First of all, Ill start saying that this is not the first time dealing with property managements in…read morethe USA, however Ill have to say that this is by far the worsens property management I have ever had. The poor communication, the delight on the responses and the unprofessionalism are just a few things that came to my mind when I think about Century 21. I would like to be very clear this review is concerning the property management agents nor the realtors (totally different experience with them). My experience with Ms. Michelle Mellet was very disappointed , the lack of communication was huge among other things. In general, if you are looking for a competent property management , go somewhere else , do not hired them to run your house.

Owner Dan Gullahorn unresponsive when we had an issue with one of his agents and one of our deals…read more Lost money out of pocket. Still waiting for a proper response. Emailed him 3 weeks ago. Nothing. Disappointing. I would not recommend this business and its broker/agents

Jonathan has been amazing helping us manage and oversee our property while we cannot be on-site due…read moreto military orders. He has cared for our property as his own and ensured that the long term rental has remained in excellent condition until we return. I would recommend Jonathan and Hanban Real Estate for any listing/buying/selling or rental properties in the Panhandle area!

Great communication between me and the whole team. Rental and Selling was a breeze! Very…read moreProfessional!

Brock Properties is the best. Very thorough in maintaining condition of property for owner,…read moreregular consistent communication, great record keeping. I have used this company for 3+ years and have been totally satisfied

If you own property and need a book keeper, Mike might be your guy. However, if you need somebody…read moreto actually manage your property, you better find someone who is competent. He "managed" 2 of my properties. His "inspections" were useless. Whenever, I flew into town to check on my property, I always found major damage that magically happened right after an inspection. I renovated one house before hiring him. He gave it back to me with every door kicked in, ceiling collapsed and the roof was rotted out. If Mike "manages" your property it might cost $30,000 in repairs when he returns it to you. Don't expect him to do anything that actually requires work on his part. Learn from my mistake, find somebody who will actually protect your real estate asset.

I cannot more highly recommend Mark and Associates. They consistently provide excellent feedback…read moreand outstanding service. Every experience has been professional, efficient, and genuinely pleasant.

absolutely horrible company. if you want people constantly coming in your apartment have at it!!!…read moreexpect them to invade your privacy several times a year. the inspector is absolutely horrible and rude. The ladies that run the office are nice enough but it's about privacy and the constant invasion that I can't tolerate any longer. luckily they sold our property so hopefully the new owners won't run it like slumlords. In all of my 30 years of renting I have never experienced such an invasion of privacy!!!!!! You have been warned if you choose to go down this road.

Travis served as selling agent and Kayla as the Buying Concierge & Closing Manager. Mine was the…read moresell of a condo unit, which has its very unique set of challenges to navigate. But owing to Travis's and Kayla's hard work and commitment the deal got done! It was a protracted, arduous and, frankly, nerve-wracking process. But Travis and Kayla endured with grace and perseverance. It was much appreciated!

The Talley Group team was always quick to respond to any questions and concerns we had. They truly…read morecare about their clients and work very hard to provide the best service possible.

This company is the worst I've ever dealt with when it comes to renting. I've put in multiple…read moremaintenance requests and haven't gotten any answers from them other than 'troubleshooting tips'. Today my air conditioner went out and it's 78 degrees in my house. I'm 8 months pregnant and have a toddler. When I called emergency maintenance no one answered the phone so I left a voicemail. 2 hours later haven't heard anything back. Also, if you're ever a day late on rent they'll charge you 10% of your rent as a late fee. Skip renting with them.

