From having an excellent prior experience with Imagine Plumbing, I had them come out to fix a…read moreleaking toilet in my basement. Sean did a thorough and meticulous job and I was very happy with the results. I appreciate his knowledge and level of caring. I will definitely call Imagine again for future plumbing needs.

Sean has helped us out twice now. The first time was when we moved into our new home and he…read moresuccessfully cleaned several drains that needed unclogging. Most recently, I was worried our shower drain was clogged so Sean came out to take a look. He quickly determined it was just normal P-trap water and didn't charge us for an unnecessary drain cleaning. We truly appreciate his time, expertise, and especially his honesty. Very thankful for his services and would absolutely recommend him.

I needed to replace an old water heater. Water Heater Doctor replies were prompt. They removed the…read moreold water heater, installed the new old. Used an apprentice as well as the regular technician. All went well and because they can do other plumbing tasks besides water heater maintenance, they looked at my other needs and will get back to me with suggestions. The best!

My gas tank water heater was 20 years old and I decided to replace it pre-emptively. I requested a…read morequote from 3 companies, one of which was the Water Heater Doctor. Their quote came in the lowest and Brandon was extremely helpful on the phone, so I ended up choosing them. - The quote process was great: I submitted their online form, they gave me a call asking for more details, I sent them a few pictures, and they gave me another call with solutions and a quote. The quote also happened to be the cheapest of the 3 companies I got bids from. - The installation went very smoothly. I understand that direct vent water heaters are a little tricky to install, but Brandon installed perfectly. He arrived on time, got rid of our old water heater, and added a new water heater with several fixes: the overflow pipe now runs to the sink, he used a "flex vent" kit so the water heater can sit on the ground, and he put the water heater in a tray to reduce issues from slow leaks since I don't have a basement drain. - After the install, Brandon taught me how to change the temp / turn the water heater off / how to flush it / how to change the anode rod. Very pleased with the work and my new water heater is working flawlessly. The only downside was that there was no permit. I'm no expert on permits. Portland's website says that water heater changes require a permit. Brandon said it's a "gray area" for residential. I am not planning on selling the house and things looked good to me, so I don't mind too much.

To begin, I used Precision Water Heater on two (2) separate occasions. The first time I contacted…read morethem because my hot water was not working. They arrived on time, assessed the situation, then provided a solution which resulted in replacing the tank. The quote I received was reasonable so I agreed to the terms and conditions to move forward with the services. The tech cleaned and removed all trash and materials after installing the new heater. A couple months later I had a service issue which resulted in a warranty item needing to be replaced. Precision came out right away and performed the required services. I'm truly grateful for these guys and I would highly recommend to anyone looking for quality service from their professional staff. Thank you Precision!

The water heater went out in our Portland, OR house, which is a big problem for the tenants living…read morethere. The house has a Direct Vent type of water heater, and those units are hard to find. After getting an extremely high estimate from a major national firm, with restrictive install dates (this kind of thing can't wait), I called Precision Water Heater and immediately connected with Paul. He provided a complete quote, on the spot by just looking at pictures, and located the right unit and installed it the very next morning. All work was completed within his originally quoted budget (a much better price than the others). In addition, he sealed the exterior wall outlet hole with special sealant that he purchased, and didn't charge me. I couldn't ask for a better experience or better contractor. I will use Precision for my future needs, and highly recommend them. bruce (california)

Great experience with Sutherland. The guys came out and fixed a messed up tub drain in a few hours…read more They were down to earth and explained everything that needed to be done. They even gave me a few tips on another problem I was having. Definitely appreciate the small things like that. One thing to note is they don't do drywall so you might have to find another contractor or do that yourself. I don't mind if it saves me some money. Lastly, the price was competitive compared to other quotes I got. I'd recommend them to anyone. Honest company that does good work.

Sutherland is a highly professional family business, and they went out of the way to solve my…read moreproblem. The water suddenly stopped running in my house - well, not exactly, it would run for a few seconds and then stop. I asked my neighbors and their water was all running fine. Portland Water Bureau said it wasn't their problem. So I called Sutherland Plumbing randomly, and we did some trouble shooting over the phone. It looked like it may be a VERY expensive issue in the pipe between the house and the street. Ti Sutherland found a time to come by, since this was kind of an emergency since we couldn't shower, and he found the problem in just a couple of minutes. Turned out it was only the HOT water that was being stopped, and it was a janky flood prevention device that had been installed with the water heater. The batteries died and it shut off the flow. Replaced the batteries, and boom! We're all fixed. Ti actually got a big kick out of the whole process. Solving problems is his bag. Highly recommend.

