Couldn't be happier with this job -- every aspect was handled at the highest level. The install…read moreitself was technical and efficient, and the end result is clean: hardware, touch screen, and mobile app all work exactly as they should. Communication throughout was excellent -- nothing was left unclear. Really enjoyed working with Yud and his team. On top of that, they also helped me out with computer networking -- came through in a pinch and saved the day. Honest, efficient, and security done right. They even took the time to train me on everything afterward.

Outstanding, personal service. The owner, Yud, personally strives to provide excellent service and…read morecares about his business and what they do. Couldn't recommend this company more.

Trevor was a total pro…read more He was on time. Very responsive. and did an amazing job on a door repair. 5 star review. I would recommend him all the way for any jobs you may be in need for. Joe D

Infinity lock & door was responsive, reliable, fairly priced and did great work! Will use them…read moreagain. Thanks, team!

I reached out to get a new house wired and setup with WiFi (with a wired backbone). They came back…read morewith a very reasonable estimate and scheduled the work. Before the work started, I discovered there was existing wiring in the house we could use. Hani was awesome and tracked down all of the existing wires in the house and re-used them before running any new drops. They also kept any damage to an absolute minimum, making sure they cleaned up after themselves and letting me know what patching and painting might be required before doing any damage. After everything was setup and turned on, we had a small issue I discovered on Friday evening. I reached out saying let's plan to fix it and Hani immediately replied that he would be out the next day (Saturday) to get it resolved! I really enjoy working with Hani as he's knowledgeable and still open to learning new things and ideas. I've recommended TechItUp! To a neighbor already, and will continue to recommend them!

These guys were great. I used them for my residential WiFi Ethernet setup. They were responsive,…read moreflexible, reasonably priced, and when I had a problem with the original Ethernet hookup not responding 100% after they left, they came out promptly the next morning and remedied without extra charges. (This wasn't their mess up, by the way, it was an issue with the original Ethernet block in the wall.) They were kind, respectful, and prompt as well. One of a kind in San Diego, because I'm usually let down. I'm keeping these guys in my phone and I never do that. Thank you Tech it Up! -TJK

Flawless install. I would hire them again in a heartbeat!! Thanks for keeping us safe.read more

Dempsey is the best when it comes to Customer service, integrity and technology know-how. Eric and…read morecrew installed the original alarm in my home in 2013 and recently added a system for an ADU. They are very thorough, knowledgeable and fair. With Dempsey Alarms, you get an honest professional who follows up, takes care of all your concerns and makes sure everything works. I've recommended Dempsey Alarms to numerous friends and family and will continue to do so.

I went in to get some car keys copied and they were very professional and efficient. I was in and…read moreout of there in 5 minutes. The cost to copy the double sided key was $7.50 each. They do advise that if you are copying a car key, you bring the car in so they can guarantee it works.

The **customer service and expertise of my technician deserve 1,000 stars**--I truly cannot say…read moreenough about how kind, responsive, and accommodating Busy Bees has been. When my key failed and left me stranded at Target, the owner was incredibly kind and even offered to send someone to pick me up. They also quickly arranged to make another key for me the very next day at my home. The customer care has been exceptional. My frustration is **strictly with the quality and reliability of the replacement key fobs**. Around December, I received a generic Mercedes key fob without the logo, which was completely fine with me. However, the center piece repeatedly falls off, and the key itself has intermittently failed, requiring me to carry my original Mercedes key as a backup. I had planned to replace the car soon, so initially I didn't want to make an issue of it. However, I'm keeping the car longer than expected, and the recurring key problems have become genuinely frustrating--especially because the same center piece continues to fall off. **I don't want to complain or ask for yet another replacement. My concern is simply understanding why these replacement fobs seem to have both a reliability issue and a recurring problem with the center piece falling off.** The customer service is truly wonderful; I just wish the product quality matched it.

Very professional, on time, friendly and does good work at a reasonable rate. I would do business…read morewith him again.

Service was great! They showed up right on time, and went above and beyond to finish the project…read moreeven though there were unexpected hurdles. Would highly recommend!

I have a mobile car buying business and The customer that I bought a car from gave me a referral…read moreto call Fadi from AV king and it was the best call I could've made with a week. He had come to my house and handled everything that I needed him to handle quickly efficiently at a reasonable price he was very friendly and personal and honest as a matter of fact we've got a couple more projects for the next few weeks brewing. Highly Recommend!!!!

So I had to fire my other install guy for not showing up mid install. I came across Fady on yelp…read moreand let me tell you. I was in crisis trying to get everything setup for a gathering I was about to have the following day. Fady came through in the clutch! I expressed my situation and he showed up a few hours after I called him! Professional,prompt and a down to earth dude. Thanks for saving our get together!!

