I can't say enough about the care and compassion of everyone at Los Robles hospice. From the time…read morewe met with Steve, we felt comfortable with choosing Los Robles to bring my mother home from the hospital on Hospice. Steve was very thorough in explaining how things work and had everything set up for a smooth transition from the Hospital to Home. The nurses that came to care for my mother were equally compassionate and knowledgeable and we never worried about her care. Additionally, Ian, the Chaplain was wonderful and helped us during this difficult time.

I have been extremely pleased with the physical therapy my sister is receiving from Hannah, who has…read morebeen visiting her at Villa Bernardo assisted living facility in Escondido, California. My sister has improved her mobility greatly in the past month under Hannah's care and guidance. My experience with Los Robles Health Care over the past several months has been very positive.

This is the best medical care I have ever received or the care of others in my family. Coming onto…read morehospice scare was frightnening. Rebecca has been, more than kind, she is knowledgable but not arrogant.She is always letting me know the job to make my life easier. I feel so much more relaxed . I'd like the whole staff in the office recognized for their sinciere kindness and professionalism. Kind Regards, Theresa Delaney.

I'ld like to see this group raise their rating (for various reasons) so I expressed, journaling…read moreabout them when Marta dropped everything to come out. Communication with the doctor and home health didn't happen because I didn't know or convey side effects to the following: Do not use newfangled digital machines on everything! They are not tried and true and nothing like old fashioned methods. I talked, conveying concern to family members these were not good..turned, souring making injuries and a health trip to the hospital after home health had to remedy streaks from wounds! Tell your doctor they've done studies. Just say that was a bad move. Let's not try that again causing streaks! Next, I provided, asking to cover one of the wounds with a sticky band aid on hand! Bad mistake for home health because it went beyond blistering and caused panic! After getting The Wound Pros they said do it one way and I forgot and no one fully understood the potential of the wounds again! But it happened! Lastly, and no one could have anticipated and individuals don't need to know the details of repeated hospital admissions and rehab -- even a gentle alternative was too much for the wounds but through home health they got this patient moving again.

Home Helpers is the best senior home care service in Ventura County. Jackie is the most amazing,…read morecaring, and organized person I have met. They provide excellent customer service, reasonable prices, top quality caregivers, and a variety of service options to meet your individual needs. The amount of effort and care this company puts into their clients is absolutely amazing! You get a free consultation and a personal introduction with your caregiver. I highly recommend using their live in care option for your caregiving needs! You or your family member will get 24 hour care by a certified home care expert. The caregivers there are very professional! They can help with meal prep, light housekeeping, physical assistance, and so much more. You will be beyond satisfied with the service and will want to use them again and again for all your caregiving needs! Don't settle for just any caregiving agency. Have the best agency provide world class services for your home care needs. Call Home Helpers TO today

Their employee Robby really lifted my husbands spirits in the few days he was here. He even…read morevacuumed up the little pills that the nurse from Rosz Hospice carelessly left when she dropped them all over the carpet. He was willing to do whatever you asked of him with kindness.

