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    Hot Cookie

    4.2 (56 reviews)
    Special Hours Closed
    Updated a few days ago

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    Reviews With Photos - Hot Cookie

    Quite the menu
    Kim M.

    Strap in ladies and gentlemen.... Reviewer discretion is advised. Hot cookie is hot like hot shorts. Spicy names and suggestive servings everywhere you look. This is not your mom and Pop bake shop, but rather an eventful giggle filled experience. Would I recommend this for a family visit? Depends on your family.... Nana might get a kick out of the phallic shape cookie, but parents with small children might want to keep the kids outside while you order. If you are in Palm Springs for a bachelorette or friends weekend, I highly recommend taking a gander at the sweets and treats. We opted for two cookies. The Boy Scout was a snickerdoodle topped with s'mores ingredients. These cookies were soft and decadent, but also not overly sweet. If you would like to have your hot cookie warmed, make sure to mention it to The attendant. Otherwise they come fresh out of the display in a discreet white paper bag. All puns aside I actually enjoyed the cookie quite a bit. They tend to be on the soft side for those chewy, soft cookie enthusiast. The staff was actually extremely helpful and kind while we giggled through our order. There isn't much standing space inside, but it was well air-conditioned. Not that you would want to linger around and make eye contact with anyone while you stuffed your face with a giant cookie. I will definitely be coming back with some friends maybe not anyone with kids though.

    Magda G.

    I live in San Francisco and was visiting my son that moved to the area so we were both excited to check out this place. Staff was amazing - friendly, chatty and pleasure to interact with. They offer the traditional mini gingersnap vegan cookies and had vegan vanilla ice cream that was delicious! Lots of outdoor seating - perfect spot to people watch and enjoy your sweet treats. CC accepted.

    Smells so good from outside had to come in
    Lish S.

    The smell of the fresh cookies pulled me right in! I ordered the mini ice cream sundae, and it was a 10/10, warm cookie, cold ice cream, and the perfect sweet treat. The customer service was just okay, but the dessert definitely made up for it. I'd come back again whenever I'm craving something sweet!

    If my girl Betty is there...I'm In!
    Lance L.

    A Truth, A Lie and a small Fabrication of what really went down... While walking the streets of Downtown Palm Springs after grabbing dinner. There. It. Was. In bright, bold, uppercase font: HOT COOKIE Kids... Close your eyes! (The Truth) Mom... Just stay in the car!! (The Lie) Momma didn't come through on this vacay Hunny (my wife)... Don't judge me, but Daddy needs a cookie!!! (A small fabrication of what really happened) It was actually my kids that saw the cookies in the window and there was no talking them down. So we walked in, looked around and of course, being that it was Palm Springs, naturally there's gonna be some adult shaped cookies in which my 5 year old daughter was like, "Daddy I want the rainbow one" My response... How about the round shaped chocolate chip cookie one instead? Luckily, it wasn't a hard twist of the arm and she happily obliged. I just wanted to get her cookie and get the hell outta of there before her next question was, Daddy what is that rainbow cookie shaped cookie anyway? Don't worry, I was prepared to say a rocket ship! Hey, it's Palm Springs and it just so happened to be an adult themed cookie shop... Can you really be upset? C'mon, Don't get your panties in a twist! The cookies were good and they satisfied all of our sweet tooth's. In addition to Hot Cookies... They have... check this... -Cold Ice Cream (what, You expected "Hot" Ice Cream?) -Milkshakes (that apparently bring all the boys to the yard) and they're like, it's better than yours ;) IYKYK And even Dipped Brownies! So... The next time you are rolling down S. Palm Canyon Drive and need a little pick me up after dinner... Put something sweet in your mouth at... HOT COOKIE!

    James R.

    Right on the main strip close to the Sonny Bono statue. The make some nice thick milk shakes. Service was great. This place is most likely packed in the summer. 80 degrees outside so we made a quick stop.

    Jennifer B.

