If you're lucky enough to have your doctor perform outpatient procedures at Comprehensive Digestive Institute in Henderson, know that you will be in excellent hands. I had a procedure done here and was treated with respect, dignity, and genuine care from start to finish. The nursing staff is truly top-notch. Diana, my pre-op nurse, was fun, personable, and highly competent. She took the time to explain everything clearly and introduced me to the entire team that would be in the operating room, which really put me at ease. When I woke up, my post-op nurse was just as attentive, even offering me juice and cookies--and let me tell you, do NOT pass on the cookies, they're delicious! It wasn't an experience I would have chosen, but since it was necessary, I'm so grateful my doctor, Dr. Sang Lee, practices here. read more

Yay! Another medical review . Hopefully this is the last one of these I'll do for a while. I had a procedure scheduled for today with an arrival time of 6:30 am; when I was called last week with instructions the nice nurse told me 6:30 is the arrival time don't come sooner so you don't have to wait longer. Wear warm, comfy clothes because it cold in there. And advised me of what to bring with me, how long I should be there and instructions for my driver. We arrived at 6:26 walked in, signed in and was checked in just a few minutes later. The nurse came and got me and my friend from the waiting room and took us straight to my bed and got me prepped for my procedure. Super easy endoscopy, just had to remove my sweatshirt and put in a gown. Shortly after, another nurse came and started my IV and got me all ready. There was one person before me. And I was kept in the loop with time and everything. My friend was told not to leave that it was going to be really quick. Just as promised I was wheeled back, everyone who I hadn't met yet introduced themselves and told me what they would be doing. Next thing I knew I was waking up in my little room and my friend was brought right back. I had water waiting for me and a cute little Crumbl cookie. Everyone was amazing and I wouldn't hesitate scheduling another procedure here! read more

The procedures take about 60-90 minutes so you are not there for long. Waiting area has guest Wi-Fi; and a TV going. read more

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I had a colonoscopy the other day and the whole experience went well (I won't talk about the prep prior to my appointment lol). I was really stressed and the staff was so sweet and patient. Everyone was efficent and made me comfortable overall. I thankfully had good news once it was all done! I've also never been happier to drink apple juice in my life. Thank you to the whole team for my care during a scary time. read more

I had an excellent experience at Horizon Ridge Surgery Center during my recent colonoscopy. From check‑in through discharge, every staff member I encountered was friendly, courteous, and knowledgeable. Nurse Kaylee was especially welcoming and professional as she prepared me for my procedure. Nurse Patrice and Dr. Grigsby (Anesthesiology) were kind, attentive, and very reassuring. My Gastroenterologist, Dr. Gayatri Vengayil, is exceptional and provided outstanding care. After the procedure, the staff ensured I was comfortable, safe, and fully ready to go home, even confirming that my friend had arrived to drive me. The facility was spotless, modern, and very well maintained. I truly appreciated the high level of care and professionalism from everyone involved. read more

I have my colonoscopy done yesterday at 6am , i took a Lyft to get there cause they wouldn't let me drive back home , they found me a company of transportation that takes patients back home so there is a big relief if you don't have someone to drive back home, at first i was nervous and I started to panicking but there is this nurse ANDREA!! GOD BLESSED HER , she is super kind and professional she makes me feel so relaxed cause she really cares about the patients, also the males nurses and anesthesiologist with baseball cap were very nice, THIS PEOPLE ARE THE BEST TEAM IN TOWN, im so grateful that I chose this location, the whole procedure lasted like 30 minutes, highly recommend to everyone in Vegas this is the place to go for a colonoscopy. read more

Horizon Ridge Surgery Center - Surgeons Near Me - Henderson, Nevada

I had a Colonoscopy last week at this facility. I've had a few in the last few years and wanted to say this one was almost a pleasure. Dr, Stone and the staff were so professional, nice and organized. I was in at 8:30 for a 9:00 AM appointment that started on the dot. I was finished and ready to leave by 10:30. I have never had a procedure that was so well orchestrated. Everyone there was great! read more

This place needs to be more considerate of patients arrival time vs. actual time for the procedure. Totally hated walking into a full waiting room, the seating is way too close and I sat for nearly 60 minutes before called to prepare for the procedure at which point you then sit for another 20 minutes. It's bad enough to stay calm in anticipation of the procedure then add waiting on to your nerves. I told the nurse I have arthritis in my right hand, so to get a vein she slapped the back of my hand hard several times. I didn't say anything no telling what may have transpired while I was unconscious. Reason for 3 stars is the place was clean and A few of the staff members were pleasant and I don't mean the cold front desk clerk or the doctor. read more

