We were looking to replace our 28-year-old, builder-grade siding that was showing signs of water…read moreretention. After getting four quotes, I came to realize that each company pretty much has one type of siding they recommend and install. For one company we interviewed it was LP (engineered wood), for two companies it was Hardie (fiber cement), and for the last company, Superior Industries, it was a material we hadn't heard of before: Gentek ALIGN Composite Cladding (aka Alside ASCEND Composite Cladding). I was initially skeptical because I hadn't come across it in my research. How good could it be? Turns out, amazing. Really glad I called Mike to come take a look, as otherwise we would have ended up spending a lot more to get a not-quite-as-good product. Superior Industries replaced all of our siding, soffits, and facia, and aluminum-wrapped all new trim boards for us. They did precise, high-quality work and it really shows. Communication was good throughout and the guys who did the work were friendly and competent. Mike only has a couple teams, so these guys have been with him for many years and really know their stuff. They listened to everything I had to say, they consulted me when there were any decisions to be made, and they answered all my questions. Everything looks great and we are very pleased.

Inferior Product Installed…read more I needed new windows for a remodel I am doing in my daughter's condo. I contacted Superior Industries for one of three quotes I received. Mike came to respresent Superior. Mike and I discussed in detail about the color of the windows. I probably told Mike at least a dozen times "I need brown windows," "The windows must be brown." Not once did Mike speak up to tell me the windows he had in mind would be white inside. I fully expected the windows to be brown inside and out. Mike emailed me a work order where he added "white inside" to the description of the windows. I didn't notice this detail in the work order, but at the same time, I did not approve or sign-off on this work order. I approved the install solely on the promise of brown windows at a quoted price of $11,262. What business person would believe that simply sending out a work order, with no sign-off by the customer, indicates acceptance by the customer? The windows Superior installed are much cheaper windows than all-brown windows would have been. I accepted their quote believing I would get all brown windows. Quotes from the other vendors indicate brown and white windows sell for three to four thousand dollars less than all brown windows. I overpaid by three to four thousand dollars! I entered into agreement with Superior in good faith. I did not get respect or good faith in return. Instead, I got an inferior product where a much better product was promised. I will never do business with this company again. Update to Mike's response: What contract? A contract is a document where both parties sign-off agreeing to the terms of the contract. My signature does not appear on any such document. The email Mike references approves only the quote based on a promise of seven brown windows. I never approved the work order via email. I challenge Mike to post here any proof that I signed-off or otherwise approved the terms of his "work order."

Worst installation combined with sub-standard product couple with bad service. Installed 11 windows…read morealmost a year back and all the window trims are rotting and also the windows are fogging up. When called, they flatly rejected to take the ownership and even den to come take a look. Please refrain from even talking oto them.

I bought 4 basement windows that were by pass style. The install them with half screens. Its been a…read moreyear of begging and they want me to pay $573 for screens I should have gotten originally. The entire experience has been awful. This company makes money by abusing their customers. The install was never inspected, the installers did not speak English and left huge shards of glass on the floor. I should have spent the extra money and used Renewal by Anderson. My entire home is Anderson and they honor their warranties. Do not support Champion windows. The customer service people are the worst nasty people you will ever talk to.

My issue was resolved after Lifetime Windows remeasured the opening and adding 1/2" to overall…read moreheight around November 2022. Now, the window is the correct size (see photos). There is no extra "trim coil" at the top to fill the opening. (note: some trim coil is required around any window frame along with insulation and sealant.) I am updating my rating to 4/5 to account for the trouble I had convincing them this was the right thing to do. Kudos to Lifetime Windows for ultimately replacing this at their expense. I will report the same to the BBB. FYI, nobody asked me to update my review. I only want to be fair and complete. The windows they sold me are very nice. The window itself was never in question; just a problem with my measure and install.

Communication is very poor and seems to only happen when initiated by the customer. Squeaky wheel…read moregets the grease. Ordered a whole house of windows through Costco October 2025. Job is still not complete. Have been back 6 times due to broken frames, broken locks, hard to open (sticky window's), and sealant around glass. Told they don't clean windows during installation , that's the customers responsibility. Lifetime has been accommodating with service calls, but most of them could have been avoided. My experience is not what I expected from Costco, Marvin and Lifetime.

