AVOID THIS SHOP - COMPLETE RIP-OFF AND DISHONEST OPERATION!…read more They sneak in a $99 diagnostic fee without ever mentioning it beforehand. When confronted, the woman on the phone had the audacity to flat-out lie, insisting "I already called you and explained the fee." Worse, they totally misdiagnosed my AC problem--recommended an expensive, unnecessary repair that multiple other shops later confirmed was completely wrong. Their quoted prices? Absurdly inflated--often 2-3x higher than legitimate competitors for the same (or actually correct) work. This place is predatory, unprofessional, and dishonest from start to finish. They target people in a bind who need quick AC fixes and don't know to shop around. Bottom line: DO NOT GO HERE. Get quotes from at least 3-4 other shops first. Save your money, your time, and your sanity--stay far away from these crooks. If you've been burned by them too, please share below so others can be warned!

I love these guys! First, it was my water heater and then…read moremy airconditioning. My water heater is so pretty and they took the old one away. It is so much better. They did a wonderful job! My airconditioner went out at 5:30pm and they were here until 9:15pm at night to make sure we had air. A bunch of good guys doing good things! My hubby trusts this company 100% and that is something! Thank you for helping us! Steven and Stephanie Lilly

I had a great experience on 8/28/23 with this company. With temps in the 110+ this past week I…read moreneeded immediate help with my heat pump. I called and they had a technician out to me within an hour. This same technician assisted with an issue previously at my mother's home. He was able to identify the problem and remediate the issue within 2 hours. The amount charged was very reasonable and I feel very lucky that they were able to respond and correct the problem so quickly. Highly recommend!

I originally contacted this company as the result of a positive experience from a friend. i…read moreoriginally needed a nest install, which Don happily installed for me. I recently had an AC tuneup from another, much larger company, and was quoted $3300 of work on the 5 year old unit. Don inspected my unit for me, discovered what needed to be fixed, and swapped out the part for free, as it was under warranty. The original company was going to have me replace parts that didn't need replaced on a unit under warranty. Thank you Don for your professionalism and going the extra mile! I will recommend this company from now on!

We used Cactus Climate because I prefer to use local businesses. They came out to clean all out…read morevents in our home and did a great job. They were very courteous, friendly, explained how the process worked, and very happy with cleanup. The cost was very reasonable and they didnt push upselling while they were here. They did mention other things that the company does offer to do. I would highly recommend them!!

While we did not choose this company, we did take what Austin taught us and applied it to our…read morechoice. He was responsive and fair in price for the brand he installs. It's just more than we can afford right now. I would recommend the company still as he seemed honest and was super responsive and even told us what brands were good ones if we didn't go. Even positively spoke of other HVAC companies. Was actually sad we could not afford to use him but I hope someone does offer this review.

Saved us thousands of dollars! Going to refer them to all of our friends and family. Great…read morecompany!

Treat customers like family? Yup, it felt like it when they were trying to win my business but…read morefast forward 2 years, the whole installation failed. Contacting them was like sending messages to the black hole. I finally have to contact another HVAC company that cleaned up their mess.

I called on a Thursday and Darren said that he could be here the following day Friday. They show up…read moreand they work on stuff and they say that they have to go go to town to purchase something and they come back and install it. They also say that they have to come back to fix something else the following day being Saturday. Darren finally shows up and works for a little bit then he says he has to go to town and purchase something else. He never comes back I finally got a hold of him and he said that his truck had died and that he needed that to get fixed and then he would be up as soon as he could. I didn't hear from him so I called on Tuesday the following week and I started getting the runaround I waited for him for three and a half weeks and he never came back and kept blowing me off and saying oh I had to buy it out of state it's being shipped and all this crap and he never called back he made no effort to get in contact with me at all. I waited in the middle of summer for 3 and 1/2 Weeks depending on him and he totally ghosted me. Fortunately I was able to find another company and they came out and did everything completely brand new unit in one day. I don't trust paladin anymore and I cannot recommend them. As I said the first day was great and then it went to hell from there,

These guys are truly wonderful. We bought a commercial building in Goodyear and they came out…read moreimmediately when we called with some questions about it. They are honest and more than reasonable. So glad to have found such a great company to work with!

