Can't express enough the joy I get from eating from this establishment. The service is "OKAY" they need to update their menu if something has changed when you come to order. Looking at 10 piece shrimp price $6.99 everywhere and I get to the place to get charges $7.99. Service woman very nonchalantly looks at the board she been working in front of for a decade and says it's $7.99. Other than that the food is still good, but change ya'll prices everywhere. read more

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I tried them and was totally disappointed. I ordered two meals; one with fish and one with chicken tenders. Each came with fries. I had a side of onion rings and a side of hush puppies. To top it off, I bought a slice of lemon cake and a slice of strawberry cake. Well, neither cake looked like the photo on Grub Hub. The food was cooked well done in old grease. No golden brown color just a recooked color and let's move to taste. I could not eat the fish or chicken. The cake was dry and stale. No telling how long it was in the restaurant. All the fried stuff was ever so dark; either refried or cooked in old grease. I won't eat from there again. Please do better. read more

Fresh seafood fried up to order. Our fish, conch, shrimp, and fries were all excellent. Great takeout place. read more

Hook Fish & Chicken - New American Near Me - Plantation, Florida

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HORRIBLE experience on 7/4/25 at the Sunrise Hooks. I asked for shrimp to be separated due to my husband's allergy. The woman was rude and said they don't do that, even though I've ordered it like that many times before. After 5 minutes on hold, she says the chef will do it. When I picked it up, the vibe was pure mockery--no professionalism, just side-eyes and smugness. The food? A nasty, greasy mess. Shrimp weren't separated, everything was soaked in old oil, and even my dog wouldn't touch it. $40.65 thrown in the trash. This place used to be consistent--now it's unsafe, unsanitary, and disrespectful. read more

Hook Fish & Chicken - Reminder of my waste $$$ - New American Near Me - Plantation, Florida

The family deal with 5 catfish and 10 wings was delicious and super cheap. The wings were full wings so we were surprised to see how much food for such a cheap price read more

I had a really good experience here on a relatively slow mid-day takeout order during the pandemic in August 2020. They require masks and the floor is social distancing marked with x's to stand. There are plexiglass barriers between the cashier's and the public. I sat in my car after placing my order. They might bring your food to your car, I'll have to ask for the next time. I ordered 3 fish dinners to go. All dinners were prepared fresh and hot. When we got home, the dinners were very tasty. Omg. Today the staff was very pleasant and I got my order in less than 15 minutes of placing my order at the counter. read more

Every single time I come here the hatian ladies act like the meals don't come with slaw I ordered 20 wings but no slaw every single time it's been for the last 3 times I went read more

I spend to much money here for them to give me whatever food they want in whatever flavor they want after I already paid.. they refuse to fix my order after taking payment. The service is horrible and slow . read more

Terrible service. I ordered my food inside. Just one meal. A man came in minutes after me and ordered two dinners. He knew the cook so his food was prepared before mine. TERRIBLE service. read more

Hook Fish & Chicken - New American Near Me - Plantation, Florida

Ordered via drive thru this visit. It was mid afternoon during the week so not busy, one car wait. Received my order quickly and various condiments were included in my bag. The french fries were undercooked requiring more frying when I arrived home, but the fried catfish and conch were freshly fried and hot. The fried conch was meaty. I requested no seasoning salt on both meals because one can never tell how heavy handed the staff will be with it. Generous portions. read more

Hook Fish & Chicken - Fried Conch dinner - New American Near Me - Plantation, Florida

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Food was great. Good flavor and fast prep time. Service was great as they didn't rush you and they were exceptionally nice. Ambiance is meh. Nothing special. Gives off that hole in the wall vibe but we took our food to go so it didn't matter. read more

I can't comment on ambience since our meal was delivered. That said, my fried shrimp order was a little disappointing. The fries were good, but the shrimp tasted like it had been fried in the same oil as all their other fish offerings. read more

Hook Fish & Chicken is just like the Snappers Fish & Chicken locations but me personally prefer Hook well at least I like them better than the Snappers in Broward. Hooks get a lot of business and their drive thru line is usually always long. Its been times where the drive thru line extend to where the Lakeside Condos is at. Hooks is located right off of 441 and is next to a Laundromat in Lauderdale Lakes. I usually get the chicken wings, catfish nuggets are delicious and sometimes the fried conch or fried shrimp. They have a good lunch special that stops at 2pm. I don't like that one time I was in the long drive thru line and arrived before 2pm but they didn't honor the lunch special for me so I left even after telling the girl I was in the long line before 2pm but she didn't care. The food is good at hooks but I can conquer with the other Yelpers that the customer service sometimes is not that good. Between the type of restaurant it is and the workers you really don't expect much. But I know how to not spend my money where I am not treated right. Hooks offer a wide variety of delicious seafood and chicken wings. They are fairly priced and most meals come with fries unless you get the family meals. I love the white lemon pepper seasoning and they sell it on the side in a cup for 50 cents. Each time I go here I always do the drive thru I have never ordered inside so I am unsure on how the restaurant looks inside. They also cook each meal to order so the wait sometimes can be longer. read more

