Management is unprofessional and blames there staff for there short comings not taking…read moreresponsibility for patients safety and outcomes. The Don Portia states out loud in front of all the staff at a meeting she is proud to intimidate and have others scared of her. Don't work here you will be bullied and they will try and use intimidation. They try and run this business as if it's an hourly positions and not a per visit position. They have a high turnover rate here. If you say anything to them defending yourself you will be retaliated against and fired.

I purchased a wheelchair on 11/20/24. I never received the chair. After weeks of waiting and 3…read morebroken delivery dates and a myriad of excuses they cancelled my order. They even refused to provide me with their CEOs contact information. People order wheelchairs out of necessity it's not like ordering a pair of socks. The sad thing is they are still advertising this chair. Beware, go somewhere else. The way they treat handicapped people is disgusting.

I had an excellent experience at this urgent care. From check-in to discharge, everything was…read moreefficient, organized, and patient-centered. The staff was professional, attentive, and genuinely kind.

Jim is very professional and skilled. He has a great demeanor and personality. His staff is very…read moreupbeat and professional.

What can I say except the same complaints I see here from other families is the same thing still…read moregoing on. I moved my mom in last October and every single employee with a title has left except for the activities director. The communication is non-existent. They do not answer phone calls, emails, and they do not even change their vms when someone leaves and a new person steps in. It's almost a conspiracy that they do not want you to know what is going on with your loved one. I tried for 16 days to get my moms invoice and they charged me a late fee! 16 days??? I asked them to talk to the doctor about increasing my moms meds. That was 3 months ago and I haven't heard back since nor does the nurse contact me back. Housekeeping is horrible. They clean the middle of the room and that's about it. The caring staff who works their butts off are wonderful and I cannot say enough except I feel bad for the conditions they must all work under. Every business needs customer service! This place cannot get that after all these years? It starts at the top. The director was going to meet with me in July and then she ghosted me. It's now October. It is horrible enough seeing your loved one decline. Dealing with this on top of that makes for so much more heartache and frustration.

Staff is still friendly, residents lovely…read more The Resident Nurse, who was extremely helpful, has just suddenly disappeared during past week, no explanation offered. It looks as though a new, residential building is set to begin construction adjacent to one I'm in now, which will mean a great deal of noise and debris in air for the next year or two. After sampling the cafeteria food upon first moving here, I can't personally recommend it, though most older residents seem to enjoy it. I'm trying to bring down my own veggies to eat with a plain chicken breast and salad offered, so I can enjoy lively dinner company with fellow residents. Will have to see how things go.

We have been working with Home Instead for past 3 years, have used this agency for multiple family…read moremembers. Karen and Roy are the best people to work with, great communicators, very accomedating and helpful. I would recomend Home Instead (Skokie) to anyone who needs help.

Judith Lux's caregiver, Chloe, has been extremely beneficial and helpful in keeping Judith mobile…read moreand involved in the activities at her assisted living facility. Without Chloe's upbeat and engaging personality, Judith would spend all of her time in her room alone. Chloe also got Judith involved in piano lesson classes which she absolutely loves. As Judith's sister, I am very appreciative of Chloe's sincerity and help in all she does.

Finally people who get it!!!…read more Words can not begin to express how grateful I am for your service to have to peace of mind while away as you are assist my most prized possession -my parents is INVALUABLE. I recommend you often to others who I encounter with similar needs and extol the benefits of your services. A+ Thank you 70 times over: Ruthie, Jonathan & Jonathan et al.

Provides quality care for their clients. The whole staff and management are wonderful to work with,…read morecompassionate, and go above and beyond as caregivers.

My mother was a patient with Healing Hands for four years . She received outstanding care during…read morethose four years ! I am confident because of their care it had extended her quality and life which resulted in avoiding repeated hospitalization. Their organization and integration of staff makes dealing with them effortless. -Wendel, the case manager had a wealth of knowledge and always was on top of my mom's health condition , problem solving and reaching out to medical doctors , and auxiliary health care ensuring my mom maintain quality and avoiding worsening health condition. -Alana, the Rn who visited my mom in her home was professional, kind , caring and listened to my mother's concerns. - Rose, her Physical Therapist kept my mom strong , walking and self efficient My mother, who never exercised regularly, was looking forward to Rose's visits and regained her strength after two stays at a rehab facility. I will always be amazed how after each discharge Rose was able to get her walking again . Finally, A heart felt THANKS to all the care givers at Healing Heads. You make a difference !

kind people and attentive, helpful staff! Care provided was…read moreexcellent and would definitely recommend

Thank you for your caring and professionalism during my Mother-in-Law final months. We received a…read morelot of help during the time when our family needed the most. Your staff was very nice and kind to our Mom and we really appreciate everything you had done. Thank you!

Jenny Novy is absolutely amazing! She is completely motivated by helping seniors have a better…read morequality of life. I met Jenny when I was working to get an aunt and uncle's long-term care insurance policy reinstated after they let it lapse due to impairment. Jenny listened to our story and gave me great advice on how to move forward. Now that their policy is back in force, we plan to use Jenny's group for their in-home care. An extra bonus is that Jenny deals directly with the insurance company, making things easier for the families. Thanks for your help, Jenny!

I worked with Kerry at Senior Living Experts and her help made the process easy to navigate. We…read moreneeded to find an assisted living community for my father-in-law. Kerry asked a lot of questions to help narrow down our options. She recommended several places to help us determine what size/feel would work best for our situation. Kerry set up the appointments for our tours and checked with us to get feedback. Our timeline for moving needed to happen sooner than we thought, and Kerry helped keep us on track. My father-in-law is happy with his new home and we appreciate Kerry's help.

Several months ago I'd grown increasingly worried about my mom's safety at home. The day we were to…read morediscuss assisted living with her doctor, I found myself calling 911 and sending her to the hospital for what would be 51 days, sepsis, 2 surgeries & 2 rehab stints. Having her return home was no longer an option; which led me to quickly get to up to speed on senior living options,mostly on my own. I found her a place & moved her in all before her release. While I ensured her safety, I second guessed my decisions as she vocally struggled to adjust; it was a lot of change particularly for someone who rarely left her home. Almost 6 months in, a different set of doubts & worries took over. Did I make the right call, could she live somewhere more affordable, would she outlive her money, etc. I don't even recall what search term led me to Senior Living Experts, but I'm grateful. Rebecca listened to my story and made me feel less alone. She thought where my mom was at was the best option in terms of cost, desired location and care needs addressed, but would do the research and circle back. We also discussed the care she received currently and provided a few suggestions. As promised, Rebecca followed up and confirmed her initial assessment. Yes, I'll still worry about her finances, but I now have a better understanding of the landscape and what comes should her care needs increase. If I had a do over, I would have started with Senior Living Experts, they are amazing!