This place is AMAZING. I've been going here my whole life and the food is always on point…read more My go to is the chicken and broccoli and the service is quick, food is ready in 10 minutes or less every time. I've never sat down inside but the restaurant is very warm and inviting and feels like home. PLEASE PLEASE PLEASE if you want good food go to Eastern Restaurant

I've eaten at this place for years. The food is worthy of a solid 4 stars. On occasion, I find…read moreeggshells in my egg fu yung but all the other dishes are exceptional!

Very good food very good service and everything very fresh . Service very good ambiance goodread more

Would not recommend due to the service Sunday night. The cashier tried to ring me up before I could…read moreeven ask for a drink and seemed annoyed when I asked for a fork (which btw they do not have plastic forks out for you to grab yourself). She immediately walked away, not sure if it was break time but certainly not a pleasant experience.

Order from here often... The Hot and Sour soup is decent. This review is soley pertaining to the…read more"Honey" Chicken. It is HORRIBLE!!! It is the sweet and sour chicken nuggets with Maple Syrup on it. It was absolutely disgusting and should be removed from the menu. My son wanted and non spicy version of orange chicken not chicken with syrup on it.

Five stars for fries delivered still with some crunch freshness and flavor; not soggy and bland…read more Hard feat to accomplish! I enjoyed all the food! The egg rolls gave me pause because the cabbage inside was a gray brown. I thought we had accidentally received cheese steak egg rolls; not esthetically pleasing, but the taste was ok. It's our carry out of choice in Waldorf.

Ordered some carryout tonight, had to try some local cuisine. We got crispy beef (requested not…read moresuper spicy) and general tso chicken. Both sauces on the meats were amazing. Lots of flavor. The chicken was breaded with a large coating and not much chicken. Not out of normal for American Chinese food. The crispy beef was lightly battered. The beef had the sauce coating it so the batter had def soaked up some of the sauce and wasn't extremely crispy. The fried rice was decently good, had bean sprouts and onions in it. Needed a little more flavor and less smokiness. All in all, we would def come back and order again! Jake n kev

Food was okay but not great. Customer is service awful. They don't answer the phone during peak…read morehours. Had to drive there and place the order in person. They made a mistake with my order which I noticed before leaving the establishment. I asked them to correct the order and the cashier/order taker was incredibly rude, screamed and shouted at me in English, and then continued to scream in Chinese to the cook in the kitchen for a straight 5 minutes that it took to correct the order. She kept referencing specific items on my order in English while yelling to her coworker in Chinese. The food was warm but not even hot. I have been patronizing this establishment for over a decade and won't go back. This is not the way to treat a loyal customer.

Great food and the sides to match!…read more LOVE this place! The rotisserie chicken, unlike anywhere else, is crispy, juicy, seasoned to the bone.....and soooo good. The spice and flavor is not just on the skin, like some Peruvian spots around but in the meat as well. You have to try yucca fries! It's a great add-on side to your meal. The Plantains are really good too. The menu is expansive with lots of options....where your meal never gets dull. My go-to's by far are the Grilled Lamb, Carne Asada Steak, Lomo Saltado and of, course....the Chicken! It's what they are know for. Not to mention, they offer a well-rounded selection of vegetables and sides to complement your meal. Too many to name here but trust me, if you're looking to keep your meals and "fast food" healthy....this is your place! The dessert is also really good. The thin sliced cookies has the texture of Mexican wedding cake (some Wholefoods carry them....but can't compare....they are all TOO sweet. Sardis' is perfecta and authentic. The Rice pudding with cinnamon deserves an honorable mention and worth a try as well. In all, you can't go wrong with the food and healthy options at the place. The food is great, fresh and the grilled/specialty menu items are always made to order. Wish they had a Sardis in the NW DC area. I definitely would have this place on reapers! Definitely give this place two-thumbs up and recommend!

