Most dishonest POS out there,ruined my car bu spraying paint thinner on the seam sealer…read more Had to take them to court and get judgement and when they lost,they ruined my car. Stay very far away from there crooks

Do not do business with these people . The owner spit on a customer today over a miscommunication…read more This is not a establishment you want to do business with.

Great staff, great inventory. If you're looking for your next car definitely check out CRM Motors!!read more

Very friendly and helpful staff! Made the process easy! Especially the owners Chris and Tracyread more

Amazing service. Extreamly professional and highly efficient. Truly a hidden gem. Great place to…read morebuy a car and/or get your current car serviced.

What unbelievable service! This place is the best! We were traveling from michigan & Paul helped…read moreus out immensely! They are the kindest most helpful people we could have ever hoped for!

I'm writing a complete and honest review. If any employee gives you attitude, BEWARE--they might…read moresabotage your car. I came in thinking I had a connection issue. My Corvette sometimes wouldn't start, and I had just had an engine replaced in August. It turned out to be something as simple as the car being a manual transmission with a neutral lock--something no one at Edwards Chevrolet could tell me. This leads me to believe not only are the service clerks (Luci was a great clerk) unexperienced, but the technicians must not be very knowledgeable either. The service clerk Brooks literally told me over the phone, before he acted like a grown man, that no one wants to work on my car. I immediately replied, "Well then let me speak to a manager so I can figure out why." He then changed his attitude and started being professional all of a sudden. That made me suspicious. I told two managers at Edwards Chevrolet that their employee spoke to a customer in that way, and they didn't seem the slightest bit surprised. (Marty Phillips and a Mr. Short.) Manager Mr. Short at Edwards Chevrolet said there were cameras positioned at every bay and he would follow up with me to ensure there was no foul play with my vehicle on 10/16. Since then he's ignored my calls and texts. Marty Phillips didn't even care to investigate. He started mentioning how long everyone had worked there, as if that would prove I'm lying. After reviewing their work on October 16, I found three faults: Drained oil A hose that was detached and not placed back A connector disconnected from my starter I am a 27-year-old United States Army veteran, and I think this business is TRASH. No communication. No accountability. No integrity. I'm ashamed that an American business like Chevrolet is attached to Edwards. Very emotionally charged staff. Very unprofessional. Don't trust this dealership.

In 2020, I purchased a brand new 2020 Chevy Blazer (Silver) and had an excellent experience. Fast…read moreforward to 2026, that vehicle was totaled due to a system issue that caused me to crash into another vehicle. On February 6, 2026, I purchased a used 2022 Chevy Blazer Redline Edition (Black). After having the vehicle for just over a month, the radio and display screen stopped working, and the car completely died, which also caused the key fob to stop functioning. When we attempted to use the physical key inside the fob, we discovered it was not the correct key for the door. After several days of communication with the dealership, the vehicle was finally towed to the service department. The car remained there for almost a week, and after multiple follow‑ups from me, I was finally given a diagnosis. Due to extenuating circumstances, I was unable to purchase the extended warranty, so I understood that the financial responsibility would fall on me. I approved the repair, which totaled $1,085. Today, when I followed up on the status of the vehicle--having now been without a car for a week and a half--I was informed that although the original diagnosis had been repaired and the radio was functioning, the display screen was still not working. I was told this would require an additional $621. This entire experience has been extremely frustrating. I am deeply concerned about how this vehicle passed inspection prior to being sold. I also question why the technician did not identify the issue with the display screen during the initial diagnosis, especially since it was directly related to the radio problem. Based on my experience, I would caution anyone purchasing a used vehicle from Edwards Chevrolet Downtown to secure a warranty immediately. Without one, the experience can be extremely costly and stressful. I am very disappointed, as I previously had a positive relationship with this dealership. I work hard for my money, and I value businesses that demonstrate loyalty, accountability, and integrity. Unfortunately, this situation has left me feeling dismissed and financially burdened due to issues that should have been identified and addressed before the vehicle was sold. Two weeks ago, I underwent major surgery and am currently on medical leave from work, so my finances are extremely limited. After being without a vehicle for a week and a half--and despite requesting a loaner--I was never provided one, nor did I receive a response regarding my request. As a result, I will now be picking up my vehicle in the same condition in which I brought it to the dealership: still not functioning properly. I am already out $1,085 for the initial repair, and I simply cannot afford the additional $621 that was quoted. When I dropped off my vehicle, I provided detailed information, along with photos and a video clearly showing the issues the car was experiencing. It appears that this information was disregarded. Instead, it feels as though only part of the problem was addressed, resulting in an incomplete diagnosis and additional costs. Furthermore, the issue regarding the physical key inside the key fob not fitting the door was never acknowledged or addressed. This has been a difficult lesson, and I will not be doing business with this dealership again. I understand that I am only one customer, and my decision not to do business with this dealership again will not impact them financially. However, I cannot continue to support any company that takes my hard‑earned money and leaves me feeling as though I have been taken advantage of or made to feel foolish and I feel like BOTH!

Similar great service as we experienced at the Pelham location…read more The Pelham location actually had us come over here to check out a couple cars that they thought might fit what we were looking for. At the end of the day we didn't make a purchase, but they were correct and had us look at a car that was what we wanted (not sure why we didn't go for the one they had - may have been miles) and we ultimately ended up purchasing (unfortunately not from them - really, but that's another story). Staff was friendly and didn't mind working with the team from Pelham to show us what they had. Again, same no pressure ... no haggle establishment. Same as Pelham, I wouldn't hesitate to check these guys out if we were shopping for a new vehicle.

As a long time customer of Driver's Way I am disappointed with new management that has decided to…read moreeliminate some of what I would call 'legacy' sales people that we have dealt with for years for no understandable reason. Trying to find a place to do business with that provides exceptional service is always a challenge , especially in the world we live in today and every once in a while you get lucky and find a super star that not only represent the brand well, but make you feel as you are the only customer they deal with. This was the case with one manager at Hwy 280 location and we referred countless friends and family. However, not anymore and Driver's Way has lost a customer.

Stopped by Toyota of Sylacauga for an oil change. The inside is super homey with comfy leather…read moreseating, and outside they have rocking chairs and a cute gazebo area. Tristian, my advisor, was great. He was super friendly and helpful. They've got free popcorn (snacks are always a win) Even without an appointment on a Saturday, my wait time wasn't bad at all.

Amazing experience!!! Absolutely the best car purchase ever!…read more These folks are friendly, fast and helpful!!! Make the drive, you will thank me later.