Amazing service and the technician David Ramos was thorough and clear in explanation to everything…read morethat was needed. I was super stressed out before and feel much better after.

Top Tier Plumbing, specifically Frank and Chris, are without a doubt the best all around. This is…read moreprobably my third or fourth time using them (over the course of 4 years, older house probs!) and I'm consistently blown away by how quickly they get to my house, assess the problem, keep me informed, explain things to me in an easy to understand way, and are so kind in trying to make sure the cost incurred is fair for the scope of work being performed. They are always my first call and I am never disappointed! They were especially great today and sent me videos since I wasn't around and made sure to make me feel comfortable with all the work being performed. That is next level service :)

very responsive and professional good price and service…read more while other plumbers tried to upsell Henley's accepted the project and did excellent work

I've relied on this company for HVAC services many times over the years, so it's genuinely…read moredisappointing to write this. What should have been a straightforward thermostat reinstallation and programming job turned into a nearly week-long ordeal defined by poor communication, lack of preparation, and zero follow-through. When I called to schedule the appointment, I was thorough. I mentioned the building is two storeys and that the technician would likely need a long ladder to access the rooftop compressors. I also specifically requested to be contacted directly if anything changed or if unexpected costs came up. Simple enough, right? The day of the appointment, the technician was scheduled to arrive between 10 and 12 PM. By noon, no one had shown up and no one had called. I reached out myself, only to be told he was running late on another job and wouldn't arrive until 2 PM at the earliest. A courtesy call would have gone a long way. Instead, I sat waiting with no update whatsoever. When he finally arrived, there was no direct communication from him either. I had to ask my tenant to pass along a message to have him call me. He confirmed the issue was exactly what I had described when booking: a thermostat that needed to be reprogrammed and rewired. Progress, finally. Or so I thought. A short while later, my tenant informed me the technician had left without completing the job. The reason? He hadn't brought a long enough ladder to access the roof, the very thing I had flagged when I made the appointment. The next day came and went. No technician, no call, no update. I later learned he was unwilling to go onto the roof without a second technician for safety reasons, a policy I can respect, but one that should have been communicated to me immediately and not left to surface on its own. By Friday, I called customer service to get answers. I was told they'd call me back once they heard from the technician. Three hours passed and nothing. I called again. Same answer. Hours later, I called a third time. Still the same response. I eventually gave up, called another company, and they resolved the issue the very next day. As of writing this review, I still haven't received a single callback. Not an apology, not an explanation, not even an acknowledgment that any of this happened. At this point, the message is loud and clear: they simply don't need your business. And after this experience, they won't be getting mine.​​​​​​​​​​​​​​​​

I had a pipe burst and my bathroom flooded into my bedroom. I Googled a plumber and called the…read morefirst guy that came up. He quoted a price (I wasn't paying - my landlord was so I didn't care) but what I cared about was time. He said he would have to dig up the slab and we were looking at 10 days to 2 weeks without water. My brother recommended his plumber Bruening R&R Plumbing who showed up within the hour (we called at 2:00 - he was there before 3:00) and our water was fully functional by 2:00 the next day because he never dug up the slab. This guy knows what he's doing and he isn't trying to bilk the customer. Five stars indeed.

No response after several days . I am surprised because 18 months ago the company did wonderful…read morework at my house. My past experience was why I wanted to use them again.

We contacted All City for an emergency repair and we were immediately put in contact with Sergio…read moreC., the plumber that rapidly came out to help. Although he was unable to fix the emergent issue because the leak was from the fire suppression system (a specialized license is required to fix that), he found a major problem in our front yard with the water lines and pressure regulator. He took the time to kindly explain the severity of the issue and we soon scheduled for the repairs to be done. His work is at the level of high craftsmanship and he guided us through the decisions regarding the scope of the work. We will absolutely request him for future projects and recommend him and All City for your repairs.

The prices are reasonable and there was quality fast service. The technician was very polite and…read morefriendly.

Ramon was able to respond quickly to help clear my main line. His pricing was reasonable and his…read moreexpertise was obvious. Highly recommend him!