Review for Veronica,…read more It is a joy to have you in my home and taking care of me. You truly have a heart like Jesus, as He said, 'I have come to be a servant of all and show you the Father's love through my actions.' Your daily actions, such as always entering my home with a sweet greeting and a smile. No matter what may have occurred on your drive to work you never let it change your kindness and compassion towards me. Your daily respect for my autonomy and personal choices have been a great relief and blessing to me. Last year, 2025, was enormously difficult for me physically, emotionally and mentally. I was badly injured by a caregiver who really didn't want to be with me. She wanted to run my life instead of letting me make my own decisions. Everything was a struggle. I am still dealing with the pain and suffering from her carelessness almost a year later. You, however, are the complete opposite of that caregiver. You show genuine care, compassion and empathy to me. At the same time you keep a close watch on me for my episodes, for any unusual reactions, for changes in my body or mind that may indicate something physically is about to happen or something that is happening without my knowledge. Your daily care of me is exceptional. Everything from reading my body signs or noticing that I am in the middle of a call, task or just not ready. Yet, you come back or tell me it's getting late for something we have scheduled. This may be as simple as my breakfast or as important as helping me to get ready for my doctor appointments, my bloodwork or therapy. You encourage me to try many things that can help my health, mood or my outlook for the day. Such as, helping me relearn my Spanish while I help you with English, or walking around the house with my gait belt and walker. You keep me on top of my goals. These can be as basic as making my bed every time I get up (in the morning and after my nap). In fact, this helped me create and continue this habit. Another goal of mine is building my strength and stamina enough to walk around outside my home. This has not happened yet, as I have been primarily bed bound since February 19, 2025. You encourage my stretching in bed to keep my body as limber as possible. This helps reduce injury in case of a fall. My personal Internist, Dr. Fondren of Newport Beach certainly appreciates your encouragement and reminders to help me to regain the strength I have lost since February 2025. (when a different caregiver injured me). Once I have regained a little more endurance, then I can start physical therapy. Finally, my family has been at peace with you being my main caregiver and I love how well you and Gabbi work together caring for me. Just knowing how dependable you both are, how you communicate with each other changes, concerns and even my meal planning and cooking. My sister and my son (they both call me almost every day) are amazed that I finally have a team like you and Gabbi. Thank you Veronica for everything and I look forward to 2026 being a great year with continued great care!

My daughter would not be attending her current adult day program at Momentum in Thousand Oaks,…read moreCalifornia without the one-to-one which Bright Star has provided. From my first phone call to Bright Star to the aide they provided, I am 100% satisfied. I spoke with Bonnie when I first called and just like the aide provided, they both have a heart for individuals with significant special needs and for the parents of these individuals. When I first called, I felt the love. I was heard, understood, and matched with the perfect aide for my daughter. I was exhausted from dealing with the school district during IEP meetings, speech therapist who didn't care and the list goes on. It was actually healing to speak with Bonnie during my first call to Bright Star. That's only the beginning. They sent me a wonderful aide to work with my severely delayed nonverbal adult daughter who was lashing out and hitting and scratching the other one-to-one at the adult program. She was miserable there and nonverbal cognitively three and had no way to tell me, but I figured everything out from other parents who experiencing issues with their nonverbal adult children at Momentum. Our one to one has a heart for working with my daughter. My daughter was refusing to enter the front door at Momentum and that all changed. When I drop off my daughter, she runs to see her aide and they mutually love each other other. My daughter is no longer aggressive or in tears. The truth is, if I lose this aide for whatever reason, my daughter would just be home on her iPad all day in her room. Because this aide is basically running a mini program inside the building at Momentum is the only reason she still goes there. Unfortunately the staff at Momentum is not trained or well paid and the turnover rate is high, so my daughter has a problem with changing faces and transitions. With Bright Star my daughter now has a one-to-one aide and it's the same face every day and this face loves her and we love our one-to-one. Bright Star provided a one-to-one who is a blessing to our adult daughter and has given us a piece of mind that is God given. Thank you, Bright Star. Thank you to our one-to-one. It gives me hope that there are good people in this world.

Top notch coordinator in Chiky DeLeon! Very caring, competent and committed to getting you the…read morequality care you deserve and request. Responds quickly and is dedicated to helping you through this difficult process every step of the way.

Comfort Keepers helps me sleep at night! My very independent 89 year old mom was recently…read morehospitalized and was so weak she could not be alone when she was discharged. I had her at my house initially but I needed to return to work! Allyson, Kim, and Laura all moved mountains to get reliable caregivers for my mom quickly! My mom has enjoyed her interactions with all the ladies who have been caring for her and I think her cognition is stimulated with all of the socialization. Now she is home in Ventura and still has caregivers from Comfort Keepers. Her husband with Alzheimer's in Memory Care recently went on hospice and the ladies have been so gracious to take my mom to his facility so she can spend time with him. I'm able to work at the other end of the county knowing my mom is safe and cared for in Ventura. Highly recommend Comfort Keepers.

