This is one of the most customer friendly companies I have dealt with in recent years. nice people…read more very good technical support and reasonably priced.

I was looking for an alarm company to take over my existing system after Cox announced it would no…read morelonger provide service beginning in October 2026. I have a professionally installed hardwired system with door and window contacts, motion detectors, and glass-break sensors. My Vista-20P panel and Honeywell keypads are still widely used, so I wanted to keep my existing equipment. I sent a fairly technical request to four different local alarm companies. Destiny Aguilar from Alarm Relay (a subsidiary of Watchlight) was the only person who responded immediately and provided a proposal with two monitoring options. I chose the plan that best fit my needs because the activation fee, monitoring cost, and equipment pricing were all very reasonable--and lower than the other three bids. She answered all of my follow-up questions promptly and never tried to sell me a new system, unlike some of the other companies. I also liked the one-year agreement because it gave me the opportunity to evaluate the company without being locked into the two- or three-year contracts the other bidders required. To make the deal even better, she included four months of free monitoring. The only caveat is that Alarm Relay ships the communicator directly to you and schedules an appointment with a technician, who guides you through the installation and testing over the phone. The installation was straightforward, the process went smoothly, and I'm now a happy Alarm Relay customer. If you're not comfortable with the DIY approach, you can arrange for one of their technicians to come to your home. There is a very reasonable charge for the visit and labor. As a nice finishing touch, Destiny contacted me afterward to make sure everything had gone well and that I was satisfied. Kudos to her for providing outstanding customer service!

Very professional, on time, friendly and does good work at a reasonable rate. I would do business…read morewith him again.

A-Plus installed a 6 camera system at my house. They made great recommendations based on my home…read morelayout. Installation was first rate, with cables run through the attic manually. Afterwards, A-Plus made sure to set up my system properly with the hard drive and options and tested. I appreciate them making the camera install look completely professional.

I went in to get some car keys copied and they were very professional and efficient. I was in and…read moreout of there in 5 minutes. The cost to copy the double sided key was $7.50 each. They do advise that if you are copying a car key, you bring the car in so they can guarantee it works.

The **customer service and expertise of my technician deserve 1,000 stars**--I truly cannot say…read moreenough about how kind, responsive, and accommodating Busy Bees has been. When my key failed and left me stranded at Target, the owner was incredibly kind and even offered to send someone to pick me up. They also quickly arranged to make another key for me the very next day at my home. The customer care has been exceptional. My frustration is **strictly with the quality and reliability of the replacement key fobs**. Around December, I received a generic Mercedes key fob without the logo, which was completely fine with me. However, the center piece repeatedly falls off, and the key itself has intermittently failed, requiring me to carry my original Mercedes key as a backup. I had planned to replace the car soon, so initially I didn't want to make an issue of it. However, I'm keeping the car longer than expected, and the recurring key problems have become genuinely frustrating--especially because the same center piece continues to fall off. **I don't want to complain or ask for yet another replacement. My concern is simply understanding why these replacement fobs seem to have both a reliability issue and a recurring problem with the center piece falling off.** The customer service is truly wonderful; I just wish the product quality matched it.

Flawless install. I would hire them again in a heartbeat!! Thanks for keeping us safe.read more

Dempsey is the best when it comes to Customer service, integrity and technology know-how. Eric and…read morecrew installed the original alarm in my home in 2013 and recently added a system for an ADU. They are very thorough, knowledgeable and fair. With Dempsey Alarms, you get an honest professional who follows up, takes care of all your concerns and makes sure everything works. I've recommended Dempsey Alarms to numerous friends and family and will continue to do so.

Great service! They did such a great job clearing out everything, the property looks completely…read moredifferent!

Absolutely wonderful people! With all this rain we've had, my backyard grew like crazy! Found this…read morecompany and asked them to help me clear out the grass/weeds in my backyard. They were super responsive, polite, and reasonably priced. They did such an awesome job and I will be using them all the time now!! Thank you for keeping my home clean & safe!!

Trevor was a total pro…read more He was on time. Very responsive. and did an amazing job on a door repair. 5 star review. I would recommend him all the way for any jobs you may be in need for. Joe D

Infinity lock & door was responsive, reliable, fairly priced and did great work! Will use them…read moreagain. Thanks, team!

The SliverStrand team came out and a wonderful job installing security cameras for my business. NO…read moreCOMPLAINTS AT ALL! They always showed up on time and made sure that the job was not only done but done well. Before this I had security cameras that always broke and needed repair. But from the beginning I knew SliverStrand would be different. This company is very innovative and hassle-free. I am beyond impressed by this company and their outstanding installation as well as their customer service. I wholeheartedly recommend SlicerStrand to anyone in need of a reliable security system installation!

What does a professional installation of wireless access points look like?! Thank you…read more#Silverstrand for providing the tools and technology needed to allow our girls to be successful in distant learning and online schooling environment. Adapting and thriving in our new normal!! #COVID #silverstrandtechnologiesinc

Saul did a really great job installing a Eufy S4 Max NVR system, replacing a 10-year old PoE…read moresecurity camera system. Saul was able to use the existing PoE cables and he ran new Ethernet Cat6 cables behind the drywall and between the ceiling joists for new camera locations. Note that you may need to get a drywalling company (e.g www.omegadrywallsd.com) to fix all the drywall holes if you want a professional finish or you can get a drywall repair kit and do it yourself. Saul had installed multiple Eufy systems before and he knew how to set up and configure the NVR via the mobile app which was helpful and saved a lot of time. We also installed a remote RF HDMI link and an active 15ft USB cable RF mouse extender to the NVR to allow us to see and control all the cameras feeds at once on a big screen TV, as well as on the mobile app. Saul contacted Eufy to make sure we installed the correct active USB extender, as the Eufy NVR USB port is low power and doesn't support long USB cables or Windows drivers. Lastly, we installed a WiFi interface module to the NVR to connect some portable indoor WiFi cameras for locations where PoE wiring wasn't an option. You should budget a couple hours to install and set up the Eufy NVR system plus at least an hour for each new camera install and the associated PoE cable going behind the drywall, so potentially $750-$1500 for system installation, depending on how much work is required. Saul was quick at installing all the hardware, but it's a lot of work and worth every penny to get it done right !

Wow! I am so pleased with the service I received from Saul of Universal Home Tech today. He setup 2…read morecameras and a Ring thermostat. He took the time to talk through the different placement options for the cameras. He showed me what I would see through the Ring app before he attached each camera to the wall. He tested everything before he left. Saul is also just a nice guy. Not required but always preferred. He'll be back to setup my Smart Lock. NOTE: Because I didn't want to depend on batteries, I needed to have the cords run down the wall. Try to picture how the cameras would look with no wire.