I've been coming here for years and it's another place I've never reviewed…read more I LOVE it here. It's my happy place! If you do a service, you get 3-hours to enjoy the facility. I always do a CBD massage. This is a high end place and worth every penny. It's very serene and relaxing. If you want to treat yourself to a special experience on the lake, do this!

Gorgeous Spa - I had a wonderful CBD oil massage with Pam and felt great afterwards! The facility…read moreis so peaceful - couldn't ask for more! Highly recommend.

Thank you to Tim for being so accomodating to my boyfriend and I and allowing us to change our…read morereservations! I've seen cedar baths before on Instagram, and I had to try it out for myself when we visited Tahoe. He did an amazing job explaining to us the health benefits of the cedar, helping us get situated, and pouring us a cup of Super Ohtaka (a Japanese beverage consisting of 50 fermented vegetables) at the end of the session. The cedar bath itself was comfortable, each session is 25 minutes. I wasn't anticipating getting so messy! It was very fun getting buried in the cedar- the way Tim explained it was like getting covered in a warm weighted blanket. It's a similar experience to a sauna, I was surprised when he told us that there was no heating in the tub and that the cedar enzymes were keeping the cedar warm! I definitely felt my circulation improving. If you end up overheating, you can create air bubbles with your toes and hands or just stick your arm out to help regulate your internal temperature- which is what I ended up doing. We got out of the tub, brushed off, hopped in the shower, and felt rejuvenated. What a fun novelty experience!

Nothing but 5-star reviews is telling! I was in Tahoe and needed to do something while the family…read moreskied. It popped up when I searched saunas and I'm so glad it did. It's not a sauna but an experience that you've never had before. Unless you're from Japan and then maybe you've done it. It's what everyone else shared ... peaceful, restorative, healing, warm. Kirsten was awesome and explained the science behind the cedar and warming mechanism -- quite fascinating! I have some pain in my right elbow as well as lymphedema in right arm. After the session my arm felt 10000% better. It was unbelievable. I had no concerns about cleanliness. Everything was great and after the session you brush off the cedar and then shower. Bring your own swim suit or they'll provide disposable ones along with a robe. Afterwards I was offered an elixir of some sort with digestive health benefits. It's available for purchase on Amazon for $179 a bottle! This was such a great experience. Yes it's pricey but sooooooo worth it. Thank you to the owners and staff who make this available.

I absolutely loved everything about our couples massage! Sierra might be the best masseuse I have…read moreever had, I got a deep tissue massage and because of her technique, my muscles are relaxed with little to no pain! Normally when I get a deep tissue massage it is extremely painful to get everything out, not this time. I also added on the peppermint scalp massage and was I heaven! My husband got the Swedish massage and said it was great. We grabbed a brochure on the way out for a possible staycation in the future! There are small lockers and robes available but we waited in the lobby and where walked to Our room for the massage where there was lots of space for our clothes and items. Water and teas are available in the lobby and they do have a sauna but we didn't use it. I look forward to trying it next time!