After having fired the previous company servicing my heat pump, I decided on Red Beard based on all…read morethe great reviews. I wasn't disappointed. No hassle, very fair price for a duct work job, the job was done when he said it would, took less time than estimated, and he even vacuumed before he left. I immediately signed up for a service contract. I highly recommend them.

After our recent fiasco with one of our hvac units, it is a pleasure to recommend Red Beard Heating…read more& Cooling. We got three other quotes all of which misdiagnosed the problem and did nothing but try to upsale and replace the entire unit. Red Beard was absolutely professional and spot on his evaluation. What a pleasure it was to deal with an honest, reliable and professional company. We highly recommend hiring Red Beard Heating & Cooling.

DO NOT USE THIS COMPANY. Negligent damage to my AC during basic checkup…read more They damaged a part on my newer AC while doing a simple checkup and all the freon leaked out over the next 2 weeks. Unbelievable, stay away! This company's mistake is costing me over 600$ and I have the part they damaged to prove they did it. Joe and his 'trainee' (didn't know that at the time) came out to do a checkup on my newer package unit. No one had ever worked on this AC as I bought it brand new and it always worked perfectly. I watched them while they were hooking up the hoses and one thing stood out, they had to tighten one hose 2 times more and more to get a reading, this didn't seem right, but I thought they were the experts. Everything checked out, I paid them and they left. THEN 2 weeks later, I have no cooling or heat. I call my trusted AC company out and they say the unit has no R-410A in it, it all leaked out, they are about to start looking for the leak and I tell them about this other tech. They immediately located the leak where Top Notch, Joe and his trainee, damaged the high pressure valve when hooking their test tool up, its so badly damaged its actually bent, this caused all the freon to leak out. My AC had no issues ever, and using this inexperienced negligent company caused me to have to pay for a major repair to my AC, over $600. I don't want to see this happen to anyone else, stay away from this AC company!

Hate to leave negative reviews. But we got taken pretty good. AC went out up stairs, where bedrooms…read moreare and it was in middle of July. American Home Shield was called and after a long delay we had Top Notch Air Condition show up. Very friendly. Joe was person who was in charge and he had a assistant. I knew it was about 140° in attic, so I felt bad for then. After removing .our old unit in attic and the one outside. While working for some time, on 1 the hot unit up stairs into attic. After a couple hours they came and told us it wad the wrong unit. No heat. Just A/C and the box stated it wad for a gas unit. I have electric house, no gas. He was very frustrated and said id he removed that wrong one it would be weeks before he could come back. But offered to..i do something that might work fine. He wanted to put coils or heat strips in that unit. He said it was safe and would work fine. He needed approval from warranty company. I said if they say it's safe and would work well I guess we are ok..as we don't turn heat on often...son has asthma bothers him. He has gone to college so on chilly night a week or so ago we're thought were would get the chill off. It did nothing. No heat, air nothing. I called Joe at Top Notch, ..he remember this. He knew they installed wrong unit. And had meant to add hear coils in place. I was lead to believe ir was done. They had plenty if time to repair. I spoke with Anerican Sheild and they promised they would take care of it. I had another company come inspect unit, ..he said who put this in? Its for a gas unit. It should be replaced. I agree. I have heard nothing from either. When I call Top Notch I get no answer and equally difficult getting someone on phone at American Sheild. My house is on market..it will never pass inspection. I am very disappointed they did this to us. I want it repaired. I don't want to go to legal measures and cause problems with others lives and business. But what choice do I have. Steer clear. Be careful watch closely.

Was able to observe a Marz crew install my neighbors unit. I was impressed by their work. I asked…read morefor a business card. I called and spoke to a lady that was very helpful and professional. The day of my appointment i received the technicians name and what time he would arrive. Juan was on time and very professional. He explained everything. I will be using Marz for all my AC and plumbing needs.

As usual, they were on-time (early actually which was great). Got right to work and completed the…read moretune-up.