They were very helpful! I highly recommend. Father, daughter team knew their stuff. I'll call them…read moreagain

Over many years we have used OWH for two replacement cycles of our two heaters. Dan is very honest…read moreand straightforward, and extremely knowledgeable about water heaters. This week we had an issue with one of our heaters, and Dan and Allie came with a $300 repair kit and a $1,600 replacement water heater. Dan quickly saw that the gas valve replacement kit would solve the issue and immediately went that route. Eight years ago Dan revealed the "secrets" of making a good water heater last a good long time: 1. Keep the temperature setting constant, even if leaving the house for an extended period. This keeps the water tank from contracting and expanding due to changes in water temps. 2. Check the anode yearly and change when necessary. Owner manuals tell how and why. 3. Run household water softener systems at the lowest possible setting. Such systems are the enemy of water heaters. OWH's prices are below others I have checked. Water heaters are very expensive in Utah now because of our rules requiring ultra-low NOX heaters to be used in accordance with California regulations (yes, California). Ultra-low NOX heaters are ultra-expensive.

Every interaction I've had with Expert Services technicians and office staff has been top notch!…read more They were quick to respond, listened to our concerns, made thorough inspections and evaluations, and offered different options to work with us within our budget. Mark was exceptionally good in the work he's done at our property. Very respectful, friendly, explained things well so I could make a good decision on what was most pressing and urgent to be done, and what could be put off a little longer or longer term. I highly recommend Expert Services for plumbing, and HVAC work!

Mark was amazing I couldn't believe how quick and tidy he was. I've used this company a couple of…read moretimes and have been pleased with there work, it's guaranteed for 2 years

Howard was the best! He came urgently and helped us with our leak. Not to mention he educated us on…read morethe issue and found a restoration company for our next step. Thanks Howard!!

Howard did an amazing job troubleshooting what at first I thought was a straightforward slow…read moredraining sink. He thought through all the solutions from simplest to a more long term solution. I appreciated the Ben Franklin website self-help tips and techniques; all the things one should try before you call for help. That and them not being part of the big box marketing machines that call themselves plumbing companies is why I called them. Communications before, during and after the visit were great. I'd recommend and use Howard again for all my plumbing needs.

I'm VERY pleased with Aaron's work. He went above and beyond my expectations. He was fast and…read moreresponsive, made excellent recommendations, was super knowledgeable and recommended solutions to issues which had stumped other plumbers. He gave me pricing up front which was lower than the competition. He replaced my water heater in record time. My dog loved him too. The cherry on top was he didn't charge me to quickly fix an extra something under my kitchen sink - WHAT A CHAMP!!! Thank you so much. :D

Quick, efficient and great prices. Everything was done to code and within budget within 24 hours of…read moreinitial contact. Couldn't ask for better.

Jeff and company were very professional. I needed help with my dishwasher leaking and clogged…read moregarbage disposal. And they knew right away what the cause was after inspecting. And, they resolved the problem right away with a couple of fixes. I am very happy with the help and service and more than happy to get the invoice. But, they don't want me to pay for anything and just said "Don't worry about it. Welcome to the neighborhood". That is beyond super nice. I also liked how good they are at explaining the issue and genuinely took the time. They also gave me consulting and estimate for my old water heater replacement. I trust their advise and will definitely get my water heater from Pando Plumbing.

I wasn't expecting a great experience when I started getting bids for a water heater install. Gotta…read moresay the entire experience with Pando plumbing was A+. They were fast, efficient and professional. Jeff was nice and involved start to finish, Chris in the office was the same. Austin was great as well! They really took pride in their work and delivered! In today's world a business that does what they say? Thats a crazy idea! If you have a plumbing problem you might want to consider these guys.

In 2024, Nearby Plumbing visited our home to answer questions, inspect, and provide a free estimate…read morefor several issues related to our new home's plumbing, gas line, and sewage ejector pump. Different plumbers were used during our home build, and unfortunately, those other plumbers took costly shortcuts on our home. We had something come up, which required postponing the work for about a year, but Nearby Plumbing happily returned and provided updated estimates, answered more of our questions and again didn't charge us a penny. We scheduled the work and Nearby Plumbing helped us fix a gas line that was leaking in a few locations inside of our mechanical room, added a missing service valve to our sewage ejector pump and also upgraded the pump to include a grinder (reducing chances of a clog and sewage backup), added a wifi monitoring alarm to the ejector pump (to alert us in case the pump ever fails), and added a hose spigot to our mechanical room to make filling up emergency water storage easier. Nearby Plumbing was great to work with. I appreciated their patience with scheduling the work on our timeline, the way they listened to our questions and concerns, and their solutions to correct the issues that our builder and original home-build contractors left us with. My wife and I have learned that finding contractors who are honest, good at what they do, and who treat your home as if it were their home is less common these days. I'm glad we found Nearby Plumbing. They are our new go-to plumbers! :-)

When our water heater failed I called Nearby Plumbing first thing in the morning. Kris and John…read morewere at my home later that day and completed the replacement of our water heater in just two hours that afternoon. They were professional and efficient. Be sure to request that their four-legged assistants join them! Highly recommended!

