Honestly was a bit disappointed waited nearly 2 hours for them to not take anything. Tbf I haven't…read morebeen in a while to sell & I guess they don't take skinny jeans now I had a brand new pair of PacSun jeans as well that were too small for me so was surprised they didnt take those either

Very welcoming to both customers and re sellers . They are constantly getting in new items and have…read morethe store very organized to find what you're looking for

Location inside Boise Towne (yes, with an e) Square Mall is the only drawback for me because while…read moreI'm not a fan of shopping malls my first foray into this J. Jill store - I noticed it on my mission-trip to Williams Sonoma - was an excellent one. Friendly service, think Nordstrom'esque for welcoming shopper and assisting with finding items and checking with the shopper in the dressing room, well laid out store and with plenty of space in aisleways, neatly arranged merchandise with plenty of options but not overwhelming in same, sizes from 0 to 2X and Petites too. The manager here could teach a master class to other retailers in the area about how to get it right. It makes me want to learn how to wear J. Jill clothing because while I have tried in the past, the J. Jill in the Central Oregon city I lived in was accessed from sidewalk in shopping area and didn't require navigating an indoor mall, so I'd go in when passing by, I never have really learned how to make it work for me, although I am for sure their age demographic and the unfussiness of the styling works for my preferences even if some of the designs are too Eileen Fischer'esque shapeless for me and I feel as if I disappear in them. I'm a smaller and shorter person, 5'4" / size 2, and somehow the regular sizes in JJill are too big for me but the petites aren't right either. But my BFF who is 5'7" / 8 looks great in everything she has purchased in this brand over the years, as does a friend who is in the average American woman size of 12 -14 and they are all dedicated shoppers of J.Jill products. (See closing comment...J. Jill cultivates buyer brand loyalty.) The price is right and in particular when they have sales. Next time I am brave enough to go inside the mall I will spend more time here. If they moved the store outside the mall, I'd be there more often. SERVICE: Dressing rooms are nicely set up. I LOVE that a staff person will check to see if you want a different size or color or item so that you don't have to get dressed to go out to the store floor again. (You hearing this Macy's?) COMFORTABLE ACCESS FOR EVERYONE: As a shopper with disabilities, I have had multiple sclerosis since college years and it is a progressive disease, I particularly appreciate the perfect ADA compliance for at least 36" clear space in aisles. This has been equal access law since 1990 but you'd be amazed how many retailers, in particular for clothing, treat this as optional. Good for J. Jill corporate and this Boise store manager for taking it seriously. Better access is good for all shoppers, and essential for shoppers like me. 411: If you like knowing something about the retailers you choose to support with your spending (we all vote with our feet and wallets) this Forbes article from September 2022 on J. Jill (named after the original founders' daughter) is a good one to chart the ups, downs ups of the business. (Nothing to do with J. Jill, but when I lived in NJ in 1980 I used to sit on my condo deck on some days and watch Malcom Forbe's Capitalist Tool hot air balloon drifting in the distance. A zillion years ago.) https://www.forbes.com/sites/walterloeb/2022/09/27/jjill-focuses-on-older-women/?sh=6fc27e574b0f Forbe's investor POSTSCRIPT: J.Jill is seeking greater acceptance with a "Welcome Everybody" campaign. The customer is uniquely loyal to the brand, the sales associates try to establish personal relationships for the brand. Growth is assured with the strong customer base and the broad size assortment.

Always friendly and helpful. Staff always attentive. My favorite store! I always find something!read more

The place is decently clean, but I only have one one cashier was very slow very long line the…read morecashier never looked up, naughty one one time to see the line

On Mother's Day I went to exchange shorts that did not fit at all so needed an 8, tags still on all…read moreI did was try on once, she said they can't even exchange without receipt!!! What tag still all in place clearly bought there last week still have out other shorts in display????? So if you don't hold onto your receipt shiz outta luck !!!!!

A Group of us ladies , we visited this beautiful and clean new Boutique. Beautiful selection and…read moregreat value . I love is a Christian store The young lady attendant she was super nice and welcoming . I know I will be back soon.