This place is ridiculously good and I haven't tasted everything on the menu. Like HOW can food be that good??!! I read a previous review about a worker that had a nasty attitude, I think she still works there. LOL!! Anyway, you don't go there bc of attitudes, you go there bc the food is HOT, FRESH and DELICIOUS!! I had the small sized fried oysters with French fries and didn't even know it also came with bread. The small felt like a large and that is a good thing. I don't know what the heck they shake on it called "seasoning" but OMG!! It's SO GOOD!! read more

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The reason for five stars, is because where else can you get 10 wings for $12?! And it's not 10 tiny pieces, it was 10 full wingette and the drums and fries! It wasn't cold. It came right out of the fryer. The breading wasn't thick- it was nice and light and super crispy. The seasoning on it, I felt was nice lemon pepper (but I'm not too certain what it was) but I did like it. There wasn't an up charge for ranch or hot sauce to dip in. This entree was enough for the two of us. Would definitely come back! read more

Hook Fish & Chicken - a container of fried fish and fries - New American Near Me - Plantation, Florida

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I love their food! The food is amazing. The food is always cooked to order hot and fresh. I love the extra lemon pepper! But I started out with wings, I don't really love them anymore. Now I'm on the chicken tenders and they're amazing! The fries are beyond me. Always delicious. These reviews are all about the poor customer service but it's a hood spot with hood delicious food so not too much. The food is going to be good and that's what matters . read more

Fresh food I got my launch in Sunday it wasn't busy and food was cooked good If you are in the area just give them a call to make an order read more

The chicken will always be old. Fries are so small it's sad. Guys go to anchors fish and chicken! It has the same flavors as snappers/hook but ambiance of a 5 star, always fresh restaurant. read more

Good cheap food right outside of Miami when your on the go and want something quick! A variety of seafood and chicken! Not authentic fresh water seafood but seasoned and flavorful! Definitely Monies worth! I've Never had a strawberry cake like this! It might be out of a box but it was so good! Not the best customer service! You have to ask for everything! read more

Hook Fish & Chicken - New American Near Me - Plantation, Florida

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Very dirty. Roaches, rodents, flies and other nastiness awaits you as a diner here. Avoid this location. Actually got shut down by the health department in August 2020. read more

Mediocre at best. Splurge on the extra gas and go to the location on 441 & just south of Oakland Blvd instead. The food at this location is flavorless and tastes like the grease it's cooked in is old. Frying texture is inconsistent throughout different food selections. I definitely won't be back to this location anytime soon. read more

Hook Fish & Chicken - Fried chicken wings and grouper - New American Near Me - Plantation, Florida

The prices are fair and the food is good. Anytime we are home, we always stop by for lunch.

As much as it pains me I have to downgrade my former review. They shrank the shrimp and changed the fries to some hard thin ones!! Why fix what isn't broke??!! Fried southern food-lightly battered and seasoned well! Everything is cooked to order - so how can you miss? I have had the fish, shrimp, conch, and chicken wings so far. For the lunch specials, between 10:30-3 the meals include fries. For the dinners, you have a choice of fries or rice and beans. I finally went on a binge and tried the rice and beans the other day and dang, I have been missing out! Honestly, they look just like watered down rice and beans, but boy when you taste them...oooh la la! You can call ahead so that your food is ready when you get there or as I said they will cook everything to order. They have several locations, apparently, that I have been depriving myself of. One in Miami Gardens, Lauderhill, Sunrise and Lauderdale Lakes. Here is the link to the menu and the locations. http://www.hooksfishandchicken.com/ I have been to the 441 location in Oakland Park, and this location in Sunrise. I have never been disappointed! The chicken wing meal comes with the full wing also which is a value add. Not too many places that you can go to anymore and get Southern fried food cooked to order! Have I had tastier wings, yes, however, the value along with consistently fresh and yummy gives it 4 stars!!! Still good but no longer great. They have drive thrus and tables inside, although I have never been inside. They provide sauces, catsup, etc and service with a smile! Enjoy and Bon Apefried goodness!!! read more

Hook Fish & Chicken - Fish shrimp wings fries.n rice Yun yum - New American Near Me - Plantation, Florida

Bomb @$$ food especially the wings! Customer service varies with location but the food doesn't disappoint! When they have the sauce for this location it's worth the .50¢ each sauce. good ish read more

If you r in the mood for a fried&fast afternoon delight just follow the HOOK! Make sure they do NOT top your box w/ the seasoning at the very end because #sodiumOD #attack #nuffsaid. They r legit cook to order and I may be wrong but i sense that the secret "sauce" is a dry rub from the twin islands in the west indies... round there ;) read more

Hook Fish & Chicken - New American Near Me - Plantation, Florida

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If you are craving fried food from fish, wings, fries then I would say this place is ok. Fish is nice and crunchy, decent flavor and fries are dusted with a salted powder, it may be laced with something because you will be craving to come back to this place. I've been here twice and had the fish combo which included 2 fried fillet snapper, 3 fried oysters, and fries and a drink. The price was reasonable and the portion of the food will fill you up. If you want heart attack and high blood pressure food then this place is cool. As for Inside and outside of the building it does look run down and customer service is blah. If you can get pass on how the place look and the service then I recommend. Try it out. 3/5 read more

Hook Fish & Chicken - Fried Snapper, Fried Oysters, Fries - New American Near Me - Plantation, Florida

Love the catfish, crab cakes and clam strips! Always cooked to order and fresh. Employees are always nice and courteous.

