Very nice casino in downtown St Louis. Lots of slots, nice layout, and not cramped at all. Easy, free public parking. Standard options for the table games. Nice high limit room with a Seven Stars lounge. read more

We came down here to try our luck on Valentine's Day and win a jackpot. Negative, we did not win anything. Walking in you see and hear the lights, the bells and the music . Plenty of slot machines, blackjack, keno, poker, and roulette tables. Restrooms ok. Beverage station was well stocked. Bartender was nice. Until next time .... read more

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I want to go on the record for saying that this was a wonderful experience. I was so skeptical after reading other reviews but I didn't have a negative experience here. The hotel lobby and commons area is so beautiful and smelled so good. Our double queen suite room on the 7th floor was so spacious, clean and well kept. I will definitely be back on my next St. Louis trip. read more

Pro's: Walkway to the casino is nice and the Tunnel from the casino to the convention center was also appreciated. Overall it was a quiet hotel. Big room with nice storage space. Walking distance to the arch and Laclede's Landing. Big window. Ac worked well. Cons: No microwave. No in-room wifi. No laundry services. No restaurants except in the casino. Bathroom was small. The shower curtain rod was not hung properly so the shower curtain didn't stay closed. No hooks to hang thingsin the bathroom. My room had an iron but no ironing board. You have to ask 24 hours in advance if you want your room cleaned. Faint smoke smell but they tried to cover it up with cleaning products, so then it smelled like smokey soap. I couldn't find a drinking fountain or bottle filler. read more

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Before arriving I attempted to call a couple of days before to get the cost for incidentals and got now answer. I came into town for a concert and since I had no answer to my question we waited until we got thee to ask. When we arrived there was a line so I waited and when it was my turn. I waited until the lady was complete. Then she called me to the counter with an attitude. I told her my information and she informed me that it was too early to check in and if I wanted to check in early I would have to pay an additional $100. I refused due to the fact that it was almost check in time and I felt like it was a waste. So I informed her that I would wait. The Lobby was very cold but it was very nice in the lobby. Close to the check in time there was another lady at the front desk and I went to check in and she said that she's glad I came up because they were about to give up my reservation I let her know I had been there waiting in the lobby. Come to find out the lady with the attitude made no note that I had even arrived. The nice lady got me checked in and I was able to go to my room. When I entered the room was clean but cold. The Bathroom had a few water stain in the ceiling. The next day I did go to the gym the next morning and I have definitely seen better gym's this one wasn't updated and on the door it said you needed a key to enter but I just pulled on the door. When I checked out the lady at the front desk was the same lady that checked me in she asked how everything went. I let her know it went well. I was able to leave my bag to explore and that was a smooth process. Overall the experience was not the best. It is across the street from a popular venue. This wouldn't be my first choice if I had to come back for a concert read more

We had such a fun time at the casino and even won a little bit of money. We loved our dealer at the blackjack table. She was super friendly and helpful with a person that is not super knowledgeable about the game. Had an excellent time! read more

Horseshoe Casino - Hotels Near Me - Saint Louis, Missouri

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We enjoyed our two night stay at Horseshoe. The room was nice and big. Fridge, wet bar and table are nice in the entrance room. Bathroom was a bit small and hallways had some weed smells, but otherwise good. Casino was big but had some issues. Not enough video poker for sure. Need some new video poker machines. Also, there is a nasty sewer smell that comes and goes near the video poker area and hallway to the hotel. Prices at the food choices around are too high, but food is decent. Some staff is nice, some are not. Overall the place is good if you keep low expectations. Gambled for two days and never had a drink server come by, but there is a soda machine and some bars around. read more

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The question it wants me to answer. Here is what what could improve at the horseshoe casino? There is a long list of very concerning problems I will not get into. I will just shorten the list and let everyone know it sucks. Dick and it doesn't even do that right it is the closest casino to my home and me and my husband drive 35 minutes out of the way plus just to go somewhere better they have horrible customer service if you play slot machine, you're walking out broke when you leave there you owe the casino money my recommendation to you is if you're there or thinking about going there, kick it out of your brain, lose it drop it go to River city Ameristsr , Hollywood, or my favorite Argosy! read more