Excellent communication from start to finish. Got out to my home when they said they would,…read morefinished the job promptly, showed me nice before and after pics of a great job they did, excellent value. I'll use them again.

Fixed a section of damage siding. Eugene was extremely easy to work with and professional and went…read moreabove and beyond. Very happy with the job and reasonably priced.

Relentlessly will call you with spam, will do incredibly poor work and leave damage behind. Will…read morenot be a good decision to use whatsoever! Absolute garbage company who will attack you over the phone.

Came to my door, noted the NUMEROUS no soliciting signs, continued the sales pitch and finally had…read moreto tell the guy I wasn't interested and ask them to leave my property. The guy was going to leave his card and a marking thing...literally yanked it out of my hand when I was in the process of taking it. This was one of the most deeply unpleasant interactions with a door to door solicitor. If this is how they deal with potential customers I can't imagine how they would have treated me as a customer.

Super happy with the vinyl siding done by Josh, Jimmy, and Nate. My husband and I interviewed…read more*seven* different companies before choosing JM. Initially we considered painting or siding. While the latter is more of a financial investment than the former, we realized that the exterior was jonesing for serious cosmetic surgery, and the end product would look exponentially better with brand new vinyl. We are super happy with the result. Look below for before and after photos. We are hardly recognizing our own house, it's so easy on the eyes!

Josh and Paul did amazing with our bathroom renovation. Josh was patient, responsive, and flexible…read moreto negotiate, answer questions, provide expertise and it helped us with making our decisions. Paul did amazing on our bathroom. The tiling looked great, the bathtub, vanity, toilet were all installed correctly. Will definitely hire for our upstairs bathroom renovation!

We needed to replace a few rows of shingles on our roof. Manuel and his team did a great job at a…read morefair price.

I had my roof & gutters replaced. They did the roof (tear off & replace) in a SINGLE DAY! They…read moreworked hard to avoid any mess (drop cloths around the exterior, etc..) They even walked around with magnets several times to ensure no nails were left to cause problems. The were very informative and answered all of my many questions. Dealt with my insurance and followed-up with any questions I had getting forms for them to reduce my rates. The gutters took a few more days as these were subcontracted, but also turned out beautifully. I highly recommend them!

I've had WestPro come quote the same job twice, once in 2023 and once in 2025. It was two very…read moredifferent experiences to the point of being hard to believe it's the same company. The job is for removal and replacement of soffits, fascia, gutters and downspouts on a 1-story ranch with 200 linear feet of gutters. In 2023 a woman came out, did the walk through and then sent me a quote with details about the materials, a cost breakdown for each part of the project - quantity and cost for removal of gutters, removal of downspouts, installation of gutters, installation of downspouts. It was very professional (I work with contractors and job bids for a living) and provided all the necessary details of the cost. In 2023 they refused to address the soffit and fascia so I declined to move forward with them. In 2025 a man came out, did the walk through and then insisted on setting up a follow up appointment to walk through the project quote. I did not receive the info packet ahead of time and was disappointed by what I received - a detailed project description for siding work (presumably for the soffits and fascia but the material was specific to siding installation which isn't relevant to either of those locations) with no scoped quote for any aspect of the project. There were no details of the materials to be used or breakdown of the cost specifics. The dollar amounts were hand written into a spec sheet of "good / better / best" (photo attached because I don't even know what to call it, it's definitely not a job quote). I understand that materials costs have changed significantly and the job might cost more today than two years ago, but if you're going to waste my time with a second meeting to quote the job, actually quote the job. So your experience with WestPro may entirely depend upon the person you randomly end up with as your project coordinator. Homeowner be wary. I'll update this review when I've heard back with legit quotes and decisions on a path forward. For now it's a very unimpressed meh.

Appointment scheduled for estimate quickly. Project Consultant arrived on time, and was so helpful,…read morehonest and professional. Really appreciated the professional advice and prompt assistance!