Been working with Pacific Home Decor for a while now and always had a great experience. Great service, very responsible, and they truly stand behind their products. Easy people to communicate with and very trustworthy. Definitely recommend working with them. read more

Pacific Home Decor - Flooring Near Me - Hayward, California

See all

They have a nice showroom with lots of options. Kyle was helpful and patient. We had a much better experience here than at KZ. I would recommend coming here for your kitchen and bathroom renovation needs read more

If you want a one stop shop, reasonable and help for your next home project, this is the place to go. You will find unique pallets to choose from. They offer every need for a home remodel with designer on site who can walk you through every step. Connecting you with contractors. What I loved: enough product on hand. Loading and unloading Service Pre-order items and pick up Returns made easy Delivery options Designers Biggest variety of home remodeling needs Special programs for designers and businesses They offer unique design pallets and actual displays. I remodeled 3 bathrooms majority of my tiles were purchased here. read more

See all

I was remodeling my kitchen and was shopping kitchen cabinets, shower doors, and countertop from PHD. Jennifer was my salesperson. She was very patient, explained all my questions in regards to design, pricing, and availability. When my contractor had a question about installing the pull-out tray in my pantry cabinet. I called Jennifer immediately, and she was able to instruct my contractor on how to get the parts installed. She knows her products really well! I'm very happy with my purchases from PHD! I will shop at PHD next time when I have to remodel my home again. read more

We bought our first house and was planning a complete remodel. We had very specific requirements for style and quality yet also was very tight on timing to move in. I have shopped around a lot, none of them can compare with PHD on the fast turnaround, expertise, customization choices and quality. Kenny sketched up the design for the whole kitchen within an hour of discussion. He then showed us a huge selection of materials and colorways. It was very hard for us to decide on the materials given so many choices so Kenny gave us his expertise advice on how to match the paint color, hardwood floor material and color etc. He also went ahead and gave us advice on how to choose countertops and tiles even though we did not purchase those from PHD. He gave us samples of the material they offer when we shop around for other materials. The cabinets arrived within 4 weeks of freezing the design. Logistics and installation was very smooth. Quality was very good as expected. Everything was thoroughly wrapped and protected. After the installation, I figured out that I needed some more materials than originally planned and Kenny gave those to me for free. I highly recommend checking out PHD, you can browse their wide variety of cabinet materials, vanities and tiles. Also talk to Kenny and he will tailor the design to your needs. read more

See all

I had a pleasant experience customer service provided by Kyle. He is so patient with my indecisiveness selecting the 2 vanities I purchased and a slab of quartz for my 2 vanities. I definitely recommended this place. read more

We were in the process of remodeling our house and were shopping for tiles, flooring, kitchen cabinets, vanity, sink, etc. We glad we found Pacific Home Decor, they had everything we need in one shop. We were helped by Hao, who is truly a professional. Hao was patience and knowledgeable about all the products and were able to accommodate our changes throughout the process. Pricing are reasonable and our contractor has high praise on their products. They also offered delivery which made it super easy for us. Will definitely recommend Pacific Home Decor to anyone. Look for Hao for the best service. read more

Several weeks ago when we were just starting the process of our kitchen remodel, we set up an appointment at PHD with Kenneth. Right off the bat, we were amazed by his expertise, his talent with design and watched our dream kitchen come to life before our eyes in less than an hour. It was captivating to watch. Besides that, he was always really kind and patient with us no matter how many times we changed our minds about the design that day and even days before our new cabinets were to be installed. His customer service extends above and beyond as he frequently answered our questions and helped us when he should have been done for work for the day to make sure we felt confident in our measurements and vision for our new kitchen. He gave us valuable feedback whenever we had doubts about design elements and even certain materials/options we were considering. Every step of the way he wanted to make sure we were happy with our new design. Today, he came into work on his day off due to an injury to make sure we were taken care of when we needed something time sensitive and last minute. PHD should be proud to have someone as exceptional as Kenneth on their team. He really cares about his customers and you can tell he really enjoys and takes pride in his work. Thank you! read more

As I'm on my tour to find new kitchen cabinet resources...it's small tight store. But they do have some selections. They seem to lean into more modern kitchen cabinets. The stone selection was somewhat minimal in the mid ranges, and priced competitively. read more

Jennifer is amazing! She helps me with everything I need and make sure that we're choosing the right choices for the best price. read more