He was honest, fair and efficient. He did not price gauge like the other big corporation plumbing…read morecompanies tried to the day before. It feels good to have someone we can trust for repairs when we need them! Thank you Ramon!

Adam, Jorge, John, and Noel did a good job cleaning/unclogging my stubborn kitchen drain. The pipe…read moredrain was in bad condition and applied a epoxy liner instead of performing a very invasive pipe repair.

My backyard water faucet began leaking. I called around and the plumber came at about 6:00, or…read more6:30 at night. This plumber had refused to quote me over the phone what the price to repair would be. Mr. Rooter came in for 15 minutes work charged me $400 to change a brass faucet. I looked on home depot.com, and brass faucets were from 5 to 50 dollars. Other plumbers and people I spoke with were shocked at their high price and said I should have been charged from 100 to $250. No, although the person was professional, and did the work, I would not recommend this business.

Tony was great. He came on time and assessed the situation and gave us different options for what…read morewas needed for our house. We greatly appreciate it and highly recommend them.

Quality service Technician very professional…read moreWould highly recommend for all plumblimg needs Repaired Leaking shower handle Replaced kitchen faucet Resealed toilet

Angel was professional and thorough while doing our ac maintenance inspection. He was courteous and…read moreinformative about the service. He is an asset to Ballards!!

This review is for the customer service and possible discrimination…read more I used the company website to book two separate maintenance services for my primary home and a rental I own. I was requested to provide a credit card for the rental without even knowing what the services or costs would entail, so I refused to provide one and they just didn't show up for either of the scheduled services, nor provided a courtesy call. This morning, I tried to schedule a service again for my primary home (not the rental), and while there were available times on the website, I received a call demanding a credit card again saying my address was linked to a rental. I restated multiple times that the service I was requesting was NOT for the rental and the lady kept bringing up the rental. She finally said she would 'redflag' the rental address, schedule me for my primary home and would check to see if there were available times. She came back in 2 seconds and said there were no available times that she would place me on a waitlist. I informed her there were still slots listed on her website, and she said they are all gone now. I just went back to the company's website scheduling portal and they have several openings as early as 3/6. I feel this lady is discriminating against me or wanting to commit fraud by demanding a credit card without even quoting me on anything or getting details on the service requested. I am deeply disappointed and would caution people from soliciting services from this company. I had been receiving the company's flyer for over a year now and was finally excited to call because of the reviews and pricing listed on flyer. I am shocked at the lady who schedules and the demands for a credit card only to me. I had someone else try to schedule and a credit card was not demanded. I will take my business elsewhere.

Rene answered my call right away. He asked some key questions to narrow down with the issue was. He…read morewas at my business within 30 minutes of the phone call. I asked for Hydro jetting, but he determined that Professional snaking was sufficient for the clogged clean out. It's very impressive that he did not try to sell me a service that would have been over $1500 and instead offered me the $125 service that I needed. Unfortunately, most places would have oversold to make the money. This is a family owned business, and I am incredibly impressed with their integrity. They are responsive, knowledgeable, and incredibly fair. RN Plumbing is my go to Plumber now.

Plumbing problems are no fun; but leave it to to Rene at RN Plumbing to take care of Your…read moreProblem. Once I noticed I had a problem I called a few plumbers but they weren't available quick enough, so I went to HD to buy a vacuum to start my Clean up my and there I see a van of a plumber. I called the number And René answers me and tells me he's about to finish a job nearby and could be at my house within an hour. I said please I really need help. Sure enough he showed up and cleared the sewer lines really quick and it only cost me $125 Rene was reliable, honest and knowledgable! I would definitely recommend them and call them again if I ever need help with plumbing. Thank You Rene

Great service! Speedy service!!…read moreCompetitive and honest pricing! Great communication I will hire them again for any future plumbing issues

I asked Exact Rooter & Plumbing for a second quote after receiving my first one, to replace a water…read moreheater. Steven gave a very reasonable quote and much cheaper than my original. He showed up on time the next day and got the job done quickly. He also recommended other minor fixes related to water pipe. Definitely will reach out again if I need help with other plumbing issues.