3 minutes ago New I…read morecan't say enough good things about Alan and his staff. I needed spot coverage over a 10 day period and got exactly what I needed. The caregiver was attentive, thorough, kind and caring. In fact, he couldn't do enough for me. I would use them again and would highly recommend them in a heartbeat.

We are deeply grateful to 24-Hour Caregivers for the exceptional service and support they provided…read moreduring one of the most difficult times in our lives. My mother was being released from the hospital into home hospice, and we needed around-the-clock care on very short notice. She was bedridden and required intensive, attentive support. Allen Tahir was our primary contact, and he was extraordinary. With professionalism and kindness, he quickly assembled a team of competent, compassionate, trustworthy, and reliable caregivers so that we could bring my mother home as she wished. Every caregiver who came to our home was wonderful--skilled, gentle, and respectful, not only of my mother but of our entire family. When my mother sadly passed, Allen sent a beautiful bouquet of flowers along with his heartfelt condolences. The flowers were so meaningful and lovely that we featured them in her memorial service. We cannot recommend Allen and 24-Hour Caregivers highly enough. They provided not just care, but genuine human support, helping us through a profoundly emotional time with grace and empathy. Thank you, Allen, and your entire team--you truly made a difference.

I am so happy that I found Senior Helpers! It was the first time having someone else for my…read morehusband so I was a bit apprehensive. They came out and did an assessment and we set up a schedule. Debbie, the caregiver assigned to work with us has been wonderful. She immediately made me feel at ease and has been great working with my husband. The peace of mind knowing that he is in good hands has been such a blessing to us. I highly recommend them!!

I would highly recommend senior helpers for their service. I also would like to say that Ann Austin…read morewas extremely helpful and very compassionate to myself, and my mother's needs she is most definitely very helpful when interviewing us for care. Shes amazing.

Jessica Torres was amazing she walked us through finding the right memory care placement. She came…read moreand visited multiple locations with me, I was unaware of all the questions to ask, she was my advocate!! I didn't mention I was placed on a deadline by Mary Health of the Sick on Tuesday July 14th that I needed to find a place for mom by Thursday. Jessica stepped up and was amazing!!!!! Highly recommend their

When my husband and I began looking for an assisted living community for my 86-year-old mother, we…read morequickly realized how overwhelming the process could be. We were fortunate to be connected with Tami at Assisted Living Connections, and I truly can't say enough good things about her. From the very beginning, Tami took the time to understand my mother's unique needs, personality, and our family's concerns. She never pressured us or tried to steer us toward one community over another. Instead, she patiently answered countless questions, provided thoughtful guidance, and helped us weigh the pros and cons of each option. What I appreciated most was that Tami was incredibly responsive, knowledgeable, and compassionate. She understood that this wasn't simply about finding an available room--it was about finding the right fit for my mother during a very emotional life transition. She checked in regularly, advocated on our behalf when needed, and was always available when we had another question or needed reassurance. Thanks in large part to Tami's guidance, my mother recently moved into a community that we feel is an excellent fit for her. We are so grateful for her expertise, professionalism, and genuine kindness throughout the entire process. If you're beginning the search for assisted living for a loved one, I highly recommend reaching out to Tami. Having someone knowledgeable and caring by your side makes an incredibly difficult process so much more manageable.

Great communication! Deanna is responsive and follows up regularly to make sure my dad is getting…read morewhat he needs. I live an hour away so it's great to know he has trained people to visit him when I can't. Thank you!!