Horseshoe Casino - Argosy cash out after $20 - Hotels Near Me - Saint Louis, Missouri

Really friendly staff! Great variety of machines. Lots of table games with great dealers. Love that the parking garage is so close to the entrance to the casino! read more

Horseshoe Casino - Hotels Near Me - Saint Louis, Missouri

This is literally the worst run casino and the nastiest casino in the country. I've been all over the country and it's the worst hands down. It smells like sewage daily inside the casino and they do nothing to fix it. 1 out of 8 soap dispensers works. They don't ever fix anything. It's been this for years and they invest zero into the property. Staff is terrible. Worst management ever. This isn't someone mad they lost just the truth. Unsure how this place is still open given all of the health code violations that exist year round. Unsure how they are allowed to operate and serve food in this establishment. Everything is broken in the place. Chairs are so run down at all the slots and they do nothing to maintain it. Caesars should be embarrassed as the second biggest casino operator in the world. read more

This only has to with when events are going on at the dome.... Please have an employee of the horseshoe at the entrance of the parking garage and out side in the parking lot checking player cards. We can't ever find a spot because people for the concert or whatever is going on filled up all the spots. read more

This review is for Horseshoe Casino as well at HoteLumiere at the Arch since they are one property. The ratings seem low here, but alot of the reviews date back to when it was another property. I gave it a chance because I am a Caesars Rewards member and I try and accumulate my points at any of their properties for comps later down the line. Booking was easy and the pricing was really good considering we were just a few blocks from the Arch and had a view of the Mississippi River from our room. We ran a little late coming into town so I called ahead to tell them I still plan on checking in. Customer service was outstanding from that call, to check in and throughout our stay. Faith was the first person we encountered checking in and she was such a gem. Her customer service skills were top notch as she told us great food recs as well as info on cool places in town. Give this lady a raise Caesars! The hotel is large with a beautiful lobby with a fountain. There is a bar in the lobby but we never saw it open on our stay. All the rooms have a view of the lobby no matter what floor you are on. There are two sets of elevators, but only one set was working. The pool was empty and seemed to have some work being done on it, so my speedo never made an appearance. Their loss. The rooms were nice and spacious. They have a living area with a couch, a table, a wet bar and a TV. The bedroom was large with comfortable beds, large TV and a safe as well. The bathroom was spacious with a large walk in shower. It did seem understocked but after a call, we quickly got everything we needed. The door also did not lock on the bathroom like it should have, but it wasn't a problem worth changing rooms for. The casino isn't in the same building as the hotel, but it's just a short walk over a sky bridge. I scoped out the casino the first night just to get a lay of the land. It has everything you would expect in a Caesars properties such as a nice steakhouse as well as other small eateries and shops. We did no partake in any of the dining or shopping but we did hit up the casino. It is not large but has all the familiar slot machines as well as a decent size table game area. The table limits vary with the lowest being friendly compared to Vegas or such. My son and nephew were interested in learning blackjack, so I was able to teach them on a lower limit table. The gaming staff was friendly and we had a good time in there. The only negative in there was the table games were closed early in the morning which is when I like to hit the tables up with some coffee. Overall, I really liked this place and would come back if in the area! read more

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I would leave no stars if I could. My fiancée and I came out to St Louis for an event with a bunch of friends. Because this hotel was convenient for us we decided to stay here. The pictures looked good and it was in walking distance of a lot of places around the area. DO NOT BE DECEIVED! When we first walked in we thought "this place is nice". We paid 600 dollars for two nights and it wasn't until we fully settled into our rooms until we realized it was NOT worth it. The bar wasn't open, pool wasn't open and no restaurant in the hotel. There is no microwave in the room so don't plan on bringing left overs back. There was a pubic hair stuck to the wall in the bathroom and the shower doesn't work. When we called down to the front desk to ask for help, not only were we met with rude staff who appeared like they get complaints a lot, but we had to wait over 30 minutes for someone to come to the room to attempt to fix the shower. Our shower was finally fixed, but we received no compensation for the inconvenience. Do not stay here. You will be extremely disappointed and it's NOT worth the price at all! read more