Don't waste your time! The 1st appointment they made with me, they missed because they said they…read morehad an emergency. Okay. The 2nd appt. they missed, they said they needed to pick up a part and the supply store was closed. The 3rd appt. they missed, they said I'd get a discount due to two missed appt's but they just never showed up.

Brent was awesome from the beginning of my contacting his company, until he had finished his job…read more He came out to give us a quote on a bathroom sink that wasn't draining. The pipes had already been cleaned under the sink, but it turned out there was a blockage in some old pipes in the wall. He came back the next day and opened up the wall in a bedroom behind the sink in the bathroom. He was able to clean out the pipes and replace a pipe that had been corroded and ended up breaking during the auger process. Brent and his coworker worked quickly to diagnose the problem and also cleaned up everything before leaving. I was very impressed with his work ethic and thoroughness with the job, as well as his honesty regarding what needed to be done. He gives a two hour window when he is coming to allow you to plan your day and his time for scheduling is very reasonable and not far out. Sometimes same day, or a few days later, depending on the situation. I will definitely call Brent again when I have plumbing problems that need to be fixed.

explained all the possible repairs and provided a very reasonable quote. He came out and was able…read moreto resolve the issue without any repairs needed. I appreciated his honesty and he was very knowledgeable. I would definitely use RG Plumbing for any future Plumbing needs.   Rick with RG Plumbing was responsive and able to come to my home on short notice. I had an outside faucet that myself or my son couldn't turn on. Rick explained all the possible repairs and provided a very reasonable quote. He came out and was able to resolve the issue without any repairs needed. I appreciated his honesty and he was very knowledgeable. I would definitely use RG Plumbing for any future Plumbing needs.

Was extremely rude when I called and I told him my problem of drains backing up in my basement and…read morewas wondering if someone could come take a look. The response, a very irritated: "I don't clear drains. keep searching for someone that clears drains." I don't know dude, I'm not a plumber, I have no idea what specialist is needed, I was just trying to respond to your aggressive advertising. I've got three bathrooms that need to be completely remodeled, guess who's not doing them...

I needed my water heater replaced. The technician was great. Gave me a bid and explained to me…read morewhat would be included. Said he could do the job while he was there. Finished the job quickly and I have hot water again. I recommend them.

I had 4 bids from multiple service providers. I really liked the bid the honesty and the promptness…read moreof salt city plumbing. I felt like the technician was fair, honest and knowledgeable and was really happy with the results of service.

I've been a Scott Hale customer for many years now. They've done many jobs for me and they also…read morereplaced my water heater, furnace and AC unit when they conked out. The old furnace went out the day before Thanksgiving one year, and they had a new one installed and running the same day. I appreciate the employees who have provided good service over the years. In the beginning I referred friends to SH, saying they are not necessarily cheap but they do good work. (Looking back, I realize however that I overpaid for the new water heater and other some other major expenses, I was just naïve and didn't do due diligence. More about overcharging below.) That being said, I've given up on SH. Too often my encounters with its employees go wrong. The person they send may or may not have experience with my issue, and they never ask for help from other employes. One recommended I have a new air intake installed (he came twice and couldn't get rid of the awful noise) and when I finally got a different guy over, he fixed the whistling noise just by recaulking the area; it was gone in minutes. Another guy made excuses for the (unsupervised) people who ripped up large patches of drywall because they didn't know to go through an interior wall; SH paid for the extra drywall repairs, which I appreciated. Another guy freaked out about the "sewage" he imagined must be under the board beneath my sink (there was none). Another couldn't tolerate me saying that I had never had a leaky condensation pipe until they replaced the AC. My 10+ years in my home meant nothing, and this is consistent: many times the repairmen will not give credence to anything I say, and however neutrally I state it, react as if I'm challenging them in some way. The latest incident is the $1800 estimate for replacing my kitchen sink (labor only). The guy said it would take 2-3 hours to remove the old sink (!!) and added that he would "cap the pipes" so I wouldn't lose water to the rest of house. I mean, there's upselling and then there's just BS. The plumber I hired removed the old sink in 20 mins and is charging a few hundred dollars for the whole job (including installing the new one). And of course the water to the house didn't have to be shut off, there are valves right under the sink. I'm really appalled they would just...lie.

We called with a leaky waterline in our basement at 8:00 a.m. By 4:00 p.m. same day, we were…read morecompletely back in business with a brand new pressure relief valve. Our tech was Donovan Romo. He was on time in the given time window, knew his craft well and fixed our emergency water leak in a timely fashion. We liked the fact that you get 3 quotes, and we went with new parts, as our house is 20 years old. Price quoted for the work that was done, was fair and even discounted a bit. I would rate Scott Hale Plumbing as a top shelf business, where you get equal top shelf service. Also, Donovan was a great tech. Thank you... Matt H