I'm a retired builder/remodeler. Over the years I've worked with many subcontractors from all the…read moretrades and none have been easier to work with, more professional or have produced more impressive results than Efren and his team at Bay Countertops. Tobee runs an efficient installation and shares many helpful insights. The office staff makes every effort to work with your schedule. And I still marvel at the way the cutters have matched the veins in my quartz countertops. The showroom is well designed without being overwhelming, and is just a short drive over the Richmond Bridge from Marin to the Marina Bay Parkway exit off of 580.

I had a great experience with Bay Countertops. The owner, Efren showed up exactly when he said he…read morewould for the consult and estimate. He was efficient and detail oriented while taking the template for my countertops, and the turnaround time for install was exactly as promised. A week later Tobee and Enrique showed up, walked me through the process, and after I answered a couple questions they had the countertop in and looking great. Overall I would highly recommend them and I will definitely use them again in the future.

Best prices, great service. It's my first stop for plumbing supplies in the East Bay.read more

Came in looking to extend some hoses, Old guy at the counter instantly not helpful. "We don't have…read morethat" and can't help u attitude.. Doesn't seem like they want or need our business.. HOME DEPOT for the win

My son recently bought his first home--a true fixer-upper--and that's how our journey with KZ…read moreCabinet and Stone began. We walked into their showroom in South San Francisco not knowing what to expect, and were greeted by a friendly gentleman named Bailey. Little did we know, that moment would mark the start of both a great project and a lasting connection. Bailey is professional, knowledgeable, sincere, and incredibly patient--everything you'd hope for in a salesperson. I originally was just looking for flooring at KZ but Bailey made us feel so comfortable we ended up getting pretty much everything here. One stop shop to save time and energy . He offered thoughtful advice every step of the way and was always there when we needed help. Even on his day off, he went out of his way to make sure everything was prepared for us. That level of dedication is truly top-notch. Their pricing is competitive, but for me, outstanding service makes all the difference--and Bailey delivered exactly that. If you're planning any remodeling, I highly recommend giving KZ Cabinet and Stone a try. Be sure to ask for Bailey--you won't regret it. The only negative feedback I have is the warehouse pick up staff may not be the most friendly but the job gets done.

I wish I didn't have to buy from here but unfortunately they had the style we wanted…read more Customer service could have been better. My wife and I came in on a Sunday morning, just behind another family with older parents. Coincidentally we were both looking at bathroom vanities. A sales rep followed the other family to look at everything while we were ignored. After we made our decisions ourselves, we made our way to the front to the comp coffee machine thinking someone will come help us. Not a single rep in sight. At the coffee machine, warehouse staff were making multiple cups to pour into their thermos and coughing/sneezing all over the cups and lids. We went back to vanities without a coffee. We got back to vanities (coffee is front of the warehouse, vanities in the far back) and still not a single rep. We made this walk at least 4 times. We confirmed our decisions and we walked back to the front, again no one. At the front, I finally saw the entire sales staff doing something in a back corner so I called out if I can get some help. I apologize if I bothered them! No comments from the sales rep who helped print my order, no asking what I needed help with. He just followed us and I told him. No comments when I told him we walked for an hour without any help As we were paying, a cashier had to come from that same busy corner to take my card. As I was paying, the sales rep who was busy with the other family comes up to see what we bought. When he was working with them for a sale, we were walking back and forth around their group so I know he noticed us. Maybe he realizes he missed the sales on his record. Again, if I had other better options, I would have gone elsewhere.

With our travel plans were interrupted in 2020, we decided it would be a good time to remodel our…read morekitchen. We were 18 years overdue for the project. I found East Bay Cabinets on Yelp, read favourable reviews and saw the photos posted here and on the website. A bonus was that the shop is less than two miles from our home. Hubby and I made an appointment with Vinny at his shop. After our initial meeting, we knew right then we wanted him to be part of our remodel. We put down a nominal deposit to get on his calendar. He had one or two projects ahead of us and it was a few months wait, but worth it. In the meantime, I did several drafts sketching and designing out my kitchen (yay for graph paper and coloured pencils!). So come Spring 2021, Vinny contacted us and we were pretty much ready. There were a few design issues he pointed out that we modified to be more practical. When it came to choosing the material, we opted for raw cherry. I had it in my head to do an oil finish for the cabinet and drawer fronts that would give it a particular look. Vinny is a true craftsman with an eye for detail. His workmanship is impeccable, exact and beautiful. He was very accommodating with the quirks of our appliance choices. We bought an integrated dishwasher and he was concerned the "knock" feature would not work through the wood (it worked perfectly). We also had a pipe chase behind the pantry cabinet so we could run a vent pipe from the furnace to the upstairs level, as well as a toe kick vacuum to sweep the floor (we installed a whole house system). He also had the challenge of installing into a house where ALL the walls are out of plumb, not a single right angle ANYWHERE. Marbles roll around on the floor but stay put on the countertops because the cabinets are dead nuts level. Vinny gives his full attention when he is on your project. I felt guilty bugging him with questions and learned to just text him or send all my questions in an email. It worked out better for us, better for him. He had great ideas that we incorporated while I countered with some crazy ones that we quickly put aside. It has pretty much a year since the install and I absolutely love my kitchen and how it is all (still!) coming together. I would highly recommend Vinny in a heartbeat. We have another project in mind and looking forward to working with him in the future.