Famous Chef Thomas Reviews: Sardi's Pollo a la Brasa (Clinton, Maryland)…read more The Verdict If a restaurant wishes to test its understanding of hospitality, it is not found in the complexity of its menu, but in the grace with which it handles a simple request. At Sardi's in Clinton, the answer, in this case, is clear, and it is not favorable. The Examination A. Foundation : The Establishment Sardi's has long positioned itself as a dependable destination for rotisserie chicken and Peruvian-inspired comfort. For years, The Famous Chef Thomas was not merely a customer, but a consistent patron, returning regularly, investing both time and money into the establishment. The food, while not revolutionary, delivered consistency. The relationship, however, was the true asset. And that is precisely what was mishandled. B. Structure : The Request The request was simple: A standard side of mixed vegetables, unchanged in portion, slightly adjusted in composition. A modest increase in corn within a dish that already contains corn. No additional cost burden. No operational disruption. No deviation from the existing ingredients. This is not culinary innovation. This is basic accommodation. Yet, the request was denied. Not once, but twice. C. Discipline or Failure : The Breakdown A single denial may be dismissed as an oversight. A second confirms policy over judgment. Escalation to management should represent recovery, an opportunity to restore the customer relationship. Instead, it compounded the failure. The response, lacking flexibility and refinement, revealed something deeper than a one-off interaction. It exposed a systemic issue: a disregard for customer value and an unwillingness to exercise discretion in service. When a loyal patron, one contributing thousands of dollars annually; cannot receive a minor, reasonable accommodation, the issue is no longer operational. It is cultural. Hospitality Assessment First Impression: Previously reliable, now overshadowed by rigidity Hospitality: Inflexible, dismissive under simple pressure Execution of Food: Consistent but ultimately secondary Authenticity / Identity: Undermined by lack of service awareness Value Alignment: Broken, price is no longer justified without respect Final Judgment The Famous Chef Thomas does not measure a restaurant solely by its food, but by its understanding of the guest. At Sardi's in Clinton, a small request revealed a large truth. A year has passed since that final interaction. No return visits. No further patronage. Thousands in lost revenue, exchanged for a refusal that should never have occurred. The Famous Chef Thomas does not recommend this establishment.

I don't know what they put in that chicken and honestly, I don't want to know -- just don't ever…read morestop doing it. Whatever the marinade, the seasoning, the cooking process, all of it, it works and it works well. The variety here is one of a kind too, you can find things on this menu that you're just not getting anywhere else in the area, which keeps every visit feeling fresh. And a bar! A full bar at a chicken spot is a move I fully support. The staff is extremely friendly every time I walk in, the kind of warm service that makes the whole experience better from the moment you sit down. I'm a fan, plain and simple.

