1. Home2 Suites by Hilton Flagstaff

    1. Home2 Suites by Hilton Flagstaff

    0

    Flagstaff, AZ

    Home2 Suites by Hilton Flagstaff

    5.0 (8 reviews)
    Open Open 24 hours

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    Ask the Community - Home2 Suites by Hilton Flagstaff

    Ramada by Wyndham Flagstaff East

    Ramada by Wyndham Flagstaff East

    (155 reviews)

    $$

    Ramada by Wyndam Flagstaff East is refusing to give me a refund because management offered me an…read morealternative room at 7am which I declined because I explained I was checking out before 11am. They offered an alternative room after the hole in my bathroom ceiling where the bathroom pipe above me broke and water poured into my bathroom beginning at 1:30am. I should have moved the wastebasket and let the bathroom flood. I can't believe that my request for a refund has been declined.

    Where do I start? I made a mistake by booking this place. I booked it over a year ago and said I'll…read morenever stay here again. I travel all over Arizona. My plans change constanly. I book the room in the morning and usually arrive late. I booked this room Oct 24, 2025 thru booking.com. I reserved a king room. I arrived around 11 p.m. to check in. The clerk stated that they didn't have any king rooms available, they shampooed the carperts and they are not dry, I have a double queen. I said I booked a king room, if you do not have it cancel my room and I'll find another place to stay. To my surprise she found a king room and stated that she would have to inconvience another guest (not my problem). She snatched up my card and charged it $128. I got to the room on the 3rd floor in the back no elevator. The windows and door was facing the wall in the breese way. there was a ramp going down to get into the room (the floor was lower to the door seal. I turned on the lights and this was horrible, a slight smell of mold, the ceiling had big stains and cracks from leaking, the entire paint job in the room was horrible (looks like someone tried to stretch a pint of paint for the entire room). This room was actually a suite with a kitchen. The refirgerator looks like it was sitting outside in the elements and put in the room complety filtly inside and outside. The cabinets looked like they were picked out of a dumpster, the stove had a red light on it showing the electrice burners were on, the oven was gross. The floors were not swepted or mopped. The walls had stains all over them drip markes to the floor. The double couch was gross, I moved it from the wass and there was enough dirt and dust to grow weeds. There were white shavings (powder) from sanding the walls all over the edges of the walls, The tile job on the floor lookes like a 6 year old did it, huge gaps all around the base boards. Every light swith was dirty and reused with different paint and stains, a light over the sink was out. You could not close the bathroom door from inside the bath room without standing in the tub, it was only about 6 to 8 inches between the door and toilet. The light above the mirror was a plug in type flurencent light bar that some stuffed into a box and covered it up. The tub was black and old, you could see where the shower mat had been removed, the caulking around the tub and tiile was horrible and over used, this included the baseboards around the toilet and next to the door by the tub. There was dust all over the head board that banged if you touched it, the same all over the one night stand. The drapes had water stains all over them from where it leaks inside. I took photos. When I checked out I asked for the manager and got the excuse that the manager is out and will not be in tell next week. I beleive that this is a family member that owns this hotel. There was a guy there that she was talking to also I believe a family member. Ramada this place is horrible and for you to allow them to use your name is embarrassing.

    Hotel elev8 - Bathroom

    Hotel elev8

    (79 reviews)

    Website says this property is Pet friendly. When I went to check in I was informed that it's $40 a…read morenight EXTRA because I have a dog. That is the exact opposite of pet friendly. It's a downright rip off. $40 EXTRA for an $80 room, that's a 50% premium just because I have a dog. I asked what the outrageous fee was for and they could not give me an answer other than 'extra cleaning' which we all know is total BS. Housekeeping does absolutely nothing different because there was a pet in the room. Policies like this are just a blatant rip off. Anyways we went up the street to Days Inn where they don't charge exorbitant pet fees.