This store does not stand for the product they sell! My first Yelp review goes to PHD Hayward. A few weeks ago we bought a pure white quartz vanity top in this store. It was covered in dusts when we found it in their showroom but they assured us that they will clean the vanity top and pack it, so we paid for it and had our contractor to pick it up two weeks later. It was such a mistake to blindly trust them - we found the vanity top was still dirty all over the place and it didn't have any packaging. After wiping it hard with many many alcohol wipes, we found there are obvious smudges on several places that simply cannot be removed! We called them regarding this and they said it cannot be returned or exchanged and they will not do anything about it. They claim it is a clearance item and once it leaves the store it is sold as is. The truth is the item was not on any sale and we got a 10% discount only because we found there is a chip on one corner. They did put "no exchange no return" on the receipt which we only found out after calling them, but guess if they've ever mentioned it when we paid for it! So now we are stuck with a brand new smudged white vanity top. This is clearly a quality problem but PHD Hayward decided not to be responsible for it. And more ironically we now find Granite Expo sells exactly the same vanity top for almost $100 cheaper! So people please look somewhere else and trust me you can always find similar products in other stores. Now please enjoy the vanity top with us: read more

See all

I purchased my kitchen cabinets here, and could not be happier. Hao was my direct contact and he went above and beyond to make sure I was satisfied. My initial order had a couple of wrong sizes, and he was able to quickly resolve this. PHD gets very busy, so do be patient. It will pay off, and if you are lucky to work with Hao, he will always text/call you back even during his lunch break! Check out PHD for your kitchen/bath needs, and you will not be disappointed. read more

I shopped here in the past and it was great. However a countertop I purchased 7 years ago has started disintegrating so I do question the quality of their granite. I was there this week and with at least a dozen staff working I was completely ignored. I wrote a comment about how I was ignored.... Yet Asians who were in the store had no problem getting quick help. My post was quickly taken down. That is what earns PHD one star in my book today. Let us see how long it takes before they have this review removed. PHD, be honest and don't censor factual reviews. Thank you. read more

Pacific Home Decor - Disintegrating granite countertop from PHD - Flooring Near Me - Hayward, California

Great job Pacific Home Decor! I love the design they did also everything in great deal. Fell thankful that PHD design team patiently created beautiful kitchen and bath for me now! Must choose PHD! read more

See all

I had a really great buying experience at PHD. Kenneth helped me to design my kitchen cabinets, choose flooring, countertops, vanities, and the backsplash materials. They have a huge selection to choose from there, so you're bound to find something that works for you. I guess for me, the best part came when we were really getting into installation. I would be short on some materials, needing extras of this and that at the last minute -- and I would send a quick message to Kenneth and almost instantly he'd get back to me with a quote and instructions for pickup. He saved me several times, really great sense of urgency. The whole team, really... if you need something right away, they will focus their efforts to make sure you get it quickly. It's the kind of service that makes you want to come back for your next project, and recommend the business to others! read more

As you can see, everything in this post is gorgeous. I bought all of those from Phd home decor and I am very satisfied by their products! Fair prices, nice qualities and they have a nice aesthetic selection of their products being sold. Thanks for the help of Jennifer there who helped me ordering these and gave me very useful suggestions. read more

See all

We ordered our new custom kitchen cabinets with the help of Kenny Zheng. He was a great help to us when we started our cabinet order. And checked in constantly before ordering to make sure we had it all correctly laid out. The cabinets were fabricated and delivered, and installed smoothly. A few trim pieces were messed up by my installer and he even replaced those at no charge. The only hiccup were some adjustable shelves that we cut the wrong size, but they even sent out new shelves and a technician to make sure it all worked. Victor was great to make sure we got it all right and quick to follow up if there were any issues. Overall the quality is fantastic. Solid wood drawer construction and 3/4" plywood boxes with a finish maple veneer on all of the surfaces and edge inside, including the adjustable shelves. Wide range of laminated, paints and veneers for doors and drawer fronts. And very cost competitive. Excellent value. read more