I've worked with Deanna for almost two years, she is the Senior Advocate with Always Best Care…read more Deanna has helped many families at Atria and most of all she genuinely cares! I can always count on her to help my seniors and their families and would trust her to help my own family! If you need help finding a new home or care givers at your home Danna can help you! She also has other programs like Veterans benefits and the Guide program which might be beneficial. Deanna and Always Best Care are amazing !!!

Access TLC Home Health Care took on my home care after being discharged from the hospital with a…read morebroken ankle. Being on non-weight bearing status for an extended period of time required special adaptation training and acquired skills. RN Petra was very thorough & professional in her review of my situation, including supervising medications and limitations. She made recommendations to check with my doctors and made sure I had everything I needed. I felt she listened well to any concerns and questions I had so that I was comfortable being at home with assistance from family members. She shared a story on a situation she'd dealt with that gave me a lot of hope about getting through this time. Physical Therapist Kristi is a delight! She's been in the profession for many years, which means she brings a wealth of experience. Even more, she applies that wisdom with a fresh sense of figuring out what works best for the individual patient. Several times I was discouraged with the challenges I faced to follow the doctor's orders, while still needing to do practical things, like get up the stairs. Previous injuries (and fears) came into play. She made sure that I had time to rest and regroup before moving forward. And she voiced the right measure of encouragement without making me feel in any way patronized. Well done! Her reassurance and problem-solving skills gave me the confidence to try again and triumph. Her personality is so well suited to her job. The joy is the way she shares it in such a genuine way. I felt truly cared for, heard, and encouraged to make strides. I achieved measures of independence that were valuable, like being able to get back to work. I still need help from others until the cast comes off. However, Kristi also reduced the load others have to carry for me by teaching me safe ways to care for myself. We even collaborated on a new way to handle stair climbing that produced an "aha!" moment. Worthy of a high five! Based on the experiences with Petra and Kristi, I feel that there are likely other team members at Access TLC with similar skills and outlook for the way they care for patients.

As an organization that services the healthcare needs of special populations this company falls…read moreshort of reasonable expectations. A brief exchange with front office personnel makes obvious marked deficits in the areas of reliability, communication, professional conduct, emotional regulation and follow-through. If this is any indicator of company culture and overall professionalism company-wide, I would encourage those not limited by service area restrictions to strongly consider an alternate agency, one capable of meeting the sensitive needs of those they service, and whose customer service interactions better reflect the company's mission and values. For those subjected to the monopoly Access TLC has on the Ventura county service area, I cannot stress enough that you will likely be better served by avoiding any case-handling by office assistant, Gabriela P. This individual is tasked with the critical role of proofing and submitting paperwork (on your behalf) to state-level agencies. Several business days after initiating contact and verbally confirming receipt of documents and stating they would be submitted I received confusing telephone call in which she claimed no independent recollection of our conversation and reported an issue with the paperwork (which she had cleared days prior). This resulted in further authorization delays because the documents had not even been submitted. When confronted with an account of prior communication she simply blamed the situation on her having to "manage hundreds of client forms" (as is her job). Rather than apologizing or admitting fault Gabriela became argumentative and tried to take corrective action to swiftly cover her mistake. When pressed multiple times for an alternate resolution she interrupted repeatedly, mid-sentence, and in a bizarre act of gaslighting, accused me of actually yelling at her. After asking for her supervisor I received the same maltreatment from "leadership" who was again dismissive of the confusion and mistake they created. It was an unfortunate and frustrating encounter. The ordfeal was nothing short of a messy disaster. I disagree with AccessTLC's policy of delegating high priority tasks to an office assistant, rather than a case manager. For reasons mentioned, a more senior person should be appointed to serve in this role. Please be sure to request written or email confirmation from this organization on every aciton they claimed to have taken. A paper trail is necessary. When possible, contact any involved third parties to ensure a task has actually been completed irrespective of any claims made by AccessTLC. Do not trust, only verify. You cannot fully trust an organization that employs individuals who operate in this way. Beware of the "Gabriela's" of the world who seem to exist only to makes the lives other others more challenging