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This casino is the center to the destination attraction campus anchored with two hotel on each end. The casino is small but it has a theater, restaurants, shops and a Morton's steakhouse with a fabulous bar. Honestly I was tired from all the day's activity and the driving so I didn't wager in the casino but I didn't want to go back out to a restaurant for dinner so I went to the Riverfront grill and I got a cheesesteak with seasoned frys to take back to my room which was actually better than average for fast food. Even though I didn't engage the casino the support options came in handy with an easy room walk to dinner for a tired traveler. read more

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They need to improve on the cleaning of their rooms and casino. Very slow at getting any assistance with paying slots or cashing out at the cashier. I get it everyone is busy but waiting long periods of time is ridiculous. We usually tip very well at the casino. This by far is one I would not recommend to anyone. I would give it zero stars if I could. read more

Although an older building, it is clean and in good condition. It appears to have good security and there is a pedway to the casino. Parking is free. It is located close to the river and the arch. I would recommend it. read more

Every single chair in this casino was ripped, torn or had cig burns all over them. So trashy!! And the slots were very stingy I would not return to this casino when visiting town again. read more

I signed up online for horseshoe casino in their app. I made a $100 deposit and it said it automatically added the promo code for my 100% match bonus. Once I started paying the bonus never showed up. They told me it's because I didn't meter the promo code during the deposit. I told them it said it automatically entered it for me. I never got my bonus. This app is a scam and I will be fighting the charges through my bank. read more

This hotel definitely could use some updating. The lobby gave high hopes but the rooms were a disappointment. Cracks around the walls, dirty bathrooms, and areas that clearly had not been cleaned for awhile left us wishing we had chosen a different hotel. The staff was nice enough but not somewhere is rush to come back to. read more

Actually this is a casino .not a hotel, not a homeless camp this is a CASINO you can win alot of money or lose depending upon where or what game you play the staff are very nice read more

Horseshoe Casino - Awesomeness place - Hotels Near Me - Saint Louis, Missouri

Pretty bad hotel. Rooms are not being cleaned. Mattresses do not have fitted sheets, dusty room, hair in the sink, food/seeds from previous occupants stuck in the couch, surrounded by homelessness, no pool, no bar, limited internet.......it's bad. Not sure what happened to St Louis but years ago it was nicer. The Lou has never been know as a vacation destination but it's really bad. The casino boat landing next to the casino is abandoned and is now a homeless camp that is literally about 100 yards from the building. Pray for the homeless and the city. Not recommended. Be safe if you come here. read more

We frequent casino all over the US we had not been to St. Louis and wanted to visit since I am a rewards member. The fee for the room was ok but not fully comp. The lobby is very promising but hate they don't have valet have to park and walk to hotel and the carts are very outdated. The rooms are super outdated bad. Mad I actually paid for this. First thing coming in elevators do not work correctly. Will update once visit actually casino read more

Horseshoe Casino - Wet bar - Hotels Near Me - Saint Louis, Missouri

Most of the slots are penny slots. You'll be lucky to find a quarter slot that you can play. Another thing is their waitress services. I seen a few walking around but none ever came up to me at a dollar slot in the 6 hours I was there feeding them. As far as restaurants go they have a high end one (black tie) and a grill. No in-between restaurants there and no place for breakfast either. The reward center wasn't open so I couldn't get a new card for my rewards account. I can't believe it was closed the entire two days we were there. With no reword card my play didn't count for anything except spending money. In all not a great place to go. We'll be looking for a better place the next time we're in the area. read more

