"Assistant manager" at the front desk over charged me twice & then tried to charge me a third time…read more She clearly did not know what she was doing and LIED about what I was being charged. I asked for another manager to help and she caught an attitude. After taking almost $200 in charges out of my account she tried to charge me a THIRD TIME. Told me to make it up she was giving me a managers discount & my only charge was going to be the tip I was leaving for my waxer. She ended up only refunding me what I SHOULD HAVE payed and took $73 from my account. Insane.

Troi is an absolute gem! EWC Broomall is lucky to have such a wonderful professional on their…read morestaff. Troi is funny, thorough and fast. It's a delight to have her as my aesthetician.

This was my first time ever getting my eyebrows done! I got my eyebrows threaded and they turned…read moreout perfect ! Exactly how I wanted them just clean up, not to thin. Super friendly and good at explaining the process!

I went here for a lash lift. They butchered my eyelashes. Literally half of my lashes are…read morecompletely burnt. Do not go for lashes!

Brow shaping and lip/chin wax in a professional, relaxing space by a great esthetician. Looking…read moreforward to my upcoming facial. Haven't had one in ages. Would recommend Irene to anyone.

My experience with Irene has been so rewarding. My skin is glowing and looks so good after her…read moreservice! I brought my mom in to get her facial immediately because it is such a nice experience :) HIGHLY RECOMMEND! She is the best in the business.

What an amazing spot for your hair removal needs! It's a small service area since it is located in…read moreELITE which houses multiple individual businesses but it doesn't feel small at all. It was easy to locate once inside and my service was quick! Miranda was awesome with her wealth of knowledge and great personality! The sugaring is so easy and honestly, only one day of some discomfort and back to normal. 10/10 recommend!

From the owner: Welcome to Hello Sugar - Bryn Mawr - located inside of ELITE Salons & Suites in Rosemont Square -…read moreyour premier destination for full body waxing and sugaring in Bryn Mawr. Specializing in Brazilian treatments, our skilled estheticians are dedicated to making your experience as comfortable as possible. We pride ourselves on our 'It Hurts Less Here' approach, ensuring a less painful service through specialized pain management techniques and products tailored to your skin. Discover the difference with our renowned Brazilian Wax and Sugars.

I had a great stylist at the salon. Samatha listened to all of my concerns and did an amazing job…read more I recommend this salon to everyone.

Five star all the way! Amazing salon, incredibly friendly and owner on site very involved in the…read moreday to day! Frank is an amazing stylist, entire staff is friendly and welcoming. Always upgrading and remodeling keeping a fresh current vibe. Highly Recommend!

Salon is clean and welcoming! Gina is amazing! Getting a Brazilian is awkward and she makes it seem…read morelike nothing!!! Super friendly and just makes the whole experience smooth and easy!

Gina is absolutely amazing. It was my first time getting a brazilian wax & she made me feel very…read morecomfortable & gave me lots of advice. I will definitely be booking again. 10/10 recommend!!

Mrs. Ken & Maya are simply the best. Three years ago, I began going to Mrs. Ken for a Brazilian…read morebased on the advice of a friend who had been working with Mrs. Ken for seven years. From day one, I have not been disappointed. I can understand why women drive from NYC and DC to see Mrs. Ken for their waxing needs. She gives the best waxing services in the mid-Atlantic. Mrs. Ken is detail-oriented, focused, professional, and extremely hygienic. And while her waxes are not painless, there is much less pain than any other professional I've been to in my life (I started getting waxed when I was 14, I'm 43 now). While working with Mrs. Ken she began to gently encourage me to try Maya for my manicures and pedicures. I resisted for a time and then finally gave in. From the first time Maya did my nails, I knew there was no going back. Maya is exceptional at her craft and is pleasant, charming, and creative. In almost 30 years of getting manicures, my nails have never looked better. Maya knows what she is doing and she does it so well. You want someone who gives exceptional service. Look no further than Maya and Mrs. Ken.

Mrs. Ken is lovely but Maya's behavior and unprofessionalism is deplorable. I had an appointment…read morescheduled for Sunday and the place was all locked up. I called multiple times to see what was up with the phone ringing and then completely going to voicemail indicating she closed her phone. Maya did not inform Mrs. Ken of any possible circumstances that may have arisen to postpone my appointment. Moreover, I had to call Mrs. Ken to find out what was happening since Maya refused to call me back or send me a message. It was through Mrs. Ken that I found out that Maya: 1. She already spoke to me; 2. Already did my service; 3. Had confirmed all my information; and 4. Was being professional. If I had already done my service, why would I be there and waste over 30 minutes waiting for a response? It speaks volumes on Maya's professionalism that she deemed a client unworthy of the simple courtesy of corresponding with them and then lie to her employer. Emergencies happen and had I been informed I would completely understand but the fact that lying and making a client be left in the dark is incredibly disgusting behavior that is not appropriate. The upseting part is the fact that if someone can lie like that to their clients and employer, who can speak on the quality of the services offered? Perhaps I dodged a nail infection and I won't thankfully ever know. Mrs. Ken is very kind and nice. I felt bad interrupting her weekend due to this. To conduct business in the manner Maya has is unacceptable to both her and myself. It is truly unfortunate.

Renee is amazing! She just opened her own studio in the Elite Salon and Suites. The parking is…read moreeasy as there's a lot right out front. I went for an eyebrow wax but had some questions about other options and she explained what they were. She didn't pressure me to sign up, but explained the process and told me to think about it. The booking process is SUPER easy, everything online and you get reminders and confirmations texted to you. I would definitely recommend her and will be back.

Renee is the best - so happy I found her. She takes her time and my brows look amazing. Plenty of…read moreparking and I love her studio. I've tried a lot of different waxers in the area and Waxing Moon is by far my favorite.