Such a cutie little shop!! Inspired by love is such a fitting name for this little shop! Super…read morecute, copy try vibe! The staff are so sweet and the prices are comparable to the villiage!! Support local if you're able and check them out!!

So I recently lost a lot of weight and was not sure what size and style of pants I needed. Britnee…read morepatiently helped me with dozens of pants, explaining the sizes and styles, running to grab new pants for me, and gave me honest feedback. This store had a huge selection to choose from, large dressing rooms, and a friendly environment to relax in. I can't give enough thanks for the help I got and strongly recommend this store to any of ladies of any size. It is by far the best Maurices I have ever been in.

Been here for over a half hour with two clerks and 1 other customer with no aknowledgment, no…read moreassistance with blasting country and weird disco. We frequented the Maurices in Baker City Oregon with the nicest clerks, always helpful and friendly. Attentive but not overboard. At this Maurices off Eagle by Kohls I finally had to walk across store to clerk folding things to ask a question, she sees me coming an LOOKED down. What!? She was disseveled and I didn't even realize the other staff was an employee till I saw her folding things (also ignored us). Both looked like they'd rolled into work after a bender. My daughter had a gift card after her birthday and was looking forward to getting a new outfit. This experience really brought down the fun of that and we left feeling deflated. BTW I was dressed in normal nice work clothes while being ignored by these female employees. I wish I'd been a secret shopper for the company cause they should be sacked.

I have been in Idaho 8 months and this is one of my favorite places to shop! I am 62 years old and…read moreI always find lots of cute stuff. My daughters also find great stuff as well. Every time I go in no matter who's working they are so helpful and friendly. Highly recommend

The Village mall sibling to the downtown location of Walla Walla Clothing Company, the layout here…read moreis similar for splendid upend boutique brands at similar prices. (See Downtown Review here for the 'lay of the land' information. https://www.yelp.com/biz/walla-walla-clothing-boise ) My observation here has been there is perhaps more representation at this store of some brands targeted at younger audiences, say Nic + Zoe, mixed in with the all ages transitional wear from designers like Eileen Fisher. Sizes run from 0 to 14 among brands and XS to XL. Get on their email list to learn about specials like Trunk Sales and Open Houses where discounts are offered. Or as in this Thanksgiving Weekend when they are offering discounts on spendy denim and tees as part of the Black Friday and Small Business Saturday events. At end of season sales when they are selling the stray pieces from the store, the buys can be superb. See example photo of Eileen Fischer jeans about $178 full price on sale during their summer clearance for about $40. Keep in mind, clothing is not returnable here. So be sure before you leave the store that it fits. THIS N THAT: 1) PARKING: The Village...the primal parking scream you hear is mine. It is what it is. 2) ACCESSIBILITY: Level into and throughout the store. Plenty of room between displays. Changing rooms do not seem to have accessible minimums for grab bars etc as required by codes, but I didn't look at them closely. Sales transaction counter has no lowered to seat height space as required by laws and codes.

I love having (finally) an upscale store where I can find the labels I like....Sancturary, Michael…read moreStars...AHHHHHHHH. I went in there today (Sunday) and was really ready to buy. It was my B-day and even my husband was encouraging me! The salesperson never came out from behind the front desk area except to go to the back room for a few minutes. Other than that, I have no idea what she was doing...(maybe on line?) but I could have used some help. No one else was in the store....in December. I asked about different items, colors, if those items were available at the downtown store. Normal stuff. Her answer was polite, but she never moved. She said "everything is on the floor. I'm not sure if that comes in another color, but if it does, it will be out there". Back to her project (phone) and never moved. No intersction what-so-ever. My husband gave me the signal that it was time to go. We left. Money burning a hole in our pockets. :( Maybe the Boise store is better?

LOVE this store and it's friendly associates!! While shopping, I was asked if I was finding…read moreeverything ok and offered a cart! The lines can be long, but that's because I'm not the only one that loves this store. Happy Holidays!

I LOVE TJ Max and this is a great one. Staff were all friendly and helpful…read more My only concern was seeing so many of the racks and shelves stripped bare or almost there. It appears they are either getting ready to close or they are just not getting in shipments. I have noticed this in other stores as well and I am growing more concerned each day about what is really going on but it is not TJ Max's fault.