Requested repair for my Samsung gas oven that wouldn't heat up. Adams Brand reached out quickly and…read morescheduled an appointment for less than 24 hours later. Nick showed up on time, was polite, efficient, knowledgeable and customer service oriented. Should the need arise I wouldn't hesitate to call them again and/or recommend them to family or friend.

Had Adams attend to a dryer problem and was very disappointed with the value of service provided…read moreand also the service technician who was on the phone on a private call during the repair rather than focus on the job. The price point is too high. The initial diagnosis price $99 was supposed to be deducted from the actual price and that did not happen and was not reflected in the invoice as well. One the technician open the dryer you are left with no choice but to go with the repair. My issue was very minor with a squeaking dryer idler wheel and that was replaced and oiled, and I was charged almost $420. A dryer idler pulley which was $7 was priced at $120. Labor $250 to replace it and another $50 for cleaning the dryer. And the technician instead of doing his work was more intent on talking and distracting the situation. Only plus point was the prompt dispatch of the technician. Apart from that I would advise customers to check and ensure that your price is right and not get charged for simple replacements. I went by the great reviews and wanted to try Adams but the price point and lack of transparency and the technician left me with a bad customer experience and would make me think twice to call them.

Very responsive and excellent communication. Service person…read morewas very helpful. Cost was competitive.

*First time customer review* Azamat at Pegas Appliance…read moreRepair Immediately responded to my project request in yelp. I have only used the project functionality once before but ended up using someone else. My normal repair go-to did not pick up the phone so I thought why not? They literally responded in under a minute. What's that saying the early bird catches the worm? Normally, I check out the business and see how many reviews they have do a little research but I was in a hurry so I asked how much and when they could come for a refrigerator repair. They said they could come the same day, And the price was right comparatively. (Diagnostic fee is 95$ which will go towards the repair cost.) There was some back-and-forth about when they could come and we decided on the next day. Adam showed up on time, was very polite and fixed our issue! Our Refrigerator had a lot of condensation and it turns out the fan was not working. He could've just said we needed a new fan and charged us for it, but he went beyond that and went through the back panel and noticed there was something unplugged and then the fan started working in our refrigerator is working great! I have so much respect for honesty and integrity. I highly recommend using their service I believe from the other reviews that they are a new service and they deserve all the new business! Finding trustworthy repair services can be hard and I'm glad I found Pegas and will absolutely be using them in the future, and you should too!

Had my electric range fixed. Quick response to my request, quick and easily scheduling,…read moreprofessional technicians, and reasonable pricing. Will use again.

Okay. The technician fixed the Goodman system and the AC is working. It is definitely not cheap…read more The total cost before discount (10%) is over $1500. I had to find the discount on their website separately because they do not offer to me automatically. I am not happy with the communication and the thermostat replaced. It is a rental property. Unlike other companies I used, I never received a call 30-60 mins before the technician arrived. So I was not sure if he showed up or not. Whenever I called the company, I was talking to the teams handling customer service, not the technician directly. So there is always a middle man between the tech and me to translate information. The diagnosis was on Wednesday. I approved the quote right away after I received it. The repair was the next Thursday 8 days later. The appointment was initially scheduled for the morning between 9-12. I then got a call to say he could not make it on time and would be there around 1pm. I got a tenant message to say he still did not show up at 2:30PM without any call to inform he would be further late. What I am most disappointed is the new thermostat installed during this repair! He replaced my old programmable thermostat with a new FocusPro N100 Non-Programmable Thermostat 1H/1C. When every household is switching to a smart thermostat, he installed an ancient manual controlled thermostat! I would appreciate he could give me some option to select different types of thermostat. I would have no problem to pay for something better or even buy a smart thermostat myself. I called the company to complain about it. All I got was it is fully functional and it is more modern than my old programmable thermostat! I could not be more disappointed about this. Despite they fixed my AC, I do not feel comfortable to use this company again and to recommend it to anyone else if this is not addressed.

Did a great job fixing my LG oven, came same day, even had the part with him that needed to be…read morereplaced. Worked quickly, was professional and courteous of my space. Oven has been working like a charm since!

My LG washer didn't drain anymore. Living in Newton, I called Home Pro Appliance on a Sunday, and…read morethe repair person came within an hour and a half exactly when expected. He quickly assessed that the drain pump was not functioning correctly. He gave me a honest quote, and he asked if I wanted to make the repair. After discussing with my wife, we agreed to get the washer repaired. He had the part with him and got to work to replace the part. In addition to making the repair well, he spent time to check that the washer worked after replacing the part and that it did not leak before closing the washer up. He then moved back the washer in place even though I am the one who moved the washer in the first place. He gave me a 1-year warranty on the repair as he used a genuine LG part. He was professional and courteous. I would definitely call Home Pro Appliance again for any appliance problem.

