Being a disabled woman, and trying to just go somewhere with my service animal for the weekend to…read moreget away from the monotony of life, I've been here for a day minding my business up until I was accused of smoking marijuana in my room a woman very rudely came and did not even ask did not inspect but accused me and then threaten me with a charge of $250 as a cleaning fee. I asked her where the complaint came from. She said nothing but after I went downstairs and I see the workers there I know it came from a worker who brought me towels when I was just trying to clean up the room to be accused of something like that is oblivious, without doing any form of an investigation that is wrong she even brought a person with her like I am a monster. I have a broken hip and a dislocated femur. What am I gonna do you come to my door and you accuse me of something that I'm not even doing. Edit talk to management the next morning about the situation and she was very apologetic. Very very nice. The Inn is wonderful. The food is wonderful. Don't get me wrong. The Hampton is wonderful. It's just that one thing that left a bad taste in my mouth.

I stayed 4 consecutive nights on separate reservations. The hotel had landscape work done which…read morecaused cockroaches to enter my room. I noticed some close to midnight. I was refunded for the night. Later I needed a room and called to see if the cockroaches were gone. I was assured they were and I would not have any problems. A high room was suggested, which I took. I stated I would stay elsewhere if cockroaches would be in my room. Very late around midnight I again got up and discovered cockroaches. On previous stays this hotel had no cockroaches and it is clean with nice employees. I understand infestations can happen, but I believe I should have been compensated for the other night also, especially since I was assured the infestation was rectified. I should have known better and stayed elsewhere.

So walking into the hotel, I really liked. It was clean, organized and looked sort of new. Maybe it…read morewas remodeled. The girl at the front desk was super nice and friendly and checked us in very quickly. She offered us water and snacks. The room was very nice too. We had a queen bed with a tv in the room, coffee machine and fridge. No smell or anything in the room. Here were the problems however. The bed was lumpy along with the pillows. I woke up the following morning with back pain. They had told us breakfast was included so we went downstairs and again were disappointed. There were scrambled eggs, bacon, toast, cereal and fruit. Juice and coffee as well. The only good thing was probably the coffee. The eggs tasted like they were out of a carton and watered down. So my advice would be skip the breakfast and go somewhere else, which we later did.

Stayed at the Fairfield Inn Marriott and unfortunately had another disappointing experience. The…read morehotel only has one washer and one dryer for the entire property, and as you can see, the dryer was completely broken front panel off, clearly out of service. What made it worse wasn't just the inconvenience, but the response from staff. When I brought it up, there was no urgency, no apology, and no effort to provide a solution or alternative. For a hotel that caters to travelers who often rely on laundry during longer stays, this is a pretty basic amenity to neglect. Not to mention it's COIN OPERATED. Marriott has gone WAY down hill. Hilton would NEVER LOL. If you're planning to stay here for more than a night or two, don't count on being able to do laundry. Between the lack of functional equipment and the indifferent staff response, it's just not reliable.

3.5 stars rounded up. This is a good clean hotel with great breakfast. Really the breakfast was my…read morefavorite part! Few things to note - parking lot can get a little full if they are full. Also their ev charging stations are a flat fee of $75 which is so over priced. It's in a shopping center with some good food options close by and a park up the street to go walk or run. Staff made our group go through so hoops for check in so that was a little inconvenient. We had 10 or so rooms booked by one Person and they gave us some trouble about the person not being there when we checked in... So besides that it was a good stay for our group.

The hotel was great. Recently stayed here for a wedding nearby. Parking was easy. We were checked…read morein quickly. Despite the current renovations the place is experiencing in the common hallways and elevator, we enjoyed our stay. The rooms were spacious and I enjoyed the fact that there was a microwave in the space.

I had a very disappointing experience at Best Western on 4/7/26 @ 6 pm due to what was explained as…read morea system crash. While I understand that technical issues happen, the way the situation was handled by staff and customer service made things far worse. The employee assisting me was clearly frustrated and overwhelmed, and being the only staff member on site which unfortunately came across in their attitude. Instead of feeling helped or reassured, I had an elder with me whom been in a car for hours so with no effort to offer alternatives or solutions while the system was down it was rudely stated to return in 30 min or take a refund Customer service matters most when things go wrong, and this experience missed the mark. A little patience, professionalism, and communication would have made a huge difference. I hope management takes the time to better support their employees during situations like this, so guests don't end up having a negative experience because of internal issues.

Don't ever stay at this hotel. It was one of the worst experiences we've had…read more We checked in for a room with two queen beds, but when we got to Room 136, we found a bed bug on one of the beds. We immediately reported it, and they moved us to Room 210. However, that room only had one queen bed, even though our party included two adults and two children. To make matters worse, the air conditioner didn't work they had a fan for air. Our stay was July 25-26, and the entire experience was extremely disappointing. Between the bed bug, being given the wrong room type, and the broken A/C, we would not recommend staying here.

Was in town for a couple of days for a family visit and my son and I stayed here. Staff was very…read morefriendly and helpful. The room was clean, very simple and I appreciate the sustainability. Bathroom was spacious with plenty of counter space. I wish the shower pressure was stronger but that is a preference. The room's AC worked fine, could be a bit loud. I am a light sleeper but that is why I use earplugs. We were on the 4th floor near the elevator but it was not noisy at all. There are water and ice fill up stations, two elevators and plenty of free parking. Breakfast is very basic, but there was a self pancake maker that we got a kick out of. The coffee is fresh- individually dispensed- comes out really hot. Also, there is a restaurant, coffee shop and gas station mart all in the same parking lot. I wish the rooms had smart TVs but otherwise, I would come back for a short stay again.