    A playful and fun dessert spot known for its deliciousness! Hot Cookie serves chewy, freshly baked cookies in the heart of downtown Palm Springs. Love not only the taste of the cookies but the names of the cookies are so fun and the friendly staff -- make it even more of a memorable stop for a sweet treat after exploring town or after a great meal. Definitely not a spot to miss!

    Pearl B.

    This was a fun visit at this cookie location. The service was great and the cookies are delicious and I also like the option of the day old cookies and reduced prices just as delicious as the day of.

    Assorted cookies
    Ricardo R.

    A San Francisco staple finally landed in Palm Springs. If you've visited their other location in the Castro District in San Francisco, then this cookie place is a familiar visit (mainly for its provocatively shaped cookies). Food (4/5) The cookies at this location are on the family friendly side as there were no provocatively shaped cookies at the time that I went, but they had a decent selection of cookies available. I bought a white chocolate macadamia nut cookie, the Harvey milk toffee cookie, and the cookies and cream cookie. By far the white chocolate macadamia nut cookie was the best option because of the balance of the sweetness of the white chocolate and the savoriness of the macadamia nuts. My least favorite was the Harvey Milk toffee cookie because it was overly sweet and too thin. Service (3.75/5) The worker inside was somewhat friendly but he didn't really help us with any selection of the cookies and sort of just waited for us to make a decision when we ordered. I would have appreciated if he told us the most popular cookies to try as there were a decent amount of options to select from. Ambiance (3.75/5) The inside of this place is pretty bare and just had the case of cookies and ice cream options to choose from. There wasn't any seating inside, so expect to just take your order and walk somewhere else to eat them at. There's limited seating outside, so it's really a takeout focused restaurant to bring to your hotel or house.

    Inside

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    2 months ago

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    7 months ago

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    2 months ago

    These are some of the best cookies I have had in a long time. This will definitely be my go to cookie spot when I am in Palm Springs.

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    7 months ago

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    4 months ago

    A sweet treat , in all aspects . Kids loved the cookies - basic biah choc chip cookies and the specialized cookie shapes were hilarious!

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    8 months ago

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    4 months ago

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    2 months ago

    10/10 experience! Vanessa was soooo sweet and gave us great recommendations. I couldn't recommend enough!

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    3 months ago

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    10 months ago

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    5 months ago

    Cookies will hit the spot but pricey. Beware they close early and not at posted time :(

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    11 months ago

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    Page 1 of 2

    Ask the Community - Hot Cookie

    Review Highlights - Hot Cookie

    Vanessa was amazing she gave us several recommendations on great options to enjoy the delicious treats.

    Mentioned in 5 reviews

    Read more highlights

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    Lappert's Super Premium Ice Cream - Palm Springs

    Lappert's Super Premium Ice Cream - Palm Springs

    4.3
    (781 reviews)
    0.1 mi
    $$

    I love Lappert's ice cream!! So many options, it was hard to choose. I decided to go with a scoop…read moreof banana cream pie on a sugar cone. "Smooth ice cream made with fresh bananas and custard swirled with chunks of buttery pie crust." It was DELICIOUS!!

    I rarely leave negative reviews, but this experience was incredibly frustrating--not because of the…read moreemployees, but because of management. On a peak summer weekend evening, during one of the busiest tourist seasons of the year, this location had only two employees working. One person was responsible for scooping ice cream for a line of well over 30 customers (including many children), while the other was simultaneously trying to begin closing duties and keep the store clean. The wait for a single scoop of ice cream was nearly an hour. This isn't an employee problem. It's a management and staffing problem. Watching these young employees--who appeared to be high school or college-aged--do everything they could to remain kind, professional, and efficient while being set up to fail was genuinely upsetting. No employee should be expected to serve an entire packed store while also maintaining cleanliness and preparing for closing. At minimum, a rush like this should have had multiple employees dedicated to serving customers, with another person focused on cleaning and operational tasks. As a customer, I was less bothered by the wait than I was by watching two people shoulder an impossible workload. It also raised concerns about whether employees are realistically able to take their required breaks when staffing is this inadequate. Kayla and Ishmael deserve recognition, a substantial raise, and sincere appreciation for maintaining professionalism under circumstances that would overwhelm almost anyone. They represented your business far better than your management did. Management needs to do better. This level of understaffing is unacceptable, especially during predictable peak business hours. It's 2026--businesses know when their busiest seasons are. Proper staffing isn't a luxury; it's a basic responsibility to both employees and customers. To Kayla and Ishmael: if you're reading this, thank you for your hard work. You deserve to work for an employer that values your time, your well-being, and your effort.

