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    Ramada By Wyndham - Flagstaff East

    1.5 (10 reviews)

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    Bathroom floor
    Rena R.

    Our stay was Jun 23 to Jun 25 2021  Do not stay at this Ramadan by Wyndam hotel!! It was one of the most disgustingly obscenely dirty rooms I have ever experienced. Please read on and see pictures.  We travel with our Certifed Medical Service dog. Which I informed them of while making reservation.  When we checked in about 6pm they had me fill out a pet form, which I did even though my dog is not a pet, He is a Medical service dog, we got our keys and went to our room.  We were exhausted from our travels that day, so my husband quickly unpacked our car and supplies I needed. We left to grab dinner. We were gone about 2 hrs.  When we returned jumped into bed watch a bit of tv which was not working correctly and many channels were unavailable. Not a huge problem, only adding info to review.   I got up because something just didn't smell right, it was the waste baskets near my bed.  When I picked it up to place it outside the door it reeked of urine. We call the front desk and informed them, about the waste basket and that our service animal was sniffing all over the room,. It wasn't just the waste basket it was the carpets, curtains floors and walls. Which made us feel that there had to be pet markings all over.  While notifying the front desk I was told they would note our record so we would not be charged. As well as changing out and  the waste basket outside the door.   We had planned a day visit to local sites and Old Town Flagstff. ( which we highly recommend) On our returned to our room about 6:30pm , the wastes basket was still outside the door with out the bag liner. We left it there because you could see something dripped on the outside of it.   Being as we had a long outing I went in to take a shower where I found the the water spout was not attached to wall it was hanging there. I did twist it and push it in I took a shower while doing so, I looked up and saw a spot about the size of a brick. You could tell there as been a leak and now there was black mold spots!   It made me pause and take a better look around the room we had already spent 1 night in.  We looked around and started noticing things were not very clean so we took pictures. I know now we should have just pack up everything and left.  We didn't because now we were in our night clothes it was late. We had much to pack., so we choose to leave early in the am to continue our road trip.  They do offer a breakfast, self help pancakes and waffles. Toast and cereals, in the hot dish were what looked like powder scrabble eggs a gray looking sausage. Which we did not eat any of ,Instead went to Denny's which was almost in the same parking lot.    I did reach out to Wydham as it is one one of their hotels. We were told after much correspondence that it was a privately  owned hotel and basicly they didn't have anyway to help us. Because we had reached out to Wydham and they had stated a complaint which was forwarded to the owner. The owner then reached out to me and tryed to tell me they did not change us the $30 for a 2 night stay of our ""pet" and would not be changing me the $250 damage fee,  for not telling them I had a pet and it was not one of their pet room and basicly I should be greatful for.  I replied back to them and reminded him that I did indeed notify them I had a. Medicalservice animal, again at check in and The room was a signed by them.   His response was, oh I mixed you up with another guest , I feel that since we provided him with some of the pictures to prove the condition they offerd small discount back to my credit card. After my husband and I looked at the pictures we were beyond disgusted , the picture showed things we had not noticed at first.  I'm not sure how many pics I'll be able to post so I'll post the worst. Please note I didn't use a zoom. I did crop them to post.   Final word find some where else to stay and don't be fooled by the fact that Wydham is part of the name as that means nothing.

    Dirty mini fridge
    NeNi S.

    On booking.com this place has a 7.0 rating. Idk how I'm pretty sure the owners book there own stays and leave reviews. The 1 star is seriously only for the breakfast. The night we checked in. We really couldn't see how nasty our room was. My husband and I worked all day long and then had a long drive up here. There was a bad accident on interstate 17 so we had to take a detour. We didn't check in until 6:30pmish. The next morning I woke up and noticed how nasty the room was. From dust bunnies piled up in the corners of the floor and on top of the head boards, to spider webs on the corners of the ceilings. The mini fridge, walls, and AC were nasty and dirty. The bathroom had this nasty odor coming from it. It was the shower curtain. Before my husband went to work we stopped by Walmart and got cleaning supplies. I had spent 3 hours deep cleaning just to make sure my asthma doesn't flare Or risking my toddler getting sick. When the maid asked if we would like room service we said no and called the front desk and told them we will not be needed room service during our stay. Because clearly they don't clean anything in the rooms only the breakfast area. It's sad to say we left the hotel a lot cleaner then how we found it.

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    Rodeway Inn & Suites - Our room for the night, in mid August 2017. Rating Acceptable.