Check in was great and friendly and i loved they explained it was an "eco friendly" hotel since i…read moresaw lots of reviews about the electricity complaint but i didnt mind it. I only wish they had a smart tv or upgraded tvs had to channel surf to see what to watch instead of casting shows or looking at a guide. I also had the issues with the curtains. I couldnt shut them for some reason so we woke up to the bright sun in the morning. Also it smelled alot like weed but hey its moreno valley ‍ overall id stay here again.

Motel 6 is more expensive by about $20 and we all know the quality you get from motel 6... save…read moreyour money and get a way nicer and bigger room here instead!!

Looks can definitely be deceiving. From the outside, this hotel is actually very pretty, which is…read moreone of the reasons I felt comfortable booking two nights through TrueBlue Travel Rewards. Unfortunately, once we walked inside, it was a completely different experience. There was no air conditioning in the lobby, and as we headed toward our room, the overall vibe just felt off. The hallways were extremely low and cramped. I'm only 5'2" and could reach up and touch the ceiling. If you're around 6 feet tall, you're likely going to feel like you need to duck or slouch just walking through some of the hallways and into the rooms. When we opened our room, we immediately knew we weren't staying. The paint was peeling, the TV looked like it had been randomly mounted on the wall with cords hanging down, and when we tried to turn it on, it didn't work. After plugging it in, all we got were rainbow-colored lines across the screen. The entire room felt more like a very run-down motel than what we expected based on the appearance and booking online. We didn't even unpack. In fact, we were probably at the hotel for less than 30 minutes before deciding to leave. I knew I would lose the TrueBlue rewards I used for the two-night stay, but we were uncomfortable and did not feel safe enough that I was willing to take the loss. We ended up booking the Ayres Hotel instead, and it was wonderful. The difference was truly night and day. I don't enjoy leaving negative reviews, but I would have appreciated knowing what this property was actually like before spending my rewards on it. The exterior may look inviting, but based on our experience, I absolutely would not recommend staying here.

This is my honeycomb hideaway I love you here the staff is great in the rooms are great only thing…read moreis treat us right there tired of hearing the police but I feel safe sheriff's right around the corner there's no drama and you love it here

The front desk staff specifically Leah was extremely helpful not just for me but for the person in…read morefront of me in line. Leah was patient, professional when explaining everything about the hotel. I am a diamond member and Leah definitely made me feel like a diamond member.

My second stay here at the new La Quinta Yucaipa. It's conveniently off of the 10 and a very short…read moredrive into San Bernardino, just across from Live Oak Canyon. Staff is always kind, and I've had no issues from booking on third-party sites. The rooms have always been clean. Our most recent stay, they gave us tons of towels. I was also able to enjoy the complimentary breakfast, which starts at 7am on the weekends. Full of great options too! Quiet, clean, and a perfect spot for your quick stay.

*This is a review for La Quinta's breakfast…read more Egg Bites: 4/5 Mixed with cheddar cheese, these were surprisingly good. While not as flavorful as their Starbucks cousins, these egg bites were tender and had a fresh egg flavor. The slight tang from the cheese rounded things out perfectly and made these bites the perfect vessel for some country gravy or ketchup. Sausage Links: 4/5 Again, pretty good! Usually buffet sausage is either super greasy or dry as the Sahara, but this was the perfect middle ground. Maybe it was the hotel vibes talking, but it was great and much better than I expected. Country Gravy: 3/5 I'm pretty sure this is from the can, but it was hot and covered so it was a good texture. While it wasn't exactly good, it definitely was not bad. I enjoyed it with the rest of the food. Ambiance: Typical three-star hotel breakfast buffet. Clean and well-maintained. Service: Food was hot and the staff kept everything clean and well stocked. Parking: Large parking lot.

Clean(except for floors..bring slippers ) We stayed in…read more"Crystal Cove".. Super fun. Bathtub with lots of flowing hot water, shower pressure was great. Summer it does get hot and only fans (no ac) but it was mostly manageable. Super friendly hosts and it felt safe. Fairytale like experience

There was no visible office and no manager on-site, check-in happened over the phone, then in…read moreperson with staff who didn't speak English (a translation device was used). Once in the room: * About a third of the lights were out (missing batteries or burnt-out bulbs) * The jacuzzi smelled strongly of sulfur, and a pincher bug came out of one of the jets * The bed frame was broken, causing the mattress to lean and two nights of poor sleep * Mattress was advertised as queen but was a double * The dining table wobbled too much to use With no dedicated office staff and a language barrier, there was no way to report these issues or get help during our stay. We later learned the property recently changed ownership, which may explain the disconnect between older reviews and our experience. For what we paid, we expected a clean, functional room, not this.

Everything! No safety lock on door. Stainer carpet…read moreElectric Outlet missing cover No place to put clothes-bureau 5 coat hangers. Could not get more 2 pillows-could not get more 2 towels-asked repeatedly for more No housekeeping service No place for suitcases but the floor Breakfast eggs were cold Have pictures for complaints. The entire room was in need of repair! They only chose comfort Inn because they stay at Comfort Inn in Maine several times a year and it is beautiful with a very nice breakfast. My guests were booked for 3 weeks, but due to the conditions they left after 3 nights. This hotel is a disgrace to the Comfort Inn name.

I stayed here last night & my room had maggots in it . When I brought this to the front desk…read moreattendants attention he was so dismissive . He wasn't helpful in the slightest . Will definitely never stay here again .