This a. clean shop, with helpful employees, and wide range of product, plus cool music tracks too.read more

New store is clean, central location with ample parking. Store is bright inside and staff is…read morefriendly. Came in looking to see what types of Cigars they sell. Selection of cigars was decent, but they did not carry what we were looking for. Large selection of glass pipes, flavored cigars and that kind of stuff.....while I am not a buyer of the majority what they offer. I can say if you are looking for non-cigar smoking accessories, the selection was large.

Just moved here from California. They have a very wide selection of thca hemp prerolls and I was…read morevery impressed. Solid pricing too. He was so kind and answered every one of my million questions with grace. Thank you friend!

The staff was awesome. Staff was very helfpful ... My mom went in with 100 questions and staff…read moredealt with her great when she's a very difficult one to deal with lol ... definitely recommend this place! Great prices too !!

Usually get things I need when visiting CA but that is getting old so I tried Pink Cloud. Knowing…read morethere is a difference between CA and TX I wanted a place that knew what I wanted and needed. The guy working, Buie was amazing! Showed him what I had and he showed me half a dozen options and the proper usage. They have a big selection and great prices too! Highly recommend. (Wink)

So, I have a Wotofo Profile Unity RTA right? Don't know what that is? I don't blame you. Anyway,…read morethe cap that you take off to fill the tank with juice has a very specific rubber seal gasket. That gasket had ripped, essentially rendering my tank a useless, fruity e-juice dripping disappointment. I had scoured the web in search of the part. The official Wotofo site had the part for $1, a shipping cost of $29, and would reach me within, and I quote, "25 business days"... Lol On a whim, and because my wife told me to just try, I called Jake over at Pink Cloud and told him my deviating and irreversible problem. He asked me some details about my set up (diameter, location of gasket, etc) and proceeded to instruct me to come on in and see what he could do. We show up, mangled o-ring in hand and zero hope. Jake hits us with the old reliable "What's up yall!?" So I told him I had spoken with him on the phone about an o-ring blowout. He immediately sprang into action, ripping open drawer after accessory drawer. Dropping every rubberized electronic cigarette component imaginable onto the crystal clear glass case in front of me. But to no avail. Nothing fit! Not surprised, due to the rarity of my tank, I slowly prepared for departure when, out of the blue he yells "this might be a stretch, but try this" a tiny glimmer of hope gets slid across the display case. So I compare the size and whatnot. Looks small. But he did say it would be a "stretch" so I forced the ring into the cap of my tank and utilized the provided-by-Jake utility knife to pry the o-ring into place. Perfect (forced) fit. Immediately my issue disappeared. TLDR: Jake is awesome and went above and beyond to help fix even the most intricate of issues. 1 billion stars

Amazing service from Simon he answered all my questions and gave great recommendations. Highly…read morerecommend will tell friends, and will return.

I dropped 200$ told I couldn't use the restroom quite curtly. I guess the customer service is…read moreoptional

From the owner: Vape X Smoke shop is open now with wide range CBD Delta, 8,9, 10, E-Cigarettes, Glass, Kratom,…read morehookah, rolling papers, trays, grinders , accessories

Kyle is an amazing sales person. He goes out of his way to make sure you get what you are looking…read morefor. Great shop and staff.

I went here to inquire about some items to aid me to quit smoking. They were very knowledgeable and…read morecourteous. I will definitely be coming back. Thanks your kindness and not treating me like just a customer.

Points rewards and easy to talk to staff and friendly communication skills. Like easy to walk in…read moreand wheelchair friendly. Open doors all day , easy light do not dark inside, easy to park and find on map. No big lines to stand through. Had what i needed.

After shopping with Vape City for the last 5 years or so with only one other negative experience…read morewith the corporate level of this company selling a counterfeit product which was remedy'd. Recently Vape City has made changes to their loyalty program. After being reassured from staff that the points would be transferred over and 4 visits into the shop over the last 3 months leaving my information each time to inquire about it, today I was finally able to get the staff to try to speak to whoever is over them at a corporate level and was told to shove it about my original point balance. The in store staff is great and this review is not meant towards them, their customer service is a 5/5, however the lack of follow up and general lack of care towards customer service on a corporate level is atrocious. I highly recommend shopping elsewhere.

The service is great and there's a good selection of reusable vape kits. Prices are reasonable.read more

Spent 80 dollars to buy a bunch of vapes. Immediately tried all of them before leaving the store…read moreand every single one didn't have juice in it. Whoever was in there didn't offer to let me get another flavor or anything. He just said "sorry". I had spend hundreds of dollars there in the past and this is how they treat their customers. I also called and confirmed before coming 45 minutes across town. Would not recommend due to their lack of morality