Went there for a poison ivy rash, was seen immediately. Called in my prescriptions immediately to…read moremy preferred pharmacy. Staff was courteous and helpful.

Idiots. You go in…read morewith a history of developing bronchitis, and they say that you might have COVID. And that you need to get Paxlovid. So of COURSE they can't give you a test there (or if they do they're gonna charge you up the ass). So you drive down to a local pharmacy and get the other stuff they did prescribe. Like an inhaler and cough medicine. You go home, do the test and you're positive. So you call back the MedExpress and they say OH SURPRISE, SYKE. We can't actually prescribe you the Paxlovid. It's against our policy. Even though we told you you needed to take a test and get meds. So your doctor is closed on Fridays, until Monday, so you call back and they say: NOPE SORRY. BUT you can go to the ER, and pay a SHIT ton of money just to get a prescription. Like what are these useless morons for?? I bet the "policy" is just there so more go pay a fortune at the ER because they're all tied together. Terrible way to take care of people. Making it ten times harder for them to get basic care. If I could give them zero stars and have everyone see it, I would. Like I could understand if it was something complex, or re-ccuring or we were demanding narcotics. But we just want the medication to keep the COVID from getting severe, THAT THEY RECOMMENDED. Like it's not rocket science (thank god because these morons aren't smart enough for that). I hope that every greedy person that helped make that "policy" has the life that they deserve. And by that, I mean a terrible one for causing needless suffering.

The staff was pleasant and professional. The doctor was knowledgeable and attentive. I was…read morethere from out of town and they provided ease and peace while addressing a medical issue. If you have a medical issue that requires an urgent care I would definitely recommend them.

My brother was transported to McLaren ER on 6-12-26 at 6:45am after being found at home by his…read morewife, non responsive, drooling and unable to move any of his extremities. He is her caregiver as she is on hospice. She called 911 to get him to the hospital. The only down side of this experience thus far was the ambulance crew who wanted my brother to get up and walk to the ambulance stating he was just hypotensive. Being unable to fulfill the request the put him in a rolling chair to get him out the door. Once to the hospital Mickey was his Nurse and did a fabulous job. I was called back after about an hour and had explanations of different tests that were going on. He had absolutely no movement in his arms or legs. I contacted Dr Majjhoo from McLaren Flint as I was a previous patient of his with a ruptured aneurysm. He stated the tests that need to be done to clear him of any stroke or aneurysm. He spoke to the ER doc and it was done stat. The ER doc also ordered CT of chest, abdomen and pelvis. She stated all were read negative. There was some LLL PNEUMONIA and atelectasis. They were going to do blood cultures to rule of sepsis. Admit to 6E and hospitalist will take over. I am a REGISTERED NURSE so Mickey and I were bouncing ideas off one another as I said pneumonia does not cause non movement in all limbs and horrible neck pain. Spoke to Dr Majjhoo again and we agreed on a neuro consult by Dr Norris. He came to the floor immediately and ordered MRI of his neck and head. Once results were back he said he needs a Stat consult with a Neurosurgeon. We were grateful we were getting somewhere. We stated we wanted Dr Kremer and he walked in the door within minutes. He took a look and did an assessment on my brother and said let's go look at the MRI. He said this is very serious and he needs surgery immediately as he had blood, or clot or pus at C5 and 'C6 that was pushing on his spinal cord that needed to be relieved. My brother agreed to the Emergency surgery after Dr Kremer explained risks, benefits and outcomes. He was immediately wheeled down to the OR and was greeted by the entire team. Procedure took 3 hrs and he was able to evacuate the hematoma and restore his movement. In recovery he was moving all extremities and doing very well. He was transferred back up to the floor where he has received exceptional care from Emily, Marissa, Erica , another aid on nights who is very good! PT, housekeeping were always available. Dr Kremer consulted with Dr Rayes out of Flint who was also willing to accept the patient if Kremer felt he needed an angiogram of his cervical vessels. Dr Kershen was consulted for urinary retention and his issue was addressed today. His food has been quite tasty and dietary is always absolve for the patient. His pain will only get worse the next 2 weeks but we are prepared for this. Life throws curveballs at us and I was impressed with the coordination of all of the team members at Bay and the communication with Flint Doctors to help manage My brothers care. He will need more surgery but he will have to heal from the decompression first. He can't say enough good things about everyone he has come into contact with this far . Please let all of the staff, physicians and surgeon know they are greatly appreciated. There was never any rush to walk away from us, but always detailed explanations and plans moving forward. We appreciate them all.