Worst experience eva. DO NOT STAY HERE!! Unfortunately I had to stay here for an entire week. I was here for a convention and wasn't given a choice. The hotel does not have a microwave at all. Couldn't even heat-up leftovers. The rooms are dated and dusty.. The rooms have a cigarette and musty smell. Even the elavators had trash and dust around it. Not a good experience. . read more

I don't know where to start. When we first got to the hotel they put us in room 823- it smelled heavily of cigarette smoke. We went to the lobby and got our room changed to room 302. It was alright, definitely smelled less like smoke, but the whole hotel smells somewhat of cigarettes and marijuana, especially once you get beyond the 4th floor (casino level). The room was hot and humid, the vent was covered in dust and hardly worked. there was mold on the comforters, which had clearly not been washed. There were crusty stains on curtains and the carpet, and the room was extremely dusty. The shower had streaks on the floor and looked like it hadn't been cleaned. The remote control was very sticky and the carpet had wet spots. It was raining pretty hard the second day of our stay, and they didn't have any umbrellas for sale. Luckily one of the front desk ladies, Valerie, let us borrow hers for my little sister so we could get from the hotel to the America's Center. Won't be staying here again. read more

Horseshoe Casino - Moldy comforter - Hotels Near Me - Saint Louis, Missouri

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I should have checked here first. That was my first mistake! As I drove to St. Louis, I called to extend my stay an additional night. The person who answered the phone was rude as (bleep) in letting me know that the hotel was booked for the third night that I needed. Thank God for that. When I arrived, I learned that there is no valet - ok, I'll take that one as my own fault. But who ever heard of a casino hotel with no valet? Huh? The person who checked me in was dry as toast. I arrive in my room after driving 8 hours to find a musty, damp smell waiting for me. It was late so I just went to sleep because I was dead tired. I woke up the next morning to find the nastiness posted in the photos. Some things aren't immediately obvious so I'll list those here. The rest you can see for yourself. I immediately booked a room at a new hotel and checked the (bleep) out of this one. - only 2 can lights in the TINY bathroom. Could barely see when applying my makeup. - the closet only had one door. O_o - the furniture (sofa and chair) was worn and dirty - the vents in the room were bent, dirty, and rattled - the wallpaper had bubbles in it - the carpeting in the roo was worn - the carpeting in the halls is FILTHY. I mean, YUCK. Consider yourself forewarned. read more

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was playing poker, raised, but apparently not enough.. they said I had to double it.. no problem., I had pocket ACEs, but then the dealer said.. well it's just a call now.. lost about $150 on that hand,,, so watch out,,, because the dealers will screw you.. asked the man running the room and he said "its been too long, can't do anything about it now" yeah ok guys... thanks 400 cameras but not to help the customer.., read more

