Here's an update from the review yesterday…read more We called to tell them that we were going to dispute the restocking fee with our credit card company and as a courtesy we wanted to let them know and give them another chance to remedy the situation. After speaking with several people, eventually we got to Lucas who facilitated the refund. He advocated for us and even went to the trouble of calling us back after he was able to secure the refund. We appreciate his help and empathy in resolving this issue.

Had the exact same experience as CC. Have been a loyal customer for years. Purchased bare root…read morestrawberries in April They arrived dead. (I've ordered enough bare root berries from them to know.) I flagged it right away with customer service and planted them immediately in good soil with work castings and daily water. Nothing came up. They gave me the runaround for weeks and then Karen told me me they wouldn't refund unless I dig up the plants to show them the dead roots. What? The plants never came up, I have no idea where to dig, and they'd be rotted out by now anyway. Karen is a poor representative of the company and this policy makes no sense. I'll now be taking my business elsewhere.

11/6/2024 - THIS BUSINESS APPEARS TO BE CLOSED! Loved these guys and visited often, super…read moresurprised to find them closed today. I looked inside and the warehouse and office are completely cleaned out with no notice or further details on door. Such a loss!!

Very helpful small local business. Soil samples accepted and sent off to the lab for analysis…read more They have everything you need for mak

These guys are top shelf: helpful, well informed, and they carry their own brand of high quality…read moresupplements. I'm so glad a friend turned me on to them. I'm expecting my best crop ever!

Hands down my favorite stop for top quality soil, liquid fertilizer, and amendments. I drive an…read morehour and fifteen minutes because of the quality product and the friendly/knowledgeable staff. I've never had a problem with their products. In fact the opposite. I've had amazing results because of Vital!

I was very happy to purchase my greenhouse from Karmen. She and her staff are very knowledgable,…read moreprofessional and courteous. The greenhouse is high quality and I would purchase another greenhouse from Karmen's Garden and Greenhouse again if the need arises. Keep up the good work Karmen, Gabe and Kimi. KK

they were about to say they were closed when there was one minute left on the clock....they changed…read moretheir mind....thanks.

This is the "to go to" place in Nevada City. So many treasures to see it is mind boggling. Even…read moreif you think you have seen it all, there is always some new surprise. And now, they have brought in an entire new collection of things. Go there if only to look. (Almost guaranteed you will find something!)

I absolutely love this place!!! They have fabulous items, plants but my favorite.... The soaps,…read morelotions and scrubs. I have tried countless natural soaps, lotions and scrubs. The Angle Homestead products are the best. Don't believe me try it for yourself and see how much better your skin is with quality, natural products.

We are new to the area, they were well informed and prevented gardening mistakes. Was given a GC…read moreand the selection of plants to choose from was outstanding.

Large Variety of veggies, friendly staff and nursery is clean & neat. Plants all looked wonderfulread more

My boyfriend went here for flowers, they were so beautiful and lasted a long time before I decided…read moreto dry them. Which they still smell amazing!

The customer service was horrible. I have never been treated so poorly. If they didn't want to take…read moremy order they should have said they had no availability. Instead she cut me off, spoke over me and Didn't even give me the opportunity to decide on colors just blurted 2 colors out for the first bouquet and I felt so shocked I just let it go, was annoyed I wanted to pay over the phone instead of at pickup when asking for my cc she said card abrasive with no warning after she placed me on hold with no warning. Sadly this left a horrible experience and it's truly sad because my flowers did turn out great. However how you treat your customers really does matter. Regardless if someone spends 5 dollars or 5000 respect matters, your tone of voice matters.