Our dog has been traumatized since the grooming with this person…read more The man was roughly putting out dog in the truck even after we mentioned he is old and needs support to get on things. Not sure what happened in the truck but our happy dog is not hiding under the table fearful always. The guy who came to do the grooming seem to have beat him or scared him so much that he is scared always and is just scared of every little noise. If you touch him his first instinct is that someone is hitting him. He hasnt gotton on a bed or couch since the grooming with this person. Our dog loves couches and beds and now he is scared of heights and people. We DO NOT RECOMMEND this business or service. I forgive you guys for everything ! My honest review above and yes this is the right business.

My poor doggie is having a hard time…read more He is a purebred dog, bred to be a potential show dog, so he's beautiful. Long, fluffy coat; glistening eyes that stare straight into your soul; proportionate everything. On every walk, people comment on how beautiful he is. There have been people who are driving by and slam on their brakes, back up and roll down their window, just to tell my doggie how gorgeous he is. Kids love him at the playground. He regularly has birds and squirrels visit him at the front door. Well, he has some allergies, which are causing hot spot to develop on his body, which are causing his fur to fall out. He has two big spots of missing fur that are very noticeable. He looks a mess right now. He also had an ear infection, so he had to have ointment placed in his ears for a week, so his face is all oily. Like I said, a mess. And I could tell he was feeling like a mess, too, because he hasn't been getting any compliments. He's feeling low. So we booked an appointment with Josie at Door-to-Door Dog Grooming to get him cleaned up and hopefully feeling a little better. We booked with Josie specifically because she said on her website that she has experience working with older and medically fragile dogs. My dog is neither, but he has special needs right now because of his hot spots, and needs someone who will gently groom around them. Josie did an amazing job! She arrived right when she said she would, was patient and kind with my dog, and he came out of the mobile van smelling and looking great. He was fluffy and pretty, and his hot spots were tenderly groomed around. It took around two hours from start to finish, but this was a way quicker time than taking him to the brick-and-mortar groomer that he usually sees. It cost a little more than his normal groomer, but his case was special and required more attention to detail, so it makes sense. I would recommend Door-to-Door Dog Grooming to anyone who needs their dog to be groomed, but especially if they have a dog with special requirements.

I had been to two groomers previous to finding Angel and its the best decision I've ever made…read moregiving her a call and setting up an appointment. She loves my baby so much and my baby loves her. She gets so excited to go see her. She knows SO much about dogs and has helped me a lot with her knowledge. HIGHLY RECOMMEND

Always very pleased with the result after a grooming of our Maltepoo. They are always accommodating…read moreand they listen to your suggestions.

Not good at all. People like this should not be in public facing jobs that require interpersonal…read moreskills. I get that the owner must prefer animals-- but since animals aren't going to walk in on their own, human skills are also needed. Those are not skills this owner possesses. Her organizational skills are lacking also. When I spoke to her assistant to schedule the first time, I asked for a fax number to send the boys vaccinations, and after taking the time to do that, this woman had no idea how to access her faxes for some reason, and I had to bother my vet's office again. I took my two teacup Pomeranians here ONE time. One of my poms had a pretty, full coat when he went in, and when he came out, half of it was gone. I specifically asked that he not be trimmed too much. My husband thought we should give the groomer another chance. When I came for a second time, and asked her not to cut it short like last time, she argued with me, swearing she didn't cut it short. Now maybe she defines "short" as shaved to the skin or something, but his hair was so much shorter, that we had to put him in a harness one size smaller. Never had that with another groomer. Not only that, but however she cut his hair, it is not growing back. She basically wrecked his coat, and is trying to blame the dog, saying he has "coat funk" (which our vet says is made up groomer jargon). Rather than blaming the dog, all this woman needed to do was to listen to me when I told her not to cut too much of my dog's hair off. Instead, she had to be right, and had to have the last word. She refused to listen, was rude, and kept repeatedly using this term "coat funk." The final straw was when she said "I didn't give your dog coat funk." No lady, you gave him the crappiest hack job of a hair cut he's ever had, and wrecked his coat. You did that. Not the dog. And I will let everyone know that this is the last place to take a dog you care about. If your dog has any kind of double coat, I advise you to go elsewhere. If you have any special instructions you want implemented, go elsewhere. If you want to be listened to, go elsewhere. You and your dog deserve better.

The company was very responsive and easy to get in with. I told them that my pup has looser skin…read moreand a history of getting nipped if groomer isn't careful. They assured me they'd be careful and take their time. I found a cut and several scratched on my pups little arm upon picking her up. I was not notified that my pup was injured and when I called to talk to them about it, they didn't respond. They still haven't responded :(

We love puptown! I have a 9 year old papipoo and have been going for years. We have a nervous…read morejumper durning hair cuts and they do amazing. We can get in quickly and she is done in a reasonable amount of time. Highly recommend

10/10 - love this place!…read more They take such good care of our pup and always meet our needs for grooming. They have great communication and are quick. I highly recommend this groomer.