We were looking into factory kitchen cabinets but discovered that using standard sizes for our 70…read moreyear old kitchen would require us to have our back door moved a few inches. The cost of moving the door was about as much as the price difference between factory and custom; and going custom really opened up a whole new level of options for materials, finishes and maximizing our space. We then considered one of those smaller custom cabinet factories in Oregon, but we wanted a local cabinetmaker who could see our project, make his own measurements, adjust the plans as things changed (and they did!), offer suggestions, and keep us from making any costly mistakes. It's also good to have a local cabinetmaker who can look at your finished walls before installation, with a fresh set of eyes, and validate that the walls are square and plumb, and all of the electrical, plumbing and ductwork are exactly where they should be. Vinny was one of only two cabinetmakers we'd visited, and I was sold; his shop was very clean and organized, his joinery was the tightest and cleanest that I've ever seen, his attention to detail is obvious with the spacing of every screw and nail, each project was neatly organized and sequestered from every other project, and his work combines decades of experience with the most modern and reliable hardware- like a servo operated trash and recycling drawer. Vinny was thorough and responsive with emails and estimates, his work was completed ahead of time and waiting for our other contractors to catch up. Vinny has probably built hundreds of kitchens over the years and has great instincts on what sort of kitchen would compliment the rest of your architecture and what's trendy vs what will give lasting value; he made great suggestions along the way which my wife sees with the clarity of hindsight as spot on. We also chose to have Vinny install our kitchen; the cabinets arrived wrapped in blankets and numbered, he is the most organized tradesman that I've ever worked with in 30 years- he arrived with everything he needed from the large tools right down to totes with all of the tiny hardware and even the smallest compressor I've ever seen for driving his tiny little finishing nails. Vinny prefers to do all of his most detailed work all by himself, methodically and with an unbroken train of thought, and I think this allows him to achieve a remarkable consistency that would be impossible if he delegated to a shop full of helpers. We've had the new kitchen for about 6 months now, and I'm still impressed with Vinny's work. The cherry cabinets have a clear finish that has a consistent luster, the grain is well matched from drawer to drawer, there's an iridescence/ chatoyance that shines through the grain as the sun makes its way across the kitchen; and beyond the aesthetics, I was impressed with the assembly of the cabinet boxes which were strong, rigid, and lined up perfectly. I've measured all cabinet doors and drawer fronts and all I could find is one door that may be a fraction of a millimeter wider than the other one. I'm also impressed that we have the drawers and pantry very heavily loaded but everything closes smoothly and gently. It's also worth mentioning, by contrast, that we did get a bathroom vanity from a small factory in Oregon- we couldn't go wrong in ordering a 48" vanity. We did save $500, but we had to assemble it ourselves, it required driving self tapping hardware into veneered flakeboard, all of the drawers and doors needed adjustment and tweaking, the drawer closing hardware seems a bit clunky, the wood grain isn't as well matched, and the finish just doesn't have the same luster, so we are of course all the happier that we went with Vinny for the kitchen!

Several years later, we are still loving our kitchen with the cabinets and countertops we got from…read moreKitchensync. It is highly functional and beautiful, holding up well, and cat-friendly.

We did a kitchen remodel several years ago and our contractor recommended KitchenSync as the place…read moreto get our cabinets. They worked with us to get the best choice to fit our budget and layout. (We got Mid-Continent cherry cabinets that we're really happy with.) Fast forward to 2022 and a hinge on one cabinet door had come loose, causing the door to sag slightly I called the shop and asked if we needed a special tool because Phillips and slot screwdrivers were not working very well. Jeffrey looked into it and confirmed that we needed a Pozidrive #2 bit (available at Ace Hardware for $2). Sure enough, problem solved. The point being, they are great to work with and will stand by their products and customers years after the sale. Can't ask for more.

