Milie and Brandon have been instrumental in helping with our roof and siding replacement after…read moreexperiencing storm damage. Milie has been on top of communication with us. A team of skilled and courteous craftsmen completed the work on both our roof and siding, using high-quality materials. The finished jobs are beyond our expectations! They also worked directly with our insurance inspector to help get the maximum benefits. We would highly recommend their services!

Tanner and Brogen were great to work with. They facilitated the claim process with our insurance…read morecarrier. We had several different items done, and all of the teams were efficient, respectful, and did a good job cleaning up after each job. Tanner and Brogen were responsive to our questions and concerns. Would highly recommend.

This is one of those northshore sleazoid businesses you really need to stay away from due to lack…read moreof skill or professionalism. My family's been using them and it's been progressively worse to the point I had to get the IL Attorney General's office and the BBB involved. Whether it's HVAC maintainence or roofing they've been nothing but trouble and downright abusive. Most recently they put $3000 on an elderly family member's credit card for a routine A/C check with no parts or repairs, then said he could get the money back if he bought a whole new system from them. (A/C checks are about $100 national avg.) Prior to that they misdiagnosed a furnace part (draft inducer) as having high amps and about to fail at any time, recommended a new furnace. The furnace and draft inducer have been fine 14 years since they said that. Before that they did a sloppy roof job by actually nailing shingles over the old shingles, much easier for an unskilled roofer except that the old shingles start rotting between the new shingles and the membrane. Please find a more reputable company like Cahill, etc. for furnace or a/c maintenance and anyone else for roof work.

LR Gregory sent a technician to my home, who got my A/C working the same day! Unfortunately, the…read moreentire HVAC system shut off the next morning. We called back & left a message asking them to return and help us out. I imagine they were busy on that day as it was 84 degrees, it's been a week without any follow up. After returning from a long day at work (to be followed by another early morning), I was able to solve the problem! It turns out the work was left un-finished, and the HVAC would not function due to some electrical tape. I'm not an expert, but may I politely suggest using better quality tape next time, or putting the MF'ing furnace back together. Thankfully, I was able to complete the job late the same night by removing the electrical tape placed over the safety switch, and then used a screwdriver to reassemble the cover, which then closes the safety switch. Still haven't heard back from my 2nd follow-up call and the photos I'd provided. In reviewing the bill I see I only paid for a diagnostic and the materials, but I think they should make it explicit if the customer is expected to help out with labor. Maybe shop around?

We had an amazing relationship with Steve and felt this company was organized and competitive. We…read morereally appreciate all the work that they do.

We needed a new roof and contacted 3 roofers. Tu Construction won our business without hesitation…read more The free inspection was prompt (next day), they identified our issues and set an appointment for the following day to present their bid. They brought at least a dozen color samples. We sat down and were fully informed in the most professional manner about the cost, financing available, timeframe and what to expect. Bob, Angel, JC, and Giulia are all fantastic! They took care of all village permits. From our estimate to completion was 11 days and would have been shorter but the village permit takes time. They arrived at 7am and our roof was completed by 6pm. They also properly vented our bathroom fans through the roof included in our roof replacement. They left our yard and driveway completely clean and free of debris. With a bit of snow still in the ground, they came back after it melted to double-check that all debris was cleaned up. I wholeheartedly recommend TU Construction. Nice people, great work, prompt, professional, and communication was excellent! Very happy customer!

We had a string of AC/furnace issues right when we moved into a new home and didn't really have a…read morego-to place to call yet. After a string of OK service, my parents recommended Unique to us. The tech they sent out took the time to show us what exactly was wrong (a blown motor capacitor) and the different failure modes to watch for. He left us knowing more than we did before and feeling confident that they value repeat customers (which, of course, we'll be).

Furnace wasn't clicking on when we turned thermostat to heat, although fan would run. Since they…read moreservice our condo bldg, I called Unique in Libertyville. We thought it might be the thermostat so we bought a Nest thermostat and thought the service man would install it. When he came he checked furnace and thermostat and agreed it was the thermostat that needed replacing. I mentioned we had purchased a Nest and asked if he could install it. He didn't seem to think the Nest was compatible. He said he had thermostats in his truck and brought one in, it was a simple Honeywell thermostat. I asked how much it was going to cost, he said $600.00 for thermostat and install. We said no, too expensive. He charged $173.00 for approx 20-30 minutes of his time. I wrote a check. I called another company and had another serviceman come to give me a quote. He took a quick look at the furnace and thermostat and said "there is nothing wrong with your thermostat, it has not been set up correctly." He made a slight adjustment and lo and behold the thermostat is working perfectly! Nice to know there are still some honest people making an honest living. I will call this company any time and trust what they tell me. One thing I didn't mention earlier was that the furnace and thermostat was working last winter. However this past summer I did have another serviceman from Unique come to check if it would be possible to have a humidifier connected to the furnace. I can't say for sure that he touched the thermostat. He may have changed the setup and left without changing it back? Can't say for sure, but mighty suspicious Since we never mess with the setup. Either way, the serviceman from Unique was either totally incompetent or dishonest and just trying to sell me a thermostat for $600.00. I called the company several times, but they never respond. I will never use them again or refer anyone to them. SM

This is the 3rd in-home remodeling project that On Deck has performed for me and they are nothing…read moreshort of fantastic. Take a look at this beautiful kitchen that they built for me. Chris Long Grove, IL

