They took a look at the contract, called a supervisor, and after he arrived they talked outside for about 10 minutes only to tell us that they were standing firm in asking for additional payment. We repeated that the work described was already listed in the original signed contract and that we wouldn't pay more due to errors made by the estimator's poor duct mapping, who had sufficient time and access during the job walk. Whoever the supervisor was, Joey (?), immediately responded condescendingly, saying, "It is what it is," and refused to acknowledge their mistake or complete the job without extra payment. We let them know that they could leave our property if that was the case. Now to the unprofessional and unethical part... As they were leaving in a hurry, muttering and swearing under their breath, one of the workers purposely nicked and punctured a gas line they had installed earlier. We didn't notice the damage until a few hours later, even after allowing a few of the workers to come back to pick up some tools they accidentally left behind after leaving in such a huff. We didn't realize this was malicious until after hiring a different company (who successfully completed and did a stellar job), that was confused by the damage and speculated it might have been done to prevent us from using the created gas line with another company. This behavior is both completely unacceptable and petty. This experience was not only awful but also led us to file a complaint to the BBB due to their unethical actions. There are plenty of other HVAC companies in this area that we've contacted and received bids from, and I would recommend them instead. Please do yourself a favor and steer clear of this one.

    Gene R.

    Who would ever have thought that getting new heat and air could be such a pleasurable experience? Well it was. From my first contact with office manager (and wife) Kat and then Joey's visit to my home for us to discuss options, and then the crew making the installation, every part of the experience was a pleasure. I was very impressed how well the crew worked with each other. They were clearly very knowledgeable of their trade, they were very courteous, and just a pleasure to watch. The installation was lawless, these guys were perfectionists! I got a ductless split system with both a "head" wall unit in a large bedroom and a "cassette" ceiling unit in the living room. All these units, even the outdoor one, running very quietly and efficiently. Everything works like a charm and the whole experience was excellent. I could not be happier! Highly recommended.

    Excellence  furnace tune up and nest installer expert
    Hanna S.

    Good service with matching fair pricing They were very responsive to my Yelp request which was a good sign. They were very fair and offered me a compelling price for doing the furnace check ups and installing the nest thermostats. The only thing I would recommend they improve on is to take pictures of your furnace with serial number to provide you as well as give you the pictures of the serial number of the nest thermostat. I now realize I will have to remove them again to take pictures in order to get them connected to my phone. They did not try to upsell me. They did not bring the filters for the furnace but fortunately I had some paint I would recommend you let them know what size you would need so they can bring that if they're doing a furnace tuneup Yes I definitely recommend them. Thank you

    A/C unit...

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    1 month ago

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    1 month ago

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    Joey C.

    Thank you for the review and the awesome working relationship!

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    8 months ago

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    3 months ago

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    2 years ago

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    4 months ago

    Best HVAC service. Very professional, meticullous and polite. They worked many hours and made sure everything was perfect.

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    1 year ago

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    6 months ago

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    1 year ago

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    1 year ago

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    3 years ago

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    5 years ago

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    1 year ago

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    1 year ago

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    Joey C.

    Thank you for the review Scott! Happy to help!

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    2 years ago

    Joey was amazing and friendly and we couldn't have asked for a more honest and respectable HVAC guy.

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    1 year ago

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    1 year ago

    Very knowledgeable. Took to visits but was able to find the problem and figure out a solution that avoided expensive repairs.

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    2 years ago

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    Joey C.

    Thank you for the review Craig. Happy to help!

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    2 years ago

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    2 years ago

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    1 year ago

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    5 years ago

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    Joey C.

    Thank you Jette! Glad we could help! Have a great rest of your day!

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    2 years ago

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    5 years ago

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    3 years ago

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    2 years ago

    Joey is awesome, and his team does great work. He also gave us a Reasonable price. Two Thumbs up!

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    4 years ago

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    4 years ago

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    2 years ago

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    4 years ago

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    4 years ago

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    2 years ago

    Competent and knowledgable for Bryant and Mitsubishi. Had a Mitsubishi heat pump condensate pump in his truck for immediate repair

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    3 years ago

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    4 years ago

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    Page 1 of 3

    Ask the Community - Clark & Sons Aire

    Review Highlights - Clark & Sons Aire

    Joey fixed our heater and offered affordable options of how to update our HVAC without having to pay $24,000.