Ok, medical procedures are scary. It makes us nervous and hesitant. They are very important and also sometimes frightening. When I had my procedure at Horizon Ridge, the staff was just amazing. They really are great at putting patients at ease and being helpful in a sometimes stressful environment. It started with Sharon, the nurse who prepped me for the procedure. She was very good and also kind and caring. Barbra (OR Nurse), Eddie, ( anesthesiologist ) and Nurse Kayleigh ( Superstar Nurse) were also very good at their roles in taking care of my well being. These staff members are great at helping the Doctors in providing care for the patients. Dr Stone completed the procedure and im doing great. ( I would've preferred more in depth analysis afterwards, but ill follow up with the office). Thank you for making a frightening experience very pleasant for me. read more

Had colonoscopy first time here from check in to walk out my experience was great everyone here is very kind but professional nurse Sharon was fantastic making me feel comfortable before the procedure with DR. Shih my appointment was at 2pm and I was home by 3:30. Thank you! HRSC. read more

Best place to get your colonoscopy done. The staff made the experience so easy and explained the process every step read more

Horizon Ridge Surgery Center - Crumbl cookie - Surgeons Near Me - Henderson, Nevada

Everything went great. The employees were pleasant and took good care of me before and after the procedure. I was in and out as expected. I took away one star because when I used the restroom (outside of the office, but in the building), the bathroom was gross. There was an unflushed toilet, and the garbage can was overflowing. My appointment was at 6:00 in the morning so who knows how long it had all been there!? Other reviews mention issues with the billing department. So far, so good. I'll edit this review if anything changes. read more

My husband went here for colonoscopy, endoscopy. He was charged over $400 before the procedure, then we get a bill for over $800 more. The insurance says they need to change the code. This place says they did. Now they're saying we have to pay because my husband put on the medication list that he takes omneprezole. Why did they story change? Honestly, I don't even know if they are scamming us. Since other reviews seem to be having the same problems with billing I feel like something's wrong and we are getting screwed, but what can I do? Also, the guy who called to tell me my husband's procedure was done gave no directions whatsoever. I finally walked to the back door because I had no clue what I was supposed to do once I got there to pick him up, and then my husband had to walk out on his own, while this other patient was being wheeled out. I went to a different place, and they wheeled me out, wouldn't let me walk if i wanted to. I don't understand this place. We will absolutely never go here again. I would advise you to not go either. read more

Not sure where to start as my experience was a dumpster fire. When I got called back, I was told to change in a bathroom when I was done the nurse came in and had me sit on the toilet while she asked personal questions and have me sign a few more forms + start my IV. Really? I'm sitting on a toilet signing papers and getting my IV started. Build a million dollar facility and I'm doing this in the bathroom?! Next we move to the bed where she started the fluids to the IV and my hand is on fire. At this point my family member is with me and we both try to get their attention about my hand. I'm told it's nothing and that it's because the IV fluid is cold. Um NO that isn't it. I've had IV's before and they never hurt like this!! She refused to look. Now I'm miserable because I've fasted for 16 hours and now my hand hurts SO bad. The anesthesia Dude walked over but I had no idea who he was because apparently it was too hard for him to introduce himself and he just started rambling so I asked WHO he was and apparently that pissed him off and he was butt hurt because he had to swap with someone else to step in to do my procedure. The staff was rude non caring and I had a bruise on my hand that was there for 6+ weeks despite the IV just being cold per the lady who put it in. From my experience go elsewhere! I'd give them a -5 if I could. read more

I went in for a routine screening endoscopy and colonoscopy. After the procedure, my doctor told me there was nothing found during the colonoscopy and made no mention of anything for the endoscopy. My doctor left but then the nurse gave me pictures and told me I had H. pylori bacteria in my stomach. I asked her numerous questions about the bacterial infection and she became short-tempered and said, "I've been doing this for 20 years so I know what I'm talking about." I then saw my doctor yesterday to get the results of my tests and she said everything was normal. I asked her about the H. pylori and she said I do not have that or any kind of bacterial infection. I told her what the nurse said and the doctor told me you cannot diagnose H pylori from a picture, only from a biopsy. The nurse should not be practicing medicine without a license. read more

I recently had a medical procedure at Horizon Ridge Surgery Center. I wanted to give a 5 star rating to HRSC! They explained what to expect in advanced and post-procedure. Nurses Nancy, Douglas and Taryn were so caring pre- and post- procedure, especially when my medical transport failed to pick me up in a timely manner. Thank you! read more

Love the staff and the office atmosphere. Seems like a nice place to work. I actually applied online lol, although a couple in the waiting room seemed agitated. I enjoyed the music. read more

They added on a procedure, that I most certainly did not consent to, then charged me the deductible for it. 7 months of clerical incompetence leading up to me simply just paying it to end the monsense. read more

Go to a different surgery center. I was supposed to get a partial refund and I can't get a hold of any one. My husband had the same procedure as I did but at parkway and the staff was so nice and it was way cheaper!! We have the same insurance! To top it off the nurses were yelling at us to wake up and ripped my gown off me before I was even opening my eyes but at parkway they let my husband wake up nicely without yelling at him and ripping the stuff off him before he even started waking up. If I would have realized how bad the staff here was compared to parkway I would have submitted multiple complaints. Just save yourself and go somewhere else. read more