I had an extremely upsetting experience on August 18 at the Bonchon located at 3059 Waldorf Market…read morePlace in Waldorf, Maryland. I placed an online carryout order scheduled for 1:19 PM and arrived around 1:30. Another customer was being assisted at the counter, so I patiently waited. A male employee came from the back and began calling names for carryout orders. Because I couldn't clearly hear one of the names, I politely asked him, "Excuse me, sir, do you have an order for Katrina?" I want to emphasize that I was speaking to the male employee distributing carryout orders, not the woman assisting the other customer. She nevertheless interjected, "When your order is ready, we'll call for you." I simply responded that my order was already ready. As I said this, the male employee retrieved my order from the rack and handed it to me. I took my food and began walking toward the exit. The woman told me to "have a nice day" in a tone I perceived as sarcastic. I nevertheless responded, "Thank you, you too," and continued leaving. She then added, "Please don't come back." Confused, I stopped and asked why. She accused me of previously coming into the restaurant and "doing the same thing"/causing problems. This is extremely important: this was only my SECOND time ever coming to this location for a carryout order. My first pickup was approximately three weeks earlier. I walked in, collected my food, and left within probably 30 seconds with no argument, complaint, or negative interaction. I had also never seen or interacted with this woman before. Because the history she described does not match my actual history at this restaurant, I believe she mistook me for another customer. I asked for her name or information for someone above her because I wanted to report the interaction. She refused and stated that she was the owner and that because Bonchon is a franchise, there was nobody above her to whom I could report the incident. I continued requesting management/corporate information, and she called the police. Because police had been called, I initially believed I should remain to speak with the responding officers. In hindsight, I should have waited outside. While waiting, I called my mother for advice. Another customer who witnessed the interaction independently approached me. I did not know this woman. She told me she believed the way I was treated was wrong and helped me locate information for reporting the incident. She later identified herself to police as a witness and described what she observed. The situation escalated after police had already been called. The woman repeatedly demanded that I leave, and we both raised our voices. During the confrontation, she told me to take my "ghetto sh!t outside" and that I was "going to jail." I did not call her names or curse at her. My mother ultimately told me to leave the restaurant and wait outside, which I did. The police arrived shortly afterward. The woman described me to them as "belligerent" and said she did not want me returning. I gave the officers my complete account, identification, and explained my very limited history at this restaurant. The independent customer also spoke with police as a witness. I was ultimately informed that I could no longer return. I will respect that instruction and have no intention of returning after this experience. What concerns me most is how this began. Before any argument occurred, before police were called, and before I remained inside requesting management information, I had received my food and was already walking out when I was told not to return. The explanation was that I supposedly had a history of causing problems there. I do not. I had never interacted with this woman before, and my only previous carryout pickup approximately three weeks earlier occurred without incident. I strongly believe I was mistaken for another customer. I hope someone above the restaurant level reviews this incident and, if available, surveillance footage from approximately 1:30 PM on August 18. I would also like any alleged previous incidents involving me reviewed because I maintain that no such history exists. The food at Bonchon is delicious, my order was ready on time, and the male employee who handed me my order was helpful. Unfortunately, my experience with management overshadowed all of that. What should have been a routine pickup resulted in accusations about conduct I did not recognize, a police call, and ultimately being banned from a restaurant where I had never previously caused a problem.

Their Chinese food is really tasty and they also do a great job with steak & cheese subs as well!…read moreBeen going to Benny's for decades and have never been disappointed!

In my opinion, my customer service encounter at Benny's of La Plata was one of the most…read moreunprofessional, frustrating and absolutely bottom feeder level poor customer service experiences I have had in a long time. I would need to go all the way back to my days of interacting with Tune Warner Cable to find a comparable experience in terms of horrible customer service. The woman at the register came off very angry for some reason and was argumentative beyond belief in my view, to the point where I contacted the third party order service and cancelled my order since Benny's hadn't even put my order into the system, let alone started making my order even though I arrived right at the 6pm scheduled pick up time. 100% fail on all counts and I will be sure to let everyone know about the argumentative and unprofessional nature I encountered so that others hopefully do not have to waste their time like I did. Your experience may vary of course, but for me Benny's of La Plata was a complete and total bust that would only be worth their current 4.7 star rating, if the scale was from 1-100. Welcome to the zero star club Benny's of La Plata, as it is well deserved.

The restroom was dirty, and I strongly recommend checking it before deciding to eat here--or…read moreanywhere else, as a general rule of thumb. Based on taste alone, I would rate the food 3 stars, though the fried rice was disappointing. The lack of consistent bathroom sanitation is a concern. Additionally, while I was placing my order, the front counter staff answered two separate phone calls and took other orders, leaving me waiting even after standing in line. I understand it was the dinner rush, but the service still felt inattentive.

U need to do better, I went here to pick up lunch for me and my mom and the egg rolls were nasty, I…read morehad to throw them out. I got shrimp egg foo young. They gave me a kid size patties and a container of gravy. What happened to the gravy being on the patties together, the shrimp lo mein looks weird. I wasted my damn money, the only reason I didn't bring it back, it was already getting to hot out there but I won't be going back. Why is the egg rolls red on the inside, it's cabbage, carrots and shrimp and the shrimp lo mein was dry with salad shrimp. Definitely don't recommend