Reached out to Stonecraft for installation of quartz countertops, range top, hood, and bottom…read moremounted sink. The process went very smoothly considering I had already purchased the range top, hood, and sink. I had already selected which quartz I want to use too. I was working with another company, but lost all confidence in them delivering. Submitted for the free quote and Jarren came out to do it. I was very impressed by the detailed analysis and design confirmation of my choices. He already knew how much quartz I would purchase and how I can maximize the material with minimal waste. Not a lot of vendors share this insight on a quote. In addition, I needed a cabinet modification. Switching from cooktop to range top. No one wanted to do the cabinet modification. This was right up Stonecrafts alley. They do cabinets!! Having experience with costs, he was within the range I was expecting, so I was happy to move forward. The installation schedule was shared and executed according to plan. At no point did I have to adjust my plans. The installation team was very professional. I am very happy with the results. I would recommend Stonecraft for your kitchen projects. At the very least give them a chance to earn your business. When I get to a bathroom refresh, I will give Jarren and company a call!! Thank you guys!

Based on our bad experience we do not recommend StoneCraft as a general contractor for a kitchen…read moreremodeling project. StoneCraft subcontracted out various portions of our kitchen remodel project but did a poor job of coordinating, overseeing and communicating with those subcontractors (Team). StoneCraft technically never completed the project not did a StoneCraft representative perform a detailed monitoring of the project as it progressed. Here are a few examples of StoneCraft's lack of oversight and follow through: The Team that demolished the granite countertop did not provide a schematic diagram so that the quartz installation Team would know the correct number of holes necessary for the sink area. They didn't account for the instant hot water dispenser and the associated hose. Weeks later a hole had to be drilled in the already installed quartz countertop. Unfortunately we had to purchase a new instant hot water dispenser because the demolition Team lost or threw away key parts of the old one. After the old granite countertop was demolished and the new quartz countertop installed our Bosch dishwasher no longer worked. It turned out, a hose was damaged during the disconnecting and/or reconnecting of the various hoses underneath the newly installed sink. We had to hire another contractor to diagnose the problem and to fix the dishwasher connections. The StoneCraft representative, Jarren, denied responsibility because, "StoneCraft didn't move the dishwasher during the project". However, StoneCraft, per the contract, removed and reinstalled hoses. The Team installed two electrical outlets that didn't work so they had to be prompted to return to fix the problem. The Team had to be called back to repaint areas of the kitchen ceiling that they initially painted, although poorly. The Team had to reorder the correct kitchen floor tiles twice, once because they brought the wrong pattern and a second time because they didn't bother to look in the boxes to notice the contents were not correct. Finally, the team delivered a pantry door sans a handle (only a hole). Jarren ghosted us so we had to hire a handyman to install a newly purchased door handle. Although hiring StoneCraft was a big mistake we learned a lesson but at least we kept the numerous emails that documented the above ordeal.

Working with elegant stone and cabinets was so easy. I was worried something would go wrong, like…read morethey would cancel and adjust date, or would take lo ger than they said. But no. From beginning to end we t smoothly. We hot counter top, backslash and new sink done in 8 hours, 2 guys did all the work. It looks great, love it and would recommend.

We just redid our kitchen and our contractor sent us to Elegant Stone and Cabinets for our cabinets…read moreand countertops. Kira helped us pick out the cabinets, counter, sink, handles and she did an excellent design of our kitchen. The kitchen turned so beautiful and we are enjoying it so much! Thanks to Elegant Stone!!!!

As nerve wracking as a kitchen remodel could be, it was made less so because PHD had a variety to…read moremake it easier: cabinet options, hardware, a multiple of flooring and countertop options. My remodeling project manager works with them and took me there so I could make my choices. I loved that I could coordinate new flooring with cabinets right on site. The cabinets and countertops just went in yesterday and I am super pleased with their efficiency (all put in in 2 days), quality of work-4 very hard working men came and were pros! My kitchen is not entirely finished but I wanted to highly recommend checking out PHD for your home improvement needs.

Been working with Pacific Home Decor for a while now and always had a great experience. Great…read moreservice, very responsible, and they truly stand behind their products. Easy people to communicate with and very trustworthy. Definitely recommend working with them.