Professional ! Friendly ! Quick visit ! Caring ! Loved…read morethis team. They provided excellent care for my Dad. Great big Thanks Mallory, Kristina, Reba And Michelle.

From the owner: "Hometown Urgent Care & Occupational Health offers fast, affordable and convenient healthcare for…read morethe whole family. 7 days a week with extended hours, we're here for you when you need us! Don't spend more on the healthcare you need, Hometown costs less than an ER visit or a trip to a hospital-based urgent care."

We have been to this facility 3 times and never had anything but a good experience. I saw Brent…read moreDarner this week and he was extremely helpful, took plenty of time with me and even came back to the room when I had an additional question and gave me a detailed explanation. I later had a question about the prescription and the receptionist went and asked him about it and gave me an immediate answer. I have found all staff here to be kind, compassionate and helpful.

Brent Darner never even introduced himself. His exam was rushed, and he seemed to be lacking in…read more"people" skills. He was totally incorrect in his diagnosis because he didn't seem to listen to any history that was given. I would not recommend him at all. On the other hand, the office staff was very friendly, helpful and competent.

WORST HEALTHCARE TEAM! you have ONE job, and that is to help people! if that isn't what you want to…read moredo then find a new job! my grandma came in there with a swollen neck/face and they looked at her asked her why she was there and ask her why she didn't go to her doctor. no human being should be treated this way ever, let alone an old woman. she is now admitted in the hospital, can't swallow or eat drink anything. it's effecting her breathing. she is waiting on tests to be done, and another scope down her throat tomorrow. this clinic should lose their license.

Very unprofessional. Find another place until they replace staff. From check in to actual Dr visit…read morewas rude and unhelpful.

Made an appointment online, was called back promptl, very friendly staff, knowledgeable and in and…read moreout in less than 30 min.

Staff is super friendly and doctor was knowledgeable. Did a great job of taking care of us!read more

Love the doctor here. She's always great and so sweet. Have been coming here for a long time! It's…read morealso always SO clean.

I brought my mother here with a case of hives. The staff were all very courteous and the doctor…read moretook good care of my mother without rushing. We were able to get in and out quickly.

I had heard a lot of negitive things about this hospital but It was a Sunday evening late and it…read morewas pouring down and I was suffering horrible headaches and a nose bleed since I bumped my head a couple days before so I thought i would just run out there since it was close to home I have to be honest, it was sooo clean and the staff couldn't of been any nicer. I was treated for a concussion and had. CT scan and got the results back fast and I was very happy with this place. It's like a step above a urgent care. I don't think I would undergo a serious surgery there but it was nice

I was admitted into Upper Valley Medical Center from the ER. The physicians, nurses, lab support…read morestaff, admissions personnel were very kind & compassionate, yet professional! Tests were conducted quickly & the results were explained to me upon their conclusion. There is nothing that they could have done to make my stay more comfortable! Very pleased!!

I sat and waited for over two hours with an appointment and was not able to see the doctor had to…read moreleave.

I was a few days away from a business trip to California, and I needed to see a doctor. I was…read moresuffering from a skin condition in my scalp that was bothersome and painful. I did not have time to see a dermatologist as the earlier appointment was well after my time in California. I needed immediate relief. I was in Fort Wayne and decided to go to Physicians Urgent Care as it was listed on my insurance plan. I came in and asked to see a doctor. After filling out some paperwork, i waited my turn. I noticed most of the people in the urgent care that day were people to do mandatory testing for work. After about 20 minutes, I was taken inside and spoke with a nurse and told her my issue. She saw the problem and said a doc would come in a bit. Another 15 minutes later, spoke with the doctor and explained the situation. He prescribed me some doxycycline and prednisone. After a few days of taking the meds, I was in good shape. If you need to see a doc quickly but its not something for the ER, go to Physicians Urgent Care!

If you need imaging and lab, they are the BEST! Super fast and friendly. I have been there numerous…read moretimes and they have always been on the ball.

I just love this office. The registration is always quick and the ladies are super friendly!read more

My boyfriend came in with severe arm/shoulder pain, a headache and a fever. The doctor finally came…read morein and then asked us what to do as if we're the "professionals". Such a horrible experience we walked out. Do not go here. Ever.

First got there waited ten minutes on the receptionlist to get of of phone, Had a 8 am appointment…read morewhich finally called my name 35 minutes later.was there for pulmonary physical,had to do a eye test, the RN asked if I wear glasses I said yes .She asked if I had them with me and I said no then she was very RUDE and got on me for not wearing them,which I don't need to wear if not doing teadious work.She made me feel like I was a piece of crap. Then the next test I failed because My bronchitis is flared up due to the weather change.Couldn't exhale enough air.Got to see the Doctor and he said you don't have Bronchitis just allergies at this point I'm like Ok you tell my Doctor that and I didn't know you can get pneumonia from allergies,but I do know you can from bronchitis I've had pneumonia 2x from bronchitis.They hire some of the Rudest people and knowledge lacking doctors .

While the ER is fantastic, the surgery team I was provided with for a recommended gallbladder…read moreremoval was awful. I had my surgery rescheduled at my request so I could have time to care for my dad as he's not been well. I was unable to return the call to schedule labwork, I reached out to the scheduling to clarify a few things regarding my not scheduling the labwork and to explain a few concerns I had. Central scheduling cancelled my appointment with the surgeon for pre-surgery weight check, ignored my provided information about my shunt, kept saying they would have to send me to another hospital because I'm ONE POUND over the weight limit, and also called this hospital by the old name, thus sending me to the wrong website to a hospital 2 hours from my home when they really mean one 30 minutes from me that is under a new name. I write to the office to try and clear this up, I get a reply of "Surgery cancelled at your request" and they did not address ANY of the concerns I laid out in my message to the office. So now I have no surgeon for my gallbladder, all thanks to a lousy office that can't respect the fact their patients can't always call back right away. The lab work wasn't required until 2 weeks before surgery, they called me 4 weeks before hand, for lab work that could change in two weeks time. Premier was willing to work with me on my schedule for a previous surgery, without any of this mess. So thanks for nothing, Kettering.

I have had previous good care at Kettering Health Troy's ER. Not sure what happened last night but…read moreI had the worst experience of any ER I have been to. Yes, they were somewhat busy but while waiting nearly 3 hours in the outer waiting area, only 1 patient was discharged. Finally after a 3-hour wait, I was taken to a room where I sat for another hour with absolutely no one coming in. I heard a nurse telling someone (doctor?) that another patient was saying he was going to leave and that person (doctor?) said "Oh well, we only have one doctor on the floor and we are doing the best we can so if they want to leave let them, I don't care". After an hour in the back with no interaction, I told a clerical worker that I would probably just be going. I heard that person interact with the same lady and she once again said "He can leave. Let him. I don't care!". I got ready to leave without being seen by anyone and a worker said "Please wait while I find your nurse". So I did. No one ever showed up. So after 4 hours, I had not been seen by anyone and so I left. Walked out of my room, past the staffed nurses station and no one said anything. When I got to the lobby I told the ladies I was leaving and, to their credit, they said they were sorry. Not sure why they only had one doctor but that is their problem, not the patients. If they were unable to staff properly they should have shut it down and only took ambulatory patients. Also, I went to Kettering because their website said they had a 51 minute wait. 4 hours later I walked out without seeing anyone. If your times are not correct, don't put them out there. I arrived 20 minutes after seeing the 51 minute wait time so, no, it did not "fill up" until after I got there. All in all I can understand some issues, but the "I don't care, let them leave" attitude given was unacceptable. I won't be going back.