I would definitely recommend Riley to anyone having drain/plumbing issues. He works fast and efficient and is very knowledgeable! The pricing was very fair and affordable as well. Thank you Riley and Hope Plumbing! read more

Hope Plumbing, Heating and Cooling - Plumbing Near Me - Fishers, Indiana

Corvin came out to address some drainage issues in our basement. He was professional friendly and left the area he worked in better than he found it. Would highly recommend Hope for all your plumbing needs! read more

Hope Plumbing is a fantastic, reliable, and honest company. Several years ago, we had a sewer lateral installed by a company that was later absorbed by Hope Plumbing. Recently, when we sold our home, an inspection uncovered issues with the lateral--even though it was only about two years old. Hope Plumbing did not hesitate to stand behind the work. They promptly sent a representative to conduct an inspection and provide a written report. Once the issue was confirmed, they took care of the necessary repairs and made the process easy and professional. What impressed me most was that they went above and beyond by offering the new homeowner an extension of the warranty, even though they were not obligated to do so. That level of customer service and integrity is hard to find these days. If you're considering plumbing work and want a company that stands behind its work and truly values its customers, I highly recommend Hope Plumbing. read more

I first used Hope in 2024 for an issue when I moved into my home. The technician that came out recommended a new hot water heater which I knew had just been installed. I was very disappointed in the dishonesty and cancelled a future appt bc of it. Then, customer service got involved, apologized, supported me in having a new technician out and I decided to give them another chance.. Fast forward to now...the pump they installed was not working consistently and negatively impacting both the backup sump pump and brand new battery that was installed along with a whole new system less than 2 years ago. I had multiple calls/technicians out and even thought the pump was under warranty they were refusing to support me in replacing their product. In addition, I was told their manager, Jeremy Spivey, would call me "within minutes" "atleast by the end of the day" only to NEVER talk with him and then only be called by a "quality control rep"...who again said they wouldn't help. Thankfully I was able to call the pump manufacturer and they are sending a new one within a 10 minute call. I DO NOT recommend working with this company due to their poor communication, dishonest and fraudulent quotes, multiple technician staffing changes and overall devaluing of their customers. read more

While I didn't have any work performed yet, Hope Plumbing was prompt, courteous and knowledgeable! I called one evening frantic as water was coming from my ceiling. Hope sent someone out within an hour or so to assess the situation. I did not feel pressured to have work performed. I had more immediate needs and the plumbing was not the priority at the time. The plumber was very respectful of my decision and I do plan to reach back out once I'm ready to proceed with optional plumbing upgrades. They followed up by text a couple of times after but again not hounding me or pushy! I will definitely consider them in the future and would recommend you give them a call for your plumbing needs! read more

Guy was super nice. Snaked my kitchen sink. Showed grease that would fit on my pinky. Said that was the reason draining slowly. The next week, started again. Dealt with it for 6 weeks. Now standing water in both sides of sink. Called them back to see if they offer to come back & check again.... Yeah, for full price, which was $350.32 for a 10 min job...that didn't work. Shop around. read more

Extremely disappointed with Hope Plumbing's service today. We have a service plan with Hope, they installed our AC system only four years ago, and we have had it serviced regularly as recommended. We have done everything we were supposed to do as customers. Today our AC stopped working because it repeatedly tripped the breaker. We had a service appointment scheduled, but the service professional canceled our appointment after we explained that we had reset the breaker and the AC was running again. We were told that if it tripped again, we should call back. Less than an hour later, it tripped again. We immediately called back, only to be told that now no one can come out until Monday. It is Saturday, temperatures are heading into the 90s, and we have a medically fragile child in our home. What is especially frustrating is that WE HAD AN APPOINTMENT. We did not cancel it. Hope canceled it based on the system temporarily running after the breaker was reset, despite the fact that a breaker tripping is clearly a sign that something is wrong. We followed their instructions, called back exactly as we were told to do, and now our family is left without AC for the rest of the weekend. I understand that companies get busy, but this is exactly why we pay for a service plan and maintain our equipment regularly. A loyal customer with a four-year-old system, an active service plan, and an already-scheduled appointment should not be pushed to Monday because the company chose to cancel the original appointment. This experience has seriously changed my opinion of Hope Plumbing and the value of the service plan we have been paying for. read more

Hope plumbing is terrible. Stay away and choose someone else. They quoted me over $5600 to repipe my house when all that was needed was a new ignitor switch in my water heater costing me $300. They work on commission, so they make up repairs that are not necessary. It's shameful and unethical. They also do not respond to any complaints. Do not do business with them! read more