WARNING TO FUTURE GUESTS: New Management Did Not Honor the Spa Package We Were Sold…read more Extremely Disappointing and Humiliating Experience I rarely leave reviews like this, but our experience with Elements Spa and the lodge where it is located was so upsetting that I feel future guests should know what happened, particularly if you are purchasing a spa package that advertises access to the lodge's private beach. I booked what was advertised as a 90-minute deep-tissue couples massage with access to the lodge's private beach. Because I was traveling with my family, I specifically asked the spa front desk beforehand whether my family could join me at the beach. I was told yes. Had I been told otherwise, we simply would have made different plans. Unfortunately, my massage with "Eddy" was one of the worst spa treatments I have ever received, and I have had many professional massages and spa treatments over the years. We were brought back approximately six minutes after our appointment time. During a significant portion of my treatment, the therapist simply rested his hands on my back while taking deep breaths. The remainder consisted primarily of extremely slow, light rubbing of lotion into my skin. There was virtually nothing I would describe as deep-tissue massage. It genuinely felt as though the goal was to let the 90 minutes pass rather than provide the treatment I had paid for. I questioned if he was even a professional masseuse after the treatment, because it was the most bizarre massage I've ever received. To be fair, my spa partner had a much better experience with Danielle. He described her as "very strong" and said his massage was something he would return for. The facility itself was also disappointing. The spa felt dated and run-down, with old carpeting and dingy, tiny bathrooms, and my massage was performed in what appeared to be an old hotel room. It was nothing like the relaxing or upscale spa experience I expected based on how the package was presented online. But the treatment we received afterward is the reason I am warning other guests. When my family joined me at the beach, as we had specifically been told they could, we were suddenly informed that the new lodge management would not honor what the spa/front desk had told us. Instead of recognizing that there was clearly a communication problem between the spa, front desk, and lodge management, the situation became hostile towards us, the paying customers. The new lodge management appeared to be a Middle Easterners, and specifically told us that they weren't affiliated with the Spa in any way shape or form and did not care what they sold us. We were ultimately escorted off the property while being accused of having "lied." This happened in front of my family and other guests and was incredibly embarrassing and humiliating. There were only four other people on the private beach besides our party of six. We had just spent nearly $500 on spa services and had specifically asked permission before ever bringing our family onto the beach. What makes this even more frustrating is that I personally approached the front desk and even offered to purchase a day pass so there would be absolutely no misunderstanding. I was assured that my family and I could enjoy the beach. I actually tipped the front desk employee because I appreciated what I believed was her helpful customer service. Yet when the new owner became involved, that assurance disappeared, and somehow we became the "liars." If the spa or front desk gave us incorrect information, that was an internal communication issue. Paying guests should not be publicly accused of dishonesty because management and the spa are not on the same page. I was willing to overlook an underwhelming massage. I was willing to overlook an outdated facility. I even tipped well because I don't like making someone feel badly about their work. What I cannot overlook is being told one thing before spending nearly $500, relying on that information, and then being humiliated and treated as though we had done something dishonest. This was supposed to be a relaxing first day of our family vacation in Lake Tahoe. Instead, it became one of the most uncomfortable and humiliating hospitality experiences I have ever had. My warning to future guests: If you are booking Elements Spa because the package includes lodge or private-beach access, get the exact terms in writing before you pay. Based on our experience, what the spa/front desk tells you may not be honored by the new lodge management. I will not return, and after the hostile and unprofessional way our family was treated, I cannot recommend Elements Spa or the lodge where it is located to anyone.

I love this store when visiting South Lake Tahoe. The store's ambiance is serene and smells nice…read more They sell a variety of merchandise: Crystal rocks, candles, jewelry, spa products and CBD. If you have rheumatoid arthritis or muscle pain, I recommend getting their CBD balm. It works very good.

To be blunt, our experience and the lack of billing transparency at Serenity Spa was a disaster…read more My friend signed up for the Serenity Signature Package for $320 - which included a Signature Facial and the Aromatherapy Massage. Before my friend was going to receive the facial, she was pressured multiple times by the esthetician that she could upgrade to the Pumpkin Peel Facial for an extra $80, to which she agreed to. All of this should have resulted in a $400 dollar charge and a 10% tip for a $440 charge. Somehow Serenity Spa ended up charging her $564.  After explaining the overcharges, the front desk receptionist assured me there were no overcharges. Then after looking further, after intense prompting, she admitted there was a $60 overcharge - she couldn't explain how she came to this number, which was still wrong. After insisting this was the only overcharge, the receptionist refused to address the remaining $60 overcharge and hung up the phone after accusing us of lying, which was incredibly unprofessional and irritating as my friend is an incredibly accomplished and pure hearted person. I'm not at all surprised at the litany of negative reviews about Serenity Spa and I would encourage everyone to steer clear of this place and their questionable, at best, transparency and billing practices.

