Really sucks because I love this place but management keeps hiring weird people. 2 guys at the counter barely speak English and they are talking to each other while people are waiting to give their order. I called 10 min ahead with my order and still ended up waiting 20 minutes for my food. Like I said I love this place but now I prefer the other locations because sunrise always gives me problems. read more

I've been a Hook fan for years now. Used to work in the Deerfield Beach area and there was a location right up the street from my job. I love fried fish and Hook delivers some pretty darn good fried Tilapia. Not sure what kind of seasoning is used but they sprinkle it on both the fish and fries when your order is complete. Your order is cooked right when you order it so it's always piping hot. No one likes to eat cold, fried fish. I've sampled just about everything on the menu from the shrimp, to the conch, to the crab cakes and it always tastes fresh and Hook never disappoints. read more

I'm hooked on this place I can't say enough the food is awesome customer service is great and I just love it this is my favorite place I'm never disappointed read more

Disclaimer: I do not like fried chicken!! But I do LOVE fried fish and this place has really good, fresh fried fish. The fried mac n cheese is super tasty and according to my husband and everyone else that has had the fired chicken - It's the best they've had. read more

So we went to the restaurant in Lubbock today. Good is great, a little high price, but I don't mind paying a little more for good food. The atmosphere however is a little lacking. It's like it's run by a bunch of high schoolers who are in gangs. The waiter was very nice, but not the most professional, and the music was very loud and the kind of stuff teenagers would listen to. If you don't mind that kind of thing, then you will love it. Not for me unfortunately. read more

Do not buy from this location they are very slow and unprofessional . I called and placed my order at 8pm I showed up an hour late thinking my food was cold and they had not even made my food! I was livid bc I was really pressed for time thinking calling in advance would save me time . They were so slow to even take my order and others ! When I realized my food was not made I asked for my money back and he threw it at me. This location really needs proper training and operation mgmt. they could do a lot better in sales but experiences like this is why they loose customers . I'm going to tell my friends about this location so they can know to go to snappers instead or another location by a different owner. read more

Even don't think to eat here! The wings are worse than in $1 Walmart meals. I got chicken loaded with beach sand and salt. And i paid for that like in normal restaurant. read more

Do not eat here!! Served refried French fries and triple fried chicken. Both were inedible! I'm pregnant and craved chicken now I am left with nothing to eat! Please do not waste your money!!! read more

I was passing by this place and had a craving for fried oysters, so I had to stop. I was skeptical walking in and almost changed my mind entirely on my lunch choice. The majority of fried oysters I have had in my life have been small and somewhat chewy... These really surprised me. First of all, I took them to go as I was on this side of town for a doctor appt at a new doctor's office and wasn't quite sure where I was headed. I was early, however, so I figured I would locate the doctor's office first, park, and then enjoy my lunch before going in. I have to say, the smell of my lunch in the bag was overpowering the car and they really smelled AMAZING! I was tempted to grab one before finding the place, but was worried that if I opened the box, I would let in cool air and cause all of them to cool down much faster and I wanted to enjoy them hot. When I finally reached my destination, I dove in, and I was definitely not expecting these to be the best fried oysters I have ever had! They were huge, not chewy at all, fresh tasting, and not overcooked in the slightest. They went very nicely with the cocktail sauce and lemon juice I requested!! So good.. I hope to be on this side of town again soon! And just an edited note: 5 stars are just for the oysters because they deserve 5 stars, but they were all I tried here. read more

Hook Fish & Chicken - Mmm! Fried oysters! - New American Near Me - Plantation, Florida

Check your order before you go. Ordered conk combo ( conk , 10 shrimp and fries) No shrimp. Also ordered Family 12 pc , comes with fries and coleslaw. No fries , No coleslaw . Food was not up to par ! read more

Good fish, fried fresh. Good price on the lunch specials as well.