I first used Hope as I saw them actively supporting the Communities. I like supporting local, which they are and not big corporate businesses. I've used Hope on several occasions but just recently for replacing my water heater and water softener. Eric Campbell was my technician that came out. He was punctual and called to let me know he was on his way. He was friendly and patient with me by going over all my options. I currently had a 150 gallon tank, that took up a lot of room in my HVAC room in the basement. He talked to me about tankless. I liked the idea that it had a 15 yr warranty, I would never run out of hot water and the fact that it was so small and compact. I went with it and can't believe how much space opened up in that room. The crew that came out and installed the tankless and softener were very professional as well. They took great care removing my old take from the basement as it was quite heavy and bulky. Now that they do heating and cooling, I'll have them out shortly to service and tune up my heater and get it ready for winter. Note: I have the maintenance package and would recommend that as it gives you additional perks and a good value add. read more

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Ashton showed up on time and took time to make sure he understood what the problem was with our drain. I was surprised how quickly he was able to setup and clean the drain. Price seemed quite fair. read more

Honest and professional! Corvin was fantastic! He took his time and did a great job with our clogged sink. Reasonable prices. We will definitely hire Hope Plumbing in the future. Highly recommended! read more

I requested a repair for my water cap outside and Jake was assigned to the job. Hope sent me Jake's bio with pic so I'd know who to expect and know who he was as a person, from his bio info. He called, not texted, when he was close which was refreshing. He was pleasant and knowledgeable of the job requirements. He finished in a timely manner and kept the work area neat and clean. Jake represented Hope Plumbing perfectly. The cost of the repair was soooooo much better than I had anticipated too, so I signed up for their service plan. I'm very pleased with today's service from Hope Plumbing. read more

I have Hope Plumbing's maintenance program, and I've been very disappointed with their service. They have been consistently late. I've taken time off work on two separate occasions to have my water heater serviced, and both times they failed to arrive within the scheduled appointment window. It's frustrating to lose work time and still not receive service as promised. read more

They supposedly were supposedly "sending out a plumber" today but it is almost 6:45 pm and nobody has shown up, despite saying they would over an hour ago. Even if they fix the problem they made, the lack of care for their customer's time is disrespectful. We should NOT have had to wait around the house for over 10 hours with absolutely no estimated arrival time until an hour ago. Images of last message we received included. read more

Hope Plumbing, Heating and Cooling - Plumbing Near Me - Fishers, Indiana

If I could give negative stars I would. TERRIBLE. RIP OFF. DECEIVING. HOPE tried to bully me into spending $11,000k for a project that Sewer or Septic Services (SOS) did for $3400 with a better pump and faster service. SOS was so professional. They communicated the exact cost breakdown of their estimate, what pump would be installed (with a pamphlet on the model and how it worked) and recommended an equally competent company to empty out the septic before replacement. Emptying and full replacement with a better pump for $3475 The owner is fantastic. SOS originally thought the whole job would be several hours. But the men who came to replace it took an hour. As a result SOS reduced the total cost to reflect the adjusted time it took to complete the replacement. Completely professional, honest and provided me detailed breakdown of costs before anything was signed. There is not better company in town. SOS or Sewer or Septic Services, Inc.17220 Harger Court | Noblesville, IN 46060 P: 317-219-4326 | read more

House was not cooling. Hope (service plus heating and cooling) installed air conditioner a few years ago. Tech came out and tested everything, cleaned outside unit. Everything tested good. Recommended duct cleaning and gave recommendation that included a discount for cleaning. Extremely thorough and professional. read more

Brandon was knowledgeable, friendly, and efficient. He installed our new water heater without a hitch. We took bids from four plumbing companies, Hope's was the best. Same day service, too. read more

Hope Plumbing, Heating and Cooling - Water heater. - Plumbing Near Me - Fishers, Indiana

Had an emergency problem. Jake showed up within 45 minutes. Spent many hours fixing and keeping us aware at all times as to what was needed. Answered all of our questions with clarity and talked us through what was needed. Not hoping for more repairs but we know who we will call! read more

I use Hope Plumbing for all of my plumbing needs. I'm a big fan of how easy it is to make an appointment and the efficient way in which they operate. The technicians are always timely and knowledgeable. After working with some other companies, Hope is the one I trust most. They are a bit pricier than other local teams, but if you're ok with the additional expense, try the team at Hope Plumbing. read more