Zero stars honestly. Front desk staff were beyond unprofessional. Came for a procedure in February. Checked in, filled out forms, paid and then sat. After about 45 mins we inquired about wait times. Keep in mind all patients here are fasting for procedures, no water no food. First receptionist went to the back to find out how much longer for our appt. The other receptionist started to make rude comments under her breath while swinging back and forth in her chair. "oh you really think you're going to be seen that quickly" I informed her the patients are fasting, they're hungry and thirsty. Her response: "I'm hungry too" We left. Called over the next couple days for a refund. Had to contact referring doctor for a new appt and found out the surgery center tried saying we no called no showed. I asked her if that's the case how do I have a receipt that I paid with their letter head on it? So not only did they make extremely unprofessional comments but then they tried to say we didn't even show up? Just wow. Insult to injury. The absolute only nice experience was dealing with the office manager. She issued a refund and seemed genuinely apologetic about the experience. While I appreciate her care and concern it doesn't dismiss the experience. I do not recommend anyone goes here. The receptionists have no bedside manner and don't seem to care about the fact that the patients are there for health concerns. Ask to use another location if your doctor tries to send you here. And for anyone asking why I'm posting now. New appt over a month out but requested a different surgery center and so far the experience has been amazing! read more

Extremely unprofessional desk staff; wait times were well over an hour even considering your appointment time. Very unprofessional and unacceptable business office. read more

I was a hospital corpsman in the Air Force, so I understand busy. What I understand less is why an RN feels it's their responsibility to direct traffic outside and then get angry when I failed to follow his incomprehensible directions. I parked and he led me inside and ordered me to dress my husband by tossing the bag of clothes at me. A. You didn't really know if that was my husband. B. He is still under YOUR care, not mine. What if he rolled out of bed or tried to stand and fell? We also felt very rushed by several grim-faced employees. C. I can appreciate a bad day, but don't talk to me in that tone of voice. I also appreciate that you labored through all those hard classes and graduated with an RN degree. Good for you, but don't talk to me in that tone of voice, ever. You are not my boss, my better, or my father. D. Allow me to share a memory with you from years ago. On my very first day as a Corpsman at Keesler Medical Center, my roommate and I walked to the hospital from the barracks. As we approached the front doors, she gestured with her cigarette and said, "This is where your attitude goes," as she stubbed out the cigarette. That piece of advice has stuck with me over the years. Give it a try. read more

Give it zero stars if I could. Got a call yesterday telling me my procedure would about 700 dollars. Get a text today it's gonna coat 958.00

Great care, great staff. Can't be much of a fan of cancer screenings that require general anesthesia but the professionals there make it seamless and quick. Would recommend and the procedure can save your life. read more

I want to give a very special special thanks to the whole crew and of course Dr Glover for the outstanding hospitality thy provided to me thy made me feel so comfortable through my whole procedure I am so grateful Kaleigh is exceptional thank you all read more

It should be negative if I can. The surgery center is okay, but their Billing Department is not so smart and very irresponsible and rude. I had a colonoscopy approved by insurance without copay treated as preventive disease due to family history. After I had the procedure, them and doctors billed my insurance company to get paid. Doctor used the right code and got paid, but surgery center billing dept. used a wrong code, and didn't get paid. So not smart, they sent me the bill. I called insurance company, and the representative told me that surgery center didn't submit the right code, so they couldn't pay. Doctor got paid, because he used the right code. I tried calling surgery center billing department to talk to them about it. They(Elsa?? and another person) hung up the phone twice because they didn't want to talk to customer. The third time, I was able to talk to Misty(she didn't hang up the phone and talked to me. I was able to explain what was going on, Misty would send my record for code review. I wouldn't use this place anymore... customer shouldn't have to go through this type of hassle. Maybe they hung up the phone because I had accent??? hope not... that would be a discrimination issue.. read more

Avoid this place. Front desk woman had the personality of a doorknob..that's an insult to doorknobs. They charged me $658 when I first walked in the door for my colonoscopy as a deductible charge..they are not supposed to do that. I have called twice to get a refund and they have zero record of it..even though it is on my cc statement. They said it "didn't clear yet on their side"..it was THREE WEEKS AGO! This is a scam people. I'll have to dispute the charge through my bank. Colonoscopies are not supposed to cost anything out of pocket..no copay, no deductible charge..nothing. The billing department is a joke to talk to (Barbara). Further, they rush you out of the place as you are still foggy from the propofol. Before that, the doctor was getting a good laugh out of my questions while I was still in a haze. This place is awful..what a bad experience. The nurses were kind and caring..the only bright spot about this hellhole. Go somewhere else and do yourself a favor. read more