Very friendly staff, great quality wax, no bumps or irritation afterwards. Would go again.read more

I booked this spa while visiting Lake Tahoe, not realizing it would turn into one of the best…read moremassages I've ever had. I scheduled a 60-minute relaxation massage with Brenda and expected a light, purely Swedish-style experience. Instead, she masterfully combined Swedish techniques with targeted pressure point work. Without me saying a word about where I felt tight or sore, Brenda somehow identified every problem area just through touch. By the end of the session, all of my aches and pains were gone, and I felt better than I have in a long time. I will absolutely be back.

Great service, great massage! Amazing all around!!…read more Thank you so much, Will definitely come back

Very nice people. Great massage, good value, clean place. Friendly, easy parking. Will definitely…read morego back here. I live on the west shore and wish we had something like this closer to us was doing errands on the south shore and found them and they made my day!!!!

Winter weather - dry, cold, windy - is tough on our skin. I have been getting facials from Anna for…read morethe last few months and my skin is tremendously improved! Anna's broad knowledge base in skincare means that I don't have to choose from a menu of facials. Anna checks out my skin and chooses all the right products for a fabulous and relaxing break from the day. And I love the electric feet warmers followed by foot and hand massages. I highly recommended Angel Touch Salon & Spa!

This review is for the oh so lovely miss Sarah!…read more I've been getting my hair done with my regular hair stylist for the last 6 years. Moving to Tahoe makes it hard to get my hair done as often as I would like. I moved here from LA and I'm not making my trips back home as often as before. I am a loyal client and I hate to have cheated on my hair stylist back home. But living 500+ miles away, what's a girl to do? My mom lived in Tahoe a few years ago and would get her hair done by Sarah. After moving here, my mom would tell me I should give her a try. After living here for over a year, I finally decided to give Sarah a call. When I called her, she was very professional and quoted me over the phone. I wanted to do something very different with my hair. Something I've never done before. I wanted bright red ombré hair. I was very nervous since I was going for a whole different look that I wasn't use to and especially going to a different hair stylist for the first time in 6 years! When I arrived for my appointment, she took me to her room and had a water bottle ready for me. Her room is so cute, and I love the privacy of it. The spa itself is very cozy and makes you feel at home. We discussed once more about what I wanted to do to my hair and she went straight to work. I thought it was very cute that she was just as excited as I was to do my hair. I have a lot of hair. My hair is long and thick, too. Half way coloring my hair after using a whole bottle, the color ran out! She told me that we can use a permanent red and see how it turns out. If I didn't like it for whatever reason, she will order my color and I can come back in two days and she can put the vivid red on. I was so nervous when she told me the color was out. I went ahead with the permanent red for the other half of my hair. Now for the outcome? It came out amazing! (See photo) I am totally in love with my hair! The red came out nice and bright, the permanent red was a little darker, but blended well with the bright red. She uses great products, which I absolutely loved! Even after all the bleaching done to my hair, it came out silky and shiny! Sarah is amazing at what she does and is very sweet and patient. She doesn't rush through her work, and makes sure of it that you are completely satisfied with your hair. She was such a pleasure to have working on my hair. So glad I found a hair stylist here in Tahoe to trust with my hair. I highly recommend Sarah for all your hair needs! She also does make up as well! :) She also has a website: www.laketahoehairstylist.com