I don't know why nobody told me about this place sooner?! Just pure GOODNESS. I am not really into fried foods because it isn't healthy for you, however we ALL get a taste for something fried every now and then. I had the #1 platter, which you get to choose 2 meats and it comes with fries and coleslaw. I had the tilapia and chicken wings as my two meats. The fish and chicken was fried very good and the food wasn't too greasy, which was a plus! The next time I am home, I will go back to Hooks for my fried food fix LOL read more

The new workers at this place can not do their job right!! I've been eating from this place for years than all off a sudden I get food poisoning!! They ain't change that damn grease at all and all I order was fucking fries !! That shit was so damn greasy I didn't even finish it ! Let me tell u how it was from them !! I gave the fucking fries to my damn baby brother & I don't even live with him anymore, I only went by him to do his hair and he got it !!! We been in the bathroom all week non stop , thanks to TIK-TOK , telling us how to get reed of the poisoning. read more

This site was so good in terms of the food and amount you receive! I ordered over the phone and when I got there the food was ready after a few minutes. Would recommend and definitely will be going back! read more

It's ok the prices are decent but the breading really has no flavor .. it's better than going to Mcdonald or burger King .. I've been to multiple locations. ... and all the damn time the always forget to give me cocktail sauce for my shrimp dinners ... and the shrimp tho good in size are flavorful enough to be eaten with out the cocktail sauce .. read more

Hook Fish & Chicken - The front counter - New American Near Me - Plantation, Florida

The chicken,fish,scrimps, fries are very good excellent service and clean and the deserts are very good

Got the catfish nuggets and shrimp and it was pretty good. Good flavor. Fries were nice and crispy and a good portion size too. Nothing amazing tho. Giving it 3 stars for the service and the cleanliness. We didn't get a single smile from anybody who helped us, you can definitely tell employees don't give a shit. Wasn't the cleanest place to sit and eat. There were a couple tables that had dirty trays just sitting on them. The manager came out and asked if we needed anymore condiments and looked like he sincerely cared but the rest of the service put a bad taste in my mouth. It was good but I wouldn't recommend it. read more

Fresh fried fish, southern style. We frequent this spot often and we have never been disappointed. Try the Grouper, it's my favorite. My husband favorite is the Ocean Perch. The combo deal is the way to go and a great value. You have the option to mix and match two or three menu items with a side and a drink. I either go for 10 shrimp and a piece of Grouper or sometimes I choose the wings. I'm always full and happy when we decide to go here and I would recommend this place to any seafood lover looking for a good southern meal. Enjoy! read more

Hook Fish & Chicken - Fast, inexpensive and delicious! - New American Near Me - Plantation, Florida

No BS review: I've eaten here twice and the food is very good for sure I would have the jumbo shrimp combination with french fries and coleslaw coleslaw is nice and fresh and very tasty the french fries also very good but the star was the jumbo shrimp with a powdered seasoning which was very good also I also had the clam strips which of the clam strips also also good but not as memorable as the shrimp the first time I came I had the fried oysters which was fabulous I also try it their regular shrimp one piece which was handed to me by the manager which was excellent I really must say I recommend this place as I am an Uber driver I am always looking for fresh good food made by people who care the next time I come I'm going to order the grouper and I'll let you all know how that is read more

The service is awful here. They charge extra for every little thing. Never heard of being charged $2 extra to split wing flavors for an order before. The wings have more bone than meat and the food always takes forever. The fries aren't great. This location is definitely my least favorite. Go to the one in Lauderdale Lakes/Lauderhill instead. read more

The fish is amazing. The fries are... just fries. The shrimp are seasoned well. This is a go to spot to grab good snapper. It reminds me of Yasin's and supreme fish delight in the ATL. I'm glad I found this spot. The service is typical for a HOOD restaurant. You pay for food not service. Just call ahead and order or you will be waiting. Good food, I'll be back!!! read more