I cannot chose 0 stars so that is why I am generously giving this hotel 1 star. I do not even know where to begin with my review... On the outside of the building there are signs that state it has been remodeled, there are breathtaking views, new floor coverings, etc. The pictures that are reflected on the posters must be of a completely different hotel. The lobby and check in area are very nice. There is a glass elevator that takes you to your floor. There is also a large water feature that flows from the 4th or 5th floor to the ballroom, bar, lounge area. There is an advertisement for a dinner murder mystery event that looks intriguing as well. The person that checked us in appeared to actually be from housekeeping and was just clicking buttons on the computer. Walking to our room the curtains from the other rooms were wide open if there were no guests in them. When we got to our door there were 8 empty beverage glasses outside and the curtains were closed. We immediately thought we were given the wrong room so we knocked loudly prior to entering. There were no additional guests so we began to look around and do our hotel room "once over." Some of the pictures show dead bugs in the sheets so that's were I began. No dead bugs so I was satisfied. The room states it is a non smoking room but that must have been a new policy prior to our arrival because it did smell like stale cigarettes. The room was a suite so there was a living area with a sofa, television, bar area with refrigerator, then the bathroom, and finally the bedroom with an additional television, dresser, closet, etc. In the living area there was a pair of balled up socks near the sofa. Any staff member that had walked in the room would have seen them. There is a space in the counter between the refrigerator and the side of the cabinet which had many years of dust, dirt, and grime. The bathroom floor was tile so it appeared to be clean. The bathtub had black stains along the floor and the corners had mildew grime growing. Any bathtub that is wiped down at least once a week does not grow the mildew grime in the corners. The bedroom area was quite the adventure. The murder mystery dinner that I mentioned earlier must have been related to an event in our room. There were sequins on the floor. Not just 1 sequin but multiple. There was also a sizable blood stain on the carpet with droplets leading to the bathroom and on other sections of the carpet. We immediately Googled murder at the Lumiere Hotel but nothing came up on the search. Laying beside the bedside table was an empty pill bottle which previously contained Xanax. There was also a large toenail clipping against the wall. After this quick inspection and taking pictures for my review, I sat on the bed with my shoes on. Where my shoe had been was a lot of hair. I cannot determine if it was human hair or animal hair but it was enough for us to NEVER walk on the floor surfaces without shoes on. In the bathroom I laid towels on the floor and in the bathtub since I did not think I needed shower shoes for a hotel room priced significantly higher than the surrounding hotels. When we left the hotel for the night and returned the elevator and the lobby had a strong marijuana odor. The glasses that were placed there prior to our arrival were still there as well. The next morning we left as soon as we could. The checking out process was very simple and quick. The casino had a game that I have not encountered before. I believe it was called, "Big 6." It was a large wheel that spun and you picked a number of 1, 3, 6, 12, 25, a Joker, or an American Flag. If the wheel landed on the number you chose, it would pay according to what number was chosen. This simple game was really fun and we could have played all day. read more

I believe they are still in the middle of a renovation but I still enjoyed my stay. My room was clean and the view was great. Valerie, the hotel receptionist, definitely made my stay even better with her positive attitude! She was very accommodating and made me feel very welcome. read more

This place is TERRIBLE, like negative stars TERRIBLE! I arrived at night and walking in just got an uneasy feeling. I went to my room and went to put my toiletries in the bathroom and saw a corner of the vanity had lint, hair and crud that had accumulated there and the mirror frame was dusty. The bedroom portion had dust in the corner of the room by the bed, the wallpaper was splitting and the room overall just felt poorly kept. The mini fridge that looked like it was supposed to be a mini bar was empty and didn't even work. The air conditioning didn't work, the TV didn't work well and I couldn't find a Do Not Disturb sign for my door. Also, this place doesn't have room service. I didn't want to try and go find food in this dump either. The next morning when I left my room I put all my valuable toiletries and blow dryer in the in room safe and took any other items of value with me. I actually even considered packing my suitcase and taking it to my meetings with me. In the end, I went ahead and changed my hotel because I didn't feel safe and the room wasn't sanitary, even though I had already paid for two night at this hotel. Also, the hotel itself wasn't well kept either. The hallway walls had seen better days and one of the elevators was broken. Considering this hotel was connected to casino, which was also connected to a Four Seasons Hotel, I'm a bit surprised that this place is such a mess. read more

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This place is a joke, old dirty ghost town. DO NOT STAY HERE. They don't have any microwaves on the Premises so I asked the front desk staff where is the closest store where I can buy microwave. I was then told if I purchased a microwave I would not be able to take it up to my room they do not allow them on the premises. I am on a very strict diet and have to eat certain foods that are not offered at restaurants. I explained this and was told oh well those are the rules. DO NOT STAY HERE. read more

Not that great. Hotel experience was fine but underwhelming for the price. A poor value. The valet service is not trustworthy and appears to have driven my car inappropriately. I gave it to them in perfect condition and receive it back with a flat tire and a huge gash in it with a 4 inch white chunk of steel in it. They denied responsibility and referred me to the disclaimer on the back of my valet voucher. DO NOT valet there. The casino is full of sad people and there hundreds of 1 cent slot machines which is also sad. Go to River City or Hollywood casinos instead. A way better experience. read more

