Wonderful experience with this place. We had originally gone to Nits n Wits in SJC and had a less…read morethan mediocre, suspicious experience. Olivia was so accommodating with scheduling, reminders, and questions we had. She listened to our concerns and helped and even offered sooner appointments. She explained the process of checking and even gave tips for the future. She showed how to check and how to prevent catching lice. We were lucky and didn't have any lice but we will be coming back if we ever have to deal with this situation again!

excellent experience! I've referred so many patients! you don't want to have to be there, but they…read moremake you feel so comfortable and the kids leave with a tiara! they LOVE it!

To say Kim is an exceptional technician is not doing her justice ... she is also an exceptional…read morehuman being. She is amazing beyond words. She worked on myself and my daughter (who has such curly hair) and was gentle, patient, and soooo thorough. She was kind and considerate. Easy to speak to and even before I brought her to help us and thought I could do it myself she sent me the after care instructions and told me to text her if I had any questions. That is a true honest person. Her technique is superb. She showed me all the tiny eggs and even live bugs that were coming out of my daughters hair. The comb she uses is AMAZING! I can't recommend Tiny Locks more. If I could give them more than 5 stars I would. Exceptional service, fast response, and really a lovely experience all around. Thank you, Kim! You are the best!

Kim is an amazing person and we appreciate her so much for helping remove the lice from my…read moredaughter's hair. She communicates with you on a personal level and has phenomenal customer service. I highly recommend her and Tiny locks! Price is very affordable!!!

Maureen is absolutely amazing! Our whole family loves her, and she made such a stressful situation…read morefeel so much easier and more comfortable. She is incredibly kind, professional, and honestly a lifesaver -- a true superhero! I have very thick and long hair, and she completely removed all the lice and eggs in just one treatment. My daughter's scalp was extremely itchy, and Maureen helped her feel relief immediately. She treated all of us thoroughly, and at our second check, everything was completely clear! We are beyond grateful for her help. She also taught us so much and made us feel calm and reassured through the whole process. If you or your family ever get lice, don't panic -- I highly, highly recommend Maureen. She will absolutely save you!

Maureen is incredible. We needed a head check as lice hit our school hard this year. She made us…read moreall feel so comfortable and the process was simple. She even managed my angry 6 year old like a champ. Thanks Maureen!!

My daughter has very Thick curly hair very friendly and very thorough explanation and comb thruread more

We tried the at-home treatments first, and it ended up being a waste of time and money. After…read moresearching online, we found this place. It's not cheap, especially with multiple kids, but it works. One and done. This is our second visit after several months. Diane was fantastic the first time and helped us again. She's incredibly knowledgeable and even showed us exactly what she was finding. Vanessa is helping us for the first time, and she's been great as well, very thorough and helpful. I'm especially glad both of my kids can be treated at the same time, so we don't have to spend double the time here. Hopefully this is our last visit, but if you're dealing with this frustrating issue, I highly recommend coming in and taking care of it right away.

I called this place up, Olivia answered and took us immediately. She was very accommodating and…read morehelpful and eased our anxiety about having lice. This place is great.

Olivia took great care of us! Was super knowledgeable, calming and incredibly helpful! Highly…read morerecommend.

2nd visit here. Nohemi is super super helpful, has really made a messy situation so easy to handle…read more Highly recommend!

OC Hair Police coached us over the phone on what to do until we could secure an appointment the…read morefollowing morning with a company they recommended to help us. They told me where we could find their over the counter treatment until a professional could treat the kids. They provided me a lot of direction and relief on what to do at our home to make sure the bug was gone. I'm so grateful for their assistance!

We had a lice scare this week because our family was exposed to lice. My poor sister had found lice…read moreon her daughter's hair and was looking all over yelp for lice treatment. Luckily she found Pam and Diana. Their team was quick to respond and get my sister's fam treated! Luckily me and my girls were in the clear! My girls usually don't like when people touch/style their hair; however, Diana and Pam were so gentle and gave my girls the cutest braids. My girls were thrilled! My sister's girls were treated and were very happy and at ease throughout their entire treatment. Diana and Pam were so knowledgeable and shared all the myths and facts of lice and put our minds at ease. We felt like we were really taken care of! Hopefully we won't have to see them again, but if we do, we know exactly who to call!

I had the great misfortune of needing to call in reinforcements for our lice situation. And amidst…read morea panic attack, Diana reassured me that they could help. First off, they were punctual and were able to schedule me ASAP. They are a very professional and fully equipped mobile service. Once conversation started flowing, it was easy to forget the nature of the visit. And the product smells wonderful- SO MUCH better than the over-the-counter products of the past. And the owner, Pam, checked in on us that evening. Such a kind and streamlined business. I just cannot recommend them enough.

Scarlet is amazing! As a professional Hairstylist of well over 20 years, having very thick wavy,…read morelong curly hair myself, had a tremendous terrible experience for my childhood that I never wanted to relive obviously as a parent. This is something that was gonna cross our path. This is one of my nightmares, and I want to recommend everybody to go to this place, put yourself at ease your family ease, and let these wonderful people take care of you! Miss Scarlet was like a little hair, Angel I'm not even kidding! Her touch was seriously one of the most gentleness I've ever had ever! She was incredibly thorough, so calming, so gentle, so kind, so sweet, and literally put us at ease and relieved any anxiety I had. That's insane, because it was like overwhelming amount of anxiety! I don't know how she landed in this realm of the Hair industry, she has healing hands! Cannot thank her enough! Also, I'm grateful I have friends who are responsible and communicate well and we all look out for each other! It's normal to experience this- in IMPORTANT to address any lice contact RIGHT AWAY!! Some friends over last night with her child was honest and vulnerable to give us the heads up they found a bug this morning. I wanna remind everybody, it takes full responsibility, and honesty and vulnerability to address these situations in healthy respectful, diligent manner! This is not something to be ignored, do it right make sure you're in the clear! Worth the rate, this job isn't for everyone- TRUST ME! Thank you, Scarlet! You were incredible We are and were lice and nit free!!! Will follow suggestion on everything she shared

We tried the at-home treatments first, and it ended up being a waste of time and money. After…read moresearching online, we found this place. It's not cheap, especially with multiple kids, but it works. One and done. This is our second visit after several months. Diane was fantastic the first time and helped us again. She's incredibly knowledgeable and even showed us exactly what she was finding. Vanessa is helping us for the first time, and she's been great as well, very thorough and helpful. I'm especially glad both of my kids can be treated at the same time, so we don't have to spend double the time here. Hopefully this is our last visit, but if you're dealing with this frustrating issue, I highly recommend coming in and taking care of it right away.

These guys were amazing. Quick response to the house and took care of the whole family. Thank you.read more

10/10!!! Knowledgeable, accommodating, and professional. Three words I would use to summarize my…read moreexperience

Magy was amazing - very thorough and patient. We ended up needing her to check my whole family (5…read moreof us) and just came back for the follow up - lice free! Highly recommend.

I normally do not write reviews but if I can help others avoid a horrible experience, I'll try. We…read morewere told upfront that follow-up services were included in the price. Over the course of treatment, we got inconsistent information about what was covered. In the end, they said finishing the treatment would cost extra, which contradicted what we were originally told. Treatment was never completed as a result. The front house staff were rude and unwilling to share additional information related to their business.