My 12 year old cat has arthritis and cannot fully groom herself. Over the last two years she had…read moreacquired knots and tangles in her long fur we could not longer remove with a brush. The groomer was very patient and gentle with our girl and was done in less than 30 minutes. I am so pleased with their work and their handling our fur baby! A solid 5 stars for this!

So glad we found them! They have been so friendly to us and have cared for our dog so well…read more Definitely give them a try, you will not be disappointed.

Dog lovers that love making sure your pet looks good and well taken care of. Not near me but worth…read morethe drive.

If you're considering bringing your dogs here, don't bother--unless you have a penchant for…read moredisappointment and a complete disregard for your pets' well-being. After multiple visits, not once have they managed to follow simple instructions for a haircut. On my most recent (and final) visit, I dropped my dogs off and, astonishingly, they were kept for over eight hours with no communication other than a midday text asking about the cut--again. When I tried to call, I discovered the business was apparently closed, despite my dogs still being held hostage. When I finally retrieved them, not only were they still not ready, but one was bleeding from a botched shave under her neck--cut so close to the skin it was borderline negligent. I was informed both dogs had five fleas each, which is impressive given their clean bill of health from the vet the day before. Apparently, my dogs received a flea bath--this was never communicated, of course. The owner's daughter excused the disaster by saying they'd "had a rough day." That's nothing compared to what my dogs endured. My female's head looked like it had lost a battle with a weed whacker, and her body was bald. As for the dye job I requested? The color on my male dog had faded before we even reached home. When I texted to complain, suddenly they decided the dogs "weren't good candidates for dye because of fleas." If that's the case, why proceed and why not let me know? Basic communication is clearly a foreign concept here. To call this business unprofessional would be a compliment. The customer service is abysmal, the communication nonexistent, and the grooming skills laughable. If you care at all about your pets, steer clear. I wouldn't recommend this place to the walking dead. The staff here clearly dislike their jobs and, from what I witnessed, shouldn't be allowed near any animal, let alone entrusted with people's money. This is a masterclass in how not to run a business.

I took my dog here recently and he came out looking so handsome (and he's not like most dogs, he's…read morequite shaggy and odd looking so this is saying something!) this was probably one of if not the best haircut of his life. The only reason I considered docking a star, was because I think there was some confusion on when I should drop him off. He was scheduled for 1:30, they called at 9:30am that day and said they weren't busy so I could drop off anytime. I took him at 10am thinking he'd be done sooner - he wasn't done until 4 pm! That's a LONG day! HOWEVER, from what I could tell, they don't kennel the dogs, which I appreciate. It was a good day away from me and interacting with other pups, so I didn't mind so much that he was there all that time. I would recommend and plan on going back!

This place will never get my business again. This would've been our 4th time bringing our dog here…read moreand absolutely never again. Our first appointment on Dec. 20th, 2025 was scheduled for 9am. I dropped my dog off promptly at that time and waited in the parking lot for him to be done. It got to be 1pm (4+ hours from drop off) and I still hadn't received a call he was finished. I went inside to check on him and he was still in a cage, wet. They hadn't even started cutting his hair and told me it would be at least another hour. I was furious because I scheduled an appointment. The lady told me that their appointments aren't actually appointments and they are instead drop off windows and they are a drop-off based salon. No one explained that to me in booking, so naturally I was very upset knowing it would take them 5-6 hours to groom an 8lbs Maltese. Going forward, we were satisfied with the haircut and now that we knew it was a drop off window, we could plan better around that timeline. He had 2 more appointments after that, that went fine. Well, he had an "appointment" today for 8am and my husband dropped him off before work. He arrived at 8:18am. The groomer was extremely rude to him, refused to take our dog, and demanded that we reschedule. My husband explained to him that we have always been told this salon is a drop off service and that they don't take traditional appointments. He refused to work with him, suggest an alternative solution, and then canceled our appointment while my husband was there in front of him. This salon also claims very boldly that they take walk ins. So why was my husband then not treated as a walk in simply dropping off our dog? I could understand this more if it was a traditional appointment based salon, but it's interesting how when they take 6+ hours to groom the tiniest of dogs it's a "drop off service" but when they don't feel like taking you it's a strict appointment. My husband works near the salon, but we live 30 mins away so he now has to drive all the way back home and back out to his workplace, making him over an hour late. He described the man, named ANTHONY, as incredibly rude, unwilling to find a compromise, and dismissive. They obviously don't value us as customers. It seems we are being punished for their unstable business model that sometimes takes walk ins, sometimes doesn't. Sometimes takes appointments that you must adhere to strictly, sometimes doesn't. Sometimes takes dogs as a drop off service, sometimes doesn't. I also was able to drop him off between 8:10-8:20 for his other "appointments" and was never told that I had missed the window for drop off or given any sort of warning that the time of drop off needed to be exactly at 8am. They are incredibly inconsistent, have horrible customer service. We were willing to write off the 6+ hour wait time, but this situation screams that this place is extremely unreliable. I would highly recommend that you do not bring your dogs here, if you do I hope you stay home and nearby to pick him or her up at whatever time is most convenient for this place, because the average working person, they do not accommodate or work with your schedule whatsoever.