Our first experience at this hotel included being greeted by one of the most curt employees at the check-in desk. However, we persevered and made it up to the room. The room however, smelled of smoke and although was on a non-smoking floor. When I went to the front desk to request a room change and explain the situation, the same curt employee made no apologies and seemed to begrudgingly give us another room. After that, the rest of the experience was sub-par. We got a comped room and I'd even say I can't even recommend staying here for free. read more

3 days at hotel, never cleaned the room. Asked 2 different managers plus maid. End of trip bundled all sheets, carried them 7 floors dumped them on reception counter. (Oh btw could not checkin until 9:30 pm first night). Dont EVER go here! read more

Horseshoe Casino - Hotels Near Me - Saint Louis, Missouri

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Great hotel very clean & comfortable I would recommend to everyone!! The in door waterfall is so nice only complaint I have is that there is only one way in one way out that just doesn't seem safe to me for a hotel that size read more

Horseshoe Casino - Hotels Near Me - Saint Louis, Missouri

On Monday, July 30; when we toured the St. Louis Mississippi riverfront, Lumiere Place was the northernmost stop. To give some perspective, it is on the east side of I-44 where it sits immediately north of Laclede's Landing and less than a mile north of the Gateway Arch.  We entered and left the casino hotel by way of the cobblestone streets of Laclede's Landing. At the Laclede's Landing entrance when I looked south, my eyes were treated to a vista of a cobblestone street leading to the Gateway Arch. At the time we were unaware that it is connected to America's Center via an underground tunnel. Considering that we were staying in the Embassy Suites in the downtown  side of America's Center this might of been nice to know.   We were no stranger to Lumiere Place. A few days earlier when we exited I-44 into downtown, the leading sight we saw was Lumiere Place with the Gateway Arch to the left and America's Center to the right.   Up close and from the nearby downtown streets, the most striking feature of the 24 story sapphire glass tower is what is called the structural yoke. It looks like a wide ribbon that swoops up and above it. According to the Hunter Douglas Architectural firm, the yoke is back-lit with 42,550 linear feet of LEDs that can project up to 16 million colors and any desired array of colors (1). I appreciated it more at night than in the day. It was on those nightly walks after the Cardinal's game up Broadway where I'd set eyes on the illuminated yoke. This in my opinion is a Las Vegas touch.   Speaking of Las Vegas, the same architects, Marnell Corroa Associates who designed the Bellagio in Las Vegas designed this property. It opened on December 19, 2007. Despite having the same architects as the Bellagio, it is a Tropicana Entertainment property. Interestingly it is a separate company than the Las Vegas Tropicana.   Dissimilar from Las Vegas casinos, guests are required to proceed through a security checkpoint to proceed into the gaming area. I had to show my driver's license. Afterwards, I made my way through a 75,000 square foot casino that boasts more than 1,400 slot machines, 58 table games, and a poker room. I was just glad to see my favorite game Caveman Keno. With so much to see in St. Louis we passed over gaming. However we did not pass over the complimentary beverage station. The casino was spick-and-span. On a smoky scale of 1 to 5 with 5 being the best, I give it 3.5 stars.   As far as food choices, I give it a 3. The dining choices include Cinder House, Kitchen Buffet, Ozzie's Burger Bar, Sucre, and the Wok. When I visited there were signs advertising that Morton's Steakhouse was coming soon. The choices were in want of a coffee shop like Starbuck's and a Cafe. If there was a Starbucks or reputable coffee shop, we might of extended our time here.   From the time that I spent here, it was clear to me that there was no celebration of the close by Mississippi River. In Las Vegas casinos celebrate the Strip. In Laughlin casinos celebrate the Colorado River. In Atlantic City they celebrate the Boardwalk. But here only a few feet from where Louis and Clark set out on their exploration and that Mark Twain adventured, there appeared to be zero celebration.   Lumiere Place is more than a casino. It houses two hotels. One of them, the Four Seasons is the only AAA five diamond award hotel in St. Louis (2). The Hotel Lumiere charges a $19.99 nightly resort fee that includes parking. On account of the fact that it is separated from the Gateway Arch and downtown by frequently isolated spaces, it is a major reason that I personally would pass over staying here. These days Laclede's Landing appears to have fallen on hard times. In this state, the major property that connects it to downtown and the Arch is frequently sparsely populated. Speaking from my opinion, at nighttime this isolation creates a no-go zone. This could be problematic walking back from Busch Stadium. Speaking of Busch Stadium, Lumiere Landing costed $142 million more to build (1). Back to the isolation, I personally feel that if there was a St. Louis Riverwalk ® or St. Louis Riverfront ® this problem would be alleviated. The hour or two that we spent in Lumiere Place was enough for me. I will conclude the review with this question and answer. As a current Las Vegan, what Las Vegas casino does Lumiere Place remind you of the most? Out of all the Las Vegas hotels including the Strip, downtown, and local properties, it reminds me the most of the Cannery East. References: 1. https://www.hunterdouglasarchitectural.com/referenceprojects/article.jsp?pId=8a43834915bbdebb0116f801962207d0 2. https://en.m.wikipedia.org/wiki/Lumière_Place read more