    Run away at all costs from this business. My roomate and I checked in around 7:00-8:00PM and then…read morewe went to go play pool and hang out at Dirty Birdies next door. We come back hours later around 10:00PM and my room keycard wasn't working so I went to the front lobby to get a new one. The shorter India looking guy who was apparently the hotel manager said "Where and how did you get this card"? I said my roomate gave it to me so I could get into the room. He proceeded to say "Look, I know you guys have been clubbing, I am going to call the Police if you don't leave". After I heard that, I walked away and knocked on my roomates room door myself so he could let me in himself. My roomate let me in and called the front desk to give me my key back. Then the manager came and gave me my key back while I was in the room. This was hands down, the most unaccommodating, unpleasant and downright hotel experience ever. If my roomate had fallen asleep and was unable to answer the door, the manager would've called the cops on me and got me arrested. Do not stay at this establishment, the hotel across the street will always look out for your safety and wellbeing when you are down at the bar having a few drinks with your friends and family.

    Motel 6 - Dust and dirt on every surface

    Motel 6

    (50 reviews)

    $

    I don't know what you are expecting at motel 6. The reviews…read morealways seem low, but my reservation for 3 days was honored. The staff was friendly at check out and departure. My room was clean. I had plenty of towels. I love the new little oval bars of soap. There was cable and free wi-fi. I was happy stay.

    Blue, the front desk associate, has some of the worst communication skills I've seen in customer…read moreservice. He is extremely hostile and quick to raise his voice to yell at customers. He seems mentally unbalanced and is not a good face for the business. I made a reservation online and arrived with a small camper in tow. Blue immediately assured me that it wouldn't be possible for me to park anywhere on the premises, though I'd already paid to stay the night. When I asked "surely you aren't that busy, the parking lot has many open spaces", he raised his voice to yell at me that as a policy they do not accept oversized vehicles and I needed to find somewhere else to stay. I am a young woman traveling alone and grown men yelling at me is scary, so I left the premises to find another hotel to stay at. I called the agency I booked the hotel through to cancel the reservation. Blue reassured them on the phone that he can't do a refund because one guest can only take up 2 parking spaces. My car and camper can detach and take up exactly 2 spaces. This detail would have been helpful to hear initially instead of being yelled at and shooed away so I could resolve the situation. Because I booked another hotel room at Blue's insistence, and then he refused me a refund. I returned to the hotel to clarify with Blue that I would have liked to know the bit about being able to take up 2 parking spots because I could have fixed the problem and stayed there instead of paying for 2 hotels, but he started raising his voice at me, telling me the blatant lie that he "was trying to tell me that, but I wouldn't listen", and continued to scream at me to get off his property. As long as this man is working here, I'd recommend staying far away from this business. I've added some photos of the space in the parking lot for reference.

    Motel 6 - Okay I may have misspoke there's probably two point seven eight four three reasons to come not just...

    Motel 6

    (153 reviews)

    $

    Upon arrival we were sent to a room where everything was broken. The fride didn't work and the…read moremicrowave had chunks of old dried food caked on the inside and on the tray. This was two items they charged an extra $50 for. The "fan" was supposed to cool the room after 30 minutes but blew hot air out no matter what setting. This demonstrated lack of any oversight or care that a room in such deplorable conditions was even offered to a paying guest. I demanded my money back or that they make it right. We paid for a 6 night stay. The next room they moved us to was much better. The microwave was clean and the fridge worked. Turned on the "fan" and the room cooled to near freezing. We stayed our 6 nights. I believe this place has a long term stay area were there are sketchy people that I see holding signs on street corners. And I firmly believe they have substandard conditions there because they claimed their air conditioning was broken. Maybe in that one building but no fan will ever cool a room to near freezing. That's air conditioning. I believe they have a guest section where everything works and then a long term stay where they could care less that anything works. The location is convenient to a highway, Walmart, fast food and restaurants. Parking is plentiful. After a certain time you must speak to a kiosk with someone on video as the front desk is installed.

    After booking online we stopped in to check in and was charged a fifty dollar cash deposit…read more Next morning around 6am turning in key to kiosk in lobby waiting for someone to come to desk. A man appeared on kiosk and said he needed to get someone to inspect the room before we get deposit back. Waiting nearly 30 plus minutes. A half asleep man looked on room and left. I told him I took pictures also, he didn't even bother to close the door. I told him door was open. Back in lobby hubby was waiting for deposit. The screen man says after 7 when front desk get there. We needed to get on road. Finally he's letting us get our cash deposit back. Never again will we stop here again. Over 45 years motel 6 is always our choice. The motel 6 list is getting pretty thin.

    Home2 Suites by Hilton Flagstaff - hotels - Updated July 2026

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