Our dog Jack is a lovable but very anxious little guy. I was worried about getting him groomed and…read moregot some additional tranquilizing medicine just in case. Christy is great. She muzzled Jack just for safety and gave him a thorough and loving bath followed by a wonderful grooming job. Jack was in the best hands possible for his first outing. Jack looks great and we are going back to Christy whenever he needs a redo. Christy is sooo good with Jack. Five stars aren't enough.

This was my 3rd visit for adopted 4 yo havapoo and the service here is great! He comes home all…read morefluffed out and handsome, they take very good care of him while he's there and I get a text so can pick him up as soon as he's done. A few before and after pics added!

A few days ago, I took my Bichon to Bark at the Moon, Greenwood, for a regular grooming. Twenty…read moreminutes after I dropped off my dog, the owner, Amandalynn Moon, called me to tell me they were going to shave my dog's tail. The tail was not matted, and I told her I did not want the tail shaved and to just leave it alone and not trim it at all. She yelled at me, "Come get your dog now!" She actually threw my dog out just because I told her not to trim my dog's tail. This extreme inflexibility and hostility toward me and the fact that they now require clients to book their pets no more than 8 weeks apart, are conclusive evidence that this business does not prioritize customer desires and needs. I'm glad I found out what these people are like. My dog deserves better. I would give this business a minus rating if I could. The owner of Bark at the Moon gave a hostile and unprofessional response to my review and is further proof that this business is not interested in understanding or resolving problems. Here is my response: You have been waiting for my review? I'll bet you HAVE been because you aren't businesspeople. You are bullies! The fact that you want to argue about this proves that you do not know how to run a business. There are so many untruths and exaggerations in your response. How I spoke to YOU? On the phone, you brusquely stated that you were going to shave my dog's tail. You didn't ask whether I approved or offer to discuss it. I tried to let you off the hook by saying don't trim her tail at all. You then yelled at me to come get my dog and hung up the phone. Your demeanor was unacceptable. There was no previous warning or discussion about matting (I had been a customer for more than a year), and I would never have accepted a future appointment with you had I received such a threat that you would shave my dog. I brush my dog regularly, and her tail was not matted. The fact is you don't know how to deal with a Bichon's cottony, fine fur. You say you don't brush out a tail you consider matted (it was NOT matted). I didn't ask you to brush it or do anything to it. I said don't touch the tail. Don't trim it at all! But you didn't let it rest at that. Instead, you threw my dog out. I did NOT swear at any employee. After you called me, I came back expecting to pick up my dog without incident, and your husband, whom you had called in while I was on my way, greeted me in a belligerent manner, ordered me to pay for an unfinished grooming, and threatened to call the police. It is not your place to judge customers on how they care for their pets, especially when you don't know what you're talking about. Your last statement that you will not do what the owner wishes if it will harm the pet (based of course on your opinion only), says all one needs to know about you. I told you NOT to trim her tail at all, so I did not ask you to do anything that could harm her. Surely even your confused mind can understand that not touching her tail does no harm.

Both owners are amazing! They are so friendly and make you feel right at home. They treated my dog…read morelike their own. She was bathed and had her nails trimmed. After, Amanda went over some tools I could use at home to help with shedding. You can tell they love animals and what they do.

I went to Nora veterinary Hospital for my puppies first exam. It was quite pleasant. Everyone was…read morefriendly and the staff was very knowledgeable. I went here because the shelter that I adopted from recommended them and they gave us some free goodies on our first visit. It is very clean in there very nice contrary to what it looks like on the outside. It's a bit far from me but anybody in that area that is a pet parent I recommend taking them out.

I know everyone adores their pets, so when you find a vet like Dr. Flory and his incredible staff,…read moreyou feel blessed and confident knowing they are going to provide the best possible care for them. Everyone is kind, compassionate, and caring; they truly want what's best for my boys. They really took the time to explain what the procedures entailed and and how best to help my boys through the recovery process. Their fees are reasonable. The office is well run and professional.

She's amazing with my dog. I travel to Indianapolis to get my dog groomed at this specific place…read morebecause she's the only groomer I've encountered who actually knows how to groom a dog well. She's flexible, helpful, and so patient. Sometimes I think she knows more about my dog than the vet does... One time she dropped my dog off back at my house after I lost my keys. My only regret is that she doesn't cut human hair.

I am so happy with my first (but definitely not last) experience with Shake Dog Salon! My French…read moreBulldog, Birdy, is my baby, and I am so glad to have found a local groomer I'm more than happy to trust her to! After impressing me with how quickly they were able to schedule an appointment (next business day!), I found myself most excited about how easy it was to fit that appointment into my schedule! I simply dropped Birdy off on my way into work (where I had a lovely chat with Krista about how much we love our Frenchie babies) and then went about my day, and they delivered her back home safe, sound, and smelling lovely! I was especially pleased with her nails, which were trimmed and filed to my (admittedly high) standards, and with the pretty bow to match her collar! If it's all in the details, Shake Dog Salon is the head of the pack!