My review is for the HOTEL only. I have never gambled at the casino, but it looked fairly busy and brand new. My friends and I decided to book a room at a hotel in St. Louis since we would be partying in the area that night. We called around to various hotels but Lumiere seemed to offer the best rate for quality in the vicinity. The quoted price was $169 for a Sat to Sun night stay. But I worked my charm and the front desk person discounted it to $139. (^_~) *wink* The front lobby does not look very fancy and pales in comparison to the rest of the hotel. But on the main floor there is a chic-y looking bar and lounge area. The plant pots light up and they have cute ice cube looking blocks which can be used as stools that light up also (see pics). There are 8 floors in the hotel and the casino is connected via the 4th floor. We got a room on the 4th floor which came with a small living room, mini bar, bathroom, 2 plasma tvs, and 2 queen beds. The room is decorated in a contemporary style with wood furniture and red/orange/beige upholstery. The bathroom is tiny but it does have a full size bathtub, toilet, and sink. The minibar is stocked with sodas, water, vodka, gin, and other alcohol. And to alleviate the hangover from the night before, you can help yourself to some free gourmet coffee (you just have to make it yourself with the mini coffee maker). The hotel offers other ammenities such as a spa, but it is currently under construction. However, for $20 you can use the facilities at the Four Seasons Hotel - which is also connected to the casino. There are 3 locations for parking. One is valet which is $20 and unlimited in/outs. The second is a parking lot across the street from the hotel, it is free but uncovered. The third is a parking structure which is connected to the casino and free. If you don't plan on going back and forth to your car and you don't have a lot of luggage, parking in the structure is fine. However if you have a lot of baggage and/or will be wearing high heels, I'd suggest you park closer because it is quite a trek to the structure (you have to walk through the casino). I wish we could have stayed longer but we had some sight seeing to squeeze in and a plane to catch. If we do come back, Lumiere is definitely once place I wouldn't mind staying again. read more

Horseshoe Casino - Hotels Near Me - Saint Louis, Missouri

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It looks like this hotel used to be very nice, but over the years, it has lost its charm. Now, the carpet is faded, worn out in spots and speckled with cigarette burns. The pool area is mediocre with black spots on the pool floor, a lukewarm hot tub and a slow-to-heat-up sauna. I will say it's a secure hotel. The elevators will not work without an active keycard. They were doing construction and renovations while we were there and I hope those renovations can help improve this hotel. read more

Horseshoe Casino - Lobby view from 5th floor - Hotels Near Me - Saint Louis, Missouri

