Furnace wasn't clicking on when we turned thermostat to heat, although fan would run. Since they…read moreservice our condo bldg, I called Unique in Libertyville. We thought it might be the thermostat so we bought a Nest thermostat and thought the service man would install it. When he came he checked furnace and thermostat and agreed it was the thermostat that needed replacing. I mentioned we had purchased a Nest and asked if he could install it. He didn't seem to think the Nest was compatible. He said he had thermostats in his truck and brought one in, it was a simple Honeywell thermostat. I asked how much it was going to cost, he said $600.00 for thermostat and install. We said no, too expensive. He charged $173.00 for approx 20-30 minutes of his time. I wrote a check. I called another company and had another serviceman come to give me a quote. He took a quick look at the furnace and thermostat and said "there is nothing wrong with your thermostat, it has not been set up correctly." He made a slight adjustment and lo and behold the thermostat is working perfectly! Nice to know there are still some honest people making an honest living. I will call this company any time and trust what they tell me. One thing I didn't mention earlier was that the furnace and thermostat was working last winter. However this past summer I did have another serviceman from Unique come to check if it would be possible to have a humidifier connected to the furnace. I can't say for sure that he touched the thermostat. He may have changed the setup and left without changing it back? Can't say for sure, but mighty suspicious Since we never mess with the setup. Either way, the serviceman from Unique was either totally incompetent or dishonest and just trying to sell me a thermostat for $600.00. I called the company several times, but they never respond. I will never use them again or refer anyone to them. SM

We had a string of AC/furnace issues right when we moved into a new home and didn't really have a…read morego-to place to call yet. After a string of OK service, my parents recommended Unique to us. The tech they sent out took the time to show us what exactly was wrong (a blown motor capacitor) and the different failure modes to watch for. He left us knowing more than we did before and feeling confident that they value repeat customers (which, of course, we'll be).

Keith and his team are always professional. We've been using them for PM services on our furnace…read moreand air conditioners for almost ten years. They're honest and reliable. I wouldn't hesitate to schedule with them.

After settling into our home for a year, I realized we still didn't have an HVAC company. I got…read moreahold of Premier through Yelp and they couldn't have been more prompt. They were out to the house in 24 hours for just a routine service. They were super courteous and thorough, plus they made suggestions for better care of our systems that didn't cost a dime. We're looking forward to a great ongoing relationship with the company.

I've used them on two occasions and been very pleased with work and price . They worked hard to…read moremake a schedule that would fit for both our needs. I will definitely use them again.

Rich the owner came out to do an estimate for installation of three ceiling fans as well as some…read morerepairs to our fuse box. His team came out the following week and installed everything flawlessly. Great experience overall. We would definitely use them again in the future.

I couldn't be happier with this service I received. The electricians were friendly, professional,…read moreand clearly experience. They arrived on time, worked efficiently, and took the time to answer all my questions. The job was completed with great attention to detail, and everything was done safely and neatly. It's great to find a company that takes pride and its work and truly cares about its customers. I would definitely use them again and highly recommend them to anyone in need of electrical services.

I had a great experience with this electrical company. They were professional arrived on time,…read moreexplained everything clearly and completed the work efficiently. The quality of work was excellent and they left everything clean when they finished. I would definitely recommend them to anyone looking for a reliable electrical services.

THIS OLD HOUSE My elderly parents had a serious electrical…read moreissue. Of course happened on a Sunday night. Upon calling for help Peter came within the hour and was able to safely restore power, advice and quote for permanent set up that old house electrical panel. By next afternoon all repair was finished. I am in forever debt for his professionalism, attention to detail and his exceptional knowledge. Peter is trustworthy and I would not go anywhere else for my family's electrical and HVAC needs. His help is prompt and his explaining sincere. And BTW having all this service during extreme heatwave has saved my parents well-being. Thank you,Peter for being there for us.

GSHA in Woodstock came out to quote me on a new furnace. Other quotes we're higher and they…read moreincluded a humidifier and cleaned my air ducts for less than my lowest quote. The furnace was installed looks great, good value for the money. They did have to come out to replace my thermostat which I could not program. I may update review when I see how maintenance calls go.