Ron Allard came out from Hope to get my heat pump cooling on a HOT July 3rd. System was broken and we were sweltering. Other companies said they would not do anything until after the weekend (3days) since it was a Holiday. Ron diagnosed the problem quickly, had to make a special 1.5 hour drive for the part, then installed it and got the system running. I really appreciate the help from Hope. Price was very reasonable. read more

This service call is one of many as I've called Hope Plumbing for a few years now! Michael called ahead to let me know that he would be arriving in 30 minutes and was. I took him to my basement where I thought the issue was and come to find out that it was something totally different, a leaking hot water heater. That was something I hadn't expected at all! He also checked the gage that's located in the ground with the water meter! He show me the gage was going practically nonstop which means there's a leak! So hopefully it's just the installation of a new water heater! Michael suggested that we shut the water off, install a new water heater and after that, he advised me to call a leak detector to make sure there are no other leaks!....Thank you so much for going above and beyond, but most of all for your honesty!! read more

They charge $300 an hour for labor and literally were charging us $1300 for a garbage disposal replacement that you can easily Google and see it should be $200-$600. They wouldn't even go down below $600. Unwilling to give you detailed invoice. The guy was super friendly super nice, but just literally so expensive for no reason. They show you on a little iPhone the price and no break down of the labor or cost of parts. Save yourself a headache and don't use them. read more

WHAT A SCREW UP ORGANIZATION! Scheduled a 2 to 4 pm appointment........5:15 and no word. Cancelled and rescheduled for a few days later for 8 AM, By 9 AM NO WORD! Called and told they would be there by 10:30.......HOW IS THAT 8AM??????? Going to find a more reliable company. When I asked for a FIRST APPOINTMENT at 8AM it should be fairly easy. NOT WITH THESE FOLKS! 2 tries and both failed. read more

New customer, had a fall furnace tune up. Was told by the technician that the heat exchangers were rusting and set up an appointment with their salesman for new furnaces. Upon further research the technician never did a pressure test on the exchangers as recommended by Lennox. Surface rusting does not indicate failure according to Lennox. The salesman came, spoke in generalities about what they would provide, never performed any load calculations I asked about - just sized replacement based on what we have and sent a quote in 15 minutes. The quote does not capture anything we discussed (filter box size, cabinet, removals, warranty), doesn't say what kind of furnaces he specified...completely generic....just a place to sign it! Did not also include the additional work we asked him to quote. I can only assume we would get whatever furnace they can find on discount that meets the BTU spec. Really disappointing...had hoped for more. read more

I have had nothing but bad experiences with the plumbing services provided by Hope Plumbing during the past year. At first, I was impressed by the customer service response. But over time that appreciation has also diminished. I hired Hope to determine the source of a leak into my basement. I told them I thought it was coming from the shower on our first floor. But I was told that the problem was the pipes that needed to be replaced. There were multiple problems with the pipe installation, which customer service assisted with. But when it became clear the leak hadn't been addressed I asked for a plumber to come back and reassess the issue and was told that it was a leak from the shower after all. Not only that, but it wasn't something they could fix. I sent a query about the incident asking to be compensated for replacing pipes that didn't solve the problem I had requested be addressed. I have not heard back despite multiple emails and messages. I have many issues with my experience, but here is one I especially want to share. Beware if you have an older house. Contractors, and definitely Hope Plumbing, use it as the eternal excuse for mistakes they make. When the plumber was here last week telling me it was the shower not the pipes, he quickly added, "But the pipes were old." As I told him, they might be old but replacing them didn't solve the problem I hired them for. If I had unlimited resources, I would replace all sorts of things in my "old house." But, in lieu of that, I need contractors, like Hope Plumbing, that say they specialize in older homes, to fix the problem not tell me how old my house is! So much for Hope Plumbing. read more

First off, it was so easy to schedule an appointment with Hope Plumbing. I'm very busy, and scheduling online was so easy. Austin came out and did a great job. He was patient, kind, thorough, knowledgeable, understanding, AND our black lab pitbull Temple couldn't get enough of him (and vice versa). Austin was in and out in no time at all. I schedule the appointment to do some preventative work with some things I was starting to notice BEFORE they became a problem. Austin was fully onboard, walked me through everything, game me some great tips, had great conversation, and overall just crushed it. Would highly recommend. read more