*****DO NOT STAY HERE**** So our friends booked this hotel for my friend and I because of the convenient location to local bars and Restaurants. It is connected to the casino by a crosswalk so I'm sure that's the main appeal of this hotel and the reason they charge the hefty price tag for it too. Upon arrival, first glance is that's is a semi decent hotel, layout similar to an old Radisson Hotel because all the doors are exposed (visible from main area) and have windows on both sides of the doors which is a noise violation to me (can hear loud drunkeys coming in and out of rooms at all hours of the night). They messed up our room; was supposed to be 2 queens instead they gave us 1 King. I immediately called the front desk and They claimed reservation wasn't for 2 beds (even though we had an email confirmation) and they said since they were sold out, they couldn't fix it SOOOO I ended up staying on the pull out sofa bed which was the most uncomfortable bed EVER!! Even with 2 comforters as padding, that "mattress" sucked!! The past 2 nights I MAYBE got 4 a total of hours of actual sleep. OH, and to add insult to injure, I woke up from the first night to find a huge welp on the right side of my neck and 3 "mosquito looking bites on my leg.......NO JOKE! I ended up going to the local Urgent Care because even after numerous applications of hydro-cortisone cream, the welp just kept getting worse! The doctor said it was most likely a spider bite and prescribed me an antihistamine and told to keep applying hydro-cortisone cream . Great! I'm on a vacation and now have to go be on prescription medicine. Was told to followup with a doctor in 3 days to monitor progress. When we checked out that morning on 9-20-15, I showed the front clerk my neck bite and told her that I was having to go to the Urgent care because something in the room bit me and I wanted to make sure she documented me telling her. All she said was "Ok, I will put it in your reservation file." That's it! No "I'm sorry", "I'll tell my manager", "Oh that looks bad, anything I can get for you?" I told her she needed to get that room exterminated immediately. So, 3 days later....back in Texas, I immediately schedule a followup Doctor's appointment that day because guess what...that neck welp it still huge, red and raised and NOW those 3 "bug bites" have a red ring around them. I show the doctor and she recommends antibiotics because my neck bite is not getting any better. And as for those 3 leg bites, "they look like bed bug bites" AWESOME!!! I immediately rush hour after my 12 hour shift, Get Prescription filled and wash EVERYTHING IN MY SUITCASE and sanitize my suitcase because now I put my house at risk for bed bugs!!!!! I am furious and start consulting my friends on what avenue of action to take because I have NEVER had this happen before. I finish my 7 day antibiotic run and and to my surprise, my neck welp and leg bites still there!!!! To this day, I still have a slight elevated bump on my neck for some reason. My leg bites did finally clear up though but now I'm super nervous that a bed bug hitched a ride home in my suitcase! And as everybody knows, bed bugs are not a force to be reckoned with. I have drafted a formal letter up to the hotel management and will keep you posted on my journey. read more

The most beautiful hotel to be blacklisted... I stayed here for a conference and the hotel lobby and atrium is recently renovated and quite pretty. The hotel food was good. The casino is similar to other mid-priced casinos. When I was looking, gaming tables had $10 minimums. The hotel is attached to the casino and Four Seasons hotel through an indoor walkway. This used to be an Embassy Suites hotel. It is obvious in the layout and the suites still show the same layout and furnishings. The bathroom was very small and poorly lit with only 2 spot lots over the sink and no lighting in the rest of the room. Water pressure and hot water was plentiful. The bed was awful-a broken mattress. My back was aching so badly I slept on the couch. The couch was firm and reasonably comfortable if you can fit on it (I did not open it to a sofa bed). However, I expect a comfortable bed... not an unreasonable request for a hotel. Also, there are no available nor accessible electrical outlets near either desk or bedside. This makes it very hard to work or charge items. The HVAC system was also not operating properly. The thermostat was off by 6-8 degrees and the systems did not change over from AC to heat, despite it being reported to the hotel upon checking into the room. Finally, the Asia restaurant over in the attached casino had decent food, but horrific service with the server ignoring my table of 2 after seating us. The table was dirty and 1/3 of the items were never served. Upon checkout, the hotel tried to overcharge me in excess of my contracted rate. The managers were pleasant enough and wanted to try to help. Once the hotel undergoes a full renovation, I might consider returning; but not until then. Overall, I was VERY disappointed. read more