    Rodeway Inn & Suites

    (63 reviews)

    $$

    There is no complimentary breakfast, but Flag has a bevvy of great restaurants to fit the bill…read more I booked a Saturday night stay on HotelTonight for only $75! Yes, there is a utility surcharge fee 7.77 per night regardless of where you book, but after taxes and fees, it was still less than $100! This is a solid choice if you don't plan on spending your time at the inn. My bed was comfortable, the room was clean (even though it had the scent of yesteryear), the employees I interacted with were all helpful, the parking was ample, and yes... you can walk across the parking lot to Porky's to grab a pitcher. There's also a gas station mini mart that's close. And yes, there are a few not so glamorous aspects of staying here. The walls are thin, and you'll hear every loudmouth in the hallway, as well as every footstep of the behemoths staying above you. The shower pressure could be considered in the "spittle" family. The jacuzzi is located inside a small building to the back of the pool, and elicits smells of those childhood days spent at the YMCA. The pool is pretty nice if you find yourself there alone... but don't get too comfy, because a large troupe of teenagers with awkward social skills is heading your way. And so is that creepy old man who stares at you with a towel draped over his head, as if that really conceals his disturbingly unending gaze. And don't forget that young boy, who loves repeatedly jumping into the shallow end, with a splash that never seems to miss hitting you, where ever you may be. No Pets Allowed. Smoke free property

    The front desk staff was not at the desk at the posted check in time. They were 30 minutes late. We…read morefound a house keeper and she was very helpful and said "This happens all the time, they are the worst". This was our first experience with this hotel brand and it was definitely our last. Sorry NAU parents hope your experience is better.

    Motel 6 - Dust and dirt on every surface

    Motel 6

    (50 reviews)

    $

    Blue, the front desk associate, has some of the worst communication skills I've seen in customer…read moreservice. He is extremely hostile and quick to raise his voice to yell at customers. He seems mentally unbalanced and is not a good face for the business. I made a reservation online and arrived with a small camper in tow. Blue immediately assured me that it wouldn't be possible for me to park anywhere on the premises, though I'd already paid to stay the night. When I asked "surely you aren't that busy, the parking lot has many open spaces", he raised his voice to yell at me that as a policy they do not accept oversized vehicles and I needed to find somewhere else to stay. I am a young woman traveling alone and grown men yelling at me is scary, so I left the premises to find another hotel to stay at. I called the agency I booked the hotel through to cancel the reservation. Blue reassured them on the phone that he can't do a refund because one guest can only take up 2 parking spaces. My car and camper can detach and take up exactly 2 spaces. This detail would have been helpful to hear initially instead of being yelled at and shooed away so I could resolve the situation. Because I booked another hotel room at Blue's insistence, and then he refused me a refund. I returned to the hotel to clarify with Blue that I would have liked to know the bit about being able to take up 2 parking spots because I could have fixed the problem and stayed there instead of paying for 2 hotels, but he started raising his voice at me, telling me the blatant lie that he "was trying to tell me that, but I wouldn't listen", and continued to scream at me to get off his property. As long as this man is working here, I'd recommend staying far away from this business. I've added some photos of the space in the parking lot for reference.

    I really wanted to like this property. The staff is amazing and so sweet. I called before coming…read moreand the man was the nicest and friendly on the phone. The staff when I arrived was nice and welcoming. Lee was working and she's absolutely wonderful. This being said- I switched rooms three times within the first 10 minutes. First room was cleanish but smelled of smoke and although it's listed as smoke free- the room next to it was cracked a foot and there was a man smoking in his doorway. The second rooms beds were made but the bedding was unusually wrinkled, I pulled both back and there was body fluids and tons of hair all over the sheets. The third room that we actually stayed in under the repeated phrase of "it's just one night and we don't have to shower", the linens were clean but it was gross. Phone had dirt all over it and was sticky, there was crumbs all over the floor (didn't realize it until I took my socks off and walked to the bathroom and then we put shoes on anytime we walked on the floors afterwards), there is dirt build up everywhere and in every nook and cranny of the room, it looks like at one point they painted or resealed bathtubs and they are all peeling, there is stuff wiped all over the walls, the elevator/stairs/everywhere that's a common area is gross. The people diagonal under us were outside drinking and being loud until at least 2am. Never again. I already cancelled our two upcoming reservations we had there.

    Motel 6 - Okay I may have misspoke there's probably two point seven eight four three reasons to come not just...

    Motel 6

    (154 reviews)

    $

    Upon arrival we were sent to a room where everything was broken. The fride didn't work and the…read moremicrowave had chunks of old dried food caked on the inside and on the tray. This was two items they charged an extra $50 for. The "fan" was supposed to cool the room after 30 minutes but blew hot air out no matter what setting. This demonstrated lack of any oversight or care that a room in such deplorable conditions was even offered to a paying guest. I demanded my money back or that they make it right. We paid for a 6 night stay. The next room they moved us to was much better. The microwave was clean and the fridge worked. Turned on the "fan" and the room cooled to near freezing. We stayed our 6 nights. I believe this place has a long term stay area were there are sketchy people that I see holding signs on street corners. And I firmly believe they have substandard conditions there because they claimed their air conditioning was broken. Maybe in that one building but no fan will ever cool a room to near freezing. That's air conditioning. I believe they have a guest section where everything works and then a long term stay where they could care less that anything works. The location is convenient to a highway, Walmart, fast food and restaurants. Parking is plentiful. After a certain time you must speak to a kiosk with someone on video as the front desk is installed.