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    Kreem

    Kreem

    4.5
    (341 reviews)
    1.3 mi
    $$

    SUPER low-key spot & I gotta be honest, this is some of the highest quality and uniquely flavored…read morehomemade ice cream I've had in a very long time. The flavor selection is rather small, but that means they get to focus more on the quality of their product. You can literally taste the difference just by sampling. Though I wanted everything (lmao), I ended up buying a single scoop each of rosemary and first date. Date is a classic & yummy flavor if you're in Palm Springs, duh... Rosemary, however, was interesting. I was worried it'd be too "grassy" or pungent because rosemary is a stronger tasting herb, but to my surprise, super well balanced with its vanilla bean base. Seriously, it was delicious. I'd like to come back for their rose pistachio and lemon meringue pie, if they still have those available. Highly recommend this spot especially if you've been hiking or out in the sun all day, it genuinely hit the spot. 100/10!!!!

    This was the perfect spot to stop on a hot day!! They had a limited selection of flavors, and the…read moreservice was fine. She wasn't friendly or welcoming; she was just doing her job. Regardless, the ice cream was creamy and high quality! I sampled the lemon meringue pie and the cookies and cream. I ended up getting a scoop of the cookies and cream, which tasted like a rich vanilla with crumbled Oreos mixed in.

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    Welcome to Kreem ice cream + coffee. #bnwphoto #palmsprings #hotweather

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    Handels Homemade Ice Cream - Palm Desert

    Handels Homemade Ice Cream - Palm Desert

    4.5
    (245 reviews)
    10.8 mi
    $$
    Family-owned & operated
    Kid friendly

    I heart Handels ice cream, and this location is located next to Whole Foods so there's plenty of…read moreparking in this strip center. Came in after dinner for a black cherry ice cream cone. The portion served by the friendly female was massive and I enjoy their ice cream since it's not overly sweet. There's tables and benches located outside the business, so I enjoyed my ice cream immediately. I'll definitely will be returning to a Handels somewhere soon.

    As a longtime Handel's customer, this was one of the most disappointing experiences I've had…read more On the Fourth of July, my daughter and I arrived around 9:52 PM. There were approximately 15 people already ahead of us in line, so we waited our turn like everyone else. Around 9:58 PM, two employees came outside and announced that the two parties directly ahead of my daughter and me would be the last customers they would serve, and that everyone behind them needed to leave because they were "already closed." I understand it was close to 10:00 PM, and I completely respect that employees want to close on time after a busy holiday. However, the store was not technically closed yet, and there were no employees outside beforehand directing the line or letting customers know where the cutoff would be. Had someone been managing the line earlier, customers could have made an informed decision instead of standing there waiting. What upset me the most was what happened next. After my daughter, I, and several others walked away as instructed, the party directly behind us was allowed to remain in line and continue waiting. That was not the right move to make. If there was going to be a cutoff, it should have been applied fairly and consistently to everyone. Allowing people behind us to stay after telling us to leave made the situation feel unfair and left a very poor impression. This wasn't about missing out on ice cream it was about the lack of organization, communication, and fairness. As someone who has supported Handel's for years, I expected much better customer service. On a busy holiday like the Fourth of July, it's understandable that things get hectic, but that's exactly when clear communication and proper line management matter the most. If management has any questions about this review, I encourage you to review your security camera footage between 9:52 PM and 9:58 PM on the Fourth of July. It should verify exactly what occurred and how the line was handled. I sincerely hope this was an isolated incident, but I also hope management takes this as an opportunity to improve how closing procedures are communicated and enforced so future customers aren't put in the same situation.

    Photos
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    Hot Cookie - desserts - Updated July 2026

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