Great Service! Good people! The wait can sometimes be…read morelengthy but it is so worth it as every employee that I've come into contact with has given exceptional customer service. And have proven themselves to be true artisans in the art of shake elevation. The extraordinary libations they concoct seem to defy logic, seeking to enchant each drink with a level of divine deliciousness not often attempted, and rarely accomplished. But this they manage to do. Each time. So hats off to Monster Shakes for their whimsical creations, and the supreme love they have for their customers. Your dedication to your community is made stronger with every ring of a bell that signals a new customer at your door. Thank you.

The shop owner at this location is very rude. She ruined my experience so much so that I didn't…read moreeven get anything here. I have been here multiple times under the last owner and I had the best experience, but no matter the quality of the items, the service was horrible and I wouldn't recommend it to anyone. Visit Cat City location or Great shakes in downtown Palm Springs:) It was a small misunderstanding and the owner went out of her way to try and correct me, even went as far as going back and forth with me. She should have politely corrected the issue which was over sample cups for some reason they don't offer sample cups in an ice cream shop. It was very rude, she came around the counter and pointed out the sign that read something about sample cups that I didn't see because they advertised a new flavor so I immediately asked the employee to try it and he didn't explain the process very well and I clearly asked so I just try it from the cup and he said yes. I then went over to try the product and she came around very rude instead of guiding me. I didn't order anything because of the obnoxious response from the owner. She proceeded to tell me to have a great day with a snippy attitude as if she knew nothing would happen to her business with just one bad review. Hopefully this review guides you to better locations so that you can have a wonderful experience elsewhere. I will never return...

What could go wrong with an ice cream place that has everything? Nothing!…read moreThis place has tons of different ice cream, and lots of creative ways to eat it. Yum! My grandson ordered a monster size Chocolate Thunder (see picture below) and he ate every last bite! Service was terrific, and the place was nice and clean. A great choice if you're an ice cream, lover!

Terrible experience relayed to me by my husband Joe. This…read moreevening, my husband ,Joe went to Monster Shakes by the Mary Pickford theater to meet a friend for a sweet treat. He arrived a few minutes early and went inside to wait. The man behind the counter asked what he wanted to order, and Joe politely explained that he would wait to order until his friend arrived in about five minutes. The employee told Joe that he could not wait inside unless he was ordering ice cream immediately. Joe again explained that his friend was almost there, but the man nastily told him to wait outside instead. My husband, not wanting any confrontation, went outside and stood in 104° weather waiting for his friends. When they arrived, they all went inside and still spent about $25 on ice cream. What upsets me most is that there was no apology, no explanation, and the store was completely empty at the time. Nobody should be treated this way, especially over simply waiting a few minutes for a friend inside an ice cream shop. I will absolutely be contacting the manager or owner to understand why this happened. I can also guarantee that I will never recommend or return to Monster Shakes after hearing about this disgraceful treatment of my dear husband.

Got a half and half with mint chocolate chip and cherry almond. Both were really good…read more Mint chocolate chip had a clean mint taste. Cherry almond was smooth with a nice cherry taste. They have a wide selection of gelato, so it's easy to find something you like. Definitely a good spot if you want to try different ones.

Cute new gelato place! Their gelato is yummy, with some unusual flavors - I especially liked the…read moremaple pecan - but their staff really stand out!! So friendly and helpful! Love that they "scoop" using the paddles, just like they serve it in Italy. We sat outside to eat our gelato, which was also very nice. Bathroom was spotless, too.

I really enjoy coming to hot cookie for dessert time with my girlfriend. When first coming here you…read morethink oh it's just a regular cookie shop until you start reading the names and get familiar with the REAL REASON they're called HOT COOKIE I was greeted with the best service by Vanessa and she was very knowledgeable about every item down to the ingredients.. kinda rare that you find a gem like this place! Recommend to anyone with good humor and a sweet tooth

I just went to Hot Cookie the other day and was greeted by this really professional and…read moregood-looking gentleman named Micky. His customer service was not only outstanding, he had such a caring smile on his face. Knowing Palm Springs is such a busy place, it's hard to find that kind of customer service! Now, back to the cookies... Those cookies were the best I've ever had. Better than grandma's, I have to admit! Thanks for having a diverse choice of cookies that are so hard to choose from knowing they all looked amazing! What a great staff you guys have! Hot Cookie ROCKS! You're a gem Micky!

Great ice cream with even better service! Neil and Marialy were both awesome. Would definitely come…read moreback!

I used to love this spot.. but to be honest, I haven't visited in a while over the past few years…read more Shrink inflation hit this location hard to put it lightly. A single scoop was over $6 and now they are charging you per topping with some toppings listed as a premium item. When they first opened up, they featured a free topping bar as well as special ice cream scoop days. The ice cream was not bad and the Matcha oreo flavor was tasty, but not worth the price in my opinion. The store has become a gift store closet with 1 million different knickknacks to look at. The staff did a great job at helping us choose a flavor. However, I would probably recommend a different dessert unless you were dying for a late night scoop of ice cream.

I love this place! it is spotless, service is fast and friendly and watching the nitro ice cream…read morebeing made is always entertaining. The ingredients are organic, very minimal and the flavors are incredible. I ordered the salted caramel and chocolate espresso. I ordered a pint to go and was concerned it would melt before getting into my fever but it was perfect. oh and one last thing. I ordered the traditional dairy ice cream but they do have a few vegan options for those that are dairy free.

Amazing spot in the heart of downtown La Quinta. The ice cream was delicious and so refreshing to…read moretry after having dinner at one of our favorite restaurants in the area. The service was great and helpful in picking some favors for us to try. Cute spot with indoor and outdoor seating to enjoy your ice cream.

This is great ice cream! The Cookies and Cream and the Nutella S'Mores were fire! But, the biggest…read moresurprise, and now one of my all-time faves is the Coachella Valley Date! Devo at the OC location was super helpful and friendly. Make time to come out and try this stuff.

10/10 recommend! Jazzy was super sweet and helpful on which flavors we each would like, the little…read morefood truck is so cute and clean. Would definitely come here again! The service was fast and easy!

Super friendly service and shop has multiple flavors of yogurt. Love their rewards program of…read moregetting a free yogurt with a certain number of purchases.

We absolutely love this place when we come to town. The staff is so incredibly nice and the frozen…read moreyogurt is to die for !!!Always delicious flavors and such a fun environment to sit and talk to people.