Today is June 30, 2026. I am sitting in the emergency waiting room, waiting for my brother…read more The receptionist is very rude! An older man came in worried about his wife, after speaking to the receptionist he became very upset and agitated. She explained the rules of not standing by her desk, "its hospital policy" which agitated the man even more. When he was finally able to go back to see his wife, the receptionist tried to explain where she was, but by this time he was much more agitated. She finally just said then you just go back and try to find her!! And she was not nice about it. If you are dealing with anyone in an emergent situation you need to be patient, she definitely was not patient, kind or sympathetic!! I restrained myself from saying something to her! I have been listening very closely to any other person that is approaching her desk, if shes rude again, I will say something to her!!!

Charges Double the price or other urgent cares in the area. Complained to the state on this and was…read moregiven a reply by a Paul Massimino(who used a gmail account real professional) replied with calling me a liar. On the bill this is a charge for around $60 to do a strep throat test. Looked up a box of these on Google and they were $50 for a kit of them 25 tests. charged 150 dollars to test my kid for SARS covid and influenza. once again retail on amazon is around $24 office visit itself was charged at $277 when most urgent cares only run about $180 I have bills in from of me as i write this. Have the response from this Paul. given the response and the billing I would say in my opinion this company has no real integrity.

If I could give 0 stars I would but I had to give 1…read more I brought my daughter here tonight because she stuck something in her nose and was distressed and would not allow us to look at it. As soon as we walked in we were asked what our insurance was and told they do not accept it, which is fine I understand that that's out of her control. However, we could have just paid walk in pricing at the time and we were not offered that, nor did she ask us what was wrong with my child. Really seemed like they just didn't want to add another patient to their book for the night since they were closing "soon." Really sad that medical professionals would behave that way. I have avoided coming here on a gut feeling for 5 years since moving to the area and my concerns were confirmed tonight. They suck. Go to the one by the old Kmart or the hospital instead.

I took my mother there Tuesday. Prompt. Clean and Excellent bedside manners from Dr. Bishop!! I…read moremyself went in today. Dr. Bishop was not available

From the owner: Memorial Healthcare operates two convenient urgent care locations (Owosso and Perry) for those…read moreminor illnesses and injuries that happen when the doctor's office is closed.

I've had pretty good care here when I'm in a pinch and can't get into my doctor. This last time at…read morethe Okemos location was the worst. I don't know if Sparrow is desperate, but apparently, they are hiring whomever off the street. I saw Emilia Ivans, PA-C. When she walked in, she seemed like she was afraid to touch me. She didn't make eye contact, and made everything feel awkward. Don't get me started on testing me for strep! It was by far the worst exam I've had. So bad, that when she stepped out, I called to get in somewhere else. I also felt cheated that I still had to pay for the "exam." I understand these kids have to start somewhere, but she needs to work on her bedside manner. In my opinion, based on her interactions with me, I really don't think she's ready to actually be seeing patients. I'll go to Fast Care again- but I think I'll drive farther to go to the Frandor location.

I came here today and I was very pleased with the friendliness of the medical assistant and the…read morenurse practitioner I felt like they both really cared which is what you want your not feeling good. She also sat down next to me and explained every medication and she answered all of my questions. The wait time was minimal about 15 minutes which was less than my quoted time. If anybody ever needed to go to an urgent care I would definitely recommend fastcare.