I recently remodeled my condo and worked with Kenny from PHD on new kitchen cabinets. They went above and beyond and made sure our kitchen come out great, even taking on responsibilities that were not theirs at all. Remodeling can be a very frustrating experience. I've found almost every party that I've worked with using questionable practices, or had trouble deliverable due to sheer incompetence. But not Kenny / PHD! Most cabinet makers require an appointment to discuss the design, and then they will email you the design a few days later. Kenny and staff drew the entire design in our first appointment, and tweaked a few times later upon our request. They then got everything ready in three weeks. When some of the cabinet doors were damaged by my contractor (not PHD's fault), Kenny sent new doors immediately. When another mistake was made with the range hood (the retailer told us the wrong dimensions) after everything was installed, Kenny helped us figure out what the best mitigation strategy was. When my contractor couldn't align the doors well, Kenny patiently explained that to them and eventually even sent somebody to help with the alignment. Thank you Kenny, and thank you PHD. The final product comes out great! I wish every business I've dealt with in my remodeling project would be more like PHD, with high efficiency, honesty, and integrity. I recommend PHD with my strongest endorsement possible. read more

We visited PHD last week to get ideas for our upcoming kitchen remodel. Kenneth L walked us thru the countertop, edge options, backsplash, pros and cons of waterproof vinyl/engineer wood flooring and gave us some ideas on cabinetry. He was professional and chill, which def. made the process less stressful. Thanks. read more

Stay away from this place if you're planning to buy your finished materials for your on your own. They have a set static pricing schedule for contractors so that the contractors make between 10-20% markup when their customers use their account. In return you pay a higher price for the same product that you will see at these other Chinese stores. Kenny claims it doesn't matter who pays for the materials but then why don't they quote you the price when you use a contractor's account? read more

We didn't end up buying here because we couldn't get what we wanted. The prices are good, the merchandise is nice, but there is no "ordering" what you want when it comes to vanities. They have what they have on the showroom floor, you can swap around the countertop and the vanity with the on hand stock, but if it's not there you aren't getting it. I liked one unit, came back a week later and it was sold and I can't order something similar. You have to see what comes off the truck each delivery. If you have time and patience, that's great, but we don't have either. The staff are very nice. You must be accompanied on the warehouse floor, which is understandable, but we were tailed throughout the showroom too, it was a bit creepy. After saying we were just looking, we could have been left alone, we aren't going to steal planks of wood samples. You can get some great deals here, but it may time some time, effort, and a lot of checking in over and over. read more

Pacific Floor carries manufacturer Guaranteed authentic QuietWalk Underlayment. Their sales people are super helpful and will provide you information via text, phone or email. The experience was one of the BEST I've had during the process of renovation. Consider them for flooring, kitchen cabinets and other remodeling needs. read more

Save yourself a trip to Ikea/Home Depot and stop by here first. I recently purchased my first home and have absolutely zero knowledge with home renovations. You can watch Property Brothers and Fixer Upper all you want...once the shovel hits the ground, I was lost in the sauce. Then there were Jennifer and Hal at Pacific Home Decor. Absolutely professional and they walk you step by step on the material you would need to create your dream home. The best thing is, they will spend an hour with you and wouldn't force you to buy anything. Jennifer helped me graph the layout of my kitchen cabinets on a flat drawing using computer programs. Once completed, she was able to generate a 3D layout. You need to see how fast Jennifer operate this program, she was like a pianist on a computer keyboard! According to the owner, their custom cabinets are assembled in house, which makes Pacific Home Decor a self sustaining company and does not source out. Hal was a tremendous help with material, he was a subject matter expert on everything within this large warehouse. Hal corrected some of my ill-knowledge decision making and was able to save me some money. Thanks Hal! I don't have experience with the other staff but all appeared to be very knowledgeable while I eavesdrop trying to steal ideas from them :) Overall, I am very happy with my experience here. read more

I knew this place from my realtor agent referred. They had a fantastic computer designed and the price were reasonable compare to other stores. Especially the sales Jennifer was nice and helped me out to pick the kitchen cabinets. I will definitely go back to buy again for my next remodeling project. read more

Pacific Home Decor - Flooring Near Me - Hayward, California

See all

Due to the pandemic, they only operate by appointments only, but I had no problem finding what I needed for my kitchen. Hao took his time to explain everything I needed to make my kitchen elegant and modern to fit my every expectation. He went into detail of what size cabinets I should do, incorporated a spice rack as well as a trash can cabinet into the design. My contractor was able to complete the job without having to make numerous trips. After months and months of searching, I was able to fulfil my expectations of what a gorgeous luxurious kitchen needs to look like. read more

