So walking into the hotel, I really liked. It was clean, organized and looked sort of new. Maybe it…read morewas remodeled. The girl at the front desk was super nice and friendly and checked us in very quickly. She offered us water and snacks. The room was very nice too. We had a queen bed with a tv in the room, coffee machine and fridge. No smell or anything in the room. Here were the problems however. The bed was lumpy along with the pillows. I woke up the following morning with back pain. They had told us breakfast was included so we went downstairs and again were disappointed. There were scrambled eggs, bacon, toast, cereal and fruit. Juice and coffee as well. The only good thing was probably the coffee. The eggs tasted like they were out of a carton and watered down. So my advice would be skip the breakfast and go somewhere else, which we later did.

Stayed at the Fairfield Inn Marriott and unfortunately had another disappointing experience. The…read morehotel only has one washer and one dryer for the entire property, and as you can see, the dryer was completely broken front panel off, clearly out of service. What made it worse wasn't just the inconvenience, but the response from staff. When I brought it up, there was no urgency, no apology, and no effort to provide a solution or alternative. For a hotel that caters to travelers who often rely on laundry during longer stays, this is a pretty basic amenity to neglect. Not to mention it's COIN OPERATED. Marriott has gone WAY down hill. Hilton would NEVER LOL. If you're planning to stay here for more than a night or two, don't count on being able to do laundry. Between the lack of functional equipment and the indifferent staff response, it's just not reliable.

3.5 stars rounded up. This is a good clean hotel with great breakfast. Really the breakfast was my…read morefavorite part! Few things to note - parking lot can get a little full if they are full. Also their ev charging stations are a flat fee of $75 which is so over priced. It's in a shopping center with some good food options close by and a park up the street to go walk or run. Staff made our group go through so hoops for check in so that was a little inconvenient. We had 10 or so rooms booked by one Person and they gave us some trouble about the person not being there when we checked in... So besides that it was a good stay for our group.

The hotel was great. Recently stayed here for a wedding nearby. Parking was easy. We were checked…read morein quickly. Despite the current renovations the place is experiencing in the common hallways and elevator, we enjoyed our stay. The rooms were spacious and I enjoyed the fact that there was a microwave in the space.

I had a very disappointing experience at Best Western on 4/7/26 @ 6 pm due to what was explained as…read morea system crash. While I understand that technical issues happen, the way the situation was handled by staff and customer service made things far worse. The employee assisting me was clearly frustrated and overwhelmed, and being the only staff member on site which unfortunately came across in their attitude. Instead of feeling helped or reassured, I had an elder with me whom been in a car for hours so with no effort to offer alternatives or solutions while the system was down it was rudely stated to return in 30 min or take a refund Customer service matters most when things go wrong, and this experience missed the mark. A little patience, professionalism, and communication would have made a huge difference. I hope management takes the time to better support their employees during situations like this, so guests don't end up having a negative experience because of internal issues.

We were very disappointed of Best Western Hotels. We check in and give us our room, the bathroom…read morehad this strong smell of Raid, I thought they did because of ants around, next day in the morning we notice roach activity around the room I'm over the furniture. So gross!! We won't ever stay in those hotels, what happened with the great hotels and service they given and having in the pass?

Was in town for a couple of days for a family visit and my son and I stayed here. Staff was very…read morefriendly and helpful. The room was clean, very simple and I appreciate the sustainability. Bathroom was spacious with plenty of counter space. I wish the shower pressure was stronger but that is a preference. The room's AC worked fine, could be a bit loud. I am a light sleeper but that is why I use earplugs. We were on the 4th floor near the elevator but it was not noisy at all. There are water and ice fill up stations, two elevators and plenty of free parking. Breakfast is very basic, but there was a self pancake maker that we got a kick out of. The coffee is fresh- individually dispensed- comes out really hot. Also, there is a restaurant, coffee shop and gas station mart all in the same parking lot. I wish the rooms had smart TVs but otherwise, I would come back for a short stay again.

Great service, very clean and simple. Complementary breakfast was good specially the potatoes. The…read moreonly thing bringing down to a 4 is the TV, stuck with whatever channels are on, smart tvs would be nice for air play but overall everything was good and it helps being so close to a gas station. Very clean compared to other hotels.