I called Mass Appliance Masters last Monday 02/09/26 about my washing machine at 2:30pm and they…read morecame to my house that day around 4:30. Diagnosed the issue ordered the part and they are back today 02/16/26 repairing my machine. Very responsive and reliable. This was after I was assigned a scam artist company by Electrolux. Buyer beware if you ever get assigned to APS Electronics.

I called Mass Appliance Masters yesterday to help figure out what going on with my convector…read more(heater/ac). Last year it was leaking, so I had to shut it off. A guy whole management recommended wanted $6000 to fix it. The convector cost $4000 including installation. I told that man I would roast before handing over $6000 I made an appointment just yesterday and the man showed up today on time. He was very professional. He took the convector apart. Dirt and dust had clogged the drip tray. While it was open he cleaned the dirt and cat hair that had collected. The total charge was $295 !!! I was very happy. I wrote him a check. I couldn't be happier!!!!!!!

I had an older dryer that started giving off a burning smell, and Frostline responded to my inquiry…read moreright away on a Sunday afternoon. They were prompt, professional, and delivered exactly what they promised--all at a very reasonable price. What also stood out was that they even replaced another part that wasn't part of the original issue, without charging extra. It's rare to find service that's not only reliable and efficient but also fair and trustworthy. Frostline will definitely be my go-to for any future appliance issues. Highly recommended!

From the owner: We’re a newly established company founded by experienced, certified technicians who have been in…read morethe appliance repair industry for over 8 years. We truly understand our customers’ needs and specialize in both residential and commercial appliances. What sets us apart is our attention to detail, same-day repair service for most appliances, and the care we bring to every home—we treat it like our own. Reasonable prices for our new clients!

Fernando was outstanding. He didnt even fix anything! He provided valuable tips and even came out…read moreto the house but ultimately did not need to fix anything himself. He helped me fix my non working garbage disposal over the phone. And he helped refer me to the right company to work on my kitchen vent dampers I still paid him for his time I highly recommend him for his honesty and professionalism

Update time! DMC has become very responsive again, and I have had recent washer and dryer work done…read morethat were well done and reasonably priced. Recommended once again!

I was very glad I called this business. Thy had excellent reviews on Yelp which is why I chose…read morethem. They deserve five star reviews. They booked our repair approximately three days after I called. They had my cell phone number and kept me posted on their eta. I'm so tired of service companies coming out to repair something, and they need to order a part! We've waited weeks for them to return and finish the repair. This company had everything needed in their truck. They replaced our broken ice maker and now it is running exactly how it should.

Steve was absolutely incredible. I was in dire need of servicing for my 25-year-old Sub-Zero…read morerefrigerator and Steve replied to my request within 1 hour, and was at my place the next day. He was very kind, professional, and efficient. Him and his team were able to get my refrigerator up and running like new; at a very reasonable price! If you are looking for someone who knows there craft, and will get the job done right, I highly recommend them. Thanks again!

My dishwasher wasn't draining and One Fix was able to help very quickly. Initially I thought it was…read morean issue with the pump - Vladislav came out and assessed it and discovered it was actually just a blockage. He quickly fixed it and it's working great. He even ran a cycle with some cleaning agents to help it run even better going forward. I appreciated the communication, quickness, quality of the work, and the fact that he took his shoes off when he came in/out of the house.

I contacted One Fix in the middle of the week for a washing machine repair and they were able to…read moresqueeze me in on the following Saturday. Vlad came to diagnose the issue and got back to us in a couple of days. The repair proved to be more expensive than purchasing a new machine so we ended up purchasing a new one instead per Vlad's suggestion. Even though they didn't repair it, I felt that I was in good hands and was confident that they could fix any appliance we have issues with. We'll definitely be reaching out to them if we have any issues moving forward and we highly recommend them!

Contacted Paul and gave him basic information on my issue. He did research and offered…read morerepair/replacement options. My stove broiler element was not operating. It turned out there was incorrect wiring from the factory. Also a circuit board was defective. He diagnosed and repaired a complex issue. And a fair price. Paul also gave me advice and maintenance tips on my other kitchen appliances. He is my"go-to"!contact for all appliance issues. Nice guy!

Great service. prompt. professional. Highly recommend. Came out on short notice. Solved problem…read morequickly. You are in good hands! Thank you. Paul.