Purchased kitchen cabinets from them about three years ago. Things went well. Communication over the phone was tough but we got there. One of our doors was recently damaged so I went in to see i I could order one cabinet door. No way, no chance. The only way to get door is to buy whole cabinet. The guy even admitted that they have their own factory but refused to help me. Update! Kenny Z read this and contacted me and made it right. My door is on order. read more

I was struggling to find the right cabinets for my kitchen Reno and I just happened to be in Hayward visiting another supplier. I decided to check them out since I was in the area and I'm so happy I did. Jennifer was super helpful and patient in helping me find the right cabinet, pricing and color. She walked me through my design idea and was so helpful to make this time consuming project easy. I'm truly happy with their service and pricing. Kevin (owner) was also helpful and made sure all the tedious details I'm looking for are met. They're not here to keep selling you items that might not be needed for your design. I will definitely come back to them for any kitchen / bath design. read more

Pacific Home Decor - Shinoki Walnut - Flooring Near Me - Hayward, California

Pacific Home Decor is my go to place for buying materials for renovations and projects at my home. Every time Ping has helped me a lot with her immense knowledge in the trade and her extreme friendliness. I always give business extra points for good service and Pacific home decor is one of those businesses. They always offer very good prices and even discounts occasionally. We've purchased many of our houses things including counter tops and drawers to tiles and flooring. Come here if you want to have a great purchasing experience ! read more

They offer a good variety of vanities and tiles. Personnel are very helpful and friendly. We worked with Kenneth and he helped us find the vanity we were looking for. I recommend visiting this place if you plan to do renovations. read more

Sara was very friendly and she helped me to find the right cabinet I wanted. This place has great samples and huge variaties of options. read more

Pacific Home Decor - Sara was very friendly and she helped me to find the right cabinet I wanted. This place has great samples and huge variaties of options. - Flooring Near Me - Hayward, California

See all

These guys are just amazing, they have a very wonderful customer service. I should definitely talk about "Jennifer" who helped me with the order. She spent more than hours couple of times helping design without even thinking if we would place an order. We bought a new home in Fremont and did the complete remodel, she spent hours designing and getting cabinets, countertops. I bothered her many times to adjust the design based on the changing the measurements but she was always available and without any haste helped change the design. I recommend this store as one-stop shop for all the remodeling needs. Keep up the good work! -Rama read more

Hi , we worked with Hao , he was very active in getting us the vanity we needed for our bathroom project. He suggested better options for tiles that were not in stock. Very much recommend this store and quality of the stuff they have esp specially for bathrooms and kitchen's. Pdh is in hayward and easily accessible from the freeway. read more

Pacific Home Decor - Flooring Near Me - Hayward, California

Excellent value for high-quality cabinets. I only purchased in-stock White Shaker cabinets, but the showroom has much, much more. Kenny was very responsive to my many emails during my kitchen design and planning. Make sure to visit PHD along with the big box stores for your remodel project... that way you can see how significant the savings are at PHD! read more

Pacific Home Decor - Flooring Near Me - Hayward, California

First time went to PHD and lucky meet Ping Hu. She is awesome. Helped me to select what I needs, cabinets, countop, tiles and bathroom vanities. She has a good sense of my kitchen and bathroom design and balanced the color for my selection. Give me lots suggestions, very thanks for hers knowledge and kind and make my house rebuild much much smooth. The PHD showroom is pretty modern and good products. I choose the white color cabinet as Ping Hu's suggestion and the price is reasonable. Love this store and will go there again to select more staffs. It's far away from my house, but it's worth to get good staffs with reasonable pay. yan read more

This review is overdue. I recently remodeled my Kitchen and my contractor recommended I look at Pacific Floor for my Cabinetry. Jennifer and Kenny have been extremely helpful and have gone out of the way to make it happen, given that I live in Mountain View and getting to the store in person for me was quite a trek! I have gotten lot of last minute fixes sorted over the phone with Kenny. I selected a new line of European style 'frameless' cabinet and Kenny was able to customize a lot of my requirements like giant 36" pull out double drawers, small 6" vertical cabinet for my baking trays etc etc. He even made custom sized under sink cabinets since I went for a farmhouse sink which was much deeper than the regular sinks. read more

See all

Worst costumer service ever! Waited over 3 hours for them to show me counter slab and end result...NOTHING. Unreliable. One employee, young kid who obviously knows nothing, told me to purchase without seeing it, that I will see it when I get it delivered and if I didn't like it I can return it. Lady said there are no returns...he tried to trick me to purchase $2000 granite without seeing....BUYER BEWARE! read more

