So walking into the hotel, I really liked. It was clean, organized and looked sort of new. Maybe it…read morewas remodeled. The girl at the front desk was super nice and friendly and checked us in very quickly. She offered us water and snacks. The room was very nice too. We had a queen bed with a tv in the room, coffee machine and fridge. No smell or anything in the room. Here were the problems however. The bed was lumpy along with the pillows. I woke up the following morning with back pain. They had told us breakfast was included so we went downstairs and again were disappointed. There were scrambled eggs, bacon, toast, cereal and fruit. Juice and coffee as well. The only good thing was probably the coffee. The eggs tasted like they were out of a carton and watered down. So my advice would be skip the breakfast and go somewhere else, which we later did.

Stayed at the Fairfield Inn Marriott and unfortunately had another disappointing experience. The…read morehotel only has one washer and one dryer for the entire property, and as you can see, the dryer was completely broken front panel off, clearly out of service. What made it worse wasn't just the inconvenience, but the response from staff. When I brought it up, there was no urgency, no apology, and no effort to provide a solution or alternative. For a hotel that caters to travelers who often rely on laundry during longer stays, this is a pretty basic amenity to neglect. Not to mention it's COIN OPERATED. Marriott has gone WAY down hill. Hilton would NEVER LOL. If you're planning to stay here for more than a night or two, don't count on being able to do laundry. Between the lack of functional equipment and the indifferent staff response, it's just not reliable.

3.5 stars rounded up. This is a good clean hotel with great breakfast. Really the breakfast was my…read morefavorite part! Few things to note - parking lot can get a little full if they are full. Also their ev charging stations are a flat fee of $75 which is so over priced. It's in a shopping center with some good food options close by and a park up the street to go walk or run. Staff made our group go through so hoops for check in so that was a little inconvenient. We had 10 or so rooms booked by one Person and they gave us some trouble about the person not being there when we checked in... So besides that it was a good stay for our group.

The hotel was great. Recently stayed here for a wedding nearby. Parking was easy. We were checked…read morein quickly. Despite the current renovations the place is experiencing in the common hallways and elevator, we enjoyed our stay. The rooms were spacious and I enjoyed the fact that there was a microwave in the space.

I had a very disappointing experience at Best Western on 4/7/26 @ 6 pm due to what was explained as…read morea system crash. While I understand that technical issues happen, the way the situation was handled by staff and customer service made things far worse. The employee assisting me was clearly frustrated and overwhelmed, and being the only staff member on site which unfortunately came across in their attitude. Instead of feeling helped or reassured, I had an elder with me whom been in a car for hours so with no effort to offer alternatives or solutions while the system was down it was rudely stated to return in 30 min or take a refund Customer service matters most when things go wrong, and this experience missed the mark. A little patience, professionalism, and communication would have made a huge difference. I hope management takes the time to better support their employees during situations like this, so guests don't end up having a negative experience because of internal issues.

We were very disappointed of Best Western Hotels. We check in and give us our room, the bathroom…read morehad this strong smell of Raid, I thought they did because of ants around, next day in the morning we notice roach activity around the room I'm over the furniture. So gross!! We won't ever stay in those hotels, what happened with the great hotels and service they given and having in the pass?

Was in town for a couple of days for a family visit and my son and I stayed here. Staff was very…read morefriendly and helpful. The room was clean, very simple and I appreciate the sustainability. Bathroom was spacious with plenty of counter space. I wish the shower pressure was stronger but that is a preference. The room's AC worked fine, could be a bit loud. I am a light sleeper but that is why I use earplugs. We were on the 4th floor near the elevator but it was not noisy at all. There are water and ice fill up stations, two elevators and plenty of free parking. Breakfast is very basic, but there was a self pancake maker that we got a kick out of. The coffee is fresh- individually dispensed- comes out really hot. Also, there is a restaurant, coffee shop and gas station mart all in the same parking lot. I wish the rooms had smart TVs but otherwise, I would come back for a short stay again.

Great service, very clean and simple. Complementary breakfast was good specially the potatoes. The…read moreonly thing bringing down to a 4 is the TV, stuck with whatever channels are on, smart tvs would be nice for air play but overall everything was good and it helps being so close to a gas station. Very clean compared to other hotels.

I make a reservation for non-smoking room, when I entered the room, it smelled horrible. I went…read moreback to front desk and the lady said that it was the only room left because they were overbooked. The lightbulb broken, door broken, walls dirty, no hand soap, no control remote. trash every and smell bad everywhere.

Xola gotta be paying yall for these reviews. To start the first thing I feel is the moisture in the…read moreair and smell of mold. Walk in the room pull the covers and there was pubes on the bed along with white stuff. You can put to and to together. The room is tiny and everything is cramped up. You walk into the bathroom and you see the roaches keeping you company. Everything is dirty. Oh and to ad there was surgar clumps during breakfast. There is also a lot of drug usage and fighting constantly going on. Pick your own battles because these prices ain't worth it. Wish no star was an option.

The front desk staff specifically Leah was extremely helpful not just for me but for the person in…read morefront of me in line. Leah was patient, professional when explaining everything about the hotel. I am a diamond member and Leah definitely made me feel like a diamond member.

Nef kinda sucks, but the room was nice. My landlord made the reservation because my house needed…read morerepair. She extended the reservation for two days. My husband went to work and I stopped by the front desk to make sure there would be no interruption in my stay. I was told that they needed an additional $50 deposit per day. This wouldn't have been a problem if I had a credit card, I did not. I asked the front desk ladies (very friendly) if I could pay cash. They said no, and rules are rules. I thought of getting a prepaid visa card and they said that would work. Luckily my husband had a friend pick him up for work and left the key to the car. If that hadn't happened, I would have had to walk 6 miles round trip to the nearest store to get the prepaid visa to give the additional deposit. At one point I was warned that my key would stop working if I didn't give the deposit. This would have left my cat trapped in the room by herself, and me locked outside. Lol! Thank goodness it didn't come to that. Nef could have easily taken cash, or charged the additional deposit to either of the 2 credit cards used in the booking. His inflexability and crappy attitude were the only bad part about our stay. The room was quiet, clean and comfortable.

Stayed here once before for work and it was great. Booked a suite with a balcony and didn't…read morerealize there was a jacuzzi in those rooms. The jacuzzi in the room above me was so loud that I couldn't even hear the tv. Sooooo obnoxious. Moved me to a regular room after I had paid to have a balcony. Rooms are very clean though and staff very friendly.

Quiet spot if you are in the area and need to get away. The room was nice, simple and updated…read moreslightly. Slight imperfections here and there but the price was solid. The front desk staff were very friendly and always kept a smile.

My second stay here at the new La Quinta Yucaipa. It's conveniently off of the 10 and a very short…read moredrive into San Bernardino, just across from Live Oak Canyon. Staff is always kind, and I've had no issues from booking on third-party sites. The rooms have always been clean. Our most recent stay, they gave us tons of towels. I was also able to enjoy the complimentary breakfast, which starts at 7am on the weekends. Full of great options too! Quiet, clean, and a perfect spot for your quick stay.

Newly opened hotel located in Yucaipa. Right off the freeway with plenty of amenities. Super clean…read morehotel with a comfortable lobby offering complimentary coffee. The staff were helpful and friendly. Checked in immediately with no hassle. Beautiful room with everything you need. The microwave was a huge bonus as they are getting harder and harder to find. The mattress was firm and comfortable. The AC was quiet and no outside noise was heard. Overall a great experience.