Several years ago, our HOA had Martin and his team fix our existing multi-camera installation for…read morethe pool area (that another company had installed poorly) as well as adding new cameras and recording equipment. They did an excellent job! Fast forward several years, with several new HOA board members, we realized no one remained on the board who knew how to remotely access/monitor the cameras. A quick call to Martin and he was able to talk us through getting remote access set up at no charge. That kind of service YEARS after the sale/install is amazing. I HIGHLY recommend Elite Security & Surveillance and will definitely use them for any and all future security camera needs.

Truly impressive outfit. I asked for a certain functionality that I needed to address a problem at…read moreour business. Justin Ghosh not only provided me the service that I needed (where many of the larger/national companies could not), but he did so knowledgeably and immediately. He knows the service offerings of Elite Security inside out, and even pleasantly surprised us with an incredibly reasonable price to accommodate us. When we asked for a sample (report) of the service, Justin produced a tailor-made report, and had it in my inbox within five minutes! Their prices are reasonable, their service impeccable. Would I recommend them to others who need top-notch security services, unparalleled customer service? I think I just did.

Excellent Work on Our Access Control System!…read more I am very impressed with the service we received from Ameritechs. They came in to handle the wiring for our current Access Control Unit and did a fantastic job. They were thorough, testing every single lead to ensure everything was wired correctly. Thanks to their expertise, all of our strikes and doors are now functioning perfectly within our system. Professional, efficient, and highly skilled--I would definitely recommend them. Thank you for the great work!

The problem started when Ameritechs installed 10 cameras on my home camera system and did not…read morerecord the passwords or give them to me. I don't know anything about cameras and passwords so I didn't know to ask. When it came time to change the NVR, I was told they don't have the passwords and will charge me $750 to retrieve them from the cameras. I shouldn't have to pay for something they should have provided in the first place. Chris came over for $50 and examined the cameras, the analog ones that needed to be replaced, and suggested a new NVR. I got an estimate for $3030 to replace 3 cameras and the NVR and reconnect existing cameras to NVR. Without NVR it was $2130. There were no details about specs for the cameras or NVR. That's like sending a customer an invoice for $30,000 for "a car." People generally want a little more detail about what they're getting. I asked that they first just come out to retrieve the passwords for the 10 cameras, fix camera #7 that stopped working, and fix a screw that their tech stripped when he installed that camera. They said they wanted $750 to retrieve the passwords. They also wanted to charge $129 for someone to come out again and look at the cameras again, when I just paid $50 for Chris to look at them. And I maintain that I should not have to pay for something that they should have provided to begin with. I asked how many TB was in the Uniview NVR as the estimate didn't specify. The first time I was told it "supported storage" of 16TB to 32TB. Next email said the NVR comes pre-installed with 4TB storage. Next email said the NVR on the estimate does not come with any storage - they planned to reuse the old hard drives from my existing NVR - but no one ever asked me about that. Those drives were at least 5 years old and at end of life. If I wanted new hard drives, it would be an extra charge. I asked if cameras were 4K (the estimate only says 4MP). Finally, was told they would be 2K at $140 each. I asked about the warranty for the equipment. They said it's manufacturer warranty, not theirs, but didn't know and never said what it was. Isn't that something that every buyer wants to know? What is the warranty! Next estimate added $200 to reset the camera #7 that was not working, plus $750 to reset the other 10 cameras so I would have the passwords plus the $3030 for 3 new cameras and NVR - so $4624. And that probably didn't include any hard drive for the NVR as they were going to reuse my old ones. I got a lot of other confusing emails from Kanani interjecting things we never discussed like suddenly asking me if I wanted a hybrid DVR. I don't need a hybrid DVR. Then Kanani thought I wanted Uniview cameras. I never said that. Every time I asked a question, I got a different answer. Every time, the price got higher or didn't include some component that would be extra. I had another company come out to try and reset the camera passwords. He said that brand of camera TVT (Shenzhen TVT Digital Technology Co., Ltd) is difficult and takes 45 minutes to reset the password for each camera and get it onto the Avalonix XVR (which is why Ameritechs didn't want to do it either). He said it would be cheaper to replace the cameras with new 8K cameras. So, the 10 cameras that I just paid Ameritechs $4,439 to install in the past two years are now worthless. That doesn't seem like good customer service. I feel I was taken advantage of - I'm a senior citizen now and a woman alone and always a target to be ripped off because I don't know what I don't know. I think we might end up in small claims court because I really got screwed over. I don't have energy for it but some things you can't let stand.