Food is always hot and tasty. The wings are too small though. They need to get bigger wings. There is always service with a smile.

The food is good. I purchased 10 piece chicken combo and enjoyed it. The customer service is ok, but it depends on the day.

For a quick fried fix this is a cool go to place. It's certainly a hole in the wall type joint but not decent and clean. The price for value and portion is on point. Never disappointed very consistent which is important. read more

I like coming here for an affordable fried seafood meal. They are quick and the food is always cooked to perfection! (Also affordable) read more

Hook Fish & Chicken - Fried cat fish, fries and Mac n cheese bites - New American Near Me - Plantation, Florida

Ghetto. Food is decent but the Haitain girls or younger girls they hire know nothing about customer service or business etiquette. Don't bother calling ahead of time and ordering because they cook it when you arrive lol smh. And they have flies and other insects inside. Your best bet is going through the extra long drive thru. read more

Many moons ago I stopped coming to this location due to service and food quality. A few weeks ago a friend said let's go get some wings from Hook and I respond "where?" Guess I forgot about them since it's been so long. He kept raving about the food and I say let me go to see if things improved. I must say things definitely improved, food & service. We ordered 10wings w/fries & a conch dinner plus 2 sodas. Everything was hot, freshly cooked and orders were filled quickly. I returned last night for a conch dinner with wings and same experience. Definitely I will return to this location. read more

The meat and fish is good and fresh here . But the fries are always horrible!! They are soggy with the crunch at all.

This place was good until i got food poisoning for the second time in a row. When i opened the chicken it was COMPLETELY BLACK on the inside. So was the fried cat fish that i bought. How can y'all serve ppl this kind of food when it clearly spoiled?!? IM NEVER COMING BACK AGAIN AND TBH I'm thinking about calling the health department on them cuz it's ridiculous. This is the condition of the chicken that they gave me. I'm disgusted. And they had the audacity to hide those last three black chickens on the bottom so the ones on the top looks good but because they're all from the same batch all of the chicken was contaminated This place is dirty 0/10 won't recommend. read more

Hook Fish & Chicken - This is the condition of the chicken that they gave me. I'm disgusted. - New American Near Me - Plantation, Florida

Food is good. Always get either fried fish, fried conch, or their conch fritters, (I suggest to go east on the lemon pepper seasoning or skip it all together for the fritters. It gets a lil Salty) The wait is a lil Bit long but it's because their food is cooked to order! customer service tho not the best. But we do go Back often! read more

The food was good. We are on vacation and we love to try local restaurants. We order shrimp with fries and then wings and shrimp with fries. We ordered crab cake and waiting on the side to sample. Pros of this restaurant would be the location, it's very centrally located. Secondly it has a drive thru and then they bring the food out to you. I liked that. I love supporting black owned businesses so I don't go out of my way to give negative feedback. I will however have to be honest. Firstly the menu is somewhat expensive for what's being offered. Not so much the combos but the ala cart menu. The crab cake wasn't good at all! It was imitation crab meat mixed with some sort of relish. Truly truly truly dissatisfying. The whiting was good but again semi-overpriced. Maybe it's just me but other places I've been didn't cost this much. I would go there again but I would not order the crab cake. read more

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This place is a real sleeper. Yes it's on busy Sunrise Blvd. In an area not known for great restaurants. Get past it - The food is awesome. The owner Sam had a very successful restaurant in Chicago where he did great fried food. He's brought his secret seasonings and breading/batter to South Florida and just kills it! Constantly filtering his oil, although it's fried food, it's clean and not at all greasy. I have been all over the Caribbean and Hook's conch is the best I have ever had. The seasoned wings are the best in south Florida. BELIEVE IT!!!! Get over the location, slow down and stop in. Food is fantastic!!! read more

I will never go back in this place again. I ordered fish, it was not seasoned I ask for my money back after the girl went in my food and put her fingers in it. She told me I had to get my money back from door dash. Her attitude made me want to whoop her ass. This isn't the first time she's treated a customer like this. The restaurant stinks. Black people will eat anywhere & call something good. read more

04/06/2019 I ordered fried gizzards. 04/07/2019 I got food poison. That was the worst experience of my life. I shared my food with a family member I texted her and she said she was having the same symptoms too. I have filed a complaint through the Health department. Come to find out they were just shut down. read more