Not sure how long they've been open, but we were very impressed and hope to use them again. A good…read moresign- when we picked up our 2 dogs, the dogs were not agitated, weren't impatient to leave, and visibly liked the people working there. Both my wife and I were surprised to see that, and knew we'd use the business again. They took our dogs for walks and to the local dog park, and each dog got its own, non caged private area. Since the yard is small, I was worried until they said how often they give walks or go to the park. Grooming and lodging were both above average!

Just had Jill of Critter Sitters watch our dogs for two days, she was great with the dogs, left…read morenotes after each visit, got the mail brought in the garbage cans, first came over to meet the dogs, took notes...very thorough , very happy with her service and will use it again....Buster and Ozzie were in good hands..!!!!

From the owner: For working people who can't get away from the office during the day, we offer mid-day walks, or…read morepotty breaks. And for traveling people who will be gone for extended periods of time, we offer an alternative to boarding , with multiple visits to your home to care for your special family members. We are fully insured and have been in business since 1997, and have a wide variety of experience in animal care, including several pets of our own.

This veterinary clinic does not care about your animal. Do not take your animal here. They only…read morecare about their own time and their own money! My cat needed pain medication. They said they would provide it if we got there within 20 minutes. But they called 14 minutes before they closed. We raced there telling them we were on our way. But they were more concerned about making sure that we were there by 5 o'clock and not 5:02. We literally got there at 5:02 and they were gone. No phone call. No consideration for my cat. Nothing Do not go to this vet if you actually care for your animal. They used to be good but the staff only care about themselves

I moved to MI from CO four years ago with my dog and best friend of 13 years Chico. He was old and…read morehad some health issues. The ladies and gentleman at bay Animal Hospital treated us like family like we had been going there forever. Such personal and kind care was amazing! I had no idea a veterinarian experience could be so warm and welcoming. They treated us like family all the way to unfortunately the end of my dog Chico's life at 17 and a half years old. They were so compassionate and honest throughout the last years of Chico's life. I'm sure he lived longer because of the amazing care and personal treatment given to us. They help with his passing and gave me very heartfelt condolences when he passed away. I am so thankful for the way they treated both Chico and I! I will take every pet I am ever blessed to have to Bay Animal Hospital for the rest of my life as long as I live here. They left an impression on me I will never forget. I recommend Bay Animal Hospital to everyone! They will treat your pet and you like family and give the best honest care you could ever wish to find. Sincerely Thomas Hollis

Had my standard poodle grooved there and they did a terrible job shaved your ears and cut her ear…read more They didn't charge us for it and gave us another free cut to give him another chance. Took her back for free cut and their second chance and they didn't bother to give her a bath this time she still smells and did a terrible job and what they called growing. I will never ever ever take her back to Petsmart in Bay City the worst experience we've ever had with having our dog groomed

Amazing, well experienced groomer's! Take their time to groom thoroughly! They enjoy their jobs and…read moreI love that they are Under new management

This is the best store around. The employees are always…read morewilling to help. There is always great deals. The employees know a lot about pets/animals. Very knowledgeable. Great place to shop.

I enjoy shopping at this Bay City store. I can always get what I'm looking for, all team members…read moreare friendly & knowledgeable and I they offer good discounts and rewards, which make their prices the best.

Jessica has done wonders with my huskies. She has helped me train my dogs with walking and calming…read more She has also clipped my dogs nails and groomed them which my male hates but let's her do it. She is amazing with dogs.