    Mentioned in 46 reviews

    Read more highlights

    Air System Solutions

    Air System Solutions

    4.9
    (88 reviews)

    After reporting a furnace issue (ignitor continually activating after burner was ignited and blower…read morerunning) to my home warranty company, they sent a contractor technician. He diagnosed that the blower needed to be replaced. (I am a certified aero engineer, so am familiar with ignition and burner systems) When questioned about the continuously activating ignitor, he indicated that the continuously running ignitor was "normal." When I sowed him online that the continuously activating ignitor was not normal and could be dangerous, he didn't 52 minutes researching Google on his cell phone and did not change his diagnosis or estimate fir cleaning the fan and replacing the blower that was working fir an additional $240 over the warranty's initial service fee. I called highly recommended Air Systems Solutions in Ventura, CA who arranged for a technician visit the next day. He was very courteous and did a very thorough job and replaced the ignition panel. Aside from the part itself, the service fee was less than half of the original contractor's estimate. Highly recommend work from Air Systems Solutions in Ventura CA.

    We recently had a heat pump installed by Air System Solutions and we couldn't be happier! From bid,…read moreto installation, to obtaining our permit we were very happy with our decision to go with Brian and his team. They also made sure we got all the rebates we were eligible for! To top it off their price was competitive and they were able to get us on their schedule in just a couple of weeks. We would recommend them and if we have another project would definitely work with them again. Thank you Brian and the Air System Solutions team!!

    AirWorks Solutions

    AirWorks Solutions

    4.7
    (444 reviews)

    I'm really happy to be writing this. It's been 11 years since I left my first review of AirWorks,…read moreand I still stand by what I said back then. I don't think you can measure a business when everything is going perfectly. You measure a business by how they handle things when it doesn't go as planned. Everything has been going great, but we recently had a little hiccup when I added a whole home water filtration system. I was a little frustrated and it took a little bit to get the right person on the phone, but I'm really happy to know that they are the same company from 11 years ago. They went above and beyond to take care of the problem. I've heard nightmare stories about other companies in the area that will install something and if there is a problem, you are on your own. I see a 1-star review from someone who was frustrated with lack of customer service. I was frustrated with this too. The AI phone interface can be frustrating, but there are good people working there who are trying to do the right thing. It just might take a little bit of patience to get the right person on the other end of the phone. I do know that they are addressing this problem. Julian is my plumber and Sam is my HVAC guy and when they come to the house it's like having old friends visit. At the end of the day, that's what keeps me coming back to them. The work is solid, the technicians are knowledgeable, and when something does come up they stand behind what they do. Eleven years later, that still says a lot about the kind of company they are. I have no hesitation to call them for some of the bigger upcoming purchases that our household needs, like a new AC unit and a tankless water heater. I am very happy with how they addressed this past issue and will be calling them in the future.

    Lack of transparency in estimates. They just give you a lump sum. No breakdown of costs provided…read more Extremely high cost for service. Higher than most hvac repair in the area. Great sales tactics on their end if you are evaluating them from a business standpoint. Lots of AI interface and lack of personal human approach to business. I had an issue with my furnace. They came out and diagnosed it, and did the repair that day. Days later when I went to use it, same issue. They came back out and diagnosed two other issues, no mention of why we don't think that those things weren't present the first visit. So I paid for first and second visit. I think I should have been refunded the first visit since clearly that service didn't fix the job. Oh and the best is they already started trying to up sell me a whole new system...they installed mine 10 years ago. They were better 10 years ago.

    Conejo Services

    Conejo Services

    4.8
    (1k reviews)

    I recently had my entire HVAC system replaced by Conejo Services, and I couldn't be happier with…read morethe experience. My sales rep, Jesse Cruz was really, responsive & easy to work with from my initial contact and throughout the project until completion. Their team was professional, knowledgeable, and easy to work with. They arrived on time each day, kept me informed throughout the project, and completed the installation in only two days as promised. Their crew was amazing, did great work, and cleaned up thoroughly before leaving. They installed my new system, replaced all of the ductwork, upgrade my home to a dual zone system and made sure everything was completed professionally to meet my goals for my home. If you're looking for a reliable HVAC contractor that is honest, punctual, and does quality work, I would definitely recommend Conejo Heating & Air. Overall, it was a great experience, and I'm very happy with the installation and the service they provided.

    Unfortunately, I had to have three different people come out for my problem, which was a garbage…read moredisposal. Fortunately, all three of them were quick kind and great to be around. We had a girl Plumber, Stacie, and my daughters were super excited about that. She fixed my sink and shower in no time flat! I paid around 300 for my garbage disposal BUT 250 to change out an outlet under my sink (Which seemed a little high but I didn't have time to research new quotes.) I would probably use them again because it was easy to schedule and everyone that came was great.