Another amazing groom for Furrtastic! They can really listen when I explain the look I'm hoping…read morefor, and I haven't had to do at-home touch-ups like I've had to do in the past. This is the kind of small business I like to support!

Great job on a golden retriever who desperately needed the groom. Got in and out timely. Very…read morereasonable rate. Good communication.

Amazing place!! Staff are caring and take the time to understand dog's needs. They did a great job…read morewith both my difficult dogs.

I wish I could give 2 different star ratings for the employees and the owner…read more My pup has been a customer there for over a year now. The groomer (well the one we had) was pleasant and professional. My dog always came home looking very nice. I am a busy mom of 7, a wife and a nurse. I missed an appointment we had as I forgot one of my children had a school concert to attend on a Saturday. I called the Katies once I realized I had missed the appointment to apologize and reschedule. The receptionist asked me to hold on. Then a lady got on the phone and immediately said, "This is Katie, are you not able to bring in your dog?" I stated I was not able to and explained why and apologized for not being able to. She than said are you aware of the cancellation fee? I stated I was not and had not been told about that. Very rudely she said the fee is the price of the cut. I was a little floored about this, but said okay, and asked if it is charged with the next cut. She continued to be very rude as if this was something I did all the time and told me that I would need to prepay for all the appointments moving forward. She didn't give a courtesy, she didn't say yes, you will need to pay a double charge next time, she was very rude. I told her thank you and hung up. She will NOT get another $$ of my hard earned money again. Zero customer service and she sounded like a mad hatter the way she was talking. I hope she doesn't treat all customers and employees like that.

Ariane is amazing! My pups jump out of the car and run up to the door when we arrive. They love…read moregoing here! I've tried other places and I wouldn't go anywhere else again.

We love this groomer! They are seriously the best in all Indy. When they are taking on new clients…read moredefinitely reach out!

This is my second time with this company, and I am very pleased. The groomer does an excellent job…read morespecially for my dog she's 8mo and very wiggly and doesn't sit still I have taken her to PetSmart and never been able to get her groomed because she wouldn't sit still but this young lady has grown my dog twice and did an awesome job thank you so much.

Been using for several years. Quite please. Staysha does a good job on my Morkie Grace.read more

Was travelling to Indianapolis to visit some college friends and my dog was not allowed to stay…read morewith me at my hotel. Friendly staff, great service, and amazing prices! The indoor/outdoor runs cost (a lot) extra at some of the nearby kennels, but it is included here for free. I did pay extra for the pets and walks, which was well worth it.

I am so happy that I decided to board my two dogs at B & S Kennels! I have two large dogs, one who…read moreis very friendly and one who is aggressive and has bad anxiety. I was nervous dropping them off because we've had some issues boarding them other places in the past. When I picked them up after their 10 day stay, they both looked so happy and healthy! My biggest concern was my German shepherd, who has ALWAYS refused to eat and had worsened anxiety after staying at other kennels. It was amazing to see that the people working at B & S were able to interact with him and not have any aggression issues. He walked right out and didn't bark at anyone or any other dogs. We will bring our pups here for any future boarding needs!

Terrie has been our dog sitter for 3 years for our two large hound dogs. She has been dependable,…read moreavailable at the last-minute, and extremely reliable. One of our dogs has food-bowl and stranger aggression, so finding a dog sitter willing to work with him was very tough. Terrie even participates in training to help this difficult dog! She will be there in rain, snow, or negative temperatures. My dogs love her, and we do too!!! Terrie is the best!!!

From the owner: Personalized, appointment-only, full-service grooming…read more I apologize for the inconvenience but I no longer groom large-breed dogs.

You Absolutely did NOT tell me any such thing ( a price didn't cross your lips ) There wouldn't…read morehad been Any reason for me to Post my Ad about you if you did. You told me that you would give me a Price when I dropped her off to you. Why would Anyone drive the distance and Use their gas Not Knowing what it was going to Cost them I even told you how long it had been since her last Groom because the place I had been taking her to had done some things to my dog that brought a Great Concern to me. I'm on a fixed income and the PRICE Is Always The FIRST thing That I Ask. Your Not only a Con Artist your A VERY DISHONEST HUMAN BEING !!! HAPPY GROOMING BEX

Still waiting to get my dog scheduled. They seem to have a lot of business…read more I pray they have time for my dog. They do great work.