I visited o Friday 5/15/26 for an Oil Change. Bays were…read moreFull. Two of us waiting outside but, only for a few minutes. Worker walked out to Greet me and tell me to pull up to Bay 2. There was team of about 4 techs calling me in and they ALL Welcomed me. I don't know his name but, the guy that was in charge of my car, asked me what I came for, they checked my lights, filters, too. I had a light out that I didn't know and my filters were filthy! Manager was out in the work area, Managing! I got my oil, a light, a filter and I was out of there in about 15 minutes! Staff was TERRIFIC! efficient, knowledgeable, and explained everything and friendly. They couldn't have been nicer. Manager watched and complimented them. Oil Full, New Light and New Air Filter and I was on my way! Clean, orderly, Quick, Nice, Great Team! I'll definitely go back!

Horrible Experience - Avoid Valvoline in Hooksett at All Costs…read more I made the mistake of telling my daughter to go to the Valvoline in Hooksett for her first oil change--big mistake. She brought in her brand-new car, and they stripped the oil plug. Instead of taking responsibility, they dismissed it and told her, "You should probably go to the dealer and have it checked." At her second oil change (done at the dealership), the technicians filmed and documentedthat the oil plug had clearly been stripped. The damage was done by Valvoline. The cost to replace the entire oil pan was $650.00--a huge, unnecessary expense for my daughter, who was just trying to take care of her new vehicle. I followed up with Valvoline personally. Their response? "It wasn't stripped when we pulled it out."Completely dismissive, no accountability, and absolutely no offer to make it right. This was supposed to be a quick, easy oil change. Instead, it turned into a costly and frustrating ordeal. I'm incredibly disappointed and angry. I will never recommend Valvoline to anyone again--especially this location. If you value your vehicle, go somewhere elese.

I am pleased with service I retrieved. Everyone was polite…read more My car had a tire rotation & brakes were checked. I needed a sensor for a back tire. The cost wasn't too bad. I waited in the lounge area & watched a movie. Within 2 hours it was done. The only thing with staying there was seeing a chuck-filled garbage can nobody cared to notice. It was not something I would have enjoyed to look at or be near it. Otherwise, I'd go back for service again.

Had state inspection and oil change. Quality was great, service was professional and value was…read moregreat.

These guys are always the best. Their service is prompt, the techs are pro's and the service is…read moregreat. Right prices, service, products and personnel. You'll be happy!!!

Very good value, good service - the crew gets your preferences, and gets you in and out quickly…read more Reasonable price, I get the synthetic oil, cost a lot more at other places and I'm good for 5,000 miles. Friendly service, they ask if you need help resetting your cars reminder settings- Appreciated!

This was my first time working with Monro Muffler/Brake Service. Things that really stood out:…read more I was able to get an appointment the same day I called without waiting a week. When I arrived they brought the car in right away. They had the spot ready. Technician showed to me and explained what needed to be done. I never once felt like I was being taken advantage of. The cost was very reasonable for brakes, calipers, and rotors on all four tires. The car was finished in the time frame that they stated. Overall customer service was fantastic! Monro is my new go-to shop!

"Be careful! I came in for an engine jerking issue and was charged $250 for rear brake pads and…read morecaliper bolts. They claimed this was the cause, but the engine issue continued immediately after. Another professional shop confirmed that the brakes had nothing to do with the engine. Monro misdiagnosed the problem just to sell unnecessary parts. I am seeking a full refund for this wrong diagnosis."

I just had excellent service on 2/20/26 around 1:45pm-give or take. The price was what was stated…read moreover the phone, plus a few bucks because I did want a few fluids added-normally would do it myself but been working a lot. Anyway, the wait was around what they said over the phone-arguably a little less than a half hour on a busy day-which I was warned about over the phone. The guy who helped couldn't have been nicer...I can only compare it to other places in Mass and one Prompto I went to in Conway area...I will not be getting this done in Mass any more...it's cheaper and better service! Big fan of Prompto -Random Masshole

Watch your receipt! I have been a happy customer for years. 3 cars, lots of mileage, always…read moresatisfied. Last service, they charged an additional $20 on the credit card over the price of the service ($89.95 instead of $69.95). Noticed it when I got home. Time will tell if this was an honest mistake or something else. Management refunded the difference, but I had to go back to get it. Corporate never responded to a request to discuss (I sent an email to the address in the comment below but nobody replied. The regional manager does not want to learn from this - hence this review). Watch your receipt!

We needed new wheel bearings, to make a long story short, the mechanic got in his truck with the…read moreold part, and went to the dealership that kept shipping the wrong part and got the one he needed to finish the work. I find their prices very reasonable too.

The people here really take pride in their work and are so kind I've been coming here for about ten…read moreyears my self and will always go back very honest and truthful with what needs work and what doesn't

Great service. Courteous and professional associates. I highly recommend this service centerread more

I had a very disappointing experience with Sullivan Tire. Before dropping off my vehicle, I…read morespecifically called and confirmed that I would not be charged just to diagnose the issue. I was told "bring it in no worries, we gotcha" Based on that information, I brought my vehicle in. When I picked it up, I was unexpectedly charged $200 for the diagnosis. If I had been told there would be a fee, I could have made an informed decision before leaving my vehicle. I have no issue paying for services when the costs are communicated upfront, but being told one thing over the phone and charged something completely different is unacceptable. I'm leaving this review so other customers are aware and can be sure to get any pricing in writing before authorizing service. Poor communication and a lack of transparency like this erode customer trust. I won't be returning, and I hope this review helps others avoid the same experience.

I walked in off the street with a question regarding one of my tires leaking. The attendant…read moreimmediately had me pull my car in, took the tire off and within a half an hour had it fixed. He was very accommodating and did a great job I went to them because of the good word I received about them from my work. I highly recommend if you have any issues with your tires to go there.4/24/25

Great service. I would highly recommend them. They took care of my tire pressure monitor at half…read morethe cost I was quoted at another place. Then when I needed tires at a later time they took care of me with no appointment. For a small place I was amazed they had two different sets of tires to choose from that fit my car.