We have used Lake County Mechanical for a few services. They replaced my condesant pump as well as…read moreinstalled a new Central AC unit. The cost was fair for the new unit All of the technicians who have come out are great, such as Miguel and Harley. Melissa at the office is always very helpful. I will be using this company for my heating and cooling needs in the future.

Our air conditioner was failing to cool the house after a few consecutive hot days and they sent a…read moretech out several hours after we called, same day. Our tech Mike O showed up on time, was friendly and knowledgeable, worked efficiently, helped us repair the unit (bad capacitor) instead of replacing it entirely, despite it being a very old unit. I would highly suggest this company to anyone needing service, they also came out and serviced our furnace last winter. Their costs seem to be slightly lower than other companies in the area. Initial diagnostic fee was 125 compared to 160+ for all the other companies I called.

Quick response. Very fair price. Did the job to the highest level. Will be using wireman electrical…read moreagain!

Damien was responsive, knowledgeable, and the cost was reasonable. The work was done relatively…read morequickly. I'd recommend Damien and The Wire Men Electrical.

My wife owns a two multi-unit buildings in Pilsen Chicago and has a long time plumber with whom she…read moregrew up. He is an incredible tradesman and always our preferred choice where his services are warranted. We, however, live in Winnetka and this is outside "Armando's" service area. He, however, recommended HT Strenger to us and we are extremely happy that he did. We experienced a leak behind a kitchen wall that another vendor purported to fix yet to no avail so this was a re-do. David of Strenger reported precisely on time and opened the wall as if he was instead a laproscopic surgeon, unlike the previous failed vendor whose access hole/port was four times larger and created a mess that required the acquisition of a drywaller and several hours of collective inconvenience. The first failed plumbing contractor billed in 15 minute increments and, if I am not mistaken, so did Strenger, with the difference being the former's "efficacy coefficient" was zero. Stenger's work lacked the haphazard, sloppy and careless inputs of the first acquistion, one of those "always on the radio" suppliers whose name a collegue supplied, and who regretfully I called, as the job seemed perfunctory to say the least. Unfortunately, my belief of the strong inverse correlation that exists between a company's propensity to run obnoxious radio ads and its tendency to screw up the simplest job remains. Neither my wife nor I believed it necessary to ask a real plumber for a more proximate recommendation ("Armando, who would you hire if you lived up here" was indeed the targeted vernacular) but such is the world in which we now live. Another reviewer apparently thought it strange that the company requests "five star" reviews post completion. David made the same request but I construed this not as a plea of desperation inasmuch as affirmation that one would be forthcoming IF and only IF, we felt comfortable rendering such. Strenger's management, unlike the radio advertisers, seemingly understand that loyality, and the ability to thus eschew spending thousands of dollars or whatever these others pay on psychobabble laden. platitude filled ads, comes from telling customers what you will do and for how much, doing it as promised and then billing appropriately. We now have two favorite household plumbers with Strenger being our preferred provider up north. It's just a shame, however, that it takes typically two suppliers, both requiring remuneration, to acquire one good outcome. Strenger made write all that was wrong and I am very grateful for its excellent work. You will be too.

Similar to the review from August 2025 - Had HTS rod my main sewer line. Was told that the charge…read moreis $275 for first 30 minutes plus $105 for each succeeding 15 minutes (2 man crew - again, seems excessive for simple rodding). From the time they arrived to the time they left was 1.5 hours. Somehow an "extra" 15 minutes was added on though my doorbell cam clearly shows when they arrived and when they left. I called the office and they said that time starts when they arrive, not when they start work. I disputed the timing and was told they could pull the GPS records from the trucks and the tech's phones. I asked them do so to justify the extra charge. No response - 3 weeks later. I used HTS on complex work in the past and they always did good a job, but I would never again ask them to something of this nature. They're over market priced, shady time keeping practices and poor customer service. Update: Didn't mention that somehow they slipped in a $75 "camera fee" that wasn't mentioned when I called before the service. HTS did call me (left a vm) and stated that they checked their records and the "timing was slightly different" from what I reported. It was enough to run into the next 15 min. window because they start the clock when they arrive, not when they start work. Wholly unsatisfactory all around for me. As stated above, they're not the right contractor for this kind of work.