Patience and making wise decisions can save you tons of $$$ here. They can get very busy but its a good sign that its a trusted place. Combination of price and quality cannot be beat! Kenny really knows his stuff. Go there in the off hours if you cannot decide and work with Kenny. He will put the floor, cabinet, countertop samples together so you can visualize everything together. Stuff does sell out fast, so dont be disappointed if the floor or the vanity you like isint available or is backordered and there is a 2~3 month wait time. Do your homework... When you spend lots of money on cabinets, floors etc... plan in advance - be sure to put a deposit to reserve your choice of vanity or floors. Once you decide on what cabinets, floors, tiles, shower panels and hardware fittings you want, they will work with you to plan out your kitchen and make very useful recommendations to maximize the use of your kitchen. I purchased everything from kitchen/bath faucets, tiles, teak floors, bath vanities & tops, kitchen hood, quartz countertops, kitchen cabinets and hood (and maybe a few extras) from pacific flooring & building supply. They came in wayyyy under budget and also were great quality. I bought stuff for the whole house (~2200 sqft - kitchen & 3 baths, floors etc..) from here. Couldn't be happier with the results and im so glad i made those trips all the way from south bay to Hayward so many times :) six stars if i could !!! Check out the remodel photos :) read more

See all

I love Pacific Home Decor!!!! Rachel is awesome !!! She designed my kitchen layout in a couple of minutes and add a kitchen island . She is very nice and knowledgeable she gave me great advice and ideas . I ordered my kitchen cabinets , counter top , kitchen sink and all kitchen knobs for doors. I'm extremely happy with the whole process. I will definitely be back for my kitchen floors. Don't waste your time at any other store !!! They offer fair prices and honest business! read more

A friend recommended this place when I wanted to get my floors done. Came here, checked it out. Must say though, the prices are as good as it gets!! I've actually checked out some other places before coming here since its a little far from where i live, but it was WORTH the drive. Saved me lotsa lotsa money :D Kenny estimated our flooring and Juni suggested us to get some brazilian cherry laminate (and thats what we got)! As of now, I am more than happy with how my floors look!!!!! Thanks Juni!! read more

Pacific Home Decor - brazilian cherry wood - Flooring Near Me - Hayward, California

See all

I am thoroughly impressed with the service provided by Maggie at The Pacific Floor. We have been searching for kitchen cabinets for many weeks. The quality of their cabinets are top notch. We decided to give them a try. From the moment we came into their showroom, Maggie was the first person to step forward to greet us. Maggie explained to us in detail the various options that met our requirements. Maggie is impeccably creative as a designer. She strives to please you, designing and redesigning until you are completely satisfied. She has great taste and offers excellent suggestions to help create your perfect kitchen. She is also extremely friendly, patient and understanding when it comes to her customers, which is a must in my book. Moreover, she is always willing to go an extra mile to please her customers. She sacrificed her own time to pick up our sink and faucet after her working hour, and delivered it to my home the next morning. This level of service went far above my expectations. I highly recommend Maggie if you decide to do a kitchen or bathroom renovation. Furthermore, I am extremely happy with my kitchen renovation contractor, Heng, referred by Maggie. During our first meeting, Heng was so passionate about the remodel that we got this strong feeling of confidence that this guy is into it. He wasn't about strategy and how he could make more money off of the kitchen, but he genuinely spent his time going over our project. Heng started as promised, he never flaked and my favorite part of it was the routine updates of where we were at. We asked him to let us know of anything extra before moving forward, and sure enough he kept his word. His guys were respectful with our shoe policy and focused strictly on the kitchen remodel instead of wondering off everywhere. Heng is a perfectionist. He is proud of the quality of work he does and not long into the project, we already knew we were in good hands. These guys aren't the most inexpensive contractors, but after everything was said and done, I would use them again for their attention to detail, and consideration for my space. Heng is the one you want when it comes to work being done on your house. He is attentive to the details, listens to you, and wants you to be happy. He is always very responsive with his communication. Whenever we had a question or concern, he would respond with a phone call or text within the hour. Our kitchen came out more beautiful than I expected and on schedule. I would highly recommend Heng. He definitely created another masterpiece with our kitchen. read more

Pacific Home Decor - Flooring Near Me - Hayward, California

See all