It was booked by my company so I get to stay here for 10 days. Let just say it was a trip, I came…read moreto check in at around 9 PM, Abul the employee at the tiMe told me to swipe my credit card because they required a $150 deposit, and as I learned my lesson from last time, I did ask if I could give the guy cash and just hand me the receipt, but he refused and said too much hassles which I didn't quite understand at first, then I realized they stopped serving full dine in breakfast only grab and go which was a turn off for me. Then as I arrived to my room, I realized the weird design of big entertainment cabinets which probably existed since the boob tube got invented or was it some kind of altar I had no clue, but the very little lighting in the room, both night stands had different design shapes, no toothpaste or toothbrush, so I called and the guy on the phone said he couldn't bring it to me because he was the only one at the front. So I came out again, I asked for toothpaste and he gave me just one, so I asked him if he could give me more, he gave me another one, that was it, but I am going to stay here for 10 days, wow, luckily Abul came to the rescue and gave me some more plus mouth wash. I did bring up the $150 deposit and hoping he could give me some explanation, so he told me right now there was no housekeeping at night, and if someone decided to check out early, and they give him cash, meaning when they leave, and no housekeeping, it would not hold that person accountable for any damages in the room, so rather take cash, they would charge on the credit card. So now things started to make sense. Over the period of 10 days staying here, I had experience a lot of noise from upstairs in the middle of the night, random people who was high on drugs hanging out by the door claiming the had a room here and that they were just smoking outside and left a box to hold the door without the key, the place was super shady. So it would be best to stay in my room at night after work, I am glad the Do Not Disturb sign work, because no housekeeping inside my room for 10 days unlike the other hotel I was staying, they forced me to let them come in to clean. I did a bit digging I found out the hotel used to have the best breakfast menu with rice, eggs, and many more items, so sad they stopped doing it, I only came once to get some yogurts, get to speak with the employee there, she said they planned to remodel and reopen again, hopefully soon. Lastly I didn't see any charges on my credit card nor it went back, but til this day it remained a mystery whether or not they did charge me $150 deposit :) PS: the magnet from the room key works the entire 10 days, not once I get to come to the front and ask to be rekey.

The room stayed at 80 no matter what the whole day and night super humid in the room walls are…read morepaper thin, sketchy people around the hotel. Would not recommend it was bad

This is my honeycomb hideaway I love you here the staff is great in the rooms are great only thing…read moreis treat us right there tired of hearing the police but I feel safe sheriff's right around the corner there's no drama and you love it here

The front desk staff specifically Leah was extremely helpful not just for me but for the person in…read morefront of me in line. Leah was patient, professional when explaining everything about the hotel. I am a diamond member and Leah definitely made me feel like a diamond member.

My second stay here at the new La Quinta Yucaipa. It's conveniently off of the 10 and a very short…read moredrive into San Bernardino, just across from Live Oak Canyon. Staff is always kind, and I've had no issues from booking on third-party sites. The rooms have always been clean. Our most recent stay, they gave us tons of towels. I was also able to enjoy the complimentary breakfast, which starts at 7am on the weekends. Full of great options too! Quiet, clean, and a perfect spot for your quick stay.

Pretty decent hotel, and the price is fair. The free breakfast is definitely a nice bonus. The…read morethree-star rating is mainly because the walls are extremely thin. After staying in a few different rooms, it became clear that noise from neighboring rooms carries easily. Unless you're in a corner room, it's easy to hear what's going on next door, which can make it difficult to sleep.

I have had these cottages on my list for YEARS. When we first pulled up I was a little worried…read more This place doesn't look the best from the outside, just being very honest. Then we parked and the check in area was locked so we started to panic but luckily someone came right away. The maps given for directions were poor but that was the end of the bad. The room was amazing! It was huge and beautifully decorated. They also had cute costumes in the room for you to use to dress up and take pictures. The room was very well cleaned and this is greatly appreciated, especially since the room was large and had a running water feature. Can't wait to come back and stay in another room.

I'm impressed with the level of detail that went into this themed cabin. It's tri-level and you…read moreenter from the second floor, where there is the Jacuzzi upon entering to your left and a swing under a tree to your right. Downstairs you pass a little drawbridge with a "moat" (with water!) to a dining area with long table where the kitchenette area is, replete with ice machine, Brita pitcher, sink, mini fridge, microwave, keurig and a restroom. Upstairs is the bedroom, with a gargoyle overlooking and statue of king and queen. Some of the lights and sconces are broken or missing, the knight no longer works. We were tripping out hard when I flipped the switches by the swing and the blue lights and moat began spewing water down fountain by the kitchen. This was amazing. I was literally jumping up and down when we entered the place. I am so impressed by how cool this place is, even with the things over time that have fallen into disrepair the detail overall is nothing short of impressive. Not sure how anyone can complain about something like this. The shower head has a rainfall head, the stones in the shower, to the shape of the mirror, it was all intentional. I saw nothing "icky" in selecting the specific stone-like accoutrements to complement the theme. There's a tv in the bedroom but why would you even wanna watch tv in a castle garden? COME ON! Loved the vaulted ceilings, stained glass windows, flickering lights, ambiance - we put on Celtic music and enjoyed the peace away from the city. This isnt even our first day here I just couldn't wait to update my review. I happened to get his and her house slippers as one of the anniversary gifts for my bf and it worked out perfectly to grace our castle floors. Highly recommended!