UPDATE and bottom of post ----------------------------------------------------------------------------------------------------- The absolute worst experience I have EVER had with a plumber. I feel I was ripped off for $400. Let me explain. So I bought a water softener. I bought the same manufacturer so that the new one would line up with the pipes. My old one was old and I could tell it wasn't working as it should, it was about 20 years old. I hooked the new one up and turned the water back on and noticed that I noticed that the pressure in my kitchen sink was really low. The same with other faucets in the house. I pushed the bypass valve and nothing changed. I even put the old bypass valve on and nothing changed. I shut the water off and called Roby's. Roby's is now Hope. I told them I would like some one to hook up my water softener because I thought I was doing something wrong. Turns out, I wasn't doing anything wrong. When they got to my home I told him everything and he said that they would charge $1500 to hook up my softener. I said "No". I said how much to get me going today even with hard water? He said $400. I said Ok. He then cut my copper pipes that lines up with my softener and built me a new bypass valve out of plastic I think it is called PEX? Anyway, I already had 2 other bypass valves and now I have another. When he was done we tried the water. Still no pressure in the sink but plenty at the pump according to the gauge. Evidently after I installed the water softener, some sediment broke lose and I need to replace all my faucets. That part was NOT his fault. It happens. Here is where I am pissed. When you see that a pump has plenty of pressure and see 2 other bypass valves appear not to be working, and one was new, Wouldn't you start looking for another problem? Why would you start cutting pipes and build another bypass valve that still didn't take care of the problem? That's like a car having a dead battery and you start by changing the engine. This is why I called a "Professional" I am not only no better off than I was before they came, but I am actually worse off because I couldn't hook up my water softener now because the pipes don't line up. I bought the new softener because it has a sediment filter built in. He told me that I should install another sediment filter and I asked him how much....over $1200. I asked how much to replace the kitchen faucet, he said $600 plus some extra parts for a hundred or two. $700 to possibly $800 dollars to replace one kitchen sink faucet? I'll go to Lowe's. Their installers charge a lot less. One more thing, I noticed that he walked around the house and got pictures of my breaker box, my furnace, and my hot water heater. I felt violated. That is just creepy. He didn't even ask. Those are things that had nothing to do with the call. So what did I really get for $400? I rarely get ripped off because I usually do my homework and understand the process better. I don't have a lot of time because my wife is disabled and on dialysis and I take care of everything now. In the end it's gonna cost me more. He saw me coming. I hate it that Roby's isn't here anymore. A lot of people in this area used them. One thing is for sure, I won't be calling this place again. Enjoy that $400 because it is the last you will get out of me. If this is the service they give, they won't be around this area long. Don't EVER call this place I had another company come out and I researched them first. They took out all the garbage that Hope did and fixed everything for a VERY reasonable price. You can see my review on them under Home Heroes. I got nothing for $400 dollars!!! Except ripped off!!!! I am cross posting this to other sites to warn my neighbors and other who used to call Roby's --------------------------------------------------------------------------------------------------- Update, I talked to them on 08/25/2025 and we agreed to split the bill. They are at least trying to make it right. I added one star. read more

Was sold a 5K install to redo piping on the incoming lines of my home. They also sold me a water softener and iron filter both of those products works great however the craftsmanship you pay for is not worth the ROI. The pipe that was installed leaked within a week and then continued to have leaking issues without even making it a few months. (They were willing to fix this issue under warranty but you're hiring a professional and they can't get a basic install done right?) I cannot recommend enough to save your money and hire a handyman who's going to cut their cost in half and provide the same quality if not better. read more

I have used this company when it was Service Plus and now Hope. Generally, everything has gone well, but I do feel that they upsell and really pressure you to upgrade things that are working fine. Today I had an HVAC inspection and was told that my blue uv light would only last until next October, which was when it was installed is this true information I do not know but next time I will get somebody else to come take a look read more

In the midst of all this snow and these dangerous cold temperatures, I had a water pipe freeze. I panicked. I was nearly in tears. Knowing nothing about plumbing I thought my house would be ruined when the pipes burst. I called. Hope plumbing they got somebody over within an hour and a half. My son-in-law had come over, Plumber told him what to do. He didn't charge me. My son-in-law did what he was told and within an hour we had water and no damage. read more

Technicians Bret & Brock were very professional and through. Took them very little time to track down my wiring issues.Definitely recommend Hope services read more

