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    DMC Appliance Repair

    4.6 (172 reviews)
    Open 7:00 am - 5:00 pm

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    Inside the freezer while they were working.

    Refrigerator repaired within 24 for less than $200. My freezer was OK but fridge stopped cooling. I called at 4:30 yesterday, was asked to text my details over (to their 617 number). Fernando and his assistant were here at 9AM today, and done with the fix in an hour and a half. Fernando was also willing to explain what had happened and how they were fixing it: the fan had stopped running and the ducts had iced up, in my case. I won't hesitate to call them again!

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    2 months ago

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    1 month ago

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    9 months ago

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    1 year ago

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    1 year ago

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    9 months ago

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    2 years ago

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    1 year ago

    Reliable when used their services. Have recommended to others. Used many years ago.

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

    Called right back. Came quick. Fixed everything at a very reasonable price. Nice guy. Would recommend.

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    3 years ago

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    5 years ago

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    3 years ago

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    3 years ago

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    2 years ago

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    7 years ago

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    8 years ago

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    4 years ago

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    2 years ago

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    3 years ago

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    6 years ago

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    4 years ago

    Very responsive and did an excellent job fixing our fridge that was leaking. Will definitely hire again !

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    3 years ago

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    3 years ago

    Timely responsive and did what they could to make sure we didn't spend more than necessary

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    4 years ago

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    3 years ago

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    5 years ago

    Business owner information

    Photo of Fernando D.

    Fernando D.

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    3 years ago

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    8 years ago

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    3 years ago

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    3 years ago

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    4 years ago

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    4 years ago

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    4 years ago

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    3 years ago

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    5 years ago

    Very quick response. Able to fix the problem for a reasonable price. Very covid safety conscious.

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    3 years ago

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    Page 1 of 5

    Ask the Community - DMC Appliance Repair

    Review Highlights - DMC Appliance Repair

    Fernando came quickly to address my dead refrigerator, immediately he identified the problem, and ordered the part.

    Mentioned in 113 reviews

    Read more highlights

    Mass Appliance Masters

    Mass Appliance Masters

    (11 reviews)

    Waterfront, South Boston

    We called Mass Appliance Masters for a broken washer that was leaking water into the tub. Mr. Oleg…read morearrived very promptly the next morning at the scheduled time and diagnosed the problem immediately. They were able to order the necessary replacement part and install it when it arrived about two days later. The washer has been working perfectly for about 3 weeks now. The price is on the higher side compared to other companies, but we are very happy with Mass Appliance Masters and would easily recommend their services. Thank you!

    Update Regarding to the owner's reply: I am glad that you…read morereply the review. And you are the guy who came and did the work. But I want to point a few things that you are giving falsely. The MOST IMPORTANT: I search on https://corp.sec.state.ma.us/corpweb/CorpSearch/CorpSearch.aspx I could not find this company is registered with MA. It could use a different business name or something. I posted the screenshot below. 1. The machine is having board issue due to you bypass the safety check on the machine without permission. And you broke the machine, now it is not only could not spin dry, but also could not wash. The machine is totally damaged at this point due to your work. 2. For the first visit, you did not provide the estimate 30 mins before the appointment. The fact is that we waited 1 and half an hour since the appointment time. And get no calls or messages. Then WE called your office, then find out he could not attend the appointment due to the previous work was stilling on going. Then we rescheduled the second appointment. So there is 30 mins before notice or anything for the first visit. For the second one and third one, WE called 30 mins before the appointment to make sure, since we did not get any calls. If you believe your company is doing what it is doing, then you need to do a better job on employee training. 3. Up to the third visit, you could not fix the machine, and it is normal to challenge your diagnostic work plus you totally broke the machine at the third visit. It is quite normal to challenge your ability at this point. 4. The "Heavy load" your technician claimed is 2 shower towels, 3 hand towels and 2 kitchen towels. I have my tenant records the washing process and what the load is. 5. You as a man walk into a woman's face and telling her that she is not normal when she is calling your company to complain about the service. This is becoming a threaten and calling the police is a way to deal with threatens. And to be honest, it is shameful for you to threaten your customer using body advantage. 6. And you are being racist. And I have my tenant hearing the whole conversation, and the neighbors. I understand you are backing up your employee. But please be honest. If you are running your business by not telling the truth, it will not go far. DO NOT FOOL YOUR CUSTOMER. Original Post----------------------------------------------------------------------------------- Zero stars if I could. Extremely unprofessional and a complete waste of money. We called Mass Appliance Masters to fix a coin-op washer. They missed the first appointment with no heads-up, told us that they could not make it ONLY after we called. They diagnosed "belt and engine" issues and collected $195, but the machine is still broken and won't spin at the end (clothes are soaking wet every time). During the third visit, the technician tried to blame the failure on "overloading" a load that literally consisted of 2 shower towels and 3 regular towels. Instead of owning up to their failed repair, the technician got aggressive, acted totally bossy, and told me directly that "you are not normal." and ask if I were the technician or he is Taking $195 for a broken machine is bad enough, but insulting customers is crossing the line. Avoid this company at all costs.

    DMC Appliance Repair - homeappliancerepair - Updated September 2026

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