I haven't been to Quest to get blood work done for quite awhile and some positive changes have been…read moremade to make the experience much better. First of all - Quest now has an app for your phone that can be downloaded for free. You make your profile including your insurance information. Once that's done you can make appointments through the app and get your lab results when they come in. Very handy indeed. Once your appointment is set they will confirm your date and time via email and send a reminder. On the scheduled day prior to your appointment you will receive a text message with a link to sign in upon arrival. This expedites the process. Secondly, the inside the waiting room has changed. Plenty of seating with a computerized sign in center for those who don't have their app. There isn't any lab techs out in the waiting room to sign people in or take insurance information. The door to the phlebotomy cubicles is locked with a numbered lock to get in. When it's your time a tech comes to the door and lets you in. In each cubicle there is a computer which they input all your information including insurance which the patient verifies if correct. My tech was Jenny and she was excellent. Great personality and wonderful for getting my blood which is very difficult to get. One stick which I hardly felt and a quick five vials later I was finished and out the door. All in all a great experience for a necessary procedure. I will need to ask for Jenny the next time I have to go.

I have been a long time patron of this lab, and in the past this business was very efficient…read more However, my November appointment was not satisfactory. When one goes in for a blood draw, they are usually fasting, and I was without my coffee which didn't help my mood. When I arrived the check in line was thick. Apparently other people were caught unaware of some new policy regarding the check in, I found out why. Instead of being able to just enter a confirmation code I was given when I made my appointment, the system needed my driver's license as well. So I had to get out of line, go to my car and get my ID. The young lady was nice, but her stick left me with a bruise for over a week. The result came in E-mail not all at once within 24 hours, but in bits and pieces over four days. I don't know what has happened to this provider, but I doubt I'll go back!

I came here for a sneak peak at 12 weeks and followed up with a gender reveal at 16 weeks. I had my…read moresonogram with the owner both times. She was very friendly and offered me a discounted price for coming back for the gender. She was easily able at 16 weeks to tell me that we are expecting a little girl! (She told me she can detect this as early as 14 weeks if baby is in the right position). I had a wonderful experience here!

This place is absolutely incredible! The owner/ultrasound tech is so friendly, professional, &…read morepersonable. I highly recommend this place to everyone!

Praise God that I NOW have an imaging center nearby me here in Crystal River that I can rely on!…read moreFrom Abigail who took my insurance information and scheduled me NEXT DAY for an Ultrasound to the technician Taylor, it was a great experience. I believe that they were trained at Disney University (incognito...LOL). I used to feel that way about a nearby imaging center but when I couldn't get a chest x-ray till months later, I knew that it was time to "move on". Excellent customer service and welcoming staff here also. This is my new imaging place and I'm so grateful that it's a lot nearer than my Homosassa place that I began going to several years ago. Keep us the GREAT job, Crystal River MRI! You are all amazing! A+

From the minute we walked in, we were greeted. They took care of my mom very well. From the front…read moredesk staff to the x-ray technician they were all very polite and respectful. They are amazing and I highly recommend them.

My doctor ordered an ultrasound test done for me at sugar mill diagnostics. After the ultrasound I…read morewas told it would take two to three days to evaluate and send results to my Doctor. It's now been 11 days so far and they don't answer their phone when I call or when my doctor calls. I have call about 5 times with no success. My doctor's office said they're difficult to communicate with. In the future I will go somewhere else and never go there again.

They don't answer the phones, or return your calls. Nor do they respond to emails…read more The receptionist is not the most friendly.

Staff & Doc very personable, explains everything ahead of time…read more Highly recommended. A bit of a haul for me (Silver Springs) but worth it!

Been here several times for xrays of back, hips, etc...very thorough, quick service, never waited…read moremore than 10 minutes for appt time, also walked in for an xray, great place, love going here!

Talk about a ritzy office!…read more Of all of the 6 (six) Lake Medical Imaging offices in the central florida area...this office is by FAR the fanciest. This is the one that is located next to the Brownwood Hotel and also... just for reference... Wolfgang Puck restaurant. There is also a Starbucks in the very near perimeter. The ladies that work at Lake Medical Imaging (Brownwood location) where extremely attentive to my mother as they got her ready for her CT scan. For the first time ever ... I didn't mind "hanging out" in the office there while I waited for my mother to finish her CT Scan.

All our interactions here have gone as well as could have been expected…read more Facility is relatively new and spacious. There is abundant parking. All the staff are quite pleasant. Main waiting room is not cramped * cough cough, unlike National Pain / Lady Lake *

My doctor ordered a CAT scan so Citrus Diagnostic was on my insurance plan as a provider…read more The outside has a nice handicap ramp which makes it so nice for disabled people to get into the building since it's a little high up because downtown Crystal River gets flooded during storms and hurricanes. Inside the waiting room is large with plenty of seating available and the reception desk is located at the far end of it where you go to sign in. A sign states to wait several feet away if another person is at the desk. This idea is great - it gives the patient confidentiality. My wait time was short before I was called back for my procedure. It was a little bit of a walk back to the CAT scan room and I passed by restrooms for patients conveniently located near the front. My CAT scan tech was very nice. He went over the entire procedure since he could tell I was a little apprehensive about how it worked. The procedure took only a few minutes and he explained everything that needed to be done, he even helped me sit back up since I was a little dizzy. The front desk personnel were also friendly and professional as I paid my co-pay. All in all a very good experience where I felt well taken care of.

What a shit show they don't issue discs CD of your MRI can't share the images with anyone they…read moredon't use PowerShare with Advent hospital How do I get my MRI images

the best experience! The people are so nice and friendly and kind, unlike Spring Hill MRIread more

In this day and age, how do you not have a website or a way for patients to pay a bill online? Lets…read moreget with the times!

Quick and easy scheduling, quality care and test results delivered to my physician promptly and…read moretimely

Sent a referral to them by my PA with the note STAT. They gave me an appointment a month in the…read morefuture. Guess they don't know the meaning of STAT. Called another local facility and got in the next .morning. Pictures were read immediately and the PA and Doctor had a diagnosis within 2 hours.

Superstar Energy at Gulf Coast MRI…read more I was in severe neck and shoulder pain and needed an MRI ASAP. My doctor originally sent the order to BayCare, but the soonest appointment they had was a month away... at 5:45 a.m. on a Sunday. Absolutely not. So I started calling around and Gulf Coast MRI got me in the very next day. Immediate win. From the moment I walked in, the ladies in the office were AMAZING. This was my first MRI ever -- and I ended up needing two -- and they walked me through everything step by step. They were so kind, so patient, and totally held my hand through the whole process. They didn't take my insurance insurance (but they do take some), but it was $300 per body part, and honestly, between my HSA and what I would've paid toward my deductible anyway, it probably cost me the same (or less). For next-day service? Worth. Every. Penny. The machine is loud (no surprise there), but they let me jam to 80s music the whole time, which made it way less intimidating and honestly kind of a vibe. I walked out with two CDs in hand and they let me know my doctor would have the radiology report within a few business days. Efficient, friendly, professional, and just overall great humans. If you need an MRI and don't want to wait weeks while living in pain, this is your place. Total rock stars!

The BEST. Highly recommend. My doctor recommended I call Baycare to schedule a brain MRI. 12…read morefacilities and Baycare couldn't get me in for 7 weeks and that was at a facility three towns over. I called Gulf Coast Tarpon Springs who was also on my insurance and they got me in the next day. Great staff.