They were very good and they were very thorough I like places like this and they didn't charge me a…read morelot of money I like it a lot

This company is awesome - completely was able to work with them from remote to inspect a house for…read morepurchase - 100% commend !

Had a great house inspection experience with Dan! He was very thorough, patiently answered all our…read morequestions, and was clear in his explanations and recommendations. The final report was delivered hours after the inspection, and not only included good photos and detailed notes, but also product recommendations for fixing minor things. Super helpful for us to build our "to do" list! He was friendly, professional, and efficient.

We used Integrity Inspection when we bought our new home in Ann Arbor. Our realtor (Trevor…read moreMcIlwaine of the Bouma Group) recommended them, and we were very pleased with their inspection and particularly with the thoroughness of the process. I strongly recommend them.

I scheduled Vince for an inspection a couple of days after my offer on the house was accepted - he…read morewas very fast to respond and had early availability. He also made sure to note precautions he would take and would request around safety in regards to COVID-19. When I met him at the house, he was very professional, and went above and beyond while looking at potential issues. The basement had water issues which surprised both of us given it being relatively new construction, so Vince went out of his way to look for what the cause was, and found that it may have been a very simple fix (moving something that caused the sump pump to become stuck and not turn on) and helped me out with that. He also helped my figure out the best place to put a home radon test. He also pointed out positive things throughout the inspection, and I was impressed by the level of detail he showed. When the inspection was over, he had the report to me within an hour. I realize he likely can't usually do that because of a busy schedule, so I really appreciated it. Overall, I can't recommend him enough, and my real estate agent was very impressed as well. She hadn't worked with him before but thought he was very thorough and helpful as well.

Inquired about pricing and scheduling an appointment through Yelp and received a response right…read moreaway. Prices are competitive and I was able to schedule an appointment that same week. Vince showed up to the appointment with someone else (seemed as though they may have been training?) and was VERY thorough, but completed the inspection in less than three hours (2700 sq ft home). I received a detailed report with pictures by the next morning at 8 a.m. with very clear recommendations. My only complaint is they don't take cards of any sort (personal checks and maybe cash). I would definitely use StepByStep again!

Can't speak highly enough about our experience with George. He was very quick to respond to any…read morequestions leading up to the home inspection. Inspection was very thorough and well explained. Great experience!

thorough inspection....as well as verbal report and written report. Recommend using this companyread more

Chris was very detailed, professional, patient, and answered all of my questions in terms that I…read morecould easily understand as a new homebuyer. His pricing was very reasonable and I received the report within hours of the inspection. He definitely made a stressful part of buying an older home manageable with recommendations for repairs and timetable suggestions.

I have used several inspectors in the past, none as thorough as Chris was. Great prices for a…read moregreat service. Would not hesitate to recommend.

Patrick will be my first call for any future home purchases. He'll make sure you have the most…read moreaccurate report on your home. This means his report will include any immediate concerns (at every possible level of severity from misaligned doors to roof leaks) or items that should be focused on in future repairs/improvements to the home. He clearly takes pride in his work, even sending me a preliminary inspection report before sending the final report late into the night on New Year's Eve. Patrick's inspection will take time but I consider that a selling point especially as I'm a first time home buyer. With the level of detail his report has I'm sure I'll be referring back to his report for years to come whenever I'm planning improvements/repairs to the home.

I didn't have good experience with Patrick. Overpriced. A lot of stuff is super minor or…read moreunnecessary. Charge more than two times of market price. Better of finding other home inspector. The price paid was not worth it.

Jessica was excellent. She clearly knew what she was doing and provided my company with a thorough,…read moredetailed inspection report. Thanks to her, we had a clear understanding of the issues with the property. The company was also very responsive and timely throughout the process. I would definitely use this service again and recommend it to others.

WOW. We are first-time home buyers and were totally overwhelmed by all of the details associated…read morewith buying a very, very, old home. Jess was exceptionally thorough, detailed, and helpful when working with us on the process of reviewing the home and knowing what we need to understand to ensure that our family will be happy and healthy for years to come. She's exceptionally knowledgable of all things "home" and is an incredible resource. She made us feel comfortable with our decision and is truly exceptional at her job, we feel lucky to have worked with her.

Rob is, hands down, the best home inspector I've ever worked with. He's incredibly knowledgeable,…read morethorough, and efficient -- the kind of inspector who truly does not miss a thing. His attention to detail is unmatched, and he offers an extensive range of services that make every concern or question easy to address. What really sets Rob apart is how far above and beyond he goes during the inspection. He takes the time to explain what he's seeing in real time, provides clear on-site feedback, and makes sure you understand both the big picture and the small details. He will not waste your time or your money -- he's honest, direct, and highly skilled at what he does. Rob has been the third home inspector I've worked with, and he is by far the most qualified, experienced, and proficient in his craft. He's also consistently on time and incredibly easy to work with. I 100% recommend him to anyone who wants total confidence in their home inspection. If you want someone who is truly on your side and knows what they're doing, Rob is the one.

I found Rob in Dec. 2023 through the NACHI website:…read morehttps://www.nachi.org/certified-inspectors/rob-zorzan-certified-master-inspector-cmi-166517 His resume and certifications alone got me to call him. One of the most qualified in the Metro Detroit Area! Rob was extremely detailed and meticulous, had specialized equipment to gather and document his findings, and still made time to answer my questions (though we respected his time as well to keep on schedule). After the inspection, Rob used a handy software-based tool with all his documented findings, images, and descriptions. It was very easy to export a PDF report or filter + make notes. Rob also made time to review the report with us and helped us prioritize the most impactful repairs upfront to get our house up to our standards! So worth the cost, and now we've got a prioritized checklist of things to look at. Thank you, Rob!