fri 2/1 after work, my son and i went to this restaurant, waited over 30 mins for our food .. got the food and it had no seasoning on it.... the young lady working(she was the only female working) had an attitude because i asked for seasoning........ i guess her way of fixing me was to over season...... there was so much seasoning on my food, you could hardly see this fish! it literally looked like snow covered my entire plate! i took a pic and went back this evening, the manager tells me that he can only replace 1 dinner( i had 2) because i should've brought the food with me! he clearly saw the pics i took and saw the mess! there shouldn't have been any discussion, he should've replaced what i purchased and the young lady with the horrible attitude should've been reprimanded! the young men cooking, wear their pants sagging off their behinds with boxers exposed! really, i shouldn't see your underwear as you prepare food! don't go to this horrible restaurant! it's not worth the wait! i tried to be professional but this is what we winded up with! managers and all workers need a training on customer service.....as a business owner i take customer service very serious!!! i really hate when i feel like i've been played!!! the girl is young and dumb! she's gonna learn the hard way with her petty ass attitude! come to found out, many people have had issues with this same young lady! why does she still have a job? i'm still so angry because my hard earned money and time has been wasted patronizing a restaurant that could give 2 fucks about their customer's satisfatction! everyone needs a training, especially the managers! as a manager, you shouldn't allow certain things to happen on your watch! now, because i didn't receive the service i should've, i'm trying to save everyone i know the trouble of patronizing a business that doesn't appreciate their customers and employ people that really don't want to work or know the seriousness of running a business! read more

Hook Fish & Chicken - YOUNG LADY WITH HORRIBLE ATTITUDE OVER SEASONED MY FOOD BECAUSE I ASKED FOR SEASONING.. MANAGER REFUSED TO REPLACE BOTH DINNERS - New American Near Me - Plantation, Florida

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They sold me a spoiled fish dinner. The smell of the fish was awful. I don't know how they ignored the smell of the fish. It smelled as if it had been thawed and refrozen several times. When I drove back to the store to take it back, the manager told me that perch has a fishy smell. I had to inform him that I know the difference between a fishy smell and a spoiled smell. He did not want to give me my money back, but instead offered me another meal which I declined. I would not eat anything from a restaurant that does not think its a problem selling spoiled fish. I like Hook, but I will never return to this location. read more

The food here is a hit or miss. I've gotten super oily fish before. I've also gotten family fish platters and had a few fish not cooked all the way. Sometime I come and the food is perfect. When I order in advance they don't usually start the food until I get there which defeats the purpose. The girl at the counter is also hot or miss like the service. Sometimes she's in a good mood sometimes she isn't. Owner needs to retrain everyone. read more

Favorite seafood takeout. Large portions, great priceand food is always tasty. Always call my order in to avoid a long wait time.

This place is off the hook. Simple restaurant, very clean area to eat, steady stream of patrons getting food to go. Everything is cooked to order, fast, hot and fresh. If you love fried seafood and chicken this is the place to go. Prices are reasonable and there are plenty of of choices. Worth a try! read more

I have driven past this place many times and have wondered how their food is. So today I finally stopped in. I tried the chicken Philly sandwich and surprisingly it was absolutely delicious. I will definitely go back and try the fish which is what I intended to have originally. I didn't because I was overwhelmed by the menu and was unsure what type of seafood I wanted. I took it to go. The staff was very friendly and smiled all the way through. I won't deduct stars for this but I hope the restaurant reads this as one of the girls behind the counter did not wear a hairnet and her hair was blowing due to the fan and I felt that was possibly not very sanitary. But it didn't stop me. read more

Hubby ordered takeout: whole breaded wings, conch fritters, and corn fritters for dinner during the Grammy's. First time ever eating Hook and it was really satisfying. Not the best neighborhood location but worth a try. read more

A SOLID Hood Chicken And Seafood Place ... Nothing Fancy At ALL But I Can't Find Chicken Gizzards Anywhere Else ... Alittle Heavy Handed With The Seasoning, But Generous With The Hot Sauce ... All-In-All You Get What You Pay For Which Means Alot These Days!!! read more

Ridiculously good! Crispy, moist, well seasoned fish. So good, that daughter and I drove 70 miles for 2nd night's meal. Wish they were in Los Angeles!!!!! read more

I live nearby and I decided to try this place out. I ordered a chicken Philly over the phone. I got to the restaurant 15 minutes later and when I asked for my order they told me that they are out of chicken Phillies. When I asked why wasn't I told over the phone, the server replied " Oh I didn't think about it then". I was mildly upset. So I said I'm here and I might as well order something. I asked for a chicken sandwhich and they charged me for a chicken philly, (which was an upcharge) and seven me a fish sandwhich. When I asked for a supervisor, he looked ny direction and walked to the back. I'll never go back there read more

