Great service fast and reliable he pulled up in the rain and gave me what I asked for thxs for…read moreyour courtesy

Jimmy is a real professional. Tried him out on a recommendation from a friend and he was able to…read morepick up a car from my driveway without me even being there. No muss, no fuss. He came in and did his job. Great price too. He beats all the other tow guys. If you need a tow, call Jimmy. I'll definitely be using his services in the future. Thank you, Jimmy!

Meryl's towing went above and beyond my expectations. Every step of the process I was working with…read morean individual that was both polite, helpful, and communicated effectively,from the scheduler to the individual towing my vehicle. My car was in the parking lot of my office building, so I can't give a good judge of time from my first call to the point that my car left because I was working. I would recommend giving Meryl a call if you find yourself needing a tow. Tow thumbs up

My mom was in an accident that totaled her car a few days ago. She called Merl's to get it towed…read more Although the driver was very kind and asked where she would like it towed, he did not tell her she would be charged if it was brought to their lot-$45 a day! When she spoke with the office there and mentioned that the driver did not tell her, she was told that the drivers are not allowed to quote the cost! This is predatory and terrible to do to someone who has just experienced a traumatic incident.

I accidentally turned my auto lights to the on position while in a hurry....5 hours later at 2:15…read moream I had a dead battery. I submitted my request through the AAA app and was told one hour wait. It was 5, maybe 10 minutes before the driver appeared. He had my car started and ready to go in 5 minutes. Very friendly driver too!

Friendly and skilled driver Ryan helped transport our minivan to the auto repair shop after hitting…read moreroad debris that caused a radiator leak. Modern flat-bed trucks made loading fast.

Charged me 190$ to show up at my house and plug 1 tire. Took the money then 1 1/2 hours later…read morecalled to say they refuse the service. Kept all of the money and NEVER showed up. I couldn't make up something this stupid. Unfortunately it really happened to me.

Wow, What excellent service. Talk about going above and beyond. Dead battery could not be charged…read moredue to defecting battery connector. RR rigged said connection and car could start to get it to a garage without towing. Great value for me. He even needed more tools than he had but was happy to use mine. What skilled clinician. So friendly and nice. Prob, doesn't know it but he made my mothers day!

J's Towing has been avoiding me after they damaged my basketball hoop in my driveway. I…read morespecifically asked them to bring a wheel lift tow truck as my truck was in the garage but they brought a flat bed anyway. I figured they know what they are doing more than I would. Well, they ended up hitting and bending my basketball hoop which was less than a year old. All good, accidents happen and I truly felt bad for the nice young man that did it. However, I expected the company to rectify the damage they caused or at least communicate with me to see what could be done. The dispatch lady was nice as well, but the owner not once returned a call or responded to an email after I was told he would. This is poor service and I advice not to utilize this company as there are plenty of others who I'm sure would take responsibility if they made a mistake.

I live in the Applegate community in Kalamazoo. this evening, Saturday, at approximately 6:30pm a…read moreflatbed tow truck from J's came flying both in and out of the neighborhood. As with most residential neighborhoods, the speed limit is 25mph, and this truck was going AT LEAST twice the legal limit. We have many families with small children and dogs who enjoy walking in peace and safety, and there is no excuse for professional drivers putting lives at risk. Based on this experience, I would NEVER use J's towing, and I will make sure everyone in our development knows why.

We needed a car towed 3.5 miles up the road to a repair shop. I called around to different towing…read morecompanies and they all wanted $80.00 to $86.00 dollars, J Geps quoted me $65.00 bucks. He showed up with a nicely designed, clean, relatively new looking tow truck and he didn't charge $10.00 extra to have it put up on the flat bed. He was friendly, professional and even gave me a hint about how tow companies work. He said competition is tough when you have tow companies who have listings under different names, they know you are going to call around for pricing but what you don't know is that they are listed under different names and chances are they pick you up on their caller id and with each call they come down a dollar or two. I highly recommend this company for their work and that very valuable tip on how you get played.

just had a dead car brought back to me from bloomingdale out to South haven. The driver, Robert,…read morewas really good really fast, and put the car right where we wanted it. could not ask for more. very Happy. Use these guys, they are very good

Asked me what I want to pay for the service and then got upset and complained about gas prices when…read moreapparently my offer wasn't good enough. Make your own prices if you want to get paid the number you're looking for.