I'm extremely disappointed with how OnDeck handled an issue with our ScreenEZE installation. The…read moreinstallation crew themselves were very nice and professional, which makes the way the situation was handled afterward even more frustrating. We have a mid-century modern home with a very specific exterior aesthetic. One of the defining characteristics of the house is the clean, minimal exterior detailing, and we have been very intentional about keeping window and trim elements flush and visually unobtrusive. OnDeck installed the ScreenEZE system using an exterior corner-mount method that left a substantial amount of dark metal visible around our white openings. At no point during the sales process was I told that OnDeck only installs the system this way, nor was I told that there were different manufacturer-approved mounting options that would create very different finished appearances. During the installation, I was surprised by how much visible metal there was, but I assumed that once everything was complete it would look more like the clean installations shown in ScreenEZE's own marketing materials. I did not realize there was another mounting method that could have substantially reduced the exterior metal because that option had never been discussed with me. I only became aware of the inside/flush-mount option after the project was essentially complete, when I received the installation instructions from OnDeck. Those instructions clearly showed more than one installation approach. When I raised the issue, the initial response was not simply, "We prefer another method." I was first told that I was confusing my installation with a different product/system used for other applications, including arched openings, and that I had not purchased the product I was referring to. I was the one who had to point out that the inside-mount option I was asking about was shown in the installation instructions OnDeck itself had given me at the end of the project. I then contacted ScreenEZE directly to understand what was actually possible. ScreenEZE told me that, when installed correctly and in the appropriate application, flush mounting is a manufacturer-approved method, is covered under their 10-year warranty, and is considered just as reliable and durable as a corner mount. After I brought that information back to OnDeck, their position became that flush mounting is simply not a method they choose to perform because they believe their corner-mount method is superior. That is a perfectly reasonable company preference -- but it should have been disclosed before I hired them. Had I been told, "We only install ScreenEZE using an exterior corner mount, and we do not offer the inside/flush-mounted option," I would have immediately discussed whether that approach aligned with the architecture of my home. If it didn't, I would have hired a different installer. I was never given that opportunity. My first conversation with Phil after raising the concern was extremely defensive. At one point I had to tell him that I did not appreciate being spoken to as though I were a "dumb housewife." The conversation felt dismissive rather than solution-oriented, which was especially disappointing because I was genuinely trying to understand what had happened and how we might fix it. OnDeck also told my contractor that correcting the installation would essentially require replacing everything. Since they were unwilling to offer a workable solution, I contacted another local screen contractor. That contractor was able to reuse the existing metal, replace only the screen material, and move the entire installation inside the openings with two installers in one day. The cost to me was an additional $2,800. I asked that $2,000 be held back from OnDeck's final payment to account for part of the additional cost I had to incur to achieve the installation I originally expected. Rather than having a meaningful discussion about a compromise, I received a notice of lien for the $2,000. What makes this especially disappointing is that I understand what it means to run a small, family-owned business. I run businesses myself, and I know how important trust, communication, customer service, and your word are to building a reputation. Mistakes and communication breakdowns happen. What matters is how a company responds when a customer raises a legitimate concern. I was completely willing to work toward a fair middle ground. Instead, I felt dismissed, given conflicting information, and ultimately forced to find and pay another contractor to solve a problem that could have been avoided entirely with one conversation before installation. My issue is not that OnDeck prefers the corner-mount method. My issue is that this preference materially affected the appearance of my home and was never disclosed before the work was done. Unfortunately, based on how this was handled after the installation, I would not recommend OnDeck.

Response and scheduling was quick and easy. Price was reasonable, based on all other quotes…read more Ultimately they were the quickest to provide all information and I needed it fixed quickly.

Elie, Francisco and team did a great job. We are very happy with the painting, installations and…read morerepair work they did on our townhouse. They were reasonably priced, prompt in showing up and made sure we were pleased. I highly recommend them.

We had an excellent experience with Roberto and his team at Ultimate Finish Remodeling. They…read moreinstalled and finished our hardwood floors, painted the interior, installed our kitchen backsplash, hung ceiling fans and light fixtures, and installed an over-the-range microwave. If the two most important factors are the quality of the finished work and the price, I honestly do not think you will find a better value. The results look fantastic, and Roberto's pricing was extremely reasonable for the amount and quality of work completed. Roberto and his team also went above and beyond to finish everything before we moved into the house. They worked evenings and weekends to keep the project moving and meet our schedule. Roberto was also generous with his time in ways that had nothing to do with the renovation, including helping me move a large, heavy box from the garage to the basement. Roberto is hardworking, dependable, and clearly takes pride in delivering a great result. We are very happy with how everything turned out, and we plan to hire Ultimate Finish Remodeling again for future projects. I would absolutely recommend Roberto and his team to anyone looking for high-quality remodeling work at an excellent value.

Roberto & Monica really know how to run this business! They're so responsive and priced our paint…read morejob very fairly. We needed our foyer, entryway, sitting room, and dining room painted to sell our house, and they were so great! They originally estimated that the job would take 2-3 days, but they were able to push through and get it all done in one day! This included taping off all the necessary areas, and taking down/putting back all the window blinds. We would very highly recommend them!

Our work has been completed and we are extremely pleased…read morewith the results. The crew was very helpful and they Paid close attention to details. We Highly recommend them. They deserve a five star review!!

Brad came over and gave me a quote for a roof that had hail damage. He was professional and very…read moreknowledgeable. He kept me informed in all the steps of the process. The outcome was great and I can't wait to recommend to all friends and family. The job also involved new gutters. It was done in 2 days. 5 stars guaranteed service