The food is really good but the service sucks. Takes forever to get your food. Even if you call your order in. For example, I called my order in at 12:25p and I am still waiting for my food and it is 1:33p. read more

I was craving some fried catfish fried with cornmeal batter and I landed in heaven. If you can get past the inside appearance and very casual service and cleanliness, then you'll be be pleased. I'm a foody and for me it's all about the taste and portion size. Hook does it right and I plan to be a loyal customer. My son and I both stuffed ourselves and the bill was only $19. read more

I don't think there are enough O's to express how much I looooooooooove this place. I stumbled across it one day and was happy I did. It definitely serves the best fried fish I've ever had. It is light and slightly crisp on the outside with a juicy filet. I'm obsessed with the seasoning they use. Great flavor. Every order is cooked fresh, so I suggest waiting a bit because I have totally burned my mouth before from getting too anxious. Haha. I always do take-out. [The dinning area looks like it could be spruced up.] I recommend calling ahead to place your order and then picking up in the drive-thru. They take cards!! :-) read more

Great fried mushrooms and great fried chicken wings.The wait was not long until I received my order to go.The only thing that I did not like had nothing to do with the food or service,but with the lack of parking spaces and the difficulty to get in and out of the parking lot. read more

Sun 10/30/16, I call in an order at 745pm, get to the drive thru around 815pm, waited to 839pm when i pulled to the window and gave my order number and asked if it was ready, a young girl checked and said no, when I asked why, I called it in at 745p, her response was i dont know why! I laughed at her then drove off. Took my business elsewhere. The food is good here and I was really looking forward to it, but it is hard to support local business' with service like this. Especially when there's a BIG ASS SIGN outside the drive thru that says CALL YOUR ORDER IN AHEAD OF TIME. read more

Great food, great price. Cook racist as can be, especially if you are white. Shrimp dinner coctail sauce an extra dollar for some customers, right... Ladies up front sweet as can be, but the cook didn't want to serve someone as lilly as me. Get with it Hooks read more

For everyone who is complaining of the seasoning, Make your request known such as no seasoning or lightly seasoned, The seasoning do make the restaurant stands out, and we all have to remember, everyone do not eat the same, so just request it the way you want. However, I love my food seasoned so to each its own, make your request known read more

Sure it may be going towards a weirder part of town, but isn't some of the best foods sometimes in not the most desirable locations? Food speaks for itself. You have that itch coming on for southern style fried seafood and chicken? Well, this place should pop up in your head to alieve that itch. I've only had the seafood here and its all been terrific. Their coating is more of a cornmeal based than flour breading which I enjoy more on fish because it leaves a crunchier texture. Nothing fancy, and nothing complex. You pick your meal combos plates or create your own. All their foods are seasoned the same with a salt, pepper, sugar, citric acid, multi-purpose kind of seasoning that works well on everything. I recommend the catfish sandwich and the conch and shrimp combo plate. Everything I've had has always been fresh tasting and freshly made to order. They are open later than many other restaurants which is perfect since that's usually the time when one runs out of options for good food. read more

I went here after seeing a reviewer review them on you tube. I ordered the 8 piece wings lunch special. the price stated it was $8.99 but when i was charged it was $10.58. second, i asked for conch sauce. the girl said ok but the next one who heard me asking told her there is a .37 cent charge for the conch sauce. it seemed like a joke to her and a made up price. i said no thanks. finally, when i got my meal, the wings are fried in oil that probably has never been changed or has been fried with oil that was used for fish or seafood. it you are allergic to seafood, this is a big problem. in addition, the wings were doused in salt. if you have blood pressure issues, this is not the place for you. the wings were gritty and tasteless. the fries were bland and limp. If this is what is considered good food, i definately don't want to know what bad food is. never again. they are looking to get one star. i gave my wings to my dogs. hopefully they don't get high blood pressure. read more