    Air Force Air Conditioning & Heating

    Air Force Air Conditioning & Heating

    4.8
    (387 reviews)

    Called to get my AC serviced because I forgot to do it last year, and this summer is placing a heck…read moreof a lot more strain on it than it normally gets. Got a quick appointment when I wanted it and my Tech, Edwyn, showed up right on time. Edwyn, did a great job, told me everything he was going to do and did, and gave me options for the future to help my system stay running for longer. Absolute pro! Booking him to come out for the furnace when the weather turns colder (when that ever happens). Edwyn and the team at Air Force are great. They will be my first call from here on out for HVAC needs.

    $700.00 AN HOUR Yep, a friendly serviceman came, did a basic…read moreair conditioning repair and he did a good job. But, I timed the visit, and it was a few minutes under an hour, and that included everything; the estimate and repair labor. The bill was $ 758.00 for that hour. I talked to the repairman about the cost of parts versus labor and he said they were not separated out. I talked to the business owner later on. He said that of the $758, the parts were about $80....although I found Amazon is cheaper. He did go through his costs with me, stating they were part of the job, but most had nothing to do with the repair but rather, costs of running a large corporation ......costs such as .....employee benefits ......travel time to and from the job ......office management ......payments on his fleet of trucks, my guess ......profit for the owner that the worker never receives. On the other hand, the costs of a self-employed serviceman would be parts and labor only, in his bill, usually $50-$100 an hour plus parts. So, bottom line, it was a simple job with cheap parts which I accepted ....trusting that it would require more time and cost than it actually did. My bad, I should have gotten another estimate, which means a second cost for a second estimate, but in this case I should have paid it. SINCE I KNEW THE REPAIR THAT WAS NEEDED, I SHOULD'VE BEEN ABLE TO BARGAIN A BIT LOWER WITH SUBSEQUENT CONTRACTORS... SOMETHING I WILL REMEMBER IN MY FUTURE CONTRACTED JOBS. My view, everything was legal, but the service of a large air conditioning company should be noticeably cheaper or else it offers no benefit to offset the cost. I saw no such benefit. Finally, I would encourage you to talk to the owner, he's pleasant and well spoken. He will have a lot to say.

    Pacific Aire

    Pacific Aire

    3.8
    (508 reviews)

    I personally had a great experience today in a bit great time of my life lol…read more My water heater has been leaking for days and I just found out it has a warranty left in it for five more days. I had to look for a place that services my Brand of water heater, is reputable, and available! They were able to come out SAME DAY and kept me informed throughout the day of changes in eta. There was a pretty big change in eta but that worked out for me because I was just leaving work to meet their technician. The technician (Roberto Ramirez) was kind and patient and explained what COULD be wrong and what was ACTUALLY wrong. He told me what to look for in the future and possibly how to prevent it from happening again. He told me how to maintain it going forward and some other tips and tricks that might help extend the life of my water heater. Additionally, he contacted the warranty company and worked with them to get the needed part today at zero cost to me which you would think might annoy a company or technician but he didn't seem bothered at all. I appreciated the time put into explaining everything to me as well as fixing the equipment. Would recommend. PS look online for coupons or specials to mention :-)

    Immediately answered my repair request on my HVAC when it broke down. They were able to fix my HVAC…read moreunit quickly and had it up and running in about a half an hour. I highly recommend them to you. For me, I was very happy with their service and prices.

    ESPA Air

    ESPA Air

    5.0
    (14 reviews)

    I found Tom, owner of Espa Air, here on Yelp. After reading the great reviews, I called for service…read moreon our air conditioner. His communication here on yelp was fantastic. He was able to come out the same day and service our system. He added Freon, installed a new nest thermostat for us, and added dampers to our ductwork to balance the airflow in the home. I can't speak highly enough for the quality of his work and the integrity of the service. He worked quickly and efficiently. He was more than respectful to my elderly mother and followed all COVID safety procedures. Friendly and efficient, the work was done quickly - including running to the store for parts. I've had a lot of bad experiences in the past with HVAC contractors, I have to say, I will never go anywhere else again for service. Thanks so much Tom. The cold air feels wonderful and is perfectly balanced in the home now. His prices were VERY AFFORDABLE. I can't recommend Tom at Espa Air highly enough to you!

    A couple months back, I decided to do some "maintenance" on my AC unit and ended up frying an…read moreelectrical component. With a major heat wave on the way, I needed AC back up and running, and fast! Tom responded to my request for quote very promptly and was available to come out same day. He showed up with a mask, his toolkit, and a great deal of professionalism. I'm the kind that hovers over a technician's shoulder because I just love to know how everything works and Tom patiently explained lots of stuff about how AC units work...and why mine wasn't. He was able to procure the correct parts and fix my unit quickly and got me back up and running. I held off writing this review until my AC unit had weathered a couple heat waves to make sure that the work Tom had done held up. Everything is still running smoothly and I've stayed cool all summer. Thanks, Tom!

    Clark & Sons Aire - hvac - Updated August 2026

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