Had a plumbing issue late Saturday night and Hope Plumbing was at my house to fix the problem first thing Monday morning. I'm very happy with the service and speed they got to me. Well done to Josaih R. for the quality work. read more

We came home from a vacation at 5:30 pm last week. I walked into the house and it did not feel like the 68 degrees like I left the thermostat on. The house was down to 52 and it was 9 degrees outside. The furnace was not working. I called Hope Plumbing and Sarah answered the phone and said she could get someone out soon. Mike Heisserer came around 7:00pm and after 15 minutes of looking at the furnace, said he knew what the problem was. He had to pick up parts but could fix it that evening. He explained everything in detail of what the problem was and how it happened due to lack of inspection maintenance and neglect from the last company I had for two years. By 10:30pm we had heat back operating and Mike Heisserer from Hope Heating was the hero. Never complained about working late that night and even texted us the next morning to see if we were alright!!! Great service! read more

Not thrilled with this outfit. I called for an estimate on trenching a new electrical feeder from the pole to an existing 200A panel that was temporarily fed by the old 60A overhead service. The guys didn't seem personable or enthusiastic, and frankly that's not terribly important, but when they gave me the estimate it didn't include the trenching at all. Well, I know enough about this to know that 120' of trench is going to be a large part of the project. They brushed it off when I questioned them and said they could have a "sub" do that, but they would have to come out for a separate estimate and avoided them (their OWN sub) because they were "too picky". Sorry guys, I want people who are picky! Well, that's just BS. I asked the main guy previously if this was a turnkey operation and he gave me kind of a blank stare, and when I explained what that meant, he was "Oh yeah, sure, sure!" Well, leaving the trenching off the bid entirely is pretty much the opposite of turnkey. The final straw was when the other guy wanted to take pictures of the furnace and water-heater so they can no doubt start pestering me about those. Well, screw that. They were there for electrical and nothing else, not to get their hooks in me for every utility appliance in the whole freaking house. Dirty. That same guy started bad-mouthing the people who've been maintaining my furnace for 20 years, and these jokers have been there 30 minutes. I knew immediately, that although their estimate was a bit lower than other bids I've gotten, they'd force me into some "club" (cult?) and constantly be trying to sell me something. They also seemed a little clueless on points that, even as an amateur, I knew. They stood zero chance of letting them touch my 105 year old house. read more

Very helpful and efficient. We needed water heater fixed. He came right away.. Thank you

Great service and love our new waterless tank. After our meeting with three different companies, we finally settled on Hope plumbing for several reasons; cost service and availability of products. read more

This is my sink. Hope failed to unclog. They made me sign for work and pay $280 . They tried to up sell me a service for $2000 To unclog. And the topper, they had me waiting from 8:30 - 4p for technician. When he arrived he hurried the job ( i had stated I needed to get to work) while he continously sighed like he was upset and didn't want to do the job. He left after 30mins stating " too bad" it didn't work, but you still owe $280. They areca scam, their commercials tout customer service, affordable and reliable. None of the above. Don't use Hope Plumbing. They took advantage of a female elderly customer. read more

Hope Plumbing, Heating and Cooling - This is my sink. Hope Plumbing failed to unclog. They made me sign for work and pay $280 . - Plumbing Near Me - Fishers, Indiana

We will never use Hope Plumbing again. We've had several large repairs done by them and the most costly one of all left our basement with no drainage, so every time it rains we are under water and have to move the water out ourselves. We also had them replumb our entire house - not cheap - and they plumbed 'around' our on demand hot water heater, stating that "it didn't work anyway." I feel for the few people we talked to from Hope who were nice, but never again. NEVER read more

Apparently not an actual hvac company. Took over service plus which always gave good service and had some excellent techs. Now... HVAC maintenance check was actually zero. They didn't DO anything. I'm used to thorough maintenance checks even cleaning the outside unit twice a year. Now... 2 weeks later I'm freezing as it stopped working. So disappointed and missing the techs I used to have at Service plus read more

We have had freezing problems causing no hot water from our Navien tankless the last 3 years. I called Hope and requested their top Navien expert who is Brian. I showed him a picture I took of the exhaust on the roof with an icycle and he said instantly I know what caused it and told me the solution was to get rid of the screen. Even when I called Navien customer service they never mentioned this solution. I am quite confident Brian's solution is better than the "experts." He explained it clearly and patiently answered all my questions. That is a big plus with Hope in that I never feel they are in a hurry, but take their time to make sure we are comfortable with the issue. We are so grateful for Brian!!! read more