    After booking online we stopped in to check in and was charged a fifty dollar cash deposit…read more Next morning around 6am turning in key to kiosk in lobby waiting for someone to come to desk. A man appeared on kiosk and said he needed to get someone to inspect the room before we get deposit back. Waiting nearly 30 plus minutes. A half asleep man looked on room and left. I told him I took pictures also, he didn't even bother to close the door. I told him door was open. Back in lobby hubby was waiting for deposit. The screen man says after 7 when front desk get there. We needed to get on road. Finally he's letting us get our cash deposit back. Never again will we stop here again. Over 45 years motel 6 is always our choice. The motel 6 list is getting pretty thin.

    Little America Hotel - Double room

    Little America Hotel

    (665 reviews)

    $$

    We decided last minute on the Friday before the 4th of July that we indeed could not bare the heat…read moreany longer in Phoenix so my husband called Little America to see if they had any rooms, thankfully they did. We packed our bags and headed up to Flagstaff for some reprieve. A little nervous taking our 2 year old but based on the reviews, we took a chance. I'm beyond grateful we did. Our hotel room was exactly what we needed, two beds, plenty of space, updated, mini fridge, mini microwave, bathtub to bathe little, super comfy beds and blackout shades to get some well deserved rest (if you have kids - you know). We only checked out the restaurant for breakfast and it was okay - nothing amazing but also not bad. The waitstaff were very pleasant and timely. The amenities are what really stole the show. The park was actually perfect for our toddler to run around, get dirty and make some new friends. It's well designed to accommodate kids of all ages and actually entertained me as mom too. We met plenty of other parents there with their littles which made it that much better. We planned to check out the pool but our son was on explorer mode so the trails, basketball court and park took up his time. The only downside to our stay, was that our bathtub drain was clogged so our showers were so fun with standing water up to our ankles. We did call a few times but no one ever came to fix it (maintenance was tied up with the pool I later heard and it was a holiday weekend so maybe they were short staffed). I called and spoke with the front desk who offered us a comp toward our bill for the inconvenience which was appreciated. Overall we had a lovely stay and plan to return in the winter for their Christmas festivities.

    My overall rating for Little America Hotel Flagstaff is 3 stars…read more I want to start by saying that overall, many of the staff were kind, and I've stayed at this property multiple times before with good experiences. The rooms are clean and comfortable, the beds and pillows are amazing, and the views of the Coconino Forest are beautiful. I also really enjoy the heated pool, the walking trails, and how convenient the location is to nearby stores, gas stations, food, and the highway. However, this stay started off on a rough note during check-in and unfortunately impacted my overall experience. When I approached the front desk, the representative (I believe his name was Hudson) had just been warm and friendly with the guests ahead of me. But when it was my turn, his entire demeanor shifted. I greeted him politely, introduced myself, and asked how he was doing--he didn't acknowledge my greeting at all. He became very robotic, avoided eye contact, and rushed through the process in a way that felt uncomfortable and dismissive. The interaction continued to feel tense. He spoke quickly, made assumptions about my payment method, and presented documents to sign without explanation or engagement. The only time he made eye contact was when emphasizing rules about no smoking and no pets. I had previously called to confirm that I could bring my cat, who is an emotional support animal, and was told that would be allowed with documentation. When I explained this, he became agitated and insisted I must have spoken to a third party, implying the information I received wasn't valid. After requesting a manager, the situation shifted, and I was eventually allowed to proceed with a one-time fee instead of a nightly charge. However, the interaction felt unnecessarily difficult and uncomfortable. What made this experience more concerning was something I observed after checking in. When I connected to the TV system, I noticed that one of the device names visible on the network included a racial slur. Guests do not have the ability to rename these TVs--they are pre-programmed--so this is something that had to come from within the organization. That was extremely upsetting and unacceptable to see in a professional environment. It's 2026, and people are still out here using racial slurs, spreading hate instead of love and kindness. I'm not interested in being in environments that feel stuck in the past. I want to be around warm, welcoming, modern people who choose unity over division. This is the main reason I cannot rate this stay higher. While I understand that not everyone reflects this behavior, it raises serious concerns about oversight and accountability. Management should be more attentive to what is happening within their establishment, especially when it comes to creating a respectful and inclusive environment for all guests. It's disappointing because I've enjoyed staying here in the past. However, based on this experience, I don't feel comfortable returning and will choose to spend my money elsewhere moving forward.

    Ramada By Wyndham - Flagstaff East - hotels - Updated August 2026

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