Please don't book a spa experience here!…read more I rarely leave negative reviews, but this experience was incredibly disappointing. I'll start with the positives: Alex and Pamela were fantastic. Their massages were excellent, and they were the only reason this review is getting 2 stars instead of 1. The gentleman who greeted us in the hotel lobby was also very kind. Unfortunately, everything else fell far below expectations. My husband and I were celebrating our wedding anniversary and originally hoped to book at Edgewood, but their spa was closed for renovations. We asked for a comparable experience and were referred here. At $170pp, we expected something relaxing and upscale. Our appointments were at 1:00pm, and the spa called the day before to let us know we could arrive early to enjoy the amenities. We arrived at 11:00am and were immediately met with an unfriendly attitude from the front desk. Instead of welcoming us, she seemed irritated that we had arrived early, even though the spa had invited us to do so. The "locker room" was another disappointment: 4 lockers inside what was essentially a bathroom. For a couples spa day, having to change and use the restroom in the same cramped space was awkward and far from the experience we expected. When we grabbed towels from the locker room to head to the pool, we were abruptly told we couldn't use them and had to go to the hotel front desk for separate pool towels and a pool key, while wearing spa robes. The pool area itself was also disappointing. The hot tub had dead flies and wasps floating in it, and the overall setting felt more like a hotel entry area than a peaceful spa retreat. We were told to return 10 min before our treatment, so we came back early. We were then informed our "steam room" was ready. In reality, it was a tiny steam shower with enough room for 1 person to sit...not exactly the couples amenity we had imagined. To top it off, the final price was higher than quoted. We booked at $170 per person but were charged $185 per person, plus a 20% gratuity. We were happy to tip our massage therapists, they earned it, but no one explained the additional charge. For $444 total, this experience felt extremely overpriced and underwhelming. If you're looking for a true spa day, I would strongly recommend booking elsewhere.

We booked a day pass for the spa to use the amenities which included the hot tub, pool, and steam…read moreroom. We ended up being fully refunded due to the pool and hot tub not working and being very dirty. When I spoke to the manager of the hotel he said "oh.. I thought it was fixed!" The steam room was nice but definitely only for 1. We were looking for to a girls spa experience but 2/3 were out of the question. I appreciate them being willing to refund us.

My date and I were referred here by a local named Rachel, who told us this place was amazing and…read moreneedless to say, it did not disappoint! The day before, we hiked Mount Tallac Trail, a strenuous 10-mile round-trip hike through Desolation Wilderness with about 3,200 feet of elevation gain. We started around 10:30 a.m. and it took us about six hours to complete. Between the heat, elevation, and intensity of the hike, we were both completely exhausted, dehydrated, cramping, and definitely in need of some serious recovery. For me, hydration is especially important. I was released from the hospital only three months ago after a six-month stay , multiple surgeries and an ileostomy , and I currently receive infusions every Monday, Wednesday, and Friday back home. Since I needed an infusion that Friday while we were in Tahoe, finding this place was perfect timing. Maggie recommended the Myers Cocktail, which ended up being exactly what we needed after such a strenuous hike. She was incredibly informative, kind, professional, and gentle. I am a notoriously difficult stick, especially when dehydrated, but Maggie got my line in with absolutely no pain and made the entire experience comfortable and easy. From start to finish, we had such a great experience. I will absolutely be back whenever I'm in the area, and hopefully we'll be lucky enough to have Maggie take care of us again! Thank you, Maggie, for taking such great care of us!

Nurse Maggie really came through for our group. Not only did she fit us in short notice, but she…read morecame to us and gave IVs to 7 of us! I'd tried calling another company, and they were rude and didn't seem interested in helping. So calling Maggie was a breath of fresh air and I'm happy to give someone like her our business. She was super nice, friendly, patient, and efficient. Definitely going to be using her in the future!

We had a wonderful experience! We were able to schedule massages last minute for both Brian and me,…read moreand we couldn't have been more impressed. Lydia was so pleasant and helpful. Great customer service! Rachel was my therapist and Stephan worked with Brian, and they were both absolutely amazing. Their skill level, professionalism, and attention to detail were phenomenal, honestly, some of the best massages we've ever had. We are always looking for true five-star service, and we definitely found it here! Thank you, Rachel and Stephan, for such an incredible experience. We will absolutely be requesting both of you the next time we're back in town!

Love Tahoe Zen Massage! I left a great review a couple years ago for Tahoe Zen, but I thought I…read morewould write another one since I am seeing a different therapist now. I've been in twice to see Rachael to get a massage with cupping and I've had such great experiences. The location is great. It's easy free parking steps from the door. It's always nice and quiet and inviting. Rachael definitely has magic hands and she can actually tell what you need by touching you so if you're not sure if you need deep tissue or medium to firm she can tell you. She's great with the cups. The aromatherapy is always amazing. The bed was extra warm today as it was snowing outside and I really appreciated that. I can't wait to come back next month!