Very responsive and excellent communication. Service person…read morewas very helpful. Cost was competitive.

Called Pegas to look at a leaking dishwasher. The tech, Adam, was very professional, gave clear…read moreexplanations, and they have very reasonable prices.

dude showed up and was helpful, spent a few extra minutes talking about the situation so I could…read morelearn something.

Adam is professional, knowledgeable and on time. It's easy to set up an appt online even for Sunday…read moremorning. Absolutely worth calling for repair of Wulf oven/stove and Subzero refrigerator.

Excellent service provided! Thank you! -- professional, polite, and on time. Will use again.read more

this company handles some service work at our church in cambridge and they are very responsive and…read morefrankly very reasonable. Alot of commercial service companies don't even answer the phone, let alone call you back. These guys are great. - John Marsoobian

Easy scheduling, fair prices, nice tech. He leveled out stove, it is a gas stove and we couldn't…read moredo it ourselves.

I was so pleased with their reliability and competence. Theyreally understood how to figure out e…read morewhat was wrong with my washing machine. Thank you.

Fernando was outstanding. He didnt even fix anything! He provided valuable tips and even came out…read moreto the house but ultimately did not need to fix anything himself. He helped me fix my non working garbage disposal over the phone. And he helped refer me to the right company to work on my kitchen vent dampers I still paid him for his time I highly recommend him for his honesty and professionalism

Update time! DMC has become very responsive again, and I have had recent washer and dryer work done…read morethat were well done and reasonably priced. Recommended once again!

This is a wonderful family-owned business! Steve answered the phone after hours on a Tuesday and…read morewas at our home the next morning to repair our twenty+-year-old fridge. He refilled the coolant and arranged for Jason to come in on Saturday to replace the evaporator and service the refrigerator. The workmanship and customer service are impeccable! I can't recommend them highly enough.

I was very glad I called this business. Thy had excellent reviews on Yelp which is why I chose…read morethem. They deserve five star reviews. They booked our repair approximately three days after I called. They had my cell phone number and kept me posted on their eta. I'm so tired of service companies coming out to repair something, and they need to order a part! We've waited weeks for them to return and finish the repair. This company had everything needed in their truck. They replaced our broken ice maker and now it is running exactly how it should.

I received a prompt response after I submitted my request to repair washer. Mika said he was 95%…read moresure he knew what the problem was based on my description. I called the manufacturer and they initially thought the part could be covered under warranty. Mika was willing to help facilitate the repair and charge for the labor only. Eventually, Pro Appliance supplied the part and replaced it in a couple hours. Works as designed now. Great service and quality!

Our dryer stopped drying over a weekend. Mika responded quickly and then came out on Monday to…read morecheck it out. He took his time to assess it thoroughly. Needed to get the parts and he returned on Wednesday and finished the job efficiently. He was easy to work with and extremely conscientious. Would hire him again in a minute. Oh and the dryer is working great.

I called Mass Appliance Masters yesterday to help figure out what going on with my convector…read more(heater/ac). Last year it was leaking, so I had to shut it off. A guy whole management recommended wanted $6000 to fix it. The convector cost $4000 including installation. I told that man I would roast before handing over $6000 I made an appointment just yesterday and the man showed up today on time. He was very professional. He took the convector apart. Dirt and dust had clogged the drip tray. While it was open he cleaned the dirt and cat hair that had collected. The total charge was $295 !!! I was very happy. I wrote him a check. I couldn't be happier!!!!!!!

I called Mass Appliance Masters last Monday 02/09/26 about my washing machine at 2:30pm and they…read morecame to my house that day around 4:30. Diagnosed the issue ordered the part and they are back today 02/16/26 repairing my machine. Very responsive and reliable. This was after I was assigned a scam artist company by Electrolux. Buyer beware if you ever get assigned to APS Electronics.

This team will quickly answer your job request and say they can fix your appliance but sadly it…read morewill remain broken. I had a washing machine issue which they looked into and said a new part would fix it. They took a deposit and then it took them 2 weeks to get the part. They did come to fit it and took the remaining balance but once they left the machine still did not work. They told me it was working however after another visit said i could have a refund but there venmo wasn't working. Multiple calls and text have now gone unanswered and my experience is very similar to the other review. Please dont make the same mistake as me. This business won't deliver on what they say they can fix and then never give you your money back.

Absolutely!!! Super service on same day and a pleasure to have a new connection to help!!sgfread more