I've only been in this home for 2 weeks. First, after partially filling out the application, I got…read moreurgent emails about finishing the application, so I did and paid the application fee. Shortly-there-after- after paying the application fee, I get an email stating that other people are ahead of me in applying for renting the home. So they knew this when they were hounding me by email. I scrambled looking for other properties to rent and was in the process of filling out an application for another rental when out of the blue I get an email congratulations on your rental approval. I was already over the time of my apartment lease and waiting longer would cost me $1800 and this rental was significantly closer to work, against my better judgment I went for it. They sent several emails asking if we were able to tour the house. I requested several times to view but didnt get a response. There was an occupant, so we viewed the virtual tour.. They sent another urgent email that I had 48 hours to pay the deposit. Saturday was the cut off, I'm an elementary school teacher and just started the school year and lived an hour away, so we couldn't take time off, Saturday we rush to get to the office and made it 15 minutes before closing. The extremely rude guy working in the office finally answered the door dressed in casual t shirt (some type of martial arts looking) shorts said "I'm closing up, there's a drop box upstairs" and closed the door before we could ask a question. Shortly after he gets in his black Ford truck and speedily leaves. I get a message that the keys will be ready to pick up Monday. So we made plans to get them that morning, but then get another message on Monday that due to a problem with a vendor the keys wouldn't be ready until that afternoon. So we had to scramble again to find time to pick them up. Then Tuesday directly after work,(i work an hour away) I drove down to see the inside of the house for the first time and drop off a jeep load of stuff, only to find none of the Walmart-made keys worked. I tried calling, but the office was closed, I called my fiancé to see if he could come after work and check them, and they didn't work. When I returned to my apartment ( an hour away) my dog was ill. His vet was closed by that time. By the time I could get him seen it was too late. Had I dropped off the stuff and headed back home, he'd probably still be here. Their lazy neglect in checking the keys played a huge role in losing my best friend . To make matters worse, they kept massaging me that they messed up on the contract and I needed to sign the corrected one. Checking messages was not a priority as I was trying to get my baby blood transfusions and to boot, I had no internet nor data. They played a huge role in why my best friend had to be put down.To rub salt in the wound, they send a message that the fkg trash cans (that were in the place they left them) had to be put away because we live in an HOA. Then the message, sorry about the dog, but you need to sign the new contract- because they messed up on the first one. When we finally got in the house the floors are all jacked up and dead German cockroaches were in the cabinets along with roach bait. I'm in complete misery because of this companies neglectfulness and there's not a damn thing I can do about it until the end of this fkg lease. I don't even want to exist anymore. If it weren't for the negligence, much of this could've been avoided. My life has been negatively altered forever.

I was stuck with an out of town property and needed a realtor and property manager to do what I…read morecould not. I called Nathan from PBR and he went so far above and beyond at every step it was amazing. He suggest he help with things I was even afraid to ask for. Got the property cleaned up, fixed up, maintained and sold. I could not recommend him more!!

Bryce and Pensacola Bay Realty have been nothing but professional and awesome to interact with. We…read morefound a fixer upper and Bryce has been very knowledgeable and helping us in a lot of ways. Madison at the office is unbelievable. She makes me feel like she sits in the office and does nothing but wait to answer my calls and put my mind at ease. I know she has countless other clients she's working with but she makes me feel like I'm the most important. I highly recommend this company.

Hired PMI Gulf Horizons to find tenants for my property and help me with a sale of a property…read more Chris' professionalism and knowledge of the surrounding real estate market is outstanding. Always making sure his clients stays inform and Chris is quick to respond to any questions I had or assistance I needed. He went above and beyond to close on the sale of my property. I appreciate the value of service that Chris provides!

locked me in to a lease where i have no a/c or heat tried to charge me 200$ to switch apartment…read more had me move all of my thing to a new apartment to then find out with in 24 hr that ,the new apt had no a/c . was made to do a walk throught of mulitple apartment then was assured they would be preparing the apartment for me. just to get a call that i would be moving in the beginning of the month. they never moved me. Then i went to them to ask why i wasnt moved at the end of the month. I was met with aggravation and blantant gas lighting. And accordingly to them i was over reacting and states that i was aggressive. As a black women it is was so text book. Just to get me off thier back about my apartment .they told me they werent working on the apartment we agreed to. but a completely different apartment. and the apartment was also not complete. At this point i just had to shut up, because the next thing out of my mouth could land me who knows where. Homeless. With this rhetoric it made me uncomfortable and just sad cause i feel like im not allowed to be angry about something that anyone with a fiber of compassion would be upset about.