We're from out of town, and had brake issues. They worked to get us in the same day and took great…read morecare of us. Even showed us what was wrong with our old brakes and told us the front brakes would need it before too long, but did not need it now. Fair and honest. I would highly recommend!

Found them 2+ years ago. Best decision I could have made. They are not only competent, but…read morehonest. Their prices are also very very fair. I have two vehicles, a Lexus GS 350 and Volvo XC90 which they've serviced and I couldn't be happier. Brock Pemberton - King of Prussia.

Sam is an excellent man. He's been around the block for 20+ years and does a great job. I brought…read moremy van in for inspection and he took care of it. It needed some work and with his helper he got it done in a timely manner. It need new brake pads, sway bar, and ball joints. The van is a 2009 van and now drives excellent with inspection fully complete!

Excellent & quick scheduling & service no ambiguity, straight to the point and their prices are…read moregreat.

I have had my car serviced by Jeff for about 2 years now. He has done an excellent job. His fees…read moreare very fair and the turnaround time is very good. His wife Tina handles the office work and is so welcoming and friendly. I've been very satisfied with their service.

I just called and spoke to the owner's wife! I don't think she could have been any more nasty. I…read morehave been taking my car to Jeff many times over the last year, never had an issue! Today that has changed. Off to find a new auto repair .

I've been coming to this Pep Boys for a long time and they are always kind and helpful. I never…read morefeel like I'm being taken advantage of and they never recommend work that isn't needed. There was one instance where a woman was there who could not pay for all of the work done on her car. She was about $10 short. She was very upset and I was going to offer to pay for it, but when I pulled aside one of the guys, he said not to worry about it and that they were going to take care of it. That act of kindness was amazing. Sure we hate taking our car in for an oil change or inspection and find out there's more work needed, but they mean well and I've never felt they were trying to get me to spend more money. Great place all around. Also like the coffee and wifi while I'm waiting for my oil changes.

Find a different place, don't go here...I've had much better service at the local Mavis. All I…read morewanted was a car inspection. Found that I needed a repair for it to pass but they could not complete the work before my sticker expired (a week later) and their quote was higher than the dealer I took it to who was able to turn it around in 1 day. Asked Pep Boys when I was picking up the car if I brought the car back within 30 days repaired if they would re-inspect for free and they confirmed that most fees would be waived. I assumed I would just pay the sticker fee. I brought it back after repairs were done because of what they told me. They had my car from the night before when I dropped it off and took until 5:50 to get a text that it passed inspection. I called at 6:00 asking what was going on with my car to be told they were closed and I could either hurry up and get there quick or they would leave the key in my unlocked car. I suspect they would have made me wait until the next morning for my car if I hadn't happened to call at the right time. Rushed over, they charged me for the inspection again and told me the person misinformed me of the fees being waived, then arrogantly said that if I'd had the repairs done there they would have waived it. That was the store manager. I had to call corporate for them to provide a "one time courtesy" of the inspection fee. I will not be returning.

It's been about 12-13 years I've been going to Nick. He is the most honest and genuine guy you can…read morefind in this business. I've had every issue under the sun (my car is from 2012) and while thankfully none have been major (several thousand) he's always willing to help as if I was a personal friend. Every guy knows that when you have a great barber or mechanic, you travel to go to them because you don't trust anyone else. Nick is that guy. So many people getting ripped off by the commercial shops when you could come here and save money and support a local business.

Kiley performed various tasks on my car. He was very honest and did quality work. He provided…read moresuggestions for what the car needs and offered reasonable prices.

Brought John a used car I was looking to buy for inspection. He was incredibly thorough and…read moreexplained everything from top to bottom to me. Pointed out some things and discussed the seriousness of those "issues" in real world application. Hell of a nice guy and WILL NOT steer you wrong (pun intended). I tend to be wary around mechanics, but also happen to be a good judge of character. John's the real deal. Not "grumpy" in the slightest. Can't recommend Trooper Auto Repair enough.

I blew a tire on the Sunday of Labor Day weekend and decided to use Mavis since the location was…read moreconvenient for me, and other tire shops I had used in the past were closed this day. The woman I spoke to on the phone was very helpful and pulled a few tire options for me at different price points. I ended up needing 3 tires since my opposite tire was old anyway and I had another tire with a nail in it! I was happy they were willing to do 3 instead of 4 tires, since #4 was only a few months old. I appreciated they didn't try to force me into a 4th tire just to make a sale. The location is good for waiting there because you can walk to a few places while you wait (Primos, Marshalls, etc.). My wait wasn't super short, but I was really just happy they were able to squeeze me in without anything scheduled in advance on the Sunday of a holiday weekend.

This has been the worst experience. I waa at this mavis to day 6/19/2026. I am deeply disturbed by…read morewhat I witnessed at Mavis Tire. As a Caucasian female, I was appalled by the way a Caucasian manager treated an African American woman. His behavior was not merely unprofessional--it was degrading, hostile, and completely unacceptable. During the interaction, the manager repeatedly called the customer a liar, spoke to her with blatant disrespect, and referred to her as "you people." The tone, language, and overall treatment were offensive and humiliating. Instead of attempting to resolve the issue professionally, he appeared intent on belittling and discrediting her in front of others. Watching this unfold was uncomfortable and upsetting. No customer should ever be subjected to this kind of treatment, regardless of the situation. Every person who walks through the door deserves to be treated with courtesy, dignity, and respect. What I witnessed reflected a serious lack of professionalism, poor judgment, and a complete disregard for basic customer service standards. I strongly encourage Mavis Tire's corporate leadership to investigate this incident and take appropriate action. Conduct like this damages the company's reputation and creates an environment where customers may feel unwelcome, disrespected, or targeted. Based on what I witnessed, this manager's behavior fell far below the standards any customer should have to tolerate. I hope this young lady get the help that she needs. I my self even took her phone number down just incase I can be of assistance