Timely Follow up Friendly…read more Professional Fair price I need 85 characters to leave a review. I hope this is now at least 85 characters.

We needed our water heater replaced. Steve coordinated the appointment efficiently and was very…read morepleasant to work with and let us know that Austin would be our plumber. Austin called before arriving letting us know that he could come earlier than the scheduled appointment. Austin was incredible. He reviewed the scope of the work with us and then set right to work. He was highly professional. His work was exemplary and his demeanor was outstanding. We would recommend MP Plumbing and Austin for any plumbing needs.

What a breeze!! Not only was the whole replacement scheduled and completed same day (all via…read moretext), but he beat the other quotes we had gotten by a substantial amount! Joe is one of those people who has the energy of an old friend, someone you trust and feel comfortable having in your home. The turnaround time was impressive as well. Would hire him over, and over, and over again!

I received a quote quickly when I inquired about replacing my old water heater. Joe gave me a…read morequote instantly with three product options. When I said yes, he came the same day to install. He's a great guy and installed my new water heater in less than two hours. I highly recommend using Joe! Bill/SW Portland

TMP is outstanding, and your best choice for a plumber, both residential and commercial…read more I reside at my employment, and recently we had our annual, large company party. Suddenly, two new problems arose urgently in the business, with three smaller problems in the residences. Fortunately though, Terry and Jamie at TMP were excellent. They worked with us even over the weekend, and fully resolved all 5 things quickly! They were outstanding in every way: very professional, great communicators, excellent work, and very flexible. Again, TMP is definitely your best choice for a plumber, both residential and commercial.

What great service! Had a leaky hot water heater and called late. Stopped by after their regular…read moreshift to check it out then came by next day to fix it. David and Daniel were a pleasure to work with.

Chris Moore with Mr. Rooter professionally diagnosed and repaired a broken drain pipe in my yard…read more He clearly showed me the damaged section, explained the repair plan, and completed the work efficiently. The repair was done in short order, and the lawn was carefully restored so it should recover well from the excavation. The cost was worth the quality of the work and the thorough, professional diagnosis. Very satisfied with the overall experience.

Requested a quote for a simple stub out with valve, on an existing gas line meter accessible from…read morethe driveway outside wall. They said it would be $99 diagnostic fee just to show up and look at it because "a licensed plumber" had to be summoned for gas work. I said, "So you want me to pay you $99 so that I may have the privilege of paying you even more?" They said it's refundable if I have them do the work. Well, nothing is broke or leaking. There's no diagnosis. They saw the photo. Would take about 30 mins tops. So I'd be cautious hiring someone if you're possibly not even going to get a licensed plumber in another situation (thought even apprentices had to be with a licensed plumber). They're playing the "cherry picking game" where you feel like you have to get your $99 back... and if it's not a "big job" like new construction or a big bathroom remodel - they don't really want this little stuff. Leave that to the local guys who build relationships.. so local is the route I went and you'll see my review of those guys when I get it done.

Outstanding service, highly recommend this company…read more Details: We own and live in a duplex. This is the company we hired to install both water heaters (one in 2013 [gas], the other in 2019 [electric]), replacing the ones we inherited when we bought the house in 2003. We were impressed with their work on the replacements, and were again impressed with the work that happened this week. There was nothing wrong with either heater, but it had been a while since the gas heater in particular had been checked; we scheduled a service call, fully expecting to be told that the heater might need replacing due to its age. Jesse did an excellent, thorough job. He had to replace the anode rod which was full of minerals, but that was it. He did not tell us it was time to replace the heater, and in fact told us the heater was probably good for another 7 years and we could wait 5 years to get it checked again. He went above and beyond in making sure everything was working as it should (we have a hydronic furnace). We will continue to call this company for our water heater needs.

We had quite a bit of difficulty getting the hot water repaired in our house through this company…read more It took them 3 days to get to us and then once he found the repair, stating he had broken equipment and he might be wrong about his diagnosis, it took them another 7 days to get back to restore the hot water. Also, we had to pay the full fee even though our hot water heater is less than a year and a half old. When I spoke with the manager he stated that because they did not install our hot water heater, our service was not a priority. We were also told that because it was so new we needed to go through this company buy this is not true. The warranty people stated any any repair man will do as long as they call them at the time of repair. If you are looking for a reliable company. I would not recommend this company.

We only trust this family with our plumbing needs. They're great communicators, understand our…read moreneeds and are right there when we need them. When they're here, they're like family!

Cheerful and helpful. Charlie and team provided quickly installed a toilet